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All 49 Albany hotels

The Desmond Albany

3.5 of 5 Hotel   |   660 Albany-Shaker Road, Albany, NY 12211
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Ranked #11 of 49 hotels in Albany
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
JeremyD Seattle, WA
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396 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • English first
  • French first
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English first
Seattle, WA
19 reviews 19 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The center of the hotel is made to look like a large town square with fountains and trees but is roofed and comfortable. Sitting there and reading a book enjoying the fountain was worth the stay all by itself. The decor in the expensive restaurant is reminiscent of an exclusive club and a great place for a drink (we didn't... More

Was this review helpful? Yes 1
Niskayuna, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

There were delays in check-in, but overall, no known errors in reservations. Waiting in long lines is never a good way to start a stay. Resolving questions earlier could have resolved some unexpected issues. Overall, the hotel is still by far more interesting than many in the area and have facilities open after 11PM.

Was this review helpful? Yes 2
Washington DC, District of Columbia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Front desk staff have no concept of helpfullness and simply do not care about the guest experience. Such a lack of training casts a pall over the entire stay. One staff member helped the person behind me in line. When I asked her why she bumped me she admitted it happens all the time. When I asked why there are... More

Was this review helpful? Yes 3
New York
Senior Contributor
23 reviews 23 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a surprise, very nice décor, not your standard hotel look, and an excellent bar and restaurant. Very close to Albany Airport with a shuttle and arrivals/departures board at front desk. Would not go any where else again

Was this review helpful? Yes 3
Pittsfield, Massachusetts, United States
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Food is pricey. And one thing I do not understand is why do they put the Coffee and Coffee makers in the bathroom? That part is not good. I hesitate to ingest food and drink that is stored in a bathroom.

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stayed here as part of a travel group for the Baseball Hall of Fame induction weekend. Room was comfortable and clean and I have no complaints there. The layout of the hotel left a lot to me desired. From the front desk, you cross through an indoor courtyard with a koi pond fountain. While it is lovely, it was... More

Was this review helpful? Yes 1
Fitchburg, Massachusetts
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

At first glance this is a quaint hotel with easy access to the Saratoga area. Rooms were average, a little pricier than comparable level chains in the area with fewer amenities. Room was a little musty with leaking bathroom ceiling. Unfortunately, not as clean as it could be (bathroom walls very dirty upon check-in, still dirty after housekeeping in on... More

Was this review helpful? Yes 3
Rochester NY
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After reading some of the reviews, we were hesitant to stay here. We were in just for one night for a family wedding. We needed to get into our room before the check in time of 4PM and they accommodated all of us by getting everyone in their rooms by about 3. We found the room to be very clean... More

Was this review helpful? Yes 1
Webster, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room prices not real bad. Dining room prices a little pricey, but food and service good. Very friendly staff. Every day there was clean linens. Easy access to any room with luggage. The elevators were good.

Was this review helpful? Yes 2
Porter Corners, New York
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

So I have decided to give this hotel a third try. We were staying here due to an early flight in the morning. Check-in was smooth and quick. Room was nice. However, we left an unopened box of Dunkin Donuts on the desk near the TV for breakfast the next morning as we had an early flight, and upon opening... More

Was this review helpful? Yes 2
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Additional Information about The Desmond Albany

Address: 660 Albany-Shaker Road, Albany, NY 12211
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Desmond Albany 3.5*
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Also Known As:
The Desmond Albany Hotel Albany
Desmond Americana
The Desmond Hotel Albany
Desmond Hotel Albany

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Romantic Hotel in Albany #9 Business Hotel in Albany #10 Family Hotel in Albany
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Official Description (provided by the hotel)
The Desmond is Albany's premier hotel and conference center in the heart of Tech Valley. The landmark hotel is conveniently located within minutes of the Albany International Airport (ALB) at the crossroads of I-87, I-90 and downtown Albany. The Desmond offers elegance and charm with contemporary comfort in a business friendly environment. Voted 2014 "Best Local Hotel" seven consecutive years by the Times Union Newspaper readers. Discerning and seasoned travelers appreciate the hotel's modern amenities and smoke-free environment. The hotel offers 323 elegantly appointed guest rooms and suites. Guests can choose from deluxe spacious accommodations; two queen beds or a California king bed option or executive, junior, duplex and presidential suites. Hotel amenities including: complimentary WiFi, complimentary parking and local/airport shuttle, on-site ATM, indoor pool with Jacuzzi, fitness center, 24-hour business center, room service, billiard room and gift shop. Our exquisite ballrooms and indoor atria are stunning venues for weddings, other social events and business meetings. The hotel offers over 28,000 square feet of attractive event space encompassing 22 function rooms and boardrooms. Guests of The Desmond enjoy an excellent choice of cuisine at three popular restaurants: Scrimshaw, a AAA Four Diamond-rated fine dining experience offering classical Continental cuisine, Simpson's Grille, casual dining for breakfast, lunch and dinner and The Tavern, an English pub complete with a sprawling copper bar, flat screen televisions and comfortable table seating for cocktails and lite fare. We invite you to be our guest. A one-of-a-kind hotel awaits you at The Desmond. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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