Amazing bedding! Extremely comfortable beds! Room very clean. Pool and hot tub nice...open long hours (6am-midnight). Great when checking in late and still wanting to swim a bit. Front Desk staff pleasant, but never restocked towels to the pool area when requested. Fitness room very small and only treadmill functioned properly. Bike seat was broken and elyptical (or whatever it... more

I have asthma and while it was cool in Albany during my stay I needed to be in air conditioning due to my medical issues. I was in a room on the second floor and could smell chlorine from the pool all night. I tried to turn the air conditioner on high and put towels near the door to block... more

We were very pleased with our stay at the Fairfield! After a long drive from the Jersey Shore, we enjoyed being greeted by cookies, fresh fruit, coffee and apple cider in the lobby. The people at the front desk were extremely pleasant and helpful and I was grateful to have access to the computer in the lobby with fresh paper... more

Many items missing from breakfast buffet, Staff was not very customer-oriented, refused to refill buffet items. Room cleanliness was below average for a Fairfield and the common areas were just plan dirty. Lock on room door was missing parts so it didn't work. Not at all what I've come to expect from a Fairfield. Skip this one if you have... more

Where do I begin? It started with check in...the guy at the front desk was rude as could be and when we asked for directions he told us where we could buy a map! I didn't need a map just simple directions. The pool was not well maintained and no was I going to try the hot tub. Housekeeping was... more

Basically clean and fine, and breakfast was good. Would stay again. Wireless access worked without problem. more

I stayed here several nights while working in the area. The hotel is adequate, all things considered. Pluses: sizeable rooms, in-room wireless access, microwave, fridge, pool, workout room; free breakfast w/ good coffee. Minuses: wireless connection was low-bandwidth; workout room was small; service was indifferent (e.g., in-room coffee was never replenished). more

This is the first time I stayed at this hotel after traveling to Albany for various reasons throughout the year. The hotel staff was more than accommodating as we were trying to get hold of a taxi to take us to an event at the Times Union Center. The hotel staff called for us on a busy Friday evening, remaining... more

We checked into the hotel for my daughter's orientation at SUNY Albany. The room itself was fine. In the morning when we went down for breakfast at 8:30, there was no more coffee or batter for the waffles. My husband asked the person who was maintaining the area if he could fill the waffle maker, and the guy gave him... more