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Fairfield Inn Albany University Area

2.5 of 5 1383 Washington Avenue, Albany, NY 12206
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Fairfield Inn Albany University Area
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Fairfield Inn Albany University Area
Fairfield Inn Albany University Area
Fairfield Inn Albany University Area
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129 reviews from our community

Traveler rating
    21
    55
    31
    17
    5
See reviews for
43
21
6
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Worcester, Massachusetts
Top Contributor
123 reviews 123 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Really nothing to complain about, had another nice comfortable stay at this Marriott property. Really enjoy that breakfast is included in the price. The reception was kind and courteous. The area is not bad as far as I could tell and there is a Walmart in close proximity. Only a couple miles from the downtown area too.

Was this review helpful? Yes
Bruce V, General Manager at Fairfield Inn Albany University Area, responded to this review

Thank you for your recent visit to our Fairfield Inn Washington Ave. On behalf of all the staff, we are delighted you chose us to stay. Soon we will be refreshing our hotels guest rooms and amenities. Please return and check out our new look in June 2015! More 

Chagrin Falls, Ohio
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I traveled through the Albany area twice in the past week from Ohio and both times I enjoyed my stay at this hotel. The staff was friendly, the check-in time efficient and what I most loved was they provided free newspapers! The two biggest drawbacks, however, are there are no refrigerators in the rooms and the other residents' doors slam... More 

Was this review helpful? Yes
MARY K, Manager at Fairfield Inn Albany University Area, responded to this review

Thank you for taking the time to do a review on your stay with us. We take pride in meeting all of the guest expectations and have shared your review with the team to make sure all expectations are meet. More 

Calabash, North Carolina
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 2, 2015

Not at all what I would expect from a hotel in the Marriott family. Room had a sparse appearance. Needs to be refurbished, especially the bathroom. Mold on the shower curtain. (When I reported the mold the staff was very apologetic.) Breakfast was fine. Location is good.

Was this review helpful? Yes
MARY K, Manager at Fairfield Inn Albany University Area, responded to this review

Thank you for taking the time to review our Fairfield Inn. We appreciate any and all feedback. We apologize for not exceeding our/your standards. We have passed along your feedback to our team ensure that not only are we meeting, but exceeding all guests expectations. More 

Buffalo, New York
Contributor
20 reviews 20 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 15, 2014

This hotel is a solid choice for travel to the Albany/SUNY Albany area. Check-in is good and efficient. I'm a Marriott Silver Elite Member and they recognize your loyalty when you check in - I always appreciate that. I wish that they had a thermostat control in the room, not the high/low warm/hot setting directly on the heater but the... More 

Was this review helpful? Yes
MARY K, Manager at Fairfield Inn Albany University Area, responded to this review

Thank you very much for taking the time to give a review on your stay with us. I am glad we were able to meet expectations as a Marriott Silver Rewards member. More 

New York
1 review
5 of 5 stars Reviewed December 14, 2014

I just stayed here for 2 nights and experienced superb service from Mary and Jessica. They treated me as if it was a 5 star hotel, and made my stay in Albany very pleasant. Other than the hotel being clean and renovated, I highly recommend this hotel because of the service you will receive from these two wonderful people.

Was this review helpful? Yes
Bruce V, General Manager at Fairfield Inn Albany University Area, responded to this review

Thank you for staying with us at Fairfield Albany. I have passed along your great comments regarding Mary and Jessica. They were thrilled you enjoyed your stay. Have a terrific Holiday Season More 

Armonk, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed October 29, 2014

The overall appearance of the hotel can be improved. The room was not that spacious even with two queen beds. They ran out of food because they had a recall on eggs.The carpet definitely needs replacing however, the workers were very professional and friendly.

Was this review helpful? Yes
Bruce V, General Manager at Fairfield Inn Albany University Area, responded to this review

Thank you for taking the to review our Fairfield Inn. We do apologize that we failed to exceed your/ our expectations. We greatly appreciate any feedback that we receive from our loyal travelers. We have shared your information within our hotel staff. More 

USA
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 15, 2014

Late night check-in for business...overnight clerk was a grump...did not return my "Hello" as we entered....rude response when I asked how the breakfast was after commenting to my associates that FI had scrambled eggs and sausage as part of the breakfast menu. Thankfully, the room was clean, spacious, and quiet. I happened to see other reviews reportedly recent. We were... More 

Was this review helpful? Yes
Bruce V, General Manager at Fairfield Inn Albany University Area, responded to this review

Thank you again for taking the time to review our Fairfield Inn. We appreciate any feedback that we receive from our loyal travelers. We do apologize that we failed to meet your/our standards during your arrival process. I was pleased to hear that your stay overall was very enjoyable and productive. More 

Philadelphia, Pennsylvania
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed September 23, 2014

We wasted our Marriott points one night this summer at this hotel. We had originally booked two nights, but after staying there one night, we decided to check out. The hotel is old and feels it; the decor is shabby and the layout of the hotel is terrible. The first thing you notice when you walk in the front door... More 

Was this review helpful? Yes
Bruce V, General Manager at Fairfield Inn Albany University Area, responded to this review

Thank you for taking the time to review our Fairfield Inn. We appreciate any feedback we receive from our loyal Marriott travelers. We apologize that we failed to meet our/your standards. I will share your feedback with our staff and ownership group. More 

Ledyard, Connecticut
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 2, 2014

Located across from the University of Albany, the Fairfield Inn is an excellent lodging for business travelers. It meets all of the needs of the business traveler, including fax capabilities, multiple outlets, and even a Dunkin' Donuts nearby.

Was this review helpful? Yes 1
Bruce V, General Manager at Fairfield Inn Albany University Area, responded to this review

Thnak you for taking the time to review our Fairfield Inn. We hope that your stay was enjoyable and productive. I will be sure to pass your feedback along to our employees. More 

Top Contributor
52 reviews 52 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 20, 2014 via mobile

I recently wasted my Marriott points by booking two rooms here this summer! The hotel is definitely one that Marriott needs to tear down and start over. Beds were ok and no bugs to be seen, but VERY noisy air conditioners which prevented a good nights sleep. We have stayed at many FI's and this was the most disappointing stay... More 

Was this review helpful? Yes 1
Bruce V, General Manager at Fairfield Inn Albany University Area, responded to this review

Thnak you for taking the time to review our Fairfield Inn. We appreciate any and all feedback. We apologize for not exceeding our/your standards. We have passed along your feedback to our ownership group. More 

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Additional Information about Fairfield Inn Albany University Area

Address: 1383 Washington Avenue, Albany, NY 12206
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Albany University Area 2.5*
Number of rooms: 99
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Also Known As:
Fairfield Inn Albany Suny Hotel Albany
Fairfield Albany
Albany Fairfield Inn

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