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All 49 Albany hotels

The Desmond Albany

3.5 of 5 Hotel   |   660 Albany-Shaker Road, Albany, NY 12211
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The Desmond Albany
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Ranked #13 of 49 hotels in Albany
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Flightdoc2 Bosotn
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399 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
  • French first
  • Any
English first
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is the best place to stay in Albany. I travel back and forth to Albany from Seattle. It is like coming home when I get to stay at the Desmond, I love the atmosphere, and the friendly service. I remember how excited my parents were when I was a child and it first opened, and now these many years... More

Was this review helpful? Yes
West Seneca
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This lovely hotel has it all above others...EXCEPT...my room was exceptionally musty smelling. Thought I was sleeping with a wet dog all night, except that I couldn't sleep. Told the front desk in the morning and an agent did 'comp' me $25 toward my bill. Then I discovered that the hotel knew about this problem and has had others complain.... More

Was this review helpful? Yes 1
DesmondAlbanyGM, General Manager at The Desmond Albany, responded to this review

Dear Guest, Thank you for providing your feedback regarding your recent stay with us. We apologize that the guestroom you stayed in was not satisfactory. We appreciate hearing that you love the hotel, and are sorry that this issue affected your visit. Tyler Desmond General Manager More

boca raton,florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I went here for a private event and didn't get a chance to stay as long as I wanted to as I had to entertain family the next week. I would say hands down this is the only hotel I would stay at in albany and without seeing all the bed and breakfasts in albany I would also say this... More

Was this review helpful? Yes 2
Seattle, WA
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The center of the hotel is made to look like a large town square with fountains and trees but is roofed and comfortable. Sitting there and reading a book enjoying the fountain was worth the stay all by itself. The decor in the expensive restaurant is reminiscent of an exclusive club and a great place for a drink (we didn't... More

Was this review helpful? Yes 3
Niskayuna, New York
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There were delays in check-in, but overall, no known errors in reservations. Waiting in long lines is never a good way to start a stay. Resolving questions earlier could have resolved some unexpected issues. Overall, the hotel is still by far more interesting than many in the area and have facilities open after 11PM.

Was this review helpful? Yes 3
Washington DC, District of Columbia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Front desk staff have no concept of helpfullness and simply do not care about the guest experience. Such a lack of training casts a pall over the entire stay. One staff member helped the person behind me in line. When I asked her why she bumped me she admitted it happens all the time. When I asked why there are... More

Was this review helpful? Yes 4
New York
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a surprise, very nice décor, not your standard hotel look, and an excellent bar and restaurant. Very close to Albany Airport with a shuttle and arrivals/departures board at front desk. Would not go any where else again

Was this review helpful? Yes 3
Pittsfield, Massachusetts, United States
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Food is pricey. And one thing I do not understand is why do they put the Coffee and Coffee makers in the bathroom? That part is not good. I hesitate to ingest food and drink that is stored in a bathroom.

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I stayed here as part of a travel group for the Baseball Hall of Fame induction weekend. Room was comfortable and clean and I have no complaints there. The layout of the hotel left a lot to me desired. From the front desk, you cross through an indoor courtyard with a koi pond fountain. While it is lovely, it was... More

Was this review helpful? Yes 1
Fitchburg, Massachusetts
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

At first glance this is a quaint hotel with easy access to the Saratoga area. Rooms were average, a little pricier than comparable level chains in the area with fewer amenities. Room was a little musty with leaking bathroom ceiling. Unfortunately, not as clean as it could be (bathroom walls very dirty upon check-in, still dirty after housekeeping in on... More

Was this review helpful? Yes 3
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Additional Information about The Desmond Albany

Address: 660 Albany-Shaker Road, Albany, NY 12211
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Desmond Albany 3.5*
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Also Known As:
The Desmond Albany Hotel Albany
Desmond Americana
The Desmond Hotel Albany
Desmond Hotel Albany

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Hotel & grounds (24)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#9 Romantic Hotel in Albany #9 Business Hotel in Albany #10 Family Hotel in Albany
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Official Description (provided by the hotel)
The Desmond is Albany's premier hotel and conference center in the heart of Tech Valley. The landmark hotel is conveniently located within minutes of the Albany International Airport (ALB) at the crossroads of I-87, I-90 and downtown Albany. The Desmond offers elegance and charm with contemporary comfort in a business friendly environment. Voted 2014 "Best Local Hotel" seven consecutive years by the Times Union Newspaper readers. Discerning and seasoned travelers appreciate the hotel's modern amenities and smoke-free environment. The hotel offers 323 elegantly appointed guest rooms and suites. Guests can choose from deluxe spacious accommodations; two queen beds or a California king bed option or executive, junior, duplex and presidential suites. Hotel amenities including: complimentary WiFi, complimentary parking and local/airport shuttle, on-site ATM, indoor pool with Jacuzzi, fitness center, 24-hour business center, room service, billiard room and gift shop. Our exquisite ballrooms and indoor atria are stunning venues for weddings, other social events and business meetings. The hotel offers over 28,000 square feet of attractive event space encompassing 22 function rooms and boardrooms. Guests of The Desmond enjoy an excellent choice of cuisine at three popular restaurants: Scrimshaw, a AAA Four Diamond-rated fine dining experience offering classical Continental cuisine, Simpson's Grille, casual dining for breakfast, lunch and dinner and The Tavern, an English pub complete with a sprawling copper bar, flat screen televisions and comfortable table seating for cocktails and lite fare. We invite you to be our guest. A one-of-a-kind hotel awaits you at The Desmond. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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