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All 50 Albany hotels

Springhill Suites Albany-Colonie

3.0 of 5 Hotel   |   8 California Ave, Albany, NY 12205
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Springhill Suites Albany-Colonie
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86%
Ranked #9 of 50 hotels in Albany
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
summer2012 New York City, New York
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182 people have reviewed this hotel

Traveler rating
    91
    62
    18
    7
    4
See reviews for
72
37
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35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
New York City, New York
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Sometimes it is difficult to find nice hotels in upstate New York but the Marriott Springhill Suites was just that. It was very clean, welcoming, nicely decorated and very reasonably priced. We were going to look at Rensselaer University and were happy to find the Marriott to spend the night. Very close to University of Albany and Rensselaer.

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Denver, CO
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Whenever I'm in the Albany area, I stay at this hotel - not only are the rates usually hard to beat, the space given by any SHS is phenomenal when staying with your family. We had 2 Queen beds and a sofa bed so the kids didn't have to share beds (they still fight over the sofa bed which is... More

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Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for taking the time to post such a wonderful review about your recent stay at our property. I am so happy to hear that our rooms provide enough room for your entire family to be comfortable and the children were able to enjoy our coloring pages. I look forward to sharing your review with my entire... More

Plattsburgh, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Fantastic location, fantastic staff, great rooms and great price! The Front Desk staff are great! I am welcomed with a big smile and called by name making my check-in very quick and friendly. Unfortunately I've left behind items on a couple of occasions and the staff always finds the item (flat iron, clothing, work materials) and returns them with a... More

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Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you so much for taking the time to let us know about your recent stay at our hotel. I am so happy that our staff makes you feel welcome each time you stay with us and is able to locate and return any items you've left behind! We look forward to your next stay with us. Thank... More

Oswego, New York
Top Contributor
54 reviews 54 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have been in several hotels in Albany in the past and this is by far my favorite. We were here twice in one week: once before flying out and the other a week later when we flew back in to Albany. Both visits were great. The hotel is clean, the staff very courteous and the food great. Both rooms... More

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Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you so much for taking the time to let us know about your recent stays at our property. I am pleased that our hotel provided just what you needed as a stop on your way out and back in to town. I hope that the next time your travels bring you to our area you'll have the... More

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 2, 2014

I booked this hotel because it was ranked number one here. Maybe it was ranked number one because of the service which was impeccable but a clean room is the most important thing to me. I will not be back.

Was this review helpful? Yes 1
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, I am so sorry that our room did not meet your cleanliness standards and assure you that is not the norm for our property. If you would like to contact me directly I would appreciate the opportunity to discuss the problems you experienced. I hope you would give us another try should your travels bring you back to... More

Punta Gorda, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed February 26, 2014

When you are traveling for business, family crisis, or vacation your top priority is a safe, clean, and equipped place to conduct your business if you need to. This is the place, is about 2 or 3 miles from the airport but it off Central Ave. across from Fuller Rd which gets you to Rt. 90 (Mass Pike), or take... More

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Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, I cannot thank you enough for taking the time to post such an awesome review about our property! Our associates work so hard to ensure every guest has a similar experience to yours and they don't always get the appreciation expressed to them by the guests. I am so excited to share your comments with my entire team!... More

Buffalo, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 5, 2014

I was greeted upon arrival by a warm and friendly staff , they even inquired to my floor preference , after filling me in on all the specifics the young man who checked me in extended his hand as a friendly hand shake welcome . My room was clean , and fresh , all rooms seem to be suites with... More

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Thank you so much for taking the time to let us know about your experience at our property. I look forward to sharing your comments with our entire team as they truly work hard to ensure every guest has an experience like you did. I am delighted you have decided to make us your home away from home when travelling... More

Puerto Rico
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 10, 2014

From December 29 to 30. Very clean hotel, clean room and quite. Have a fire place in the lobby and TV. Have a Laundromat with the basic. The mornig breakfast was OK. Only one night stay but is a good hotel for staying much longer. Near a big mall and the expressway.

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Thank you for taking the time to let us know about your recent stay with us. I am glad you found our property to be clean and convenient. I hope the next time you travel to our area you are able to stay with us a bit longer. Please let us know if we can be of any future assistance.... More

Buffalo, NY
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 9, 2014

Arrived late to be greeted by a very friendly front desk manager. That was the best part. Room was decent, except walls were paper thin so that we could hear cell phones and loud guests in the next room. Some crazy loud siren rang out about 3am, which might have been the fire station across the street. Breakfast was awful.... More

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Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience at the SpringHill Suites Albany. I am terribly sorry for the inconvenience you experienced with noise at our property. The load alarm you heard was the fire department across the street and I am sorry it disrupted you. I am unsure when you stayed but... More

New York, NY
Contributor
15 reviews 15 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 7, 2014

We stayed here overnight on our way out of town, and were not expecting much, but were pleasantly surprised! Though it was a busy night with a steady stream of guests arriving at the same time as us, the front desk staff were unfazed and kept things moving efficiently. The lobby and common areas were spotless, as was our room.... More

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Thank you for taking the time to post a review of your recent stay with us. I am so happy to hear we were "a pleasant surprise" for you! I look forward to sharing your comments with my front desk team as well as the rest of our staff who work so hard to ensure our guests have similar experiences... More

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Additional Information about Springhill Suites Albany-Colonie

Also Known As:
Springhill Suites Albany-Colonie Hotel
Springhill Suites Albany-Colonie Hotel Albany
Springhill Suites Albany
Address: 8 California Ave, Albany, NY 12205
Phone Number:
Location: United States > New York > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Albany
#11 Business Hotel in Albany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Springhill Suites Albany-Colonie 3*
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