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Holiday Inn Express Albany - Downtown

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300 Broadway, Albany, NY 12207 (Formerly Red Carpet Inn)
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1 room 1 guest
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Holiday Inn Express Albany - Downtown
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321 Reviews from our TripAdvisor Community

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Traveler rating
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    128
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Taunton, Massachusetts
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Parking can be tricky & the neighborhood looks sketchy. But don't let that fool you ! Very quiet hotel. Clean comfortable beds. Room was spotless. Hotel is a big square with 2 elevators centrally located. Pool is right outside lobby. Staff was very professional & assisted me with all my needs.

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Syracuse, New York
1 review
2 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for one night, checking in late and checking out early. For this - the hotel was ok and it was nice that they provided free parking that close to downtown. I would never stay here with my family or for a longer stay. The hotel hallways smelled like cigarette smoke and the inside of my... More 

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Kansas
1 review
5 of 5 stars Reviewed 3 days ago NEW

Hotel shuttle picked us up from the Amtrak train Station. We were in town without transportation, and the driver was kind enough to take us to the store twice and wait while we were inside. Every staff member was friendly and went out of their way to meet our needs. We mentioned in passing that one of our rooms had... More 

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Stockholm, Sweden
Level Contributor
89 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night and were very pleased. After having read the reviews, we thought the area might be shady, but it was not at all. There were several good restaurants within walking distance and it was not scary to walk at all, not even at night! But there is also a complimentary shuttle. The breakfast was impressive and the... More 

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Herndon, Virginia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was fine and the free breakfast was quite good. The parking is rather odd, as is the entrance. Being so close to 787 means no view, of course, but no road noise and the area is very quiet. There was signage about an upscale restaurant two blocks away but walking didn't look easy to me.

Was this review helpful? Yes 1
Detroit, MI
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When we arrived at HI Express Albany - Downtown, the lobby was busy with several guests checking in. We were greeted and checked-in in short-order with no issues. Our king room was spacious, clean and quiet. Staying just one night, we did not use the pool so I can't comment on that. Breakfast was standard fare. Cereal and toast was... More 

Was this review helpful? Yes 1
2 reviews
2 of 5 stars Reviewed 2 weeks ago

to start it all off when you get to the hotel your greeted by a deserted neighborhood filled with abandoned buildings. when we got in the cookies were all gone and were never replenished even hours later. also they gave away our handicapped room and gave us a room that did not suit our needs. we got into the room... More 

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thomas r, General Manager at Holiday Inn Express Albany - Downtown, responded to this review

Danny C Thank you for your feedback. From the sounds of things you had a lot of issues as it relates to normal expectations, functional equipment, and even a cookie that the Double Tree ensures is readily available at all times, and we failed miserably. I am very sorry it happened, yet thankful to see the efforts with our staff... More 

Newton, New Jersey
Level Contributor
87 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First of all, if you take a bus into Albany, this hotel is right next to the bus station. This hotel is also an easy walk to the Capitol district. For anything up to four miles away, this hotel offers a free shuttle (up until eleven o'clock at night). Pleasant service. Free breakfast. The room does not have a mini-fridge... More 

Was this review helpful? Yes 1
thomas r, General Manager at Holiday Inn Express Albany - Downtown, responded to this review

Jean L Thank you so much for your review. You touch on several items we are happy to have as an every day service for our guests. You will be happy to know I have ordered microwaves and refrigerators for ALL guest rooms, and they should be arriving within the next couple of weeks which will be complimentary. We hope... More 

Durham, United Kingdom
Level Contributor
98 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived two hours before check in, and the managed to find us a room with no problems. The staff were friendly and the reception areas had tea and coffee available 24 hrs which was a plus. The rooms were comfortable,and for the price much better than the likes of the Hilton,s etc for value for money. There was a... More 

Was this review helpful? Yes 1
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 19, 2015

Friendly staff. Clean. What you would expect for a Holiday Inn. Not in the best area, but located close to the Capital. Technically within walking distance of downtown, but may not be the nicest walk. Limited parking spaces, and there is a charge for parking.

Was this review helpful? Yes 1
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