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Extended Stay America - Albany - SUNY

2.5 of 5
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1395 Washington Ave, Albany, NY 12206
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Extended Stay America - Albany - SUNY
Best prices for: 1 room 1 guest
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Ranked #26 of 50 Hotels in Albany
A recent review
5 of 5 stars reviewed 3 days ago
Michael R
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97 Reviews from our TripAdvisor Community

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Traveler rating
    41
    19
    14
    7
    16
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23
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29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (97)
  • Mar-May only
    (29)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (16)
All months
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had a home closing get delayed and had to cram two adults, two kids, and the dog into a room for a few weeks. We really enjoyed the relaxed atmosphere and kitchen. I cant say it was a leisurely trip, but extended stay helped us make the best of a tough situation.

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Albany, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This is my 2nd time staying at this hotel. Alex was Happy to check me in early and even offered me the AAA discount that i didn't even know they offered when she noticed my key tag on the key chain. She was very friendly and accommodating, really went the extra mile. Overall stay was very nice. The management Staff... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is excellant for short term as well as long term stays. Beds are very comfortable and include a real feather/down pillow! I slept like a baby, which is very unusual for me when im away. The place is spotless as well.

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Albany, New York
1 review
4 of 5 stars Reviewed 1 week ago

After a long ride, Zoe after conferring with Mohammed the manager allowed us to check in early. For the price could not ask for a better place to stay and the location was great. Thank you guys truly appreciated

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1 review
5 of 5 stars Reviewed May 28, 2015

I stayed at this extended stay for my wedding week. At first there was a discrepancy with my reservation with the night staff so I waited until morning and spoke with Mohammed the manager and he immediately changed my room to the right room and he also gave me a big discount on my room rate from the rate I... More 

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Manager_11525, General Manager at Extended Stay America - Albany - SUNY, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to see that you were happy with our hotel. While I apologize for the initial issue at check-in, I am pleased that we were able to provide you with a great stay overall. Our attempt is to always make it right and make sure... More 

Bangalore, India
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 27, 2015

Located right across the SUNY campus, it's a nice place to spend your quality time. The room is spacious and even has a kitchen in there. Staff was helpful and are available round the clock. Breakfast spread is not there though - just a coffee machine and a few muffins at the reception. There are a number of restaurants around... More 

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Manager_11525, General Manager at Extended Stay America - Albany - SUNY, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your stay at our hotel. We appreciate you letting us know that our grab-and-go breakfast was not to your satisfaction . We are sorry for this issue, but we are happy to read that... More 

1 review
5 of 5 stars Reviewed May 23, 2015

Staff was really helpful and friendly room was clean and comfortable. I work on the road and live in hotels and this place was great for the price. All the channels working flat screen and nice clean comfortable bed with NO BUGS!! I would definitely stay here again.

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Manager_11525, General Manager at Extended Stay America - Albany - SUNY, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our friendly staff and comfortable accommodations. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. More 

2 reviews
5 of 5 stars Reviewed May 15, 2015 via mobile

I stay at this hotel a lot due to the fact I have a relative who goes to Albany university .. Its a nice hotel front desk was very nice and helpful easy quick check in unfortunately my ac wasn't working properly i called the front desk who sent george the maintaince man up to fix it right away he... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Albany - SUNY, responded to this review

I want to thank you for taking the time to post a review of our property. I am glad to read that you were pleased with your stay at our hotel. I truly appreciate your comments regarding our staff and the great customer service they provided. Thank you again for your kind words. The staff and I would love to... More 

1 review
5 of 5 stars Reviewed April 23, 2015 via mobile

We arrived a few hours before checking time but Mohammed khan went out of his way to get us. Room, n we were in within 5 minutes. I would 100% recommend this hotel to all my friends, Thank you Mohammed khan for making it a great experience for us

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Albany - SUNY, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your stay with us and our staff provided you with accommodating service. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the... More 

Orlando, Florida, United States
Level Contributor
150 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed April 9, 2015

This hotel is centrally located and right across from SUNY university. Very close to the highway, Walmart and other locations. The room was clean, ample and comfortable. I like to have a kitchen and cook my own meals. Everything was in order and good repair. No complaints at all.

Was this review helpful? Yes
GM-ESAalbany, General Manager at Extended Stay America - Albany - SUNY, responded to this review

Dear Mr. Carlos Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback... More 

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