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All 49 Albany hotels

Albany Marriott

3.5 of 5 Hotel   |   189 Wolf Road, Albany, NY 12205
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Ranked #22 of 49 Hotels in Albany
A recent review
3 of 5 stars reviewed 2 weeks ago
fourbirds_11 Buffalo, New York
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309 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Buffalo, New York
Contributor
17 reviews 17 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay here often for the plusses; 1. Location is perfect - easy on and off the Thruway/Northway 2. Great gym - it's a real gym! 3. Food & drink choices are great - room service is fast and friendly / great consierge lounge 4. Easy parking - garage is nice when weather is bad What would make it perfect... More

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Todd R, General Manager at Albany Marriott, responded to this review

Thank you for your feedback, we are happy that you were pleased with the amenities that the hotel offers. More

Bayside, New York, United States
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed at this location for two nights while attending a conference for my professional association. I would like to preface this by saying that I had stayed here before and been very satisfied. I was also instrumental in moving my association's conference to this location after over 20 at another location nearby location. The conference brought in several hundred... More

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Todd R, General Manager at Albany Marriott, responded to this review

Thank you for your review, we apologize that your request for a king bed was not fulfilled during your stay with us. More

1 review
1 of 5 stars Reviewed 3 weeks ago

GOLD LEVEL benefits are MEANINGLESS at ALBANY MARRIOTT-full service, Wolf Road. This ALBANY Marriott experience started normally for me.... Before, me, my wife and two mid 20-year old kids.got on the road, I called the ALBANY MARRIOTT 3 separate times to confirm room type and requests (roll away, linens and towels), Explaining my arrival time will be about 11pm to... More

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Todd R, General Manager at Albany Marriott, responded to this review

Thank you for your feedback. we appreciated your continued loyalty and wanted to apologize for the challenges that you have faced during your stay. More

Rhode Island
Top Contributor
72 reviews 72 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

You cannot go wrong with a Marriott hotel...they are consistently great. Our room was on the first floor not far from the indoor pool and fitness center. The Front desk was friendly and our room was clean and in a quiet area. We'll stay here again on our next visit to the area.

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Todd R, General Manager at Albany Marriott, responded to this review

We are delighted that you had a great stay. More

Cherry Hill, New Jersey
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

Although the beds were comfortable and the staff seemed nice, there is literally no heat in the rooms - in a hotel near Canada in the Fall no less. The heating unit only blowed cold air and it was 35-40 degree outside. The staff tried to "reboot" the heating system but it did not work. Stay somewhere else if you... More

Was this review helpful? Yes 1
Todd R, General Manager at Albany Marriott, responded to this review

Thank you for your review. I apologize that you were not able to enjoy your stay with us and that the heater was not working properly in the room. More

sparta-nj
Contributor
17 reviews 17 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 22, 2014

I decided to stay here since I was attending a function at the hotel. Wish I would have checked tripadvisor reviews before booking. As soon as I entered hotel, knew it wasn't up to Marriott standards and quite honestly am surprised that Marriott even has their name on this hotel. Makes you not want to stay at another Marriott for... More

Was this review helpful? Yes 1
Todd R, General Manager at Albany Marriott, responded to this review

Thank you or your review. We apologize that your stay was not up to the Marriott standards. The will address each item that you have pointed out to insure that it is not happening again. More

Manassas, Virginia
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 18, 2014

Based on tripadvisor reviews we booked the Best Western Sovereign Hotel for an overnight stay in Albany NY. As always we were pleased with our accommodations. The staff was pleasant and helpful, offering suggestions for parking around the Capitol. Our room was clean and quiet and comfortable. The hotel is an easy access off and on Interstate 91. We would... More

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Todd R, General Manager at Albany Marriott, responded to this review

Dear Judith K, Thank you for staying with us, glad that you had a great stay with us! More

Albuquerque
Top Contributor
110 reviews 110 reviews
64 hotel reviews
88 helpful votes 88 helpful votes
2 of 5 stars Reviewed October 17, 2014

We stay here for my class reunion every 5 years and until this trip had no problems but this time they treated us like trash. We booked 3 months earlier and stayed an extra night compared to others and we checked in on time. We belong to Marriott Rewards but...nothing helped. First we were placed in a room next to... More

Was this review helpful? Yes 1
Todd R, General Manager at Albany Marriott, responded to this review

Dear wernickejc, Thank you for you review. We wanted to express our sincere apologizes that yu were not pleased with the room that you were assigned you to. I hope we be able to regaine your trust during your next visit. More

Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
96 helpful votes 96 helpful votes
2 of 5 stars Reviewed October 14, 2014

Shuttle Driver "Jimmy" is the lone highpoint of this stay. He is top notch. Unfortunately the rest of the experience went downhill upon arrival. Reservation troubles! Hotel could not fulfill room type reserved. (I don't understand how this can happen as the reservation was made directly with the hotel.) The room furniture needs updating - nicks, scratches, etc. - a... More

Was this review helpful? Yes 9
Todd R, General Manager at Albany Marriott, responded to this review

Thank you for your feedback, while we are happy that you were pleased with the service, we will defiantly use your feedback to improve the points that were not up to your satisfaction. More

Contributor
18 reviews 18 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 10, 2014

We stayed at the Albany Marriott for a conference overnight. We arrived several hours before the normal 4pm check-in. The staff was welcoming and able to assign us to a room quickly. The room was inviting, clean, the bed was comfortable, towels were fluffy and new. We ordered room service of Clam Chowder (not to be missed), a roll-up and... More

Was this review helpful? Yes 1
Todd R, General Manager at Albany Marriott, responded to this review

Dear Jocko68wny, Thank you for your review. We are happy that you were pleased with the stay. Looking forward to welcome you back. More

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Additional Information about Albany Marriott

Address: 189 Wolf Road, Albany, NY 12205
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Albany Marriott 3.5*
Number of rooms: 359
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Also Known As:
Albany Marriott Hotel Albany
Marriott Albany

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