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The Desmond Albany

#15 of 49 Hotels in Albany
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660 Albany-Shaker Road, Albany, NY 12211
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The Desmond Albany
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The Desmond Albany
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479 reviews from our community

Traveler rating
    209
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    70
    31
    20
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209
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lewiston, New York
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

Stayed here while attending a conference at the State Campus. Nice location, close to a ton of restaurants and shopping. Staff was friendly and helpful ( with the exception of one front desk girl who snapped at my wife because " she wasn't ready to talk yet " ). Nice lounge and resteraunt, a bit pricy, but the little food... More 

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Niagara Falls, New York
Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel. Laid out very nicely. Very attentive staff. Located near shopping and restaurants within walking distance. Rooms are decorated very warmly. Immaculate. Restaurant food is excellent quality. Only thing I did not like about the hotel is that the mattress was way too firm and the pillows were not comfortable.

Was this review helpful? Yes 1
Hackensack, New Jersey
Top Contributor
77 reviews 77 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Having a girls weekend with old friends, we chose Albany and The Desmond because of its location for all of us. It is a very large and nice conference center with many rooms, courtyards, passages etc to wander around in. The room was very large and very comfortable. We were disappointed that it didn't have a refrigerator, and the ice... More 

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New York
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at The Desmond for an Albany Graduation on the recommendation of family who lives there and it was a very pleasant stay. We wanted to stay somewhere where the family could gather to eat and hang out, so this was the right choice over the average normal motels in the area. The have a Tavern which serves meals (we... More 

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Monticello, New York
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Haven't been here in a while, but this hotel is great for the business meetings and conferences I attend. Room was attractive and spacious with a nice bath, conveniently located near all my meetings. Restaurants were nice to have on site so that we didn't have to get into a car and travel. Staff were very helpful at every turn.... More 

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Oslo, Norway
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Desmond Hotel is spread over a big area and is located close to the airport in Albany, New York. My room was comfortable, clean and the shower delivered hot water at a regular good pressure. This are basically the things that I as a general rule find to be most important for a hotel. As usual in American hotels,... More 

Was this review helpful? Yes 1
DesmondAlbanyGM, General Manager at The Desmond Albany, responded to this review

Dear Guest, Thank you for letting us know about your recent stay. We have many breakfast options available for conference attendees, items are specifically chosen by your conference meeting planners and we will pass your suggestions on regarding breakfast choices. We apologize that the WiFi was not working properly during your visit, our A/V company has since evaluated the system... More 

Coram, NY
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I am happy to give this hotel a five-star rating. Staff patient and kind, delightful historic decor, great food. I am sorry for those that want a more updated look. There's other lodging near by. Me? I would like to come back even if I don't visit Albany usually. BTW, the guest wifi was awesome!

Was this review helpful? Yes 1
Albany, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Wow! If it were 1994 I would say this was the most modern and hip place to stay. But it's very dated, average and tired. The rooms are decorated from the 1980s and the blankets and pictures on the wall are faded. Our meal was undercooked and the restaurant was empty, waiter did comp the meal which was cool. I... More 

Was this review helpful? Yes 1
DesmondAlbanyGM, General Manager at The Desmond Albany, responded to this review

Dear Guest, We are sorry to hear that you did not find your accommodations to be satisfactory during your recent stay with us. We appreciate feedback from our guests and will take your suggestions into account as we begin planning guestroom renovations for later this year. Thank you again for sharing your experience. More 

Danbury, Connecticut, United States
Top Contributor
101 reviews 101 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 15, 2015

I was at The Desmond overnight for a conference. Checking in was a breeze and the staff were friendly. I liked my room. It was clean and had everything I needed including organic products. It was a bit noisy since I was over the courtyard but things quieted down at night. TV had cable and the room was a good... More 

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Todi, Italy
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 24, 2015

Like being in downtown Colonial Williamsburg a la Disney. The interior courtyard offers a charming venue for gathering/events, with conference rooms leading from this space. Being just off the highway it is easy to get to and has fast access to downtown Albany. Albany's many and architecturally-varied buildings are a must-see destination. There are so many things to see and... More 

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