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All 49 Albany hotels

TownePlace Suites Albany University Area

2.5 of 5 Hotel   |   1379 Washington Avenue, Albany, NY 12206
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Ranked #23 of 49 hotels in Albany
A recent review
4 of 5 stars reviewed 6 days ago
Mark F Boston, Massachusetts
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98 people have reviewed this hotel

Traveler rating
    31
    37
    17
    10
    3
See reviews for
45
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Any
English first
Boston, Massachusetts
1 review
4 of 5 stars Reviewed 6 days ago NEW

We wanted a place close to the thruway but without breaking the bank. Admittedly we don't usually stay in suites so won't compare but for a hotel room for us and our 15 yr old for the night this was perfect. The lobby that people describe as too small felt like a small,hip European hotel " lobby" with fruit and... More

Was this review helpful? Yes
Chris D, General Manager at TownePlace Suites Albany University Area, responded to this review

Thank you for taking the time to review your experience at the TownePlace Suites Albany University Area. We appreciate your kind words about our hotel and hope to have you back as our guest in the near future. More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

Front desk was good and after that downhill. The hotel is tired & needs more than a refresh. Room was clean but tub non skid surface was worn out & dingy looking. Shower curtain was too long and bottom was permanently stained from collecting dirt & germs. Air conditioning unit was inadequate for room and another guest mentioned it to... More

Was this review helpful? Yes
Chris D, General Manager at TownePlace Suites Albany University Area, responded to this review

Thank you for your kind words about our front desk team and your room's cleanliness. I was sorry to read that those were the highlights of your stay, however. I was especially concerned to read your experience with our carpeting since we just had all of our carpets (new in December of 2012) professionally cleaned a few weeks ago. We... More

NJ
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We had a lacrosse tournament to attend at the University of Albany, and we booked this room many months in advance. I was unaware that the term "suite" is used so loosely here. We could've stayed anywhere, we booked so early, but we are Marriott rewards members so I just figured we could accumulate points, and it WAS a suite...... More

Was this review helpful? Yes
Chris D, General Manager at TownePlace Suites Albany University Area, responded to this review

I am sorry to hear that you did not enjoy your stay at our hotel and that we will not have you as our guest in the future. I wish that we were aware of your dissatisfaction during your stay so that we could have either corrected the deficiencies that you encountered in your room or found you an alternate... More

Chicago, Illinois
Top Contributor
156 reviews 156 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed 1 night with the family. The location is literally across the street from the University of Albany. It is a nice campus and worth seeing. It is also just a few blocks of the interstate so even if you are looking to go downtown it is just a few minutes. There are places to eat right nearby as... More

Was this review helpful? Yes
Chris D, General Manager at TownePlace Suites Albany University Area, responded to this review

Thank you for taking the time to share your experience at the TownePlace Suites. I appreciate your many kind words for our hotel, the staff and the location. I apologize that our pool hours proved to be problematic, especially our delayed opening after the morning rain storm, and for the inadequate stock of pots and pans in your suite. I... More

Parts Unknown
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 26, 2014 via mobile

I was in need of a last minute room in Albany and everything close to airport was $175 or up. This was lowest priced property of a known brand (Marriott) I could find to accommodate my family at late notice. I've never stayed at a TownePlace but I think Marriott must just take tired, old, musty Residence inns and rebrand... More

Was this review helpful? Yes
Chris D, General Manager at TownePlace Suites Albany University Area, responded to this review

I appreciate that you have taken the time to share your experience at our hotel. I was sorry to read that you did not enjoy yourstay at our hotel. To clarify, this hotel has always been a TownePlace Suites hotel and underwent a complete renovation in the winter of 2012-2013. I am not sure when you stayed at our hotel... More

Apollo, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

I went to Albany for a personal trip (sporting event) with my son and two of his friends- When I initially called I booked 25 rooms for three nights and the staff had no problem accommodating our group. When we arrived for check-in, everything was set up and everyone who had called in to reserve their room was able to... More

Was this review helpful? Yes
Chris D, General Manager at TownePlace Suites Albany University Area, responded to this review

Thank you for taking the time to give us a Five Star review of your stay at the TownePlace Suites Albany University Area. I am happy that we were able to resolve the unfortunate reservation issue and that our hotel met your group's needs. I look forward to your team's next trip to Albany! More

Rochester, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 14, 2014

I recently stayed at this hotel to attend a lacrosse tournament being held in Saratoga Springs. When me and the family checked in, we where taken back by how dirty the room was. There was dirty hand prints down all the doors, dirty kitchen dishes and pot holders, dirty broiler pan in the oven, etc. It was really disgusting! I... More

Was this review helpful? Yes
Chris D, General Manager at TownePlace Suites Albany University Area, responded to this review

Thank you for taking the time to review your experience at our hotel. I was disappointed to learn about your stay and the poor way in which it was handled by my team and you have my sincere apology. We are taking steps to ensure that future guests do not have a similar unacceptable experience. I have reached out to... More

Portola Valley, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 27, 2014

The hotel is conveniently located for getting around the Albany area and sits in a row of similar hotel choices on Washington Ave. I've stayed in 4 of them so far and the TownePlace Suites is a very good option. Was in town with my sister and her husband so the two bedroom suite was a perfect choice for us.... More

Was this review helpful? Yes
Chris D, General Manager at TownePlace Suites Albany University Area, responded to this review

Thank you for taking the time to share your experience at the TownePlace Suites. We appreciate your kind words and hope to have you back with us again soon. More

Montville, New Jersey
Top Contributor
204 reviews 204 reviews
22 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed February 26, 2014

We wanted a "hotel" with 2 bedrooms, at a good price. Found it. 2 BR, each with a queen size bed, kitchen area, living room. Bathroom was small, but very manageable. Free breakfast was simple - basic breads, oatmeal, hard boiled eggs, packaged yogurts, juice, waffle maker. The room was small & seating was tight at times. Only 13 minutes... More

Was this review helpful? Yes
Chris D, General Manager at TownePlace Suites Albany University Area, responded to this review

Thank you for taking the time to share your experience at the TownePlace Suites Albany University Area. I was happy to hear that our hotel was perfect for your needs! I hope that we get the chance to have you back as our guest again soon. More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2014

My husband and I were looking for a nice place for just an overnight trip to Albany and came across this one! Booking our room was fast and easy. The folks at the front desk were very kind and helpful. Our room was very open and fresh looking! Having a kitchen set up is nice! It also has free parking... More

Was this review helpful? Yes
Chris D, General Manager at TownePlace Suites Albany University Area, responded to this review

Thank you for taking the time to share your experience at the TownePlace Suites with the TripAdvisor community. I am so happy to hear how much you enjoyed your stay with us. I hope that we have the opportuniy to have you as our guest again in the near future. More

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Additional Information about TownePlace Suites Albany University Area

Address: 1379 Washington Avenue, Albany, NY 12206
Phone Number:
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Albany University Area 2.5*
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Also Known As:
Towneplace Suites By Marriott Albany: Suny Hotel Albany
Albany Towneplace Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
TownePlace Suites by Marriott SUNY Albany hotel provides the perfect location when traveling to Albany for business, relocation, or pleasure. Our Albany hotel is central in the capital area and is only minutes to most everything. Conveniently located off I-87 and I-90, next to SUNY Albany and only minutes to shopping centers, downtown Albany and Albany International Airport. TownePlace Suites by Marriott Albany hotel offers uncomplicated living with your budget in mind. ... more   less 
Number of rooms
101

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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