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Springhill Suites Albany-Colonie

#12 of 49 Hotels in Albany
Certificate of Excellence
3.0 of 5
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8 California Ave, Albany, NY 12205
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Springhill Suites Albany-Colonie
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Ranked #12 of 49 Hotels in Albany
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Adam K Buffalo, New York
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236 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buffalo, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stopped in for a night on route to the TAP beer festival. The pool was closed for maintenance, but overall the place was clean and had a decent warm breakfast in the morning. Good location and easy to get to. We were nervous that a college lacrosse team was in the room next door but the walls were thick and... More 

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Newport News, Virginia
1 review
3 of 5 stars Reviewed 1 week ago NEW

I went to Albany, NY for spring break to visit with my nieces. I reserved this hotel because it had an indoor pool. It was over my budget, but this was one of the activities for the week since the weather was still cold. I checked in, at that time it was not stated that the pool was under maintenance.... More 

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Please accept my deepest apologies for the inconvenience you experienced with our pool being out of service. We did originally think it was going to be a quick fix however upon further investigation needed to take the pool out of service for longer than expected. I am sorry we were unable to transport you to the other property... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a nice place to stay! Plenty of room and amenities. It is clean and comfortable! Well priced rooms that are comfortable and clean! We enjoyed our stay while on business. Will consider this hotel again. Friendly front desk staff!

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for taking the time to post a review about your recent stay at our property. We are delighted that you enjoyed your stay with us. I look forward to sharing your comments with our team. Thank you, Carrie F. General Manager More 

Derry, New Hampshire
Contributor
11 reviews 11 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is our second time staying at this hotel. On a trip visiting family in the Albany area we find this hotel provides easy access to all points ,(10min~) to downtown, We are a family of 5 and the rooms here have enough space for us- 2 queen beds and a pull out sofa. The staff is great and they... More 

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for taking the time to post a review about your recent stay with us. We take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for... More 

Greenburgh, New York
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am a repeat guest at this location (have stayed many times since 2012) and I still love it: It's so clean, staff is so polite and friendly and the breakfast really is pretty good! The one downside: one of the front-desk workers, Michael Warner, is no longer a part of the staff. Don't get me wrong: Other employees are... More 

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for taking the time to post a review letting us know about your experiences at our property. We are delighted to be your "home away from home" while traveling to the Albany area. We miss Michael as well and will be sure to pass along your kind words. We look forward to seeing you again. Thank... More 

Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a standard Marriott for this category, but the people at the front desk are always helpful, the rooms are clean and the breakfast is very good. Pleased to see ham, cheeses and boiled eggs on the breakfast buffet, which is great for low-carbers.

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for taking the time to post a review letting us know about your recent stay with us. I am delighted that our breakfast buffet met your needs. We look forward to having you as our guest again, should your travels bring you back to the Albany area. Thank you, Carrie F. General Manager More 

Skaneateles, NY
Top Contributor
100 reviews 100 reviews
53 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed March 16, 2015

I was very happy with our stay at the Springhill Suites. Clean, modern, comfortable, quiet. Excellent room design. Love how the desk/office space separates the living area from the bed area. Also, the bathroom was divided into two rooms- one with toilet and small sink. The other room had a larger vanity sink and large walk-in shower, Genius! The bedding... More 

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you so much for taking the time to post a review letting us know about your recent stay with us. We are delighted that you enjoyed your stay with us and found our rooms comfortable and conveniently located. I hope you will choose to stay with us again the next time you are in the Albany area.... More 

Hauppauge, New York
1 review
5 of 5 stars Reviewed February 26, 2015

The hotel is brand new, opening in December 2015. The rooms are spacious, well-appointed, with outstanding amenities. The beds are very comfortable and the entire place is clean and nicely decorated. The hotel offers an excellent complimentary breakfast, and dinner three nights a week. The staff is very friendly and anxious to help their guests. Since I travel to Albany... More 

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Natick,Massachusetts
Top Contributor
180 reviews 180 reviews
61 hotel reviews
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed February 12, 2015

I had a very nice stay here while on business in the Albany area. The staff was extremely welcoming.The room I stayed in was large, clean, had a comfortable bed, and nice shower. It was also quiet, considering that it was close to the highway. The location is right off the highway, and it is very near a large mall... More 

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you so much for taking the time to let us know about your recent stay with us. I apologize that you had a hard time finding us. I'm glad that once you did find us you were pleased with our location and our amenities. I hope you will choose to stay with us again should your travels... More 

New York City, New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 8, 2015 via mobile

Hotel is set back from road but in central location next to lots of shopping & restaurants. Hotel is well maintained & room layout fabulous with lots of room & privacy.There was a microwave, mini fridge, paper plates, utensils & so well divided you could watch tv in sitting area & other person could sleep in bed or vice versa.... More 

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for taking the time to post a review about your recent stay with us. I am delighted that you found our rooms to be a nice size and comfortable. I look forward to sharing your comments with Michael, as well as our entire team. We strive for excellent customer service and I am pleased that this... More 

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