We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 49 Albany hotels

Springhill Suites Albany-Colonie

3.0 of 5 Hotel   |   8 California Ave, Albany, NY 12205
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
Free Parking
Save Saved
You added Springhill Suites Albany-Colonie to your Saves list
Springhill Suites Albany-Colonie
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
84%
Ranked #11 of 49 Hotels in Albany
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
nycfamilyt2013 NYC
Write a Review

205 reviews from our community

Traveler rating
    97
    72
    20
    10
    6
See reviews for
84
39
12
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
NYC
Top Contributor
143 reviews 143 reviews
36 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for one night after dropping off our son at college. If met all of our needs. Comfortable room, good AC, quiet, excellent wifi, convenient location, good service at front desk. Breakfast was fine (nothing special but it is free). Good place to stay if you are passing thru Albany.

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for posting a review about your recent stay with us. I am delighted that you found our property to be ideal for your needs. I hope you will choose to stay with us again for future trips to your son's school functions. As always, please let us know if there is anything we can do to... More

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were only there for one night and got in about 9pm. The pool was green, and smelled really bad. I asked the lady at the front desk and she said it was because of the base colour of the pool. It was so murky I couldn't see to the bottom and it's only 4 1/2 feet. She called the... More

Was this review helpful? Yes 1
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, I am so sorry to hear about your recent experience at our property. Please be assured we are taking immediate actions to address these concerns. We have addressed the housekeeping issues and have a pool company coming to take a look at the pool; although our tests are running correctly we're going to do a double check. We... More

Wetumpka, Alabama
Top Contributor
192 reviews 192 reviews
46 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was just a one night stay and our second night of a long vacation trip. The room was quiet and comfortable. The design was new with separate water closet from the shower and sink with sliding doors to the room. Staff was helpful and the morning breakfast was adequate with plenty of options.

Was this review helpful? Yes
Carrie243, Guest Relations Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for taking the time to post a review of our hotel. We are very delighted you had a pleasant stay whith us. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Our associates take pride in providing a quality experience to all our guests,... More

Phoenix, Arizona
Top Contributor
128 reviews 128 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Staff is great, the location is great but..... It is time for a re-model. The furniture in the rooms is starting to look old. The TV service is inconsistent from room to room. The TV's are inconsistent from room to room. Also, they need to fix the showers. The last 7 or 8 rooms I have had I end up... More

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for taking the time to post a review about your recent stay with us. We sincerely appreciate your feedback. We will be going through a renovation towards the end of the year and are very excited for the upgrades in store! Unfortunately, as we are not a long term stay hotel our rooms are not set... More

Midlothian, VA, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

As a longtime Marriott rewards member, I reserved my room here a couple of days beforehand. After a 9-hour drive, I arrived with a late check-in. The front desk staff was as friendly as staff I've encountered at true "luxury" hotels, and was especially helpful. The room was quiet, very clean, inviting, and convenient to the parking areas. I didn't... More

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for taking the time to post a review of your recent stay with us. I am delighted that you enjoyed our property and our staff. I look forward to sharing your comments with our team as we all work so hard to ensure every guest is comfortable and enjoys their stay with us. We look forward... More

Cuyahoga Falls, Ohio
Top Contributor
53 reviews 53 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for two nights in August 2014 for a business trip in the area. The hotel rooms are fresh and clean. It is one of the newer-styled Springhills with a separate powder room and shower room. This makes for a nice, airy room layout. The mattress was also foam, which gets high marks in my book. Based on the... More

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for taking the time to let us know about your recent stay at our property. I apologize that you were less than excited about our breakfast. We rotate our protein daily and always serve a non pork option in an effort to please all of our guests. If you decide to stay with us again we... More

New Haven, Connecticut
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 15, 2014

Our third time at Springhill Suites with great service, terrific efficient staff and good breakfast. Rooms were good and clean as usual. We really like staying here and are disappointed that there are no rooms available for our next upcoming weekend in Albany.

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for posting a review of your recent stay with us. I'm delighted that you find our hotel perfect for your needs when travelling to the Albany area. Keep trying for that next date you're looking to come in, something may open up! We look forward to having you stay with us again. Thank you, Carrie F.... More

Forest Park, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 10, 2014

Marriott Platinum member review: I have traveled to Albany consistently all year and have had the opportunity to try many of the Marriott properties in the Albany area. The staff here was fantastic and I can't say enough about the politeness and enthusiasm that they have when talking to their guests. The staff would be a reason to stay just... More

Was this review helpful? Yes 2
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Dear Guest, I am terribly sorry to hear of these problems you experienced in your room during your recent stay with us. I assure you this is not the norm at our property and I am taking the necessary actions to ensure another guest does not have the same experience as you did. If you would like to discuss your... More

Highand Mills
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

Hotel and rooms were clean, service attentive, and a great value for the price and area. Hotel is not far from SUNY Albany, Several Shoping Centers (Crossgates Mall, Colonie Mall, and Stuyvesant Plaza). It is a short car ride the the State Capital, the Egg, and State office buildings.

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Thank you for letting us know about your stay with us. I am glad your stay was enjoyable and that you found our location to be ideal. We look forward to having you stay with us again. Thank you, Carrie F. General Manager More

Syracuse, New York
Contributor
16 reviews 16 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 4, 2014

Hotel is very clean, when i was checking in I was given a room upgrage without even asking for one. The room was nice and clean and the bed was so comfortable. The breakfast was better than average with the eating area being kinda small I would stay again

Was this review helpful? Yes
Carrie243, General Manager at Springhill Suites Albany-Colonie, responded to this review

Thank you for taking the time to let us know about your recent stay with us. I am delighted that you enjoyed your upgraded room and our breakfast buffet. I hope you will choose to stay with us again should your travels bring you back to the Albany area. Thank you, Carrie F. General Manager More

Owners: What's your side of the story?
If you own or manage Springhill Suites Albany-Colonie, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Springhill Suites Albany-Colonie? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Springhill Suites Albany-Colonie

Address: 8 California Ave, Albany, NY 12205
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Springhill Suites Albany-Colonie 3*
Reservation Options:
TripAdvisor is proud to partner with Marriott, Priceline, Travelocity, Booking.com, Expedia, Tingo, Orbitz, Hotels.com, Odigeo and Venere so you can book your Springhill Suites Albany-Colonie reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Albany-Colonie Hotel Albany

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Room/suite (10)
Viewed
Bathroom (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Albany with
any amenities