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All 49 Albany hotels

Holiday Inn Express Albany-Western Ave University

2.5 of 5 Hotel   |   1442 Western Avenue, Albany, NY 12203
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Holiday Inn Express Albany-Western Ave University
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96%
Ranked #2 of 49 hotels in Albany
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Andi55_13 Seaford
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349 people have reviewed this hotel

Traveler rating
    249
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Seaford
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a great hotel at which to stay in Albany. I have already stayed at this hotel twice. The hotel is clean, it is easy to get to from the thruway, the staff is extremely friendly and, since the hotel is recessed from the nearest road (Western Avenue), the hotel is in a quiet area. Breakfast (including hot food... More

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Rochester
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have been staying at this lovely Holiday Inn Express over many years, most recently on July 4 and 5, and will be there again on July 24. It is an especially nice Holiday Inn Express, set way back from the main road, with lovely landscaping. It feels like more of a full-service hotel and even has a pool (which... More

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Quincy, Massachusetts
Top Contributor
53 reviews 53 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were driving from Boston to Rochester and wanted to stop over half way. We also wanted to visit the Schyler house, the home of Alexander Hamilton's wife. We were happily surprised to find a 99 restaurant nearby for lunch. We loved the holiday express , the room was exceptionable, very clean and very cozy. Our daughter was with us... More

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East Rochester, New York
Top Contributor
62 reviews 62 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I recently attended a 3 night training in Albany, and had stayed at the hotel. The training was held right on sight in the conference room. This was super convenient. Easy place to find, right off the highway. Close walk to good restaurants/ bars. Short drive to downtown. Hotel room was very good. Service was very good. Continental breakfast was... More

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Bedford, Canada
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

After a long drive from Bangor a very nice clean room and comfortable bed was what I needed and that is what we got here for our 1 night stay. The kids liked the warm pool. Breakfast was very good with hot omelets and pancake maker plus all the regular breakfast menu items. I would recommend this place. The cold... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This Holiday Inn Express continues to provide excellent value at a reasonable cost. It's definitely among the top 5% in its category. Our manager, Jafar, was MOST helpful in meeting some of our special requests and housekeeping was responsive to our request to have our room made up ASAP. Our room was ample and the beds were most comfortable. We... More

Was this review helpful? Yes 1
A TripAdvisor Member
1 of 5 stars Reviewed 2 weeks ago

Room smells musty and is small and feels like a cheap motel. Didn't bother to use any of the amenities. Dingy hallways and worn furniture. Really a disappointment and way overpriced. Has ruined any chance of us coming to a holiday inn express again.

Was this review helpful? Yes 1
ExpressAlbany_NY, General Manager at Holiday Inn Express Albany-Western Ave University, responded to this review

I am very sorry to hear about the issues surrounding your stay with us. Our goal is to provide a quality stay, clean and comfortable rooms and excellent service, all the while exceeding our guests expectations. We clearly did not provide this for you. Please contact me directly either through this site or at the hotel directly so we can... More

New Windsor, New York
Top Contributor
50 reviews 50 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Service was excellent. From check in to housekeeping to breakfast, all ensured they greeted you and asked how we were doing. Double rooms were comfortable & clean! Beds were just right firmness. A/C unit was quite strong & quiet (#227). We needed another set of towels and additional shampoo/conditioner (since you get only 2 uses out per bottle) all provided... More

Was this review helpful? Yes 2
Somerset, New Jersey
Contributor
20 reviews 20 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here over Memorial Day weekend for gym rat challenge AAU basketball tournament. Hotel location is ideal-right off NYS Thruway cna get anywhere. Literally two minutes form Crossgates Mall as well, with lots of dining options. Breakfast was good and staff attendants were pleasant an immediatley eplenished anything that ran out. Room was clean and comfortable, fridge was useful for... More

Was this review helpful? Yes 2
ExpressAlbany_NY, General Manager at Holiday Inn Express Albany-Western Ave University, responded to this review

Thank you for taking the time to share your experience here on TripAdvisor. We truly appreciate your perspective and the time it takes to post a review. I hope next time you get to use the pool, it's a cozy 85 degrees! Our rates do stand strong during peak season which starts in May and runs right through the fall,... More

Damascus, Maryland
Top Contributor
53 reviews 53 reviews
25 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed June 16, 2014

1 night stay with wife and two young kids. -Very friendly and helpful staff. -Pool area was nice. Loved the warm temps in the pool, but also wished they had a hot tub. -Breakfast was good, lots of choices and it was free! One point it got a little crowded and there was a long wait for the pancake maker.... More

Was this review helpful? Yes 1
ExpressAlbany_NY, General Manager at Holiday Inn Express Albany-Western Ave University, responded to this review

Thank you for taking the time to post a review!! I know how busy it gets with life and kids!! That pancake machine sure is popular so yes, on occasion there is a bit of a wait. But they are definitely tasty and worth it! :) While we do not have any plans to add a hot tub, we'd love... More

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Additional Information about Holiday Inn Express Albany-Western Ave University

Address: 1442 Western Avenue, Albany, NY 12203
Phone Number:
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Albany-Western Ave University 2.5*
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Also Known As:
Holiday Inn Express Albany-Western Ave University Hotel Albany
Holiday Inn Albany

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Albany #2 Romantic Hotel in Albany #6 Business Hotel in Albany
Hotel Class
Official Description (provided by the hotel)
Choose the Albany, NY hotel that is as smart as you are. We built this hotel in the right location, outfitted our rooms with up-to-date amenities, and hired a staff that delivers award-winning service. All together we provide a fresh, clean, comfortable stay with solid value. We know how important it is to be in the right spot in upstate New York. Our suburban hotel is located within 1 mile of the University at Albany, College of St. Rose, and Albany NanoTech. With easy access to Routes 87 and 90, this Albany hotel is the smart spot for a rest during your trip from New York City, Boston, Montreal or Syracuse. Only 4 miles from downtown Albany, you can visit the New York State Capitol, Empire State Plaza and Times Union Center.The Holiday Inn Express Albany offers our guests beautifully appointed guest rooms that welcome them to a traditional space. We have created a friendly environment designed with our guests' needs in mind.ADA accessibility is important to us. Be sure to let us know your needs and we will provide the right accessible room choice for you. ... more   less 
Number of rooms
121

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