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Fairfield Inn Albany University Area

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1383 Washington Avenue, Albany, NY 12206
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1 room 1 guest
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Fairfield Inn Albany University Area
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151 Reviews from our TripAdvisor Community

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Traveler rating
    24
    64
    39
    19
    5
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37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Fairfield Inn Albany University Area
See the most recent reviews
Rochester, New York
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 14, 2015

We stayed at the Fairfield Inn for the NYS Track meet weekend (2 nights). The hotel was full but it didn't feel crowded. Even with multiple sports team in residence, it was quiet- we only heard doors slamming in the morning- no sounds from the other rooms above or next door. The only street noise that carried was a fire... More 

Was this review helpful? Yes 1
MARY K, Manager at Fairfield Inn Albany University Area, responded to this review

Thanks you for taking the time to do a review. I am glad you where made comfortable even with the large group we had. We hope to see and WOW you next time you are in the Albany area. More 

Boston
Level Contributor
87 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 1, 2015

We tend to stay at Marriott properties for some reassurance that it will be a clean and comfortable place to lay one's head. Every once in a while, though, the level of service makes a property stand head and shoulders above the rest. This is one of those!

Was this review helpful? Yes
MARY K, Manager at Fairfield Inn Albany University Area, responded to this review

Thank you for your feedback and wonderful words. I am happy to hear that you had great service whilst staying with us and will make sure to share this with our team. More 

Hempstead, New York
Level Contributor
136 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed May 26, 2015

Although this hotel is very convenient and close to our son's college campus, I doubt I will stay here again. I was disappointed in this Marriott owned property. It felt creepy (for lack of better words). For example, the only ice machine was in the lobby so I had to go there for ice later in the evening. On my... More 

Was this review helpful? Yes
Kevin T, Manager at Fairfield Inn Albany University Area, responded to this review

Thank you for taking the time to provide candid feedback regarding your stay. I am terribly sorry that you were displeased with the location of the ice machine. Typically, our fitness center door is secure and guests are to use their room key in order to obtain entry. I am sorry that you found it unsettling that an individual chose... More 

Newark, Delaware
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 19, 2015

We stayed at the Fairfield Inn during graduation weekend at the University. It is an older property that really needs some upgrades. The front door is not even automatic. The lobby is small and hallways narrow and confusing to elevator. Our room had cracked tiles in the bathroom and a cracked toilet. The hotel staff was friendly and attentive to... More 

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MARY K, Manager at Fairfield Inn Albany University Area, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate your feedback. We will share your message appropriately within the organization. More 

Hewitt, New Jersey
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 19, 2015

Had a 2 queen room all very clean and updated! Nice modern lobby and coffee 24/7 that is a big bonus! Indoor Pool and exercise room. Nice free breakfast in the morning. Can't say anything bad about the hotel or staff. I recommend this place if you are in the area!

Was this review helpful? Yes
MARY K, Manager at Fairfield Inn Albany University Area, responded to this review

Thank you for taking the time to give us a reviw on your stay. I am glad your enjoyed all the amenities that our hotel has to offer, and hope to see you again next time you are in the albany Area. More 

Boston, United States
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 6, 2015

The staff was friendly upon arrival, the room was clean, the pool is big and clean. The hotel is slightly dated but overall it's a nice place and they are updating. It's located directly across from SUNY Albany and it's quick and easy to get to and from. The staff was helpful in finding restaurants and even helped me retrieve... More 

Was this review helpful? Yes
Kevin T, Manager at Fairfield Inn Albany University Area, responded to this review

Thank you so much for taking the time to share your experience at our hotel. I am very pleased that you found your stay enjoyable and appreciate your compliments regarding so many aspects of the hotel. I am pleased to be able to say that this hotel recently completed a guest room renovaion. We are also scheduled to undergo a... More 

Shizuoka, Japan
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 5, 2015 via mobile

Hotel is clean, staffs are nice and the location is good if you are visiting Albany Nanotech. I wish the gym had more equipments, but overall is OK.

Was this review helpful? Yes
Kevin T, Manager at Fairfield Inn Albany University Area, responded to this review

Thank you so much for taking the time to share your thoughts regarding your recent experience at our hotel. I noticed that the one issue that you cited as being below par is the lack of fitness center equipment. I am pleased to be able to inform you that we have executed an agreement with Bally's Fitness (just minutes away)... More 

New York City, New York
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 19, 2015

the hotel is under renovation (should be done middle may) but that did not get in our way at all. we arrived tired from a day of traveling and Glenn was there to greet us, he immediately explained the work was going on and assured us we would not be bothered well he was correct our room was fresh and... More 

Was this review helpful? Yes
MARY K, Manager at Fairfield Inn Albany University Area, responded to this review

Thank you for sharing your experience, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit... More 

Syracuse, NY
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 10, 2015

Stayed here recently for business. Overall it was ok. The room, bed and bathroom were for the most part clean. The bed and pillows were also clean and comfortable for a couple of nights. However the furniture, carpet and drapes could use a good cleaning. Of note the front doors are not automatic, which may be difficult for some to... More 

Was this review helpful? Yes
MARY K, Manager at Fairfield Inn Albany University Area, responded to this review

Thank you for taking the time to do a review on your stay with us we appreciate the feedback to better improve our services. Our hotel is currently under renovation which includes all the items you mentioned. Our rooms should be complete beginning of May and hope you will be back to try our new product. More 

Boston, Massachusetts
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 6, 2015

We've stayed here before and have had good luck. The staff is very friendly and accommodating but.. unfortunately there was a smell in the rooms I couldn't place. Perhaps it's the cleaning solution but reminded me of a nursing home. Hopefully this can be rectified.

Was this review helpful? Yes
MARY K, Manager at Fairfield Inn Albany University Area, responded to this review

I want to thank you for staying with us, and mentioning great things about our staff! Nevertheless, cleanliness and freshness is a key priority for our hotel and I am very sorry that this area fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service.... More 

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