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Fairfield Inn Albany University Area

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1383 Washington Avenue, Albany, NY 12206
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Fairfield Inn Albany University Area
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Fairfield Inn Albany University Area
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138 reviews from our community

Traveler rating
    23
    58
    35
    17
    5
See reviews for
48
22
6
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newark, Delaware
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed at the Fairfield Inn during graduation weekend at the University. It is an older property that really needs some upgrades. The front door is not even automatic. The lobby is small and hallways narrow and confusing to elevator. Our room had cracked tiles in the bathroom and a cracked toilet. The hotel staff was friendly and attentive to... More 

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MARY K, Manager at Fairfield Inn Albany University Area, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate your feedback. We will share your message appropriately within the organization. More 

Hewitt, New Jersey
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had a 2 queen room all very clean and updated! Nice modern lobby and coffee 24/7 that is a big bonus! Indoor Pool and exercise room. Nice free breakfast in the morning. Can't say anything bad about the hotel or staff. I recommend this place if you are in the area!

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MARY K, Manager at Fairfield Inn Albany University Area, responded to this review

Thank you for taking the time to give us a reviw on your stay. I am glad your enjoyed all the amenities that our hotel has to offer, and hope to see you again next time you are in the albany Area. More 

Boston, United States
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff was friendly upon arrival, the room was clean, the pool is big and clean. The hotel is slightly dated but overall it's a nice place and they are updating. It's located directly across from SUNY Albany and it's quick and easy to get to and from. The staff was helpful in finding restaurants and even helped me retrieve... More 

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Kevin T, Manager at Fairfield Inn Albany University Area, responded to this review

Thank you so much for taking the time to share your experience at our hotel. I am very pleased that you found your stay enjoyable and appreciate your compliments regarding so many aspects of the hotel. I am pleased to be able to say that this hotel recently completed a guest room renovaion. We are also scheduled to undergo a... More 

Shizuoka, Japan
Contributor
13 reviews 13 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is clean, staffs are nice and the location is good if you are visiting Albany Nanotech. I wish the gym had more equipments, but overall is OK.

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Kevin T, Manager at Fairfield Inn Albany University Area, responded to this review

Thank you so much for taking the time to share your thoughts regarding your recent experience at our hotel. I noticed that the one issue that you cited as being below par is the lack of fitness center equipment. I am pleased to be able to inform you that we have executed an agreement with Bally's Fitness (just minutes away)... More 

New York City, New York
Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 19, 2015

the hotel is under renovation (should be done middle may) but that did not get in our way at all. we arrived tired from a day of traveling and Glenn was there to greet us, he immediately explained the work was going on and assured us we would not be bothered well he was correct our room was fresh and... More 

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MARY K, Manager at Fairfield Inn Albany University Area, responded to this review

Thank you for sharing your experience, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit... More 

Syracuse, NY
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 10, 2015

Stayed here recently for business. Overall it was ok. The room, bed and bathroom were for the most part clean. The bed and pillows were also clean and comfortable for a couple of nights. However the furniture, carpet and drapes could use a good cleaning. Of note the front doors are not automatic, which may be difficult for some to... More 

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MARY K, Manager at Fairfield Inn Albany University Area, responded to this review

Thank you for taking the time to do a review on your stay with us we appreciate the feedback to better improve our services. Our hotel is currently under renovation which includes all the items you mentioned. Our rooms should be complete beginning of May and hope you will be back to try our new product. More 

Boston, Massachusetts
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 6, 2015

We've stayed here before and have had good luck. The staff is very friendly and accommodating but.. unfortunately there was a smell in the rooms I couldn't place. Perhaps it's the cleaning solution but reminded me of a nursing home. Hopefully this can be rectified.

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MARY K, Manager at Fairfield Inn Albany University Area, responded to this review

I want to thank you for staying with us, and mentioning great things about our staff! Nevertheless, cleanliness and freshness is a key priority for our hotel and I am very sorry that this area fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service.... More 

Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed March 29, 2015

The rooms are very comfortable, excellent beds. The staff are friendly and extra helpful , really going out of their way to help. They even helped decorate our room and get birthday cake as a surprise before our check-in. Great experience!

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MARY K, Manager at Fairfield Inn Albany University Area, responded to this review

Thank you for giving us a review and letting us join in the Birthday celebration. Our goal is to make our guest feel comfortable when they are away from home even on special days. More 

Connecticut
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 29, 2015

We stayed one night . The hotel was clean and reasonably comfortable. Not the best of the Fairfield Inns but just fine. I would stay again. Breakfast looked like the standard Marriot fare. I only had some fruit and coffee as we were planning a nice brunch somewhere on the way home. The real kudos for this place to go... More 

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MARY K, Manager at Fairfield Inn Albany University Area, responded to this review

Thank you very much for your nice comments I am gald we made your stay enjoyable. I will make sure to pass on your review to our team. More 

Worcester, Massachusetts
Top Contributor
139 reviews 139 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed February 18, 2015

Really nothing to complain about, had another nice comfortable stay at this Marriott property. Really enjoy that breakfast is included in the price. The reception was kind and courteous. The area is not bad as far as I could tell and there is a Walmart in close proximity. Only a couple miles from the downtown area too.

Was this review helpful? Yes 1
Bruce V, General Manager at Fairfield Inn Albany University Area, responded to this review

Thank you for your recent visit to our Fairfield Inn Washington Ave. On behalf of all the staff, we are delighted you chose us to stay. Soon we will be refreshing our hotels guest rooms and amenities. Please return and check out our new look in June 2015! More 

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