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The Desmond Albany

#13 of 50 Hotels in Albany
GreenLeadersBronze level
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660 Albany-Shaker Road, Albany, NY 12211
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1 room 1 adult
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The Desmond Albany
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570 Reviews from our TripAdvisor Community

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Port Ewen, New York
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was staying at the Desmond for a conference and booked a 2 night stay. The room was clean and decorated nicely. The front desk clerk was both helpful and courteous. My room chamber person Jeanne was the most helpful person I've ever encountered. There was a problem with the headboard on one of the beds. I mentioned it to... More 

Helpful?
Thank wedphoto2003
Doylestown, Pennsylvania, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed here before on business. You never need to leave the premises. Great staff, clean rooms, fitness area, pool, bar, restaurant. The food was good, the pricing was acceptable. Great location for business conference.

Helpful?
Thank Rick H
Verona, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Enjoy myself every time that I stay at this hotel. Have been there four times now an each time gets better. There are three different restaurants to eat at, all are very good. The Tavern is great to meet friends and just chill out in comfortable seats and enjoy a lighter menu and a brew. The staff is very friendly... More 

Helpful?
Thank redswagon
Mount Morris, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Visited The Desmond for an overnight meeting. Starting from check-in to check-out the next day everything went very well. The staff was very cordial and made my stay very comfortable. I highly recommend the hotel to anyone staying in the Albany area.

Helpful?
Thank TimFinnigan
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Really cute hotel with super helpful and pleasant staff. Loved sitting by the fire in the lobby ! rooms are ok- a bit dated with some maintenance issues, however the friendliness of the staff and the "B&B feel" to this hotel make up for this.

Helpful?
Thank beachgirl999
Morrisonville, New York
1 review
2 of 5 stars Reviewed 3 weeks ago

I was staying here for business. The noise level is really loud you can hear every sound coming from the hallway as well as I can hear every toilet flushing in the rooms around me. There are no fridges in the room so there is no way to keep anything cold. There is also no ice buckets in the room... More 

Helpful?
Thank Kathie C
DesmondAlbanyGM, General Manager at The Desmond Albany, responded to this review

Dear Guest, Thank you for letting us know of your recent stay. Refrigerators are available upon request at our Front Desk, and we have made a note on your guest information to provide you with one at your next stay. We have passed your comment regarding the missing ice bucket and your check-in experience to the appropriate managers. Thank you... More 

Newark, New York
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I have a special diet to follow and asked for a room with a fridge. They accommodated me with no question and no hassle. The rooms were cute, though not my choice of décor, but it matched the theme of the hotel. VERY cute set-up with courtyards inside the hotel and the faces of some of the rooms looking like... More 

Helpful?
Thank Ashley M
Utica, NY
1 review
5 of 5 stars Reviewed 4 weeks ago

Very clean room and quiet. Check in was easy and receptionist was very pleasant. Shuttle was on time to the airport. Front desk was helpful with my search for a good restaurant.I look forward to staying here again.

Helpful?
Thank pscardinale
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I've stay three time for work. I had actually drafted this in December when I originally gave it 4 stars well not this time ...my first two times, I had a relatively good stay, staff was pleasant, rooms were clean hotel was overall well maintained. During my second stay to the surprise of all, a mouse decided to join our... More 

Helpful?
1 Thank Michele A
DesmondAlbanyGM, General Manager at The Desmond Albany, responded to this review

Ms. Allen, Thank you for writing in with your feedback, we are sorry to hear that you feel we have ignored the situation encountered during your last stay. Since your stays are paid for by your employer, we are unable to compensate you personally which is why breakfast was offered to you by our Front Desk. We will be reaching... More 

Saratoga, NY
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed the New Year's Eve party and our overnight stay. The room was very clean and the staff were very friendly. The party was great with great food, top shelf liquors and two bands - the Audio Stars and Refrigerators. Will definitely consider the Desmond for next New Year's eve!

Helpful?
Thank mybonnieNY
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