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All 49 Albany hotels

Albany Marriott

3.5 of 5 Hotel   |   189 Wolf Road, Albany, NY 12205
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61%
Ranked #23 of 49 hotels in Albany
A recent review
3 of 5 stars reviewed 3 days ago
Becky63_11 Falmouth, Massachusetts
  • Reviews (276)
  • Photos (28)
  • Amenities
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  • Room tips (37)
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276 people have reviewed this hotel

Traveler rating
    65
    99
    64
    35
    13
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53
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120
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
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English first
Falmouth, Massachusetts
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Loved the comfortable beds and pillows. Rooms need updating especially the bathrooms. Our bathroom did not have a fan and the plumbing needed fixing. The bathtub did not hold water and the shower would not stop dripping when the faucet was on. When I turned off the faucet it continued to drip. I told the man standing by the desk... More

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Todd R, Manager at Albany Marriott, responded to this review

Thank you for taking the time to review your stay on TripAdvisor. We appreciate you taking the time to mention out staff and apologize for the issues you had with your room. I am glad to hear that one of our associates noted your issues and I am sure that they were taken care of for the next guest. Thank... More

Chicago, Illinois
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I'd give a 3-1/2 if available, but it didn't deserve a 4. The entire hotel staff in all aspects is top notch, rarely have I found better service and management. However, the hotel is fairly run down, and actually not a very good value. The hotel is hard to find, there's a very small sign on the street (Wolf Rd.),... More

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Todd R, Manager at Albany Marriott, responded to this review

Thank you very much for taking the time to review your stay on Trip Advisor. We truly appreciate that you shared this information. I am glad to read that you thought our staff was top notch. More

Wilmington, Delaware
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this property last year. Again I have found it to be clean, comfortable, and well managed. The restaurant at first look seemed pricey but the quantity of food on the plate could be easily shared. This is not a resort! While it has the amenities that you would expect from a chain it is the type of... More

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Wayland, New York
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights for a convention in July 2014. We had excellent service both from the front desk and housekeeping. The beds are comfortable and the rooms are clean and quiet. We had a problem with something backing up into the bathtub and within 5 minutes of calling at 8 PM someone was there to explain the... More

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Todd R, General Manager at Albany Marriott, responded to this review

Dear slev415, Thank you for your review and we are very pleased that you enjoyed your stay with us. More

Tampa Florida
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

I think there is something wrong when Marriott brands don't live up to their hierarchy. I've stayed at many of their more moderately priced hotels that were better than this hotel. At some point they should just tear down the older facilities and build a new one. Hotel lobby was updated and very modern but room hallways didn't seem air... More

Was this review helpful? Yes 3
Todd R, General Manager at Albany Marriott, responded to this review

Dear cityplaner1234, Thank you for sharing your experience at the Albany Marriott. we a re happy that you enjoyed service at the Concierge Lounge. More

New Jersey
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for only one night. Our room was clean and big enough, beds were comfortable. My only minor complaint was the lack of free internet. We were able to get two adult continental breakfast coupons which we upgraded to the buffet for $4 each and our 2 children weren't expensive at all(can't recall the price). The breakfast was... More

Was this review helpful? Yes 1
Todd R, General Manager at Albany Marriott, responded to this review

Dear Silly Sally New Jersey, Thank you for taking the time to provide us with your feedback of your families recent trip at our hotel. We are thrilled to hear that you had a great time. My entire teams goal is to ensure that our guest always have an enjoyable relaxing time while staying at our hotel. We look forward... More

Scottsdale, Arizona
Top Contributor
157 reviews 157 reviews
53 hotel reviews
102 helpful votes 102 helpful votes
2 of 5 stars Reviewed 2 weeks ago

There are some nice things about this hotel, but they do not outweigh the bad. First, the good: front desk staff is very nice, lovely terry bathrobes, new shower curtain and nice bedding. That should be enough to rate a "very good." However, the windows are lousy and you can hear the wind whistling all night long. Add to that... More

Was this review helpful? Yes 2
Todd R, General Manager at Albany Marriott, responded to this review

Dear jscottjoplin , Thank you for your feedback. We are happy that you have noticed our award winning service that you were pleased with the room amenities. We apologize that AC was not working properly in the room, we will be definitely addressing this issue. Thank you for staying with us! More

Los Angeles, California
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this property many times. The last was about 3 years ago. Sad to say it is definitely showing it's age. As a popular spot because of it's proximity to the college, airport and state buildings I am sure it gets a lot of wear and tear. It was clean, I can say that. The old a/c... More

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Todd R, General Manager at Albany Marriott, responded to this review

Dear Brinababy, Thank you for your response. As you have indicated the hotel is located very conveniently, close to the restaurants, airport and colleges. We would be happy to welcome you back. More

Rochester, New York
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

'll start by complementing the staff. They were great just like most all Marriott staff. The location has been in need of a facelift for a while, and the parking situation is not what you'd expect from a full service Marriott (filthy and quite dark). Our room was a bit dated too (especially the bath) although it seemed to be... More

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Todd R, General Manager at Albany Marriott, responded to this review

Thank you Ian D for taking the time to give us some feedback about your recent stay, at the Albany Marriott. Our entire team’s goal is to provide the up most positive guest experience and I am glad to hear that you were able to experience this with the service our team provided. I do apologize that the stylish décor... More

Herndon, Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have stayed at the Albany Marriott on 2 separate occasions. The rooms are nice and clean, but during my second stay there on the last morning of the day I was leaving as I was dressing I saw a bug crawl across the pillow of one of the double beds in my room. I did report this to management... More

Was this review helpful? Yes
Todd R, General Manager at Albany Marriott, responded to this review

Dear Gwendolyn, I am sorry to hear that you did not enjoy your second stay with us. During the summer season there is sometimes the odd bug manages to enter the hotel and I am sorry this happened to you. Cleanliness is one of our number one priorities and we have a great team in our housekeeping department and I... More

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Additional Information about Albany Marriott

Address: 189 Wolf Road, Albany, NY 12205
Phone Number:
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Albany Marriott 3.5*
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Also Known As:
Albany Marriott Hotel Albany
Marriott Albany

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#20 Business Hotel in Albany
Hotel Class
Number of rooms
359

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