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Holiday Inn

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205 Wolf Road, Albany, NY 12205
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273 reviews from our community

Traveler rating
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    72
    71
    59
    24
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67
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100
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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new jersey
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this room because I was on business in the area ,I have stayed at many Holiday Inns rooms in the past, all over the country . This Holiday Inn needs to be repaired, it is outdated. The room was in the middle of an open area and if there was a party there I would not be... More 

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Quebec City, Canada
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Sadly, the hotel doesn't meet our expectations. First, we were giving a room, on the first floor, facing an open meeting area, where they were preparing for an event. The room didn't have any window, so it was dark and not really inviting, I didn't want to stay there, knowing we would be disturb by the event coming. The lady... More 

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IHGCare, Guest Relations Manager at Holiday Inn, responded to this review

Dear Kendirgi, Thank you for writing a candid review. It is nice to know that our location was convenient for your needs and you regarded our internet connection commendable. However we're sorry for the inconvenience for ongoing maintenance work during your stay. We give the utmost importance to our guest comments as they help us improve, and continually provide the... More 

Latham, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very pleased with the planning and execution from the room reservations block handled by the reservations manager Penny, the contract details handled by the sales manager Melissa, and the meeting room details handled by Kelly - AV guy Michael was great too. The meeting room was very professional, breakout space and staff all did a great job. Our attendees were... More 

Was this review helpful? Yes 1
Oneonta, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here on February 18th, booked a room the night before our flight to Florida, we were given a map on where our room was, way in the back and a long walk from the car to our room, the sidewalk wasn't shoveled and the lot was dark, when we finally found our room it was already occupied, after a... More 

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IHGCare, Guest Relations Manager at Holiday Inn, responded to this review

Dear ray k, Thank you for taking the time to review our property. It is truly regrettable to hear that you were disappointed with your overall stay with us. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is certainly... More 

Rhinebeck, ny
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2015

Reserved a room for a family member who was arriving late at night from a cross country trip.Donald upgraded the room, provided a breakfast voucher(could not be used,sleeping late the next morning) and arranged a late check out. Nina the reservation agent was most helpful. The next morning,Andrew without hesitating even extended our late check out.Amanda was most personable in... More 

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Saint James, New York
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 5, 2015

was here on business and was very pleased with the hotel.. The room was comfortable and quiet for sleeping at night. The pool was a perfect temperature as was the hot tub. The quality of the food was very good. I would certainly return here if in the area again.

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Canton, New York
Top Contributor
105 reviews 105 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 3, 2015

We stayed here Friday night on our way to NYC. I booked a poolside room online just to use the hot tub in the morning however after arrival our room was poolside to the "outdoor" pool. There is an inside pool and hot tub, just a long colder walk from our assigned room. I think if people are booking a... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn, responded to this review

Dear MatthewJPeacock, Thank you for writing a candid review about your recent stay with us. Please accept our apologies if the level of cleanliness did not live up to your expectations. As for the availability of of the pool and hot tub areas, we appreciate your feedback as this gives us the opportunity to improve the level of service we... More 

Jefferson
1 review
4 of 5 stars Reviewed January 29, 2015

I stay at this hotel a few times each year for work. Overall the rooms are clean and comfortable. They do show some age and need for updates though. The faucet in the bathroom was missing the cap at the center and this showed all of the corrosion and lime scale underneath. Not a deal breaker but something to be... More 

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Brewerton, New York
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 27, 2015

I usually stay here during the American Legion Mid Winter, usually the 3rd weekend in January. I go to the Marriot (for meetings) 1 block away but takes 10 minutes to get there because there is no traffic light to enter or leave the Holiday Inn. Wolf Road is a very busy road and you can't get out. Also on... More 

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Canandaigua, New York
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 25, 2015

Have stayed here several times, and will probably stay here again, but not necessarily would be my first choice. It is convenient to all the major restaurant chains and shopping, but on a major highway and difficult to get out into traffic. Hotel itself has friendly service and adequate common area and meeting space. Can be loud if there is... More 

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IHGCare, Guest Relations Manager at Holiday Inn, responded to this review

Dear Cinquegrana, Thank you for staying with our hotel once again and leaving us a feedback. I'm happy to hear you found the location of our property to be convenient and that our accommodating staff gave you a pleasant experience. Nonetheless, I would like to apologize that some bathroom amenities looked outdated and have not been to your liking. We... More 

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