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All 49 Albany hotels

Albany Marriott

3.5 of 5 Hotel   |   189 Wolf Road, Albany, NY 12205
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Ranked #22 of 49 Hotels in Albany
A recent review
4 of 5 stars reviewed 6 days ago
Judith K Manassas, Virginia
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304 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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sparta-nj
Contributor
17 reviews 17 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I decided to stay here since I was attending a function at the hotel. Wish I would have checked tripadvisor reviews before booking. As soon as I entered hotel, knew it wasn't up to Marriott standards and quite honestly am surprised that Marriott even has their name on this hotel. Makes you not want to stay at another Marriott for... More

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Manassas, Virginia
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Based on tripadvisor reviews we booked the Best Western Sovereign Hotel for an overnight stay in Albany NY. As always we were pleased with our accommodations. The staff was pleasant and helpful, offering suggestions for parking around the Capitol. Our room was clean and quiet and comfortable. The hotel is an easy access off and on Interstate 91. We would... More

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Todd R, General Manager at Albany Marriott, responded to this review

Dear Judith K, Thank you for staying with us, glad that you had a great stay with us! More

Albuquerque
Top Contributor
110 reviews 110 reviews
64 hotel reviews
87 helpful votes 87 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We stay here for my class reunion every 5 years and until this trip had no problems but this time they treated us like trash. We booked 3 months earlier and stayed an extra night compared to others and we checked in on time. We belong to Marriott Rewards but...nothing helped. First we were placed in a room next to... More

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Todd R, General Manager at Albany Marriott, responded to this review

Dear wernickejc, Thank you for you review. We wanted to express our sincere apologizes that yu were not pleased with the room that you were assigned you to. I hope we be able to regaine your trust during your next visit. More

Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
93 helpful votes 93 helpful votes
2 of 5 stars Reviewed 1 week ago

Shuttle Driver "Jimmy" is the lone highpoint of this stay. He is top notch. Unfortunately the rest of the experience went downhill upon arrival. Reservation troubles! Hotel could not fulfill room type reserved. (I don't understand how this can happen as the reservation was made directly with the hotel.) The room furniture needs updating - nicks, scratches, etc. - a... More

Was this review helpful? Yes 7
Todd R, General Manager at Albany Marriott, responded to this review

Thank you for your feedback, while we are happy that you were pleased with the service, we will defiantly use your feedback to improve the points that were not up to your satisfaction. More

Contributor
15 reviews 15 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Albany Marriott for a conference overnight. We arrived several hours before the normal 4pm check-in. The staff was welcoming and able to assign us to a room quickly. The room was inviting, clean, the bed was comfortable, towels were fluffy and new. We ordered room service of Clam Chowder (not to be missed), a roll-up and... More

Was this review helpful? Yes 1
Todd R, General Manager at Albany Marriott, responded to this review

Dear Jocko68wny, Thank you for your review. We are happy that you were pleased with the stay. Looking forward to welcome you back. More

Cape May, NJ
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We used points to stay over Saturday night for a game at University of Albany on Sunday. My wife is a Marriott Platinum member, so we were put on the concierge level (7th floor). The concierge lounge isn't open on the weekends though, and I don't think the rooms are any different on this floor than on the other floors.... More

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Todd R, General Manager at Albany Marriott, responded to this review

Thank you for you review. As you have mentioned our goal is to provide our guests with excellent customer service. We will use your feedback to improve ourselves for future. More

DeWitt, New York
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent a weekend at the Albany Marriott conveniently located for friends to meet coming from opposite directions. The lobby is sleek and upscale with ample staff who were outgoing and helpful. The Market restaurant had an excellent breakfast (including a dedicated omelet maker who was a true chef and gregarious too!) Our waitresses (Mary Ann and Sherri) provided top notch... More

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Todd R, General Manager at Albany Marriott, responded to this review

Dear SJG, Thank you for your review, we are pleased that you had a great stay with us. More

Charleston, South Carolina
Top Contributor
196 reviews 196 reviews
51 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Albany Marriott is conveniently located near the Albany airport as well as close to lots of shopping and restaurants. My check-in was less than smooth as there was only one person working at the front desk and she was tied up in an apparently complicated reservation. I expected someone else to come out quickly and attend to the people... More

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Todd R, General Manager at Albany Marriott, responded to this review

Dear Augcruiser, Thank you for your review of the Albany Marriott, we are happy that you were pleased with the shuttle service and enjoyed you dinner at our Chat's Lounge. We will review the problem that you have experience upon your arrival with our staff to avoid this kind of issue in future. More

NJ
Top Contributor
113 reviews 113 reviews
71 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a good overnight experience here. Attentive staff, pleasant accommodations, good internet signal and friendly concierge lounge staff. The on-demand shuttle to the airport was a plus, usually it runs on a schedule that isn't true to time, friendly driver here. So, would I stay again if at the airport, yes.

Was this review helpful? Yes
Todd R, General Manager at Albany Marriott, responded to this review

Dear Ginnynj4133, Thank you for staying with us, we are delighted that you were pleased with the hotel amenities and happy with the stay. More

Keuka Lake NY
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I were in Albany on business last week and were booked into the Albany Marriott. It is a good facility and a fairly convenient location. Our room was a good size, very quiet and seemed clean and up to date with comfy bed and nice tv, etc. I had a couple issues which will probably lead to... More

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Todd R, General Manager at Albany Marriott, responded to this review

Dear QKA Thank you for the feedback, I am very sorry that you were not provided great service. I will be happy to do some further research and address that with an associate, if you would like to discuss your experience further, please, do not hesitate to email me at sevil.breton@columbiasussex.com, so I can obtain more details to correct the... More

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Additional Information about Albany Marriott

Address: 189 Wolf Road, Albany, NY 12205
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Albany Marriott 3.5*
Number of rooms: 359
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Also Known As:
Albany Marriott Hotel Albany
Marriott Albany

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