We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 49 Albany hotels

The Desmond Albany

3.5 of 5 Hotel   |   660 Albany-Shaker Road, Albany, NY 12211
Hotel amenities
The Desmond Albany
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save Saved
You added The Desmond Albany to your Saves list
Ranked #12 of 49 Hotels in Albany
Certificate of Excellence 2014
Write a Review

412 reviews from our community

Traveler rating
    185
    123
    60
    27
    17
See reviews for
80
74
15
171
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (412)
  • Mar-May only
    (107)
  • Jun-Aug only
    (135)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (84)
All months
Albany, New York
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 2 days ago NEW

This would be a perfect venue for conferences if they'd bother to rip out all the old cigarette smoke infused carpets, hvac systems. Every time the old noisy system turned on, we were inundated with the smell of stale cigarette smoke and old chemicals used to cover the smell. Everyone I know at the conference I was attending complained of... More

Was this review helpful? Yes
Toledo
Contributor
18 reviews 18 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here in May this year. I had a very pleasant stay. The location was convenient to the airport and in-site restaurants. I didn't give 5 starts because the decor is quite dated. I would stay there again.

Was this review helpful? Yes
Central NYS
Top Contributor
63 reviews 63 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Desmond is a family-owned hotel, but holds its own with any chain in the area. I was part of a conference of about 400 people, and everything ran smoothly. It didn't matter who you asked when you needed anything, from management in suits to mechanics in coveralls - each one said "I'll take care of it." And they did.... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Every staff member pleasant and exellent customer service, accomodating and helpful, very clean, good food, recommend highly in the Albany area, close to museum and other places to visit. We were there for a convention so there were 400 people to be served, with breakfasts, formal lunches and dinners which the staff did a wonderful job helping and serving people.... More

Was this review helpful? Yes 1
Four Oaks, North Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Beautiful exterior, looked like an old colonial town. The lobby looked nice, the theme of a colonial town continued. The girl at the front desk was doing something, asked us to wait. We waited and waited. Got our room, when we entered the smell was as if it was vacant for a year and mildly. Husband got a cleaning girl... More

Was this review helpful? Yes
Trappe, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel was a great place to stay. Clean, great pool and hot tub. Relaxing gardens and ponds. Close to Saratoga Race Track. Wish it had a refrigerator! Our air conditioner did not work that well, the management said they would send someone right away, but it was very late so they scheduled it for next day. It actually started... More

Was this review helpful? Yes 1
Mount Holly, New Jersey
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Desmond for a work conference. Several conference were going on at the same time and the staff clearly knew how to juggle multiple groups. In house catering was excellent and The Tavern and the mid-range restaurant in the hotel had nice menus, ample servings and great service. We did not eat at the higher end restaurant... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I recently attended a conference there. The meeting and common areas are unique and fairly nice. The room I stayed in was another story. The bathrooms were antiquated and the room had a dank and damp odor. I suggest they upgrade immediately.

Was this review helpful? Yes 2
-
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One of the few family-owned hotels that we have ever stayed in. The Desmond is definitely not a thirteen-in-a-dozen hotel, but has its own signature of old-fashioned grandeur. I like that, but hubby prefers more streamline. We had asked for a microwave and a fridge, and both were rapidly delivered to our room. Excellent service! Good beds, spacious room. The... More

Was this review helpful? Yes 1
Indiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed two nights for an Army Reunion. Room was spacious and clean, decorated nicely. Staff was friendly and efficient. The meal for the banquet was served in a timely manner and the food was excellent.

Was this review helpful? Yes 1
Do you own or manage The Desmond Albany?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Desmond Albany? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Desmond Albany

Address: 660 Albany-Shaker Road, Albany, NY 12211
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Desmond Albany 3.5*
Number of rooms: 323
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TravelClick, Travelocity, Orbitz, Expedia, Hotels.com, Priceline, Odigeo and Tingo so you can book your The Desmond Albany reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Desmond Albany Hotel Albany
Desmond Americana
The Desmond Hotel Albany
Desmond Hotel Albany

92 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (59)
Viewed
Room/suite (16)
Viewed
Dining (3)
Viewed
Hotel & grounds (24)
Viewed
Bathroom (2)
Viewed
View from room (5)
Viewed
Pool/beach area (2)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (1)
Viewed
Other (28)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near The Desmond Albany