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Holiday Inn Express Albany-Western Ave University

#4 of 50 Hotels in Albany
Certificate of Excellence
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1442 Western Avenue, Albany, NY 12203
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Holiday Inn Express Albany-Western Ave University
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412 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the Holiday Inn Express on Western Ave. in Albany this past weekend. We arrived early and were able to check-in right away (at 12:30 PM.) We were on the 4th floor which has just been remodeled, and is very nice. The rest of the hotel is under construction, but the staff at the hotel and the construction... More 

Was this review helpful? Yes 1
Potsdam, New York
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

this hotel is undergoing a massive renovation but very nice, we were placed in a newly resonated room which is very high end with the wood flooring, barn door for closet and bathroom is genius. Rooms comfortable and quiet. Tylor at check in was very attentive and friendly. We were leaving early in the morning to catch the 5am Amtrak... More 

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McLean, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Recently refurbished hotel. Nice friendly people wit a good free breakfast. Close to I 90 and I 87. Lots of nearby shopping and restaurants. Manager has a cocktail party and weekend cookouts. Near Universiy of Albany

Was this review helpful? Yes 1
Goderich, Canada
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed May 30-31 and found the hotel in a state of renovation. We hadn't heard before and the quality of our stay was lower because of it. Our last review was very positive and were surprised they were "updating". We were in one of the newly done rooms but it was less convenient than we recall previously. There was... More 

Was this review helpful? Yes 1
Kathy T, General Manager at Holiday Inn Express Albany-Western Ave University, responded to this review

Dear MGBO2, I am very sorry that we did not provide you with a welcoming and enjoyable experience on your visit to Albany this visit. Renovations are very tough on our guests and we try very hard to keep them from impacting anyone. Clearly we did not succeed in making this happen for you.We are at a turning point in... More 

Toronto, Canada
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arrived at the hotel earlier than expected, and hotel staff kindly moved my reservation up. The room was spacious and clean. Bed was comfortable. It was nice having an indoor pool in the hotel! Staff were excellent in providing directions and printing off google maps for directions to local Walmarts, restaurants etc. Breakfast was Holiday Inn Express quality, we were... More 

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New York, New York, United States
2 reviews
5 of 5 stars Reviewed May 24, 2015 via mobile

I visited on May 9th 2015. Although it was only a 1 night stay I would have loved staying much longer. Really it is based on how well my family and I were treated from the moment we arrived. First and foremost the hotel is a little off the main road so it felt like I was arriving at a... More 

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Piscataway, New Jersey
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 16, 2015

In the quiet of the night you’ll hear the hum of the mini-fridge. The rooms are clean and functional. Their 6am Breakfast of eggs, fruit, meats, & bagels/pastries gets your business day started right. The hotel is close to major highways, restaurants, and malls. The staff is friendly and accommodating. They have a nice pool and a Spartan gym that... More 

Was this review helpful? Yes 2
Buffalo, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 14, 2015

This was an overnight business trip, alone. I felt very safe and the staff was exceptionally pleasant. The room was great and it was quiet.The location was very convenient to all amenities. The breakfast was nice and everything was fresh

Was this review helpful? Yes 2
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 13, 2015

Great beds & pillows... not the typical continental breakfast... serves scrambled eggs, sausage, pancakes, strong coffee. Good internet connection, nice indoor pool & workout equipment. Safe location & friendly service.

Was this review helpful? Yes 4
Saffron Walden, United Kingdom
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 12, 2015

We stayed here with our 2 children for 1 night and were very pleased with the quality of room and level of service. Breakfast was good and the staff were very polite and helpful. The hotel was clean and perfect for staying with children.

Was this review helpful? Yes 2
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