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All 49 Albany hotels

Extended Stay America - Albany - SUNY

2.5 of 5 Hotel   |   1395 Washington Ave, Albany, NY 12206
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68%
Ranked #26 of 49 hotels in Albany
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
kipperkc
  • Overview
  • Reviews (67)
  • Photos (14)
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67 people have reviewed this hotel

Traveler rating
    29
    16
    9
    3
    10
See reviews for
18
10
6
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Any
English first
Potomac, Maryland
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 6 days ago NEW via mobile

Fully equipped kitchens? Coffee maker in room? I get the sense that this is the kind of neighborhood where, if you don't bolt things to the wall, they walk away. The curtains are falling off the wall, the linens are shabby, the kitchen cupboards are bare, no coffee maker. Rude front desk attendant has no clue about customer service. Yuck!!

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

There was one guy on, when we checked in, doing everything. He was getting pots and pans for another guest when we got there. The phone was ringing, he had to check us in. Seemed like he could have used help. We were supposed to be in a non-smoking room but the 1st one smelled awful! The clerk got us... More

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Frederick, Maryland, United States
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

This was the worse hotel experience of my life! it should not even get a 1 rating. we tried to check in early, was told to come back at 3. came back at 3, was told 10 minutes, an hour and a half later still no room or clerk to check us in. called the number that was at desk(still... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Long story short: we got a room at this hotel through priceline. We arrived at 6:50 p.m. for our checking in. Nobody was at the front desk from the hotel. There was another man waiting there, and he said he had been waiting since 6:30 p.m. trying to find somebody for checking in and was on hold on the phone... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This hotel is not clean. You stick to the floors, the carpets in the hallway need to be vacuumed, my room was not clean ....I have posted pics it might make you sick.Not sure if this place ever gets clean but you shouldn't stick to the floor when you walk on it. The sheets should not have stains. The dishes... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Not a place I would recommend, tried to check in at 7:30 no one at the desk. The phone they had would not dial zero. Finally when he should up he had to check if my room was even clean at 7:30 in the evening. He ran down the hallway to see if it was clean.(later on I saw him... More

Was this review helpful? Yes 1
Brooklyn, New York
Senior Contributor
26 reviews 26 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It was OK and I would stay there again. We have three little dogs so it is hard to find a place to stay. This place was not bad. The front desk was very helpful with any problems that we had, and we did have problems, like the room we booked was not available. They worked with us. I have... More

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New Jersey
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 16, 2014

If I go to Saratoga during August, I usually end up booking last minute. The friends I go with often stay at the Holiday Inn Express on Western Ave., which is really a top notch place. Last August (2013) I made a last minute reservation and figured I'd try to save a few bucks while staying at a decent place.... More

Was this review helpful? Yes 2
Grand Prairie, Texas
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 15, 2014

This is a place for grownups. Prior to checkin I read a negative review from someone complaining that they had to take old towels to the front desk when they wanted fresh ones. Really? Cause that's less work than you'd do at home, right? At home if you wanted fresh towels they wouldn't magically appear while you're out, right? And... More

Was this review helpful? Yes 1
Atlanta, Georgia
Contributor
13 reviews 13 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 12, 2014

It is a nice hotel. Always nice greetings at front desk, pleasant people, nice location, reasonable price, quiet environment. However, rooms a bit congested and bathrooms not well maintained. Only a couple of parking at the front but plenty of parking space on the sides and back.

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Additional Information about Extended Stay America - Albany - SUNY

Address: 1395 Washington Ave, Albany, NY 12206
Phone Number:
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Albany - SUNY 2.5*
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Also Known As:
Extended Stay America Albany
Extended Stayamerica Albany Capital
Extended Stay Albany

14 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#11 Business Hotel in Albany
Hotel Class
Number of rooms
134

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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