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All 49 Albany hotels

Holiday Inn Express Albany - Downtown

2.5 of 5 Hotel   |   300 Broadway, Albany, NY 12207 (Formerly Red Carpet Inn)
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79%
Ranked #16 of 49 hotels in Albany
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
MJR30 Alton, Maine, United States
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249 people have reviewed this hotel

Traveler rating
    89
    103
    38
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    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Alton, Maine, United States
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The room was clean and the staff was very friendly. Our room was close to the highway but it still was very quiet. The location was close to all the attractions we went to. We will stay here again the next time we are in Albany.

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Senior Contributor
24 reviews 24 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent for passing through that is a definite. On and off the highway easily. Breakfast was taken care of well and presented in a timely proper manner. Rooms were clean. Carpets are dated but clean. Not sure what else is in Albany but it seems like a down town area somewhat isolated but secure. Shuttle will take you around town... More

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Tel Aviv, Israel
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

As an IHG Platinum member I didn't get any promotional benefit (as in all other IHG hotels). The parking lot was full. The room was at the highway side and couldn't sleep. The breakfast was standard, while the floor was sticky of dirt! I will never come back to this hotel.

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Great Neck, New York, United States
Contributor
19 reviews 19 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was in a very good location, but finding parking is very difficult, the hotel rooms were fairly new but not in that great of condition. The wifi is pretty mediocore. The Breakfast was good but a bit more seating would be appreciated. Bottom line is that the hotel is pretty good but not great

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Check in and check out were fast and painless, and the staff were very friendly and personable. They made recommendations for dinner both nights that I stayed, and each place I ate was amazing! I loved the shuttle service to help get around town and each time I called the shuttle it arrived promptly, with a friendly personable driver each... More

Was this review helpful? Yes 1
Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here last night ... Upon checking in we had an employee eating pizza our of box on the counter ... Front desk didn't tell employee to get lost and find a break room or something. Hotel room stank of cigarette ... Had to sleep with window open to get smell out ... Got noise from street ... Breakfast in... More

Was this review helpful? Yes 1
Carol R, Director of Sales at Holiday Inn Express Albany - Downtown, responded to this review

Dear girlwithcurlz, Thank you for taking the time to write a review about your experience while staying with us. Please know that since we have read your review we have already addressed this issue with our staff that eating at the Front Desk in unacceptable. You are correct they should be out of guests view when they are having their... More

Brooklyn, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Picked this location due to its free shuttle from Amtrak and airport. As soon as i called for the transportation I was advised it would be a bit of a wait due to traffic, which we didn't mind. Not much of a wait as he was there in 5 minutes to pick us up! Driver was friendly (can't remember his... More

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Dee E, General Manager at Holiday Inn Express Albany - Downtown, responded to this review

Greetings and thanks for sharing your review of our hotel. We are glad we were able to accommodate your shuttle needs and that breakfast was to your liking. Brittany is our food expert and knows all the best spots for great dining in downtown. Our sauna and steamroom will be back in order soon and hope your travel plans bring... More

wilmington, delaware
Contributor
14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My daughter attends Word of Life camp on Schroon Lake , NY I was looking for a hotel where I could stay for one night because we were traveling home on the train after she was dropped off to me. I picked the Holiday Inn Express because it had complimentary transfer to and from the train station. This was a... More

Was this review helpful? Yes 1
Dee E, General Manager at Holiday Inn Express Albany - Downtown, responded to this review

Greetings Ogb! Thanks so much for your review. We get a lot of families over the summer that are looking for a stopover as they head to the Adirondack mountains and New Yorks many beautiful lake communities. Our team members are happy to accommodate any request and needs of your family. We are glad you were able to use the... More

Newark, Delaware
Top Contributor
66 reviews 66 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I needed to stay in Albany after working in the area. I'm not a big downtown fan in any city but the price was one of the best in the area. Upon entering I was kindly received by Rose. While checking in I asked about food delivery and Brittany jumped into the conversation and was very helpful with her suggestions.... More

Was this review helpful? Yes 1
Dee E, General Manager at Holiday Inn Express Albany - Downtown, responded to this review

Hi PaulP! I will definitely share you review with our team members that you mentioned. ALSO Thank you for being a Loyal Platinum IHG Rewards member. I'm glad that an upgrade was available to you but sorry that the noise was an issue. We've done our best to sound proof the windows but it can be a challenge. As for... More

Augusta, Maine
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here in August, 2014 for one night, in town for a concert. Experience was completely positive: the hotel is easy to find, located just off I-787. Check in was a breeze; the room was spotless and comfortable. Used the indoor pool and whirlpool which were both great, although the room itself is humid. I consider the hotel very reasonably... More

Was this review helpful? Yes 2
Dee E, General Manager at Holiday Inn Express Albany - Downtown, responded to this review

Hi RobKennedy70! We are glad that you enjoyed your stay and look forward to your next visit in Albany. The Times Union Center has a great line up of concerts and events this year along with the Palace Theatre so come on back. Next visit if you'd like the shuttle let us know at check in and we'll get you... More

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Additional Information about Holiday Inn Express Albany - Downtown

Address: 300 Broadway, Albany, NY 12207 (Formerly Red Carpet Inn)
Phone Number:
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Albany - Downtown 2.5*
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Also Known As:
Holiday Inn Express Albany - Downtown Hotel Albany
Albany Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#11 Business Hotel in Albany #12 Family Hotel in Albany
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Albany-Downtown. Guests looking for a convenient downtown Albany hotel will find this Holiday Inn Express, located close to the Riverfront and the Empire Plaza, the ideal location. For doing business in town, our Albany downtown hotel is close to Verizon, General Electric and the Port of Albany. Our hotel in Albany is also near the Legislative Office Building and State Offices. Our courtesy shuttle can pick you up at the Rensselaer Amtrak Station. Or if you're flying into Albany Airport (ALB), we'll pick you up there, too. We are easily accessible to I-90, NYS Thruway I-87 and I-787. We have the only free hotel parking in Downtown Albany. Leisure travelers will find our downtown Albany Hotel, with its historic downtown location, close to many major attractions. City Center tours, professional theatres, parks and the Hudson Riverfront are all just minutes from the Holiday Inn Express Albany-Downtown. Newly updated guest rooms and public spaces will make your stay memorable. With many restaurants within walking distance of our Albany hotel, you can have the choice of fine or casual dining. To stay in touch, our WIFI is throughout the Hotel and FREE. When you're looking for Albany lodging, stay with the Holiday Inn Express Albany-Downtown. Albany is a city with 400 years of history within your reach. Come experience the downtown difference. ... more   less 
Number of rooms
135

Questions & Answers

Questions? Get answers from Holiday Inn Express Albany - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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