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Holiday Inn Express Albany-Western Ave University


Hotel class 2.5 of 5
1442 Western Avenue, Albany, NY 12203
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Reviews you can trust

98% Recommend
4.5 of 5 stars 65 reviews
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5 of 5 stars
Daltry   17 contributions
Ontario
Nov 14, 2009 | Trip type: Couples New

This was the last stop we made on our trip before heading back to Canada and it was definitely the nicest place we stayed. We were greeted so warmly by Elektra at the front desk we probably would have stayed no matter what the cost! Luckily it was very affordable. She was friendly and extremely helpful and good humoured. We... more

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5 of 5 stars
SusanMargaretL   7 contributions
Canandaigua, NY
Nov 12, 2009 | Trip type: Family New

As promised, an excellent hotel with great value. We stayed here on our way to college visits, uncertain as we had never stayed at a Holiday Inn Express before. Very welcoming. Breakfast was excellent with good selection & fresh. Definitely would stay here again.The beds were very plush, plenty of pillows and very comfortable for a good night's sleep. The... more

Great Choice
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5 of 5 stars
gratefulgirl   17 contributions
south jersey
Nov 2, 2009 | Trip type: Business

This was a great choice for business travel. The beds were comfy for a good night's sleep, the rooms were clean and spacious, and the breakfast bar had a nice selection. The location is outside of the city so it was quiet. All in all just a great place to spend a night on the road. more

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5 of 5 stars
westmelrose   10 contributions
Madison, WI
Sep 30, 2009 | Trip type: Couples

We were so glad we stayed here. We went on to stay at a "fancy" B&B near the capitol, but moved back here because we preferred the Holiday Inn Express. Nicely landscaped, room seemed fresh, good breakfast in pleasant dining area. Polished desk staff. We reported a noisy fridge at 10 pm and they instantly sent up a competent employee... more

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5 of 5 stars
stevesul   12 contributions
United States
Aug 27, 2009 | Trip type: Family

We stayed here one night on August 24th to go to the Giants training camp. I never stayed in a Holiday Inn Express. Our experiences with Holiday Inn have been mixed so we usually stay at Marriott brand hotels. This was a really nice hotel. The front desk people were very friendly asking us for our room preference, maps, etc.... more

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5 of 5 stars
badcop   17 contributions
Elche, Spain
Aug 24, 2009 | Trip type: Solo travel

I booked this last minute using a free Priority club night, solely to break up the journey from Buffalo to Boston. The famous Elektra was on duty when I arrived and she was indeed as friendly and charming as other reviews have stated. I was trying to do a lot of things that evening and despite me pestering her for... more

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5 of 5 stars
LynnMakris   1 contribution
Rockville, MD
Aug 21, 2009 | Trip type: Family

I've stayed in many hotels around the world from basic to 5-star and I must say that when I came in after a long day on the road and was warmly welcomed by Elektra at the front desk, it was truly memorable. This young lady was so personable and pleasant, she made me very happy that I had chosen your... more

Management response from
Kathy Tabora, General Manager

Wow! Thank you so much for these great comments on Elektra. I have already printed this out to give her a copy and to post another on our Bulletin Board. We also use these comments to buy appreciation gifts to the staff so you can be sure that she will be rewarded for her wonderful work! We hope to see...

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5 of 5 stars
zll   1 contribution
CT
Aug 11, 2009 | Trip type: Family

Picked this hotel because we are Priority Club members and figured we would take advantage and get points for our 2 night stay. It is also recommended by UAlbany to stay when you are going to Giants Training Camp, so we figured it would be good. Staff was always friendly and willing to help at any time of the day.... more

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5 of 5 stars
randgust   20 contributions
Warren
Aug 10, 2009 | Trip type: Family

Checked the reviews posted here when I had to stay in Albany. Nice to report that everything was not just good, but excellent, and I can see how this facility got to #1 as a combination of price and quality. Wife says "VERY CLEAN" and impressed by the material and workmanship in the bathrooms. The only problem I had was... more

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4 of 5 stars
Jacdean   2 contributions
Guelph, ON
Aug 8, 2009 | Trip type: Couples

We stayed overnite here while on our way to visit family on the east coast. We selected this hotel based on TripAdvisor reviews and we weren't disappointed. The staff were very friendly and when we had to call the front desk about our malfunctioning air conditioner, they sent a maintenance man right away. The complimentary breakfast was great and we'd... more

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Holiday Inn Express Albany-Western Ave University Also Known As

  • Holiday Inn Express Albany
  • Holiday Inn Albany
  • Albany Holiday Inn
Address: 1442 Western Avenue, Albany, NY 12203