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All 49 Albany hotels

Holiday Inn

3.0 of 5 Hotel   |   205 Wolf Road, Albany, NY 12205
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48%
Ranked #30 of 49 hotels in Albany
A recent review
5 of 5 stars Reviewed May 15, 2014
Donald197 Ontario, Canada
  • Reviews (237)
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237 people have reviewed this hotel

Traveler rating
    38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
Massapequa, New York
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 29, 2014

was looking forward to a little getaway while attending a conference for the NYS Care Management Coalition being held here. Unfortunately i was not satisfied during my stay. It took about 15 minutes waiting on a line to check in. I was given a room with 2 double beds, although I requested a single king room. One of the 2... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn, responded to this review

Dear marccsw, Thank you for staying with us during your business trip and for writing a candid review. We are very sorry you were not satisfied with the air conditioning system and room accommodations. We appreciate all your feedback as this is our best resource for improvement. Should your travel plans bring you back to Albany, we hope you give... More

Brooklyn, New York
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 27, 2014

For years I have come up to Albany on Memorial Day weekend and stayed at the Marriott on Wolf Road on Friday night. As I noticed the Holiday Inn had rooms by the pool I decided to give them a chance. I booked a room through Expedia that was listed as "poolside". We were meeting friends there and wanted to... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn, responded to this review

Dear MrM283, We are always glad to receive feedback from our valued guests. It’s nice to know that you chose to stay with us during Memorial day weekend. On the other hand, it is regrettable that your reservation issues did not make your stay a pleasurable one. I have sent you a private message in order to find out more... More

St. Petersburg, Florida
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed May 22, 2014

I've been reviewing some of the best hotels that I tend to stay at again and again and I began to think about some of the hotels that I didn't enjoy staying at as well. The ONLY hotel that comes to mind is this one. While I have had my fair share of average stays at hotels around the world,... More

Was this review helpful? Yes 1
Cassie P, Director of Sales at Holiday Inn, responded to this review

Dear David G, Thank you for taking the time to share your experience with us. Over the past couple months, we have made some changes that have helped us renew our focus on providing outstanding service. I do hope that you will give us another chance to show you our great guest service and why we would be your hotel... More

Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 15, 2014

Stayed 1 night while driving back to Toronto. Good place to stay. Good price and excellent service. Will visit here on next round to states and will recommend too. Front desk lady Keisha was nice and helpful.she knows Albany good and helped me with few restaurant. Overall A+

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Wilson, New York
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 13, 2014

We've stayed at this hotel several times in the past and have always had a great experience. the staff is very warm and welcoming. The location is perfect for our needs and the lounge is also great! Breakfast buffet is really good. Banquet food was great. Highly recommend this hotel for your Albany needs. My room was right near the... More

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Cambridge, Massachusetts
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 13, 2014

This place is good if you want a place to rest while in Albany. The hotel is huge and felt quite crowded. The pools were full of children (which was OK for us, but some might not like the crowd). Also, this hotel is close to the airport but far from downtown; not many good food options here. As far... More

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IHGCare, Guest Relations Manager at Holiday Inn, responded to this review

Dear Sukhada F, Thank you for taking your time to review our property. I am pleased to know that you find our rooms big and clean. However, we are sorry that the location is a bit far from downtown and not too many food options in the area. Rest assured that we take all comments and suggestions seriously so that... More

Port Jefferson, New York
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 13, 2014

The hotel is big and has a lot of conference rooms. When we got to our room and walked in the bathroom there was a metal vent area that you could see through, the length of the bathroom. It was covered in dust, and I mean covered and there was some kind of venting system that was probably blowing something... More

Was this review helpful? Yes 1
Tammy W, Front Office Manager at Holiday Inn, responded to this review

Dear Bentley 1688, I am glad you enjoyed the pool. I am sorry to hear you didn't like our beds, as they are new. Thank you for your comments we appreciate them. There is a upgrade with the old design of the grids in the bathroom. The rooms do not have fans you are correct, they install them with the... More

Connecticut
Top Contributor
96 reviews 96 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed April 11, 2014

The hotel is a relatively sizable one with a couple of different wings attached. We were given the 'tower' because they were having some sort of 'pageant' The tower has a corridor or connector to the pool area so you never have to go outside to enter in the main area. It is nice and rooms are big, the restaurant... More

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Tammy W, Front Office Manager at Holiday Inn, responded to this review

Dear Rodio CT, I am so sorry for the experience you encountered. I will look into all of your concerns. I appreciate the time you took to help make the things we do not know about possible to fix for the future. Again, I am sorry for your experience. More

Binghamton, NY
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 27, 2014

I have stayed at the Holiday Inn numerous times while in Albany on business. I never have had a bad stay, but the Hotel is a bit outdated and has a rather strange layout with a combination multi floor guess room areas and a ground floor room section. This trip the elevator was out of commission the entire time and... More

Was this review helpful? Yes
Tammy W, Front Office Manager at Holiday Inn, responded to this review

Dear CDR102EN, Thank you for your comments we appreciate them, we use them to improve. More

Burlington, Vermont
1 review
2 of 5 stars Reviewed March 1, 2014

Shoddy, small room in maze-like halls. I agree with other reviewers. We even "upgraded" to a renovated room because the first one was so stained and noisy. Holes in the sheets. Sad hallways. This should be a $89/night or less. Good parts: the staff was really nice and really helpful. They get five stars. And the pet fee is reasonable.

Was this review helpful? Yes
Tammy W, Front Office Manager at Holiday Inn, responded to this review

Dear Lissie, Thank you for your comments, I am very sorry you didn't get the value you were expecting. I do hope you told us about the sheets before you left as this is not the normal, I can reassure you. More

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Additional Information about Holiday Inn

Address: 205 Wolf Road, Albany, NY 12205
Phone Number:
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn 3*
Reservation Options:
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Also Known As:
Holiday Hotel Albany
Holiday Inn Albany
Albany Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn on Wolf Road is located less than one mile from the Albany International Airport and provides a free 24-hour airport shuttle. Our location on Wolf Rd. finds us extremely close to many area attractions such as downtown Albany, which is a short 15 minute drive and the State University at Albany, only 10 minutes away. Our newly renovated, well-appointed guest rooms feature two-dual line speakerphones with caller ID, refrigerators, in-room safes, coffee makers, hair dryers, irons and ironing boards, and 27' flat screen TVs with pay per view movies. The beds are accompanied with plush duvet covers, triple sheeting, and even a pillow 'menu' which enables you to choose a synthetic or feather pillow with your choice of firmness, as well as a neck pillow.For exercise and relaxation purposes, you must experience our heated indoor pool and seasonal outdoor pool, sauna, whirlpool, 'round the clock fitness center, and our e-space video arcade for kids! 'The Grille', our in-house restaurant, serves spectacular entrees for breakfast, lunch, and dinner, as well as provides room service seven days a week. '205 on Wolf', our newest creation, is a unique wine and martini bar that you must see to believe its brilliant ambiance and decadent decor. ... more   less 
Number of rooms
312

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