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All 49 Albany hotels

The Desmond Albany

3.5 of 5 Hotel   |   660 Albany-Shaker Road, Albany, NY 12211
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The Desmond Albany
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Ranked #11 of 49 hotels in Albany
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Dan Z Webster, New York
  • Reviews (389)
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389 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
  • English first
  • French first
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English first
Webster, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Room prices not real bad. Dining room prices a little pricey, but food and service good. Very friendly staff. Every day there was clean linens. Easy access to any room with luggage. The elevators were good.

Was this review helpful? Yes 1
Porter Corners, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

So I have decided to give this hotel a third try. We were staying here due to an early flight in the morning. Check-in was smooth and quick. Room was nice. However, we left an unopened box of Dunkin Donuts on the desk near the TV for breakfast the next morning as we had an early flight, and upon opening... More

Was this review helpful? Yes 1
New York City, New York
19 reviews 19 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The Desmond Hotel was a nice place to stay during my visit to Albany. the "theme" decor is a throw back to the 1700/1800's. the rooms are nice/clean and the employee's were very friendly. They have an indoor pool, but its very small.

Was this review helpful? Yes 1
Pittsford, New York
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed again last week...this time had a room eith view of parking lot...recommend asking for view of courtyard....room itself was very acceptable...good bed, fine wifi etc....overall good value...will stay again

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I travel very frequently and usually stay at a Holiday Inn, but never leave reviews. I was so disgusted with this hotel however, I felt it necessary to warn others. We recently stayed at the Desmond Albany for a family wedding. We were told originally when the wedding was set up that check in was at 4 PM and everybody... More

Was this review helpful? Yes 2
Gilbertsville, NY
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I phoned from BWI airport at around 10:30 p.m. when I knew there was no way I was going to get to Albany in time for dinner - or even a drink. They arranged to deliver food, wine, and water to my room, for which I was very grateful at 1 a.m. having eaten only Southwest peanuts all day while... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family and I stayed at The Desmond Albany for a soccer tournament 6/27-6/29 and it was just okay. This hotel was cute and seems updated once you walk into the lobby but the rooms need a little updating. Way too much floral on the floors, beds, and walls. The room we stayed in was a double and it seemed... More

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Allentown, Pennsylvania
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at this property last year in July. It was for 1 nite going up and one nite coming back from a visit upstate to family. The first nite was great. Staff is very friendly and eager to please. The restaurant was pretty good, my grandkids liked it, and the staff there was excellent. It was clean...not spotless, but... More

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2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 19, 2014

I attended a TLAC/ Uncommon Schools workshop. Matt the shuttle driver made my experience the best. He was very friendly and helpful. He assisted us with all the finest restaurant within the 3 mile radius. The Desmond is not a typical hotel. It's very different in design, yet the bed is comfortable! Thanks Matt for being so friendly and introducing... More

Was this review helpful? Yes 3
New York City, New York
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 17, 2014

I honestly don't know where these travelers have stayed with the positive reviews. Let's be clear. The Desmond is a first class DUMP. The rooms have not been updated. EVER. Tacky, busy bird and floral wallpaper everywhere. The comforters on the bed are dirty and clearly purchased in 1962. Stained and who knows what other vermin are living in them.... More

Was this review helpful? Yes 3
DesmondAlbanyGM, General Manager at The Desmond Albany, responded to this review

Dear Guest, We are very sorry to hear that you did not enjoy your recent stay with us. The Desmond continuously strives to uphold our awarded standards of excellence in all aspects. We appreciate your honest feedback, and always take our customers comments into consideration. Thank you again for sharing your experience. Tyler Desmond General Manager More

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Additional Information about The Desmond Albany

Address: 660 Albany-Shaker Road, Albany, NY 12211
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Desmond Albany 3.5*
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Also Known As:
The Desmond Albany Hotel Albany
Desmond Americana
The Desmond Hotel Albany
Desmond Hotel Albany

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Dining (3)
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Room/suite (4)
Hotel & grounds (1)
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Other (28)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Romantic Hotel in Albany #8 Business Hotel in Albany
Hotel Class
Official Description (provided by the hotel)
The Desmond is Albany's premier hotel and conference center in the heart of Tech Valley. The landmark hotel is conveniently located within minutes of the Albany International Airport (ALB) at the crossroads of I-87, I-90 and downtown Albany. The Desmond offers elegance and charm with contemporary comfort in a business friendly environment. Voted 2014 "Best Local Hotel" seven consecutive years by the Times Union Newspaper readers. Discerning and seasoned travelers appreciate the hotel's modern amenities and smoke-free environment. The hotel offers 323 elegantly appointed guest rooms and suites. Guests can choose from deluxe spacious accommodations; two queen beds or a California king bed option or executive, junior, duplex and presidential suites. Hotel amenities including: complimentary WiFi, complimentary parking and local/airport shuttle, on-site ATM, indoor pool with Jacuzzi, fitness center, 24-hour business center, room service, billiard room and gift shop. Our exquisite ballrooms and indoor atria are stunning venues for weddings, other social events and business meetings. The hotel offers over 28,000 square feet of attractive event space encompassing 22 function rooms and boardrooms. Guests of The Desmond enjoy an excellent choice of cuisine at three popular restaurants: Scrimshaw, a AAA Four Diamond-rated fine dining experience offering classical Continental cuisine, Simpson's Grille, casual dining for breakfast, lunch and dinner and The Tavern, an English pub complete with a sprawling copper bar, flat screen televisions and comfortable table seating for cocktails and lite fare. We invite you to be our guest. A one-of-a-kind hotel awaits you at The Desmond. ... more   less 
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