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All 49 Albany hotels

Holiday Inn

3.0 of 5 Hotel   |   205 Wolf Road, Albany, NY 12205
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245 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Diego, California
Top Contributor
78 reviews 78 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 1 week ago

Had business meeting in Albany last week. Room price was net $133 per night. Not worth $75. This place is old and includes features like smells of mold or mildew (depending on which room you were assigned). The staff is young and anxious to please but there is not much they can do. The bar is where they spent $... More

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New York
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 16, 2014

Stayed in the tower. It was quiet. Two big beds nicely appointed. Comfy room. Everything worked. Staff was friendly and helpful. Seemed modern and very clean. The hotel us pet friendly but they cleaned it well. I am allergic to dogs and cats..so it is an issue for me. Breakfast buffet was very good. Would recommend.

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Cheshire, Connecticut
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed August 15, 2014

Took a trip to Saratoga Springs, for a long weekend of fun.. Made reservations at this hotel, which is situated on Wolf Rd, near many restaurants.. Perfect so we thought.. Checked into the hotel nice lobby , friendly staff, and then proceeded to our room, which was very late at night. That's when our vacation from hell started. The room... More

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IHGCare, Guest Relations Manager at Holiday Inn, responded to this review

Dear tangoshoes, First of all, thank you very much for your recent stay at our hotel. We are sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2014

Just had our wedding at the Holiday Inn on Wolf Rd. It was great. Staff, location, food, rooms, everything was great. Great bar in the hotel as well for a fun after party. Both pools inside and out were also very clean and the surroundings very clean. I would recommend.

Was this review helpful? Yes 1
texas
Contributor
18 reviews 18 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 9, 2014 via mobile

This hotel has the bones to be a great resort. However, it is so outdated it is going to take some money. The carpets are disgusting. The room was adequate as the bathroom is from the 1980's. We ordered breakfast at The Grille and the waitress brought the bill before our food. The food, was not good as the eggs... More

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IHGCare, Guest Relations Manager at Holiday Inn, responded to this review

Dear upsetmomTexas, Thank you for taking the time to share your comments online. I am glad that our reception staff delivered up to your expectations. However, it is unfortunate that your experience at our restaurant prevented you from fully enjoying your stay with us. We will address your comments with the appropriate parties to consider for improvements. Best Regards, Pam... More

Upstate NY
Top Contributor
66 reviews 66 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed July 27, 2014

The first thing that struck me when we walked in was the smell. It was extremely musty/mildewy smelling. I left the exhaust fan and AC running when we went out to dinner in the hopes it would clear up, but it never did. The carpet needs updating and was damp. The toilet tank had a crack in it and the... More

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IHGCare, Guest Relations Manager at Holiday Inn, responded to this review

Dear SusieMax, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

wappingrfalls
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 13, 2014

Mu family stayed here for a sports tournament. Check in was quick, the employee's were friendly. Our room was on the lower level near the pool.on the ground floor. The rooms smell like chlorine, the carpets are old and the bathrooms need updates. Every room has a window that slides open. None of these windows lock, this is a safety... More

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IHGCare, Guest Relations Manager at Holiday Inn, responded to this review

Dear tnmhenry98, Thank you for taking the time to express your thoughts and concerns. I certainly appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. On the other hand, I apologize for the inconveniences you experienced. Rest assured that the issues you have... More

Zurich, Switzerland
Top Contributor
50 reviews 50 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 13, 2014

After reading some comments on Trip Advisor we decided to book a room in the tower. Considering the chlorine smell when passing the other rooms this was probably a good idea, but perhaps you cannot smell that inside the room anyway. Our two queen size bed room was quite nice. It is equipped with a safe and a refrigerator. The... More

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IHGCare, Guest Relations Manager at Holiday Inn, responded to this review

Dear muhkuh77, Thank you for your stay and leaving us feedback. I am glad you liked your room accommodations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m sorry for the problem you experienced with the water temperature in your room. We hope that you give us a chance in the future... More

Massapequa, New York
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 29, 2014

was looking forward to a little getaway while attending a conference for the NYS Care Management Coalition being held here. Unfortunately i was not satisfied during my stay. It took about 15 minutes waiting on a line to check in. I was given a room with 2 double beds, although I requested a single king room. One of the 2... More

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IHGCare, Guest Relations Manager at Holiday Inn, responded to this review

Dear marccsw, Thank you for staying with us during your business trip and for writing a candid review. We are very sorry you were not satisfied with the air conditioning system and room accommodations. We appreciate all your feedback as this is our best resource for improvement. Should your travel plans bring you back to Albany, we hope you give... More

Brooklyn, New York
2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 27, 2014

For years I have come up to Albany on Memorial Day weekend and stayed at the Marriott on Wolf Road on Friday night. As I noticed the Holiday Inn had rooms by the pool I decided to give them a chance. I booked a room through Expedia that was listed as "poolside". We were meeting friends there and wanted to... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn, responded to this review

Dear MrM283, We are always glad to receive feedback from our valued guests. It’s nice to know that you chose to stay with us during Memorial day weekend. On the other hand, it is regrettable that your reservation issues did not make your stay a pleasurable one. I have sent you a private message in order to find out more... More

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Additional Information about Holiday Inn

Address: 205 Wolf Road, Albany, NY 12205
Phone Number:
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn 3*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Priceline, IHG, Expedia, Booking.com, Orbitz, Tingo, Hotels.com, Odigeo, Agoda, Venere and Otel so you can book your Holiday Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Hotel Albany
Holiday Inn Albany
Albany Holiday Inn

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