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All 49 Albany hotels

Springhill Suites Albany-Colonie

3.0 of 5 Hotel   |   8 California Ave, Albany, NY 12205
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Springhill Suites Albany-Colonie
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86%
Ranked #9 of 49 hotels in Albany
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Diana G Oneonta
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  • Reviews (194)
  • Photos (28)
  • Amenities
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  • Room tips (37)
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194 people have reviewed this hotel

Traveler rating
    96
    67
    18
    8
    5
See reviews for
79
38
12
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Rochester, New York
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Well, if the hotels in Albany weren't sold out I would not stay here another day. There was a blood stain (small) on the white comforter. I called and asked for it to be replaced. Two guys came in wearing rubber gloves and literally threw the 'new' clean quilt on the bed (did not make it) and took the old... More

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Thank you for taking the time to post a review of your recent stay with us and sharing your experience with the SpringHill Suites Albany-Colonie. You indicated in your response that the cleanliness of your guest room was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction.... More

Oneonta
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband, daughter and I stayed at this hotel for one night to do some business in Albany. From check in to check out everything was great. The front desk was quick and personable upon check in. The hotel was spotless, rooms were large and clean. The pool, although small, was again clean and well maintained. The continental breakfast far... More

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you so much for taking the time to let us know about your recent stay at our property. I am delighted that you found our rooms to be clean, comfortable and a great value. I hope you will choose to stay with us again should your travels return you to the Albany area! Thank you, Carrie F.... More

Saint Cloud, Florida
Contributor
19 reviews 19 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I love this hotel. I will be back to Albany in a couple of weeks and this is where I'm staying. The rooms are comfortable and decorated nice in a contemporary style. The personnel are friendly and helpful. I'm a silver elite with marriott and this is the best marriott brand in Albany.

Was this review helpful? Yes 1
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the SpringHill Suites Albany-Colonie was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More

Wayland, Massachusetts
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a clean and relatively be hotel that is far enough away from the "down town" area but close enough to drive there a easily. We stayed there to just see the area on the 4th of July. I found the staff outgoing and friendly. We would definitely stay here again.

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Thank you for taking the time to review your recent stay with us. We are delighted that your stay with the SpringHill Suites Albany-Colonie was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More

Armonk, New York
1 review
4 of 5 stars Reviewed 4 weeks ago

The suite was not as spacious as I thought but for the price this was worth it. The overall cleanliness of the hotel and room was welcoming. The checking in was a delightful one. The person who checked me in-a gentleman was very professional and had a sense of humor which was great. He followed up with us once we... More

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Jennifer, Thank you for taking the time to let us know about your recent stay at our property. We appreciate your feedback. I'm delighted that our associates were able to provide a welcoming experience. I hope that you will choose to stay wtih us again the next time you are in the area. Thank you, Carrie F General Manager More

Rochester, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 13, 2014

I stayed at Springhill in November 2013 before Stockade-athon and my stay was fine great. The gentleman at the front desk when I checked in was helpful and very friendly. Although the room was generally clean, a floor length mirror that was on the wall during my stay fell off when my son touched it. It was not a huge... More

Was this review helpful? Yes 6
Allegany, New York
1 review
5 of 5 stars Reviewed June 2, 2014

Clean and great to stay here. Michael (I think), who checked us in at the front desk, was very pleasant, so helpful, and took his time with us despite the short line of people accumulating behind me. Courteous and professional even with the difficult person ahead of us in line. Spacious room so it didn't feel like parents and kids... More

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for taking the time to let us know about your recent stay at our property. I sincerely appreciate your feedback and look forward to sharing your comments with Michael, as well as the rest of our team. Please let me know if I can be of any assistance in the future. Thank you, Carrie Friello General... More

Allentown, Pennsylvania
Top Contributor
54 reviews 54 reviews
43 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed May 30, 2014

Lived up to its reputation. Comfortable and clean. Like the refrig. Complimentary water in room and awesome breakfast buffet. Next door to a nice cream parlor. Chinese food was delivered to our room. Pool was small but warm. Overall a great stay at this clean comfortable hotel.

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you so much for taking the time to post a review letting us know about your stay with us. I am pleased that our hotel provided just what you needed and that we lived up to your expectations. I hope that you will choose to stay with us again the next time you are in the area.... More

Rainbow Lake, New York, United States
Top Contributor
131 reviews 131 reviews
21 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed April 30, 2014

We normally stay at the Marriott on Wolf Road in Albany, but on this occasion, the hotel was filled. We went to the Springhill Suites instead and we were not sorry. The reception was friendly and the room was comfortable. We were not able to get a King bed so we found the Queen a little small for our tastes.... More

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for taking the time to post a review letting us know about your recent stay with us. I am glad you found our hotel when your first choice was booked. I hope we will be your first choice the next time you need a room in Albany! Please let us know if we can be of... More

Melbourne, Florida
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 22, 2014

The front desk staff were amazing...very friendly and super helpful. The room was spacious and very clean. The pull out sofa bed was very bad, though. There was a huge baseball team staying there as well and the staff kept up with everyone's requests and breakfast as well. The food was so-so. We are gluten free and there were very... More

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Thank you for taking the time to post a review of your recent stay with us. We are delighted that your stay with the SpringHill Suites Albany-Colonie was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we... More

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Additional Information about Springhill Suites Albany-Colonie

Address: 8 California Ave, Albany, NY 12205
Phone Number:
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Springhill Suites Albany-Colonie 3*
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Also Known As:
Springhill Suites Albany-Colonie Hotel Albany

28 photos of this hotel

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Room/suite (5)
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Hotel & grounds (3)
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Other (3)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#8 Family Hotel in Albany #10 Romantic Hotel in Albany #14 Business Hotel in Albany
Hotel Class
Number of rooms
119

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