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The Desmond Albany

660 Albany-Shaker Road, Albany, NY 12211
Hotel amenities
The Desmond Albany
Ranked #10 of 49 hotels in Albany
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246 reviews from our community

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Date Rating
G.g
2 reviews
5 of 5 stars Reviewed May 23, 2013 NEW

The Desmond was an all around treat! From the moment I called to make a reservation with Janet! The ease of check-in where front desk staff was helpful, fast and easy going! Janet informed me not to park at check in as I would be closer to another door! I left my car with "park and fly" such and amazing... More

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northeast
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 20, 2013 NEW

Some reviews and the website led me to believe there was more charm to this hotel than there actually is. It was clean - not spotless, but clean. It was fine - nothing great, nothing horrible. For the price, probably would have preferred a chain hotel. There were moments I thought I was actually on the runway of the airport.... More

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DesmondAlbanyGM, General Manager at The Desmond Albany, responded to this review
May 21, 2013

We are sorry to hear that your stay with us did not live up to our reputation, we take great pride in our service and strive to be heads and shoulders above the chain hotels. To that point we apologize also for staff members parking near entrances, please know this kind of activity is unacceptable to us as we have... More

New York
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 18, 2013 via mobile

The room I had was spacious but the patterned wallpaper, bedding, upholstery & drapery was a bit overwhelming and made it feel smaller. A hotel for business meetings/conferences without wifi in the rooms, it's 2013?!?! It definitely needed a refresh!

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DesmondAlbanyGM, General Manager at The Desmond Albany, responded to this review
May 21, 2013

We would first like to thank you for staying with us, and we hope that you will be glad to hear we are working on a new room design that will address the areas you mentioned and more. The new design will bring a fresh and bright feel to the room and provide our guests with the experience they have... More

Home
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 11, 2013

My entire family (aunts, uncles, grandparents, kids!) stayed at the Desmond in April 2013 for a special conference/family event.. The front desk staff were extremely gracious, accommodating, and patient with us; especially working through our needs around handicapped access. The hotel is sparkling CLEAN, and while I had read that some folks found it "dated," we found it quite charming.... More

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Lake Placid
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 9, 2013

Given the title of the review, you have to look far to get all 3 assets in the same location. After outpatient surgery nearby, i spent the rest of the day and night at The Desmond. I slept great all afternoon, had a very nice light dinner in the tavern with my wife (potato leek soup, chicken and shrimp Caesar... More

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Lynn, Massachusetts
1 review
4 of 5 stars Reviewed May 6, 2013

I stayed here last Saturday night and overall found the staff to be very helpful and courteous. That being said, the property needs some freshening up for me to consider staying here again.The bathroom shower valve is puzzling at best. Took 10 mins to get the water right.The bed springs were very loud and all I was doing was getting... More

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Newburgh, NY
Top Contributor
61 reviews 61 reviews
13 hotel reviews
Reviews in 27 cities Reviews in 27 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 6, 2013

This is an older property that is kept really clean. Some of the dated woodwork is worn in the elevators and the carpet looks dated. CLEAN. The owners have spent time to update bathrooms and that's nice. Rooms are large and the dining is great. Very 1980 looking by todays standards, BUT look past it and enjoy the good food... More

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See 3 more reviews by Newburgh_NYJohn for Albany
New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2013

This hotel was great for a recent conference and would actually be very romantic for a weekend stay in Albany. Even when the weather was rainy or cold you feel as if you are outside when you are in the courtyards. It is set up as an old town and you are actually looking into the shops and buildings (these... More

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Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 27, 2013

Iwas in Albany for a 3 day conferance which was held at The Desmond. The old World charm and attention to customer service. It is quite obvious that the staff has customer service as the #1 point. From the cleaning staff to the wait staff in the restaurants they are friendly and more than efficient. The rooms surround 2 indoor... More

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Staten Island, New York
1 review
5 of 5 stars Reviewed April 24, 2013

The Desmond is a charming hotel with excellent staff, has a variety of restaurants to choose from with excellent service, a shuttle service available to many locations, I thoroughly enjoyed my stay at the Desmond and would return there.

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Additional Information about The Desmond Albany

Also Known As:
The Desmond Albany Hotel Albany
The Desmond Albany Hotel
Desmond Americana
The Desmond Hotel Albany
Desmond Hotel
Desmond Hotel Albany
Address: 660 Albany-Shaker Road, Albany, NY 12211
Region: United States > New York > Albany
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotels in Albany
#6 Business Hotels in Albany
#12 Family Hotels in Albany
Price Range: $$
Official Description (provided by the hotel):
The Desmond is Albany's premier hotel and conference center in the heart of Tech Valley. The landmark hotel is conveniently located within minutes of the Albany International Airport (ALB) at the crossroads of I-87, I-90 and downtown Albany. The Desmond offers elegance and charm with contemporary comfort in a business friendly environment. Voted 2012 "Best Local Hotel" five consecutive years by the Times Union Newspaper readers. Discerning and seasoned travelers appreciate the hotel's modern amenities and smoke-free environment. The hotel offers 323 elegantly appointed guest rooms and suites. Guests can choose from deluxe spacious accommodations; two queen beds or a California king bed option or executive, junior, duplex and presidential suites. Hotel amenities including: complimentary WiFi, complimentary parking and local/airport shuttle, on-site ATM, indoor pool with Jacuzzi, fitness center, 24-hour business center, room service, billiard room and gift shop. Our exquisite ballrooms and indoor atria are stunning venues for weddings, other social events and business meetings. The hotel offers over 24,000 square feet of attractive event space encompassing 22 function rooms and boardrooms. Guests of The Desmond enjoy an excellent choice of cuisine at three popular restaurants: Scrimshaw, a AAA Four Diamond-rated fine dining experience offering classical Continental cuisine, Simpson's Grille, casual dining for breakfast, lunch and dinner and The Tavern, an English pub complete with a sprawling copper bar, flat screen televisions and comfortable table seating for cocktails and lite fare. We invite you to be our guest. A one-of-a-kind hotel awaits you at The Desmond. ... more   less 
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The Desmond Albany
Enter dates & see best prices*
Enter dates 1 night 2 nights
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