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All 49 Albany hotels

The Desmond Albany

3.5 of 5 Hotel   |   660 Albany-Shaker Road, Albany, NY 12211
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The Desmond Albany
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76%
Ranked #11 of 49 hotels in Albany
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Catherine_Barr Gilbertsville, NY
  • Reviews (384)
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384 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • English first
  • French first
  • Any
English first
Gilbertsville, NY
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I phoned from BWI airport at around 10:30 p.m. when I knew there was no way I was going to get to Albany in time for dinner - or even a drink. They arranged to deliver food, wine, and water to my room, for which I was very grateful at 1 a.m. having eaten only Southwest peanuts all day while... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

My family and I stayed at The Desmond Albany for a soccer tournament 6/27-6/29 and it was just okay. This hotel was cute and seems updated once you walk into the lobby but the rooms need a little updating. Way too much floral on the floors, beds, and walls. The room we stayed in was a double and it seemed... More

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Allentown, Pennsylvania
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this property last year in July. It was for 1 nite going up and one nite coming back from a visit upstate to family. The first nite was great. Staff is very friendly and eager to please. The restaurant was pretty good, my grandkids liked it, and the staff there was excellent. It was clean...not spotless, but... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I attended a TLAC/ Uncommon Schools workshop. Matt the shuttle driver made my experience the best. He was very friendly and helpful. He assisted us with all the finest restaurant within the 3 mile radius. The Desmond is not a typical hotel. It's very different in design, yet the bed is comfortable! Thanks Matt for being so friendly and introducing... More

Was this review helpful? Yes 1
New York City, New York
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I honestly don't know where these travelers have stayed with the positive reviews. Let's be clear. The Desmond is a first class DUMP. The rooms have not been updated. EVER. Tacky, busy bird and floral wallpaper everywhere. The comforters on the bed are dirty and clearly purchased in 1962. Stained and who knows what other vermin are living in them.... More

Was this review helpful? Yes 3
DesmondAlbanyGM, General Manager at The Desmond Albany, responded to this review

Dear Guest, We are very sorry to hear that you did not enjoy your recent stay with us. The Desmond continuously strives to uphold our awarded standards of excellence in all aspects. We appreciate your honest feedback, and always take our customers comments into consideration. Thank you again for sharing your experience. Tyler Desmond General Manager More

New York City, New York
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed overnight to attend an engagement party nearby...picked the hotel because we stayed there previously. They were very accomodating and upgraded us to a Mansion Room, which was a duplex and very roomy and comfortable. It was also nice to be able to go out a door to the parking lot. We will definitely stay there again when we are... More

Was this review helpful? Yes 3
Charlotte,NC
Top Contributor
102 reviews 102 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A large property (requires a great deal of walking but all indoors), unique setting, even the meeting rooms are well appointed. Expensive drinks and food! The staff is very accommodating you must ask for a refrigerator but they did deliver it during the day.Extremely convenient to the airport & highways but very hard to turn into the parking lot during... More

Was this review helpful? Yes 3
Toronto, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent one night at the Desmond during a driving trip from Ontario to Maine. We thought the price was too high for the services provided. There was no breakfast included. No bar frig in the room. Missed bottles of water too. The bed was comfortable. Hallways smelled musty. We were disappointed - expected more for the price which was... More

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1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed a week in St. Thomas and left the car in the Desmond parking lot; great! As we live an hour drive from the airport, this arrangement took the strain out of an early departure and a very late return.

Was this review helpful? Yes 4
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was at the Desmond last week for the ACUU conference. The room was cozy and clean. It is a pretty massive hotel so I Def suggest you look at the map for a while just to make sure you know where you are going. The service was alright. The front desk person gave my husband a hard time about... More

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Additional Information about The Desmond Albany

Address: 660 Albany-Shaker Road, Albany, NY 12211
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Desmond Albany 3.5*
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Also Known As:
The Desmond Albany Hotel Albany
Desmond Americana
The Desmond Hotel Albany
Desmond Hotel Albany

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Romantic Hotel in Albany #7 Business Hotel in Albany #11 Family Hotel in Albany
Hotel Class
Official Description (provided by the hotel)
The Desmond is Albany's premier hotel and conference center in the heart of Tech Valley. The landmark hotel is conveniently located within minutes of the Albany International Airport (ALB) at the crossroads of I-87, I-90 and downtown Albany. The Desmond offers elegance and charm with contemporary comfort in a business friendly environment. Voted 2014 "Best Local Hotel" seven consecutive years by the Times Union Newspaper readers. Discerning and seasoned travelers appreciate the hotel's modern amenities and smoke-free environment. The hotel offers 323 elegantly appointed guest rooms and suites. Guests can choose from deluxe spacious accommodations; two queen beds or a California king bed option or executive, junior, duplex and presidential suites. Hotel amenities including: complimentary WiFi, complimentary parking and local/airport shuttle, on-site ATM, indoor pool with Jacuzzi, fitness center, 24-hour business center, room service, billiard room and gift shop. Our exquisite ballrooms and indoor atria are stunning venues for weddings, other social events and business meetings. The hotel offers over 28,000 square feet of attractive event space encompassing 22 function rooms and boardrooms. Guests of The Desmond enjoy an excellent choice of cuisine at three popular restaurants: Scrimshaw, a AAA Four Diamond-rated fine dining experience offering classical Continental cuisine, Simpson's Grille, casual dining for breakfast, lunch and dinner and The Tavern, an English pub complete with a sprawling copper bar, flat screen televisions and comfortable table seating for cocktails and lite fare. We invite you to be our guest. A one-of-a-kind hotel awaits you at The Desmond. ... more   less 
Number of rooms
323

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