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TownePlace Suites Albany University Area

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1379 Washington Avenue, Albany, NY 12206
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1 room 1 adult
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TownePlace Suites Albany University Area
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120 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I frequent Marriott properties for business and family travel. I was at this location for business and the staff there were funny and very nice. But I can tell you what I miss when at TownePlace Suites. First, they don't have a hot breakfast which is so helpful when I am there for work. Secondly, the rooms seem much smaller... More 

Helpful?
Thank MyPartyofFive
Dia H, Director of Sales at TownePlace Suites Albany University Area, responded to this review

Thank you for sharing your experience at the TownePlace Suites Albany University Area. We appreciate your feedback and are delighted to hear that you had a great stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Dia Hadley Director of Sales Dia.hadley@marriott.com More 

Winter Springs, Florida
Level Contributor
198 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff was very friendly. The rooms have a large kitchenette equipped with everything you could need--plates, pots, paper towels, full-sized refrigerator, etc. The hotel was nice, clean, spacious, and comfortable. The only reason I gave it 4 stars instead of 5 was that I didn't like any of the pillows. There were three and all different from each other... More 

Helpful?
Thank lizardtiff
Dia H, Director of Sales at TownePlace Suites Albany University Area, responded to this review

Thank you so much for taking the time to complete a review regarding your recent stay at the TownePlace Suites. I am happy that you found your stay so enjoyable. I appreciate that you have given me the opportunity to thank our team for a job well done. I apologize that you were not pleased with the pillows in the... More 

New York City, New York
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The staff were ALL eager to please and pleasant. Thank you Vernette, Sarah and Joe. I stayed in a two bedroom suite, which was quite comfortable and spotless!!! The breakfast room was comfortable and well stocked, plus it was open beyond the stated time. I found that very convenient. I stayed in a two bedroom suite, which was quite comfortable... More 

Helpful?
Thank E G
Dia H, Director of Sales at TownePlace Suites Albany University Area, responded to this review

Thank you for posting your feedback! We are delighted to know that our commitment to hospitality is evident in our guests' eyes. We genuinely appreciate your positive remarks and have shared them with our entire team! More 

Bangkok, Thailand
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed November 19, 2015

I have stayed at this hotel at least 3 times this year. And each time, I said maybe not next time. But the last time I stayed, I had such a horrible experience that I said never again. I checked in and was given an occupied room. (BTW, to give them credit, checking in was always pleasant). My children and... More 

Helpful?
Thank Gustav36
Kevin T, Manager at TownePlace Suites Albany University Area, responded to this review

Thank you very much for taking time to provide candid feedback regarding your stay. I am terribly sorry that you were so displeased with the accommodations. There is absolutely no excuse for you to have been provided keys to an occupied guest room. That is a terrible error on our part and I can assure you that I will immediately... More 

Albany, New York
1 review
5 of 5 stars Reviewed October 20, 2015

To start of I just want to say I have stayed at ALOT of hotels over the years in alot of different contries and to say at the very least this is by far the best experience and stay I have ever had. They made me feel right at home from the moment I got here the Assistant Manager Joe... More 

Helpful?
Thank Joseph B
Kevin T, Manager at TownePlace Suites Albany University Area, responded to this review

Dear Joseph, Thank you very much for taking the time to complete a review regarding your recent stay at the TownePlace Suites. I am very happy that you found your stay so enjoyable. I appreciate that you have given me the opportunity to thank my team for a job well done. I sincerely hope that we will have the opportunity... More 

NY
Level Contributor
201 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed September 24, 2015

As soon as I walked up to check in I knew this was going to be a great stay! Being greeted by Dinette( spelling might be wrong) with her great big smile just made me feel good...She was wonderful, also received a gift bag...Now that was a nice touch..She also informed me of Events that were happening around Albany during... More 

Helpful?
Thank Jeropero
Kevin T, General Manager at TownePlace Suites Albany University Area, responded to this review

Thank you for taking the time to share your thoughts regarding your recent experience with us. I am grateful that you had an enjoyable stay and found that everything was to your liking. I am even more grateful to hear that our staff treated you well and it was the best check in experience you ever had! We hope the... More 

2 reviews
4 of 5 stars Reviewed September 20, 2015 via mobile

We went for a rowing event at Hudson, hotel easily accomdated a large group. Clean, efficient and affordable. Staff was very nice, helpful. Room is a little snug but did the job as we were only there for the night.

Helpful?
Thank Jennifer P
Kevin T, Manager at TownePlace Suites Albany University Area, responded to this review

Thank you for taking the time to share your thoughts regarding your recent experience with us. I am grateful that you had an enjoyable stay and found the staff to be nice and helpful! We hope the next time your travels bring you through Albany that you choose to stay with us again. More 

Danbury, Connecticut, United States
Level Contributor
172 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 1,349 helpful votes
5 of 5 stars Reviewed September 12, 2015

I travel all around the world and I can tell you that uniformly great staff at a hotel is difficult to find these days. I did ask them the question as to the reason why, & I was told that they were under new management. Given that, kudos and hats off to the hotel's team. We were warmly welcomed by... More 

Helpful?
5 Thank MALAYAPPAN
Kevin T, Manager at TownePlace Suites Albany University Area, responded to this review

Thank you very much for your genuine feedback and compliments. We have shared your positive experience with our entire staff. We look forward to taking care of you and your family again next time in the area. Thank you again! More 

Saint Albans, Vermont
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 6, 2015 via mobile

We got a 2 bedroom suite here on Labor Day weekend for $111 a night and were quite pleased. Staff were accommodating and outdoor heated pool is great. Marriott rewards members can use the indoor non-heated pool at the Fairfield inn next door. But, if you want a hotel near crossgates mall, you can't beat it for the price.

Helpful?
Thank wtdumont
Joe C, Manager at TownePlace Suites Albany University Area, responded to this review

Thank you for posting your review! We are very proud to have an affiliation with the neighboring Fairfield Inn which allows guests of either property to choose their pool experience. Many guests also enjoy their complimentary membership to Bally Total Fitness located in the Crossgates Mall - included with every stay. Thank you, again, for your feedback... We look forward... More 

Rocky Mount, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 19, 2015

I would like to take this opportunity to express my gratitude and appreciation to the staff at TPS. I have been in this hotel 20 months working on a project in Albany, NY and the staff has made my stay very comfortable and have accommodate for me and my sheltie (Shelby). The staff is wonderful, and treat every client like... More 

Helpful?
1 Thank dgrover312
Joe C, Manager at TownePlace Suites Albany University Area, responded to this review

Thank you for posting your feedback! We are delighted to know that our commitment to hospitality is evident in our guests' eyes. We genuinely appreciate your positive remarks and have shared them with our entire team! More 

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