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All 49 Albany hotels

The Desmond Albany

3.5 of 5 Hotel   |   660 Albany-Shaker Road, Albany, NY 12211
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The Desmond Albany
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Ranked #12 of 49 Hotels in Albany
Certificate of Excellence 2014
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412 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Albany, New York
5 reviews 5 reviews
3 of 5 stars Reviewed 2 days ago NEW

This would be a perfect venue for conferences if they'd bother to rip out all the old cigarette smoke infused carpets, hvac systems. Every time the old noisy system turned on, we were inundated with the smell of stale cigarette smoke and old chemicals used to cover the smell. Everyone I know at the conference I was attending complained of... More

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18 reviews 18 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here in May this year. I had a very pleasant stay. The location was convenient to the airport and in-site restaurants. I didn't give 5 starts because the decor is quite dated. I would stay there again.

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Central NYS
Top Contributor
63 reviews 63 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Desmond is a family-owned hotel, but holds its own with any chain in the area. I was part of a conference of about 400 people, and everything ran smoothly. It didn't matter who you asked when you needed anything, from management in suits to mechanics in coveralls - each one said "I'll take care of it." And they did.... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Every staff member pleasant and exellent customer service, accomodating and helpful, very clean, good food, recommend highly in the Albany area, close to museum and other places to visit. We were there for a convention so there were 400 people to be served, with breakfasts, formal lunches and dinners which the staff did a wonderful job helping and serving people.... More

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Four Oaks, North Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Beautiful exterior, looked like an old colonial town. The lobby looked nice, the theme of a colonial town continued. The girl at the front desk was doing something, asked us to wait. We waited and waited. Got our room, when we entered the smell was as if it was vacant for a year and mildly. Husband got a cleaning girl... More

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Trappe, Pennsylvania
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel was a great place to stay. Clean, great pool and hot tub. Relaxing gardens and ponds. Close to Saratoga Race Track. Wish it had a refrigerator! Our air conditioner did not work that well, the management said they would send someone right away, but it was very late so they scheduled it for next day. It actually started... More

Was this review helpful? Yes 1
Mount Holly, New Jersey
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Desmond for a work conference. Several conference were going on at the same time and the staff clearly knew how to juggle multiple groups. In house catering was excellent and The Tavern and the mid-range restaurant in the hotel had nice menus, ample servings and great service. We did not eat at the higher end restaurant... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I recently attended a conference there. The meeting and common areas are unique and fairly nice. The room I stayed in was another story. The bathrooms were antiquated and the room had a dank and damp odor. I suggest they upgrade immediately.

Was this review helpful? Yes 2
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One of the few family-owned hotels that we have ever stayed in. The Desmond is definitely not a thirteen-in-a-dozen hotel, but has its own signature of old-fashioned grandeur. I like that, but hubby prefers more streamline. We had asked for a microwave and a fridge, and both were rapidly delivered to our room. Excellent service! Good beds, spacious room. The... More

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5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed two nights for an Army Reunion. Room was spacious and clean, decorated nicely. Staff was friendly and efficient. The meal for the banquet was served in a timely manner and the food was excellent.

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Additional Information about The Desmond Albany

Address: 660 Albany-Shaker Road, Albany, NY 12211
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Desmond Albany 3.5*
Number of rooms: 323
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Also Known As:
The Desmond Albany Hotel Albany
Desmond Americana
The Desmond Hotel Albany
Desmond Hotel Albany

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