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Albany Marriott

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189 Wolf Road, Albany, NY 12205
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1 room 1 guest
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Albany Marriott
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363 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I flew into Albany for a reunion of old High School friends. The event was taking place elsewhere but I elected to use this Marriott for my stay. I'm giving an above average grade to this hotel largely due to the staff! Excellent all around!!!! I'd like to complement housekeeping for taking excellent care of my needs throughout a 5... More 

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Todd R, General Manager at Albany Marriott, responded to this review

Thank you for your review, we are happy that you had a great stay. More 

Providence, Rhode Island
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 days ago NEW

Room was Marriott-average. Spacious and well appointed. However, I always seem to have issues with a dirty floor regardless of the city or level of Marriott. Always find hair on the bathroom floor and/or in the shower. Corners of the bathrooms and behind the toilet almost always have built up debris.

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Todd R, General Manager at Albany Marriott, responded to this review

I apologize for the inconvenience with the cleanliness of the rooms that you have encountered with Marriott. More 

Romney, Indiana
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Had an unplanned stay at this facility due to a cancelled flight. All the staff I interacted with were very helpful and polite, but the facility could use some attention. Let's start with the walk to my room. There were multiple mini fridges pulled from rooms just sitting in the hallway. This was not only unsightly but presented a tripping... More 

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Todd R, General Manager at Albany Marriott, responded to this review

Thank you for taking the time to review your recent stay. Glad that you were happy with the staff service and apologize for the inconvenience that you have encountered. More 

Ridgewood, New Jersey
Level Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

In summer there is an interesting mix of business people and tourist heading to Saratoga. The staff is quite friendly and accommodating. Perfect location with shopping and food choices all nearby and easy access to Northway. Concierge level offers nice breakfasts in rather small room. Hotel restaurant for breakfast is very nice but eating dinner served in the lounge not... More 

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Todd R, General Manager at Albany Marriott, responded to this review

Thank you for review and we glad you had a fantastic stay! More 

massachusetts
Level Contributor
71 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: easy to find, friendly staff, quick room service, quiet Cons: mattress in my room 466 needs replacing, housekeeping left a used breakfast menu and failed to replace it in a timely manner after calling (didn't show up at all before i went to bed), utensils looked suspect for cleanliness and required washing before I used them, long walk to... More 

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Todd R, General Manager at Albany Marriott, responded to this review

Thank you for your review. We apologize for the inconvenience that you have encountered with the tub and sink not draining properly in the room. We have already addressed the plumbing in room 466. We happy that you enjoyed our great service and proximity to restaurants and major highways. More 

New York City, New York
Level Contributor
117 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 1 week ago

The exterior of the hotel is quite nice. Check-in was fast and very friendly (I had arrived very early and was given a room quickly and with no problem). Unfortunately the rooms themselves don't live up to the initial expectations. Whomever thought that the light in the entrance of the room was a good idea should be drawn and quartered.... More 

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Todd R, General Manager at Albany Marriott, responded to this review

Thank you for taking the time to review your stay with us. We apologize that you were not pleased with the facility, but glad that you were pleased with the service. More 

Laguna Niguel, California
Level Contributor
148 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for the 1st time a couple weeks ago and was really pleased. Its close to the airport and of great quality. Concierge lounge is always nice to have and the fitness center was nice as well. The lobby area is really expansive and it was nice to be able to conduct some business down there without interruption or... More 

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Todd R, General Manager at Albany Marriott, responded to this review

Thank you for your review. Looking forward to welcome you back. More 

Edmonton, Canada
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

Use this hotel when I have a flight out early in the morning. The rooms are bit dated but clean. I have always found the service at the front desk great. The concierge lounge is not fancy but serves its purpose well. The staff in lounge are great and very accommodating. I have stayed at a few of the airport... More 

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Todd R, General Manager at Albany Marriott, responded to this review

Thank you for commenting on our service. We happy to assist our guests. More 

Long Island
Level Contributor
235 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Yes, some of the other reviews are correct in that the property is older; The doors are a bit noisy and the halls were a bit warm but in spite of that, we had a nice 2 night stay. Being elite Marriott members, we were given a room on the concierge level with very comfortable beds and a clean, functional... More 

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Todd R, General Manager at Albany Marriott, responded to this review

We are glad that you had a pleasant stay. More 

Cleveland
Level Contributor
121 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights on a business trip. Arrived at 11:00 and a quick call to hotel brought their airport shuttle in about 10 minutes. They are very close to the airport and 20 minutes to downtown at rush hour. The hotel is a full Marriott, but it is an older building. It appears they regularly update the surface... More 

Was this review helpful? Yes
Todd R, General Manager at Albany Marriott, responded to this review

Thank you for your review and we are pleased that you are happy with the service at the Albany Marriott More 

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