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BEST WESTERN Albany Airport Inn

3.0 of 5 200 Wolf Road, Albany, NY 12206
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BEST WESTERN Albany Airport Inn
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BEST WESTERN Albany Airport Inn
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430 reviews from our community

Traveler rating
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    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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buffalo, ny
Top Contributor
61 reviews 61 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

First the good news - the hotel is easy to get to, close the airport, and Reel Seafood restaurant is a across the street. Also free WiFi. Now the not so good news - the unit ventilator did not work properly (too hot), bed was not comfortable and the pillows are tiny. Hotel is in need of updating. Probably would... More 

Was this review helpful? Yes
San Luis Obispo County, California
1 review
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for 6 days over thanksgiving. Overall, pleasant, clean, friendly staff. Room furnishings and beds are good...a step above most and just shy of a higher end hotel. Great breakfast buffet, with real food and an extensive dining area. Good value for the price. My room faced the swimming pool, which at first I thought might be an issue.... More 

Was this review helpful? Yes
Emilyinalbany, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Valued Guest: Thank you so much for your kind review. I’m very happy to read you thought our property was a great value. There aren’t a lot of hotels in our area that offer free Wi-Fi, free shuttle service and a free full hot breakfast buffet each morning. I’m happy you had such a pleasant experience at our property... More 

Albany, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

This hotel can use a sprucing in more ways than one. They have cars still buried in parking lot from last snow storm. The hotel rooms need a major sprucing and repairs made to them. Also need to make sure that they put clean bedding on beds.

Review collected in partnership with Best Western

Was this review helpful? Yes
Emilyinalbany, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Valued Guest: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More 

Conway, South Carolina
1 review
4 of 5 stars Reviewed 1 week ago

Excellent service, friendly helpful staff, comfortable rooms. Had 2 different rooms 2 different days (arrival and departure), both great. Convenience to Airport, definitely a plus, hotel shuttle another convenience. Nice bar ,friendly bartender, comp breakfast with lots of choices. Indoor pool, very nice. Convenient location to everything. Only negative was no elevator, but there was only 2 floors, so not... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Emilyinalbany, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Valued Guest: Thank you so much for taking the time with providing all this feedback from your recent stay at our hotel. Customer service is our number one focus and I’m thrilled to read that we were able to exceed your expectations while you were here. Offering a clean and comfortable place to stay is our next biggest priority... More 

United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Friendly, helpful staff. Good, comfortable room with small refrigerator and microwave . In room wireless internet was convenient & easy to use. Hotel & room were clean. Free breakfast was primarily buffet.

Review collected in partnership with Best Western

Was this review helpful? Yes
Emilyinalbany, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Valued Guest: Thank you so much for taking the time to write this review about your recent stay at our property. I’m happy to read you were able to enjoy all the free amenities we offer at the hotel. Thank you for pointing out that my staff was accommodating and helpful with your travel needs. Please keep us in... More 

Brooklyn, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Reading other reviews, I asked and got a room facing the outside and not facing the indoor swimming pool. I still smelled chlorine. It was very noticeable when entering the room. Then in the wee hours of the morning, before an important meeting, I awoke to the sound of water splashing onto the floor. The bathroom sink was overflowing (the... More 

Was this review helpful? Yes
Emilyinalbany, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Valued Guest: Thank you so much for taking the time to write this review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Norton, Massachusetts
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were welcomed by the smell and taste of warm Chocolate Chip Cookies as we checked in. Our room was large, and clean and had comfortable beds. It is only 7 or 8 minutes from the airport which makes it very convenient. It is also convenient to many restaurants and shopping along Wolf Road in Albany. There is an indoor... More 

Was this review helpful? Yes
Emilyinalbany, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Valued Guest: Thank you so much for the great review. I’m so happy to read you had such a positive experience at our hotel. I’m glad you were able to utilize all of the free services we offer including our hot breakfast buffet. Thank you for pointing out the convenience of our property here on Wolf Road with all... More 

Plainview, NY
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel in November for one night. The hotel staff were very courteous and provided us with a room that was very large, clean and fully equipped with refrigerator, desk, large chair, etc. We didn't need all of that but it was nice that it was there. The room had an ample amount of electric receptacles for... More 

Was this review helpful? Yes
Emilyinalbany, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Valued Guest: Thank you so much for writing this kind review. All of our guest rooms feature a refrigerator and microwave and we do get a lot of positive feedback for those two amenities alone. Many of our guests are corporate travelers and they really enjoy being able to bring in their own food instead of having to order... More 

Hyde Park, New York
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel was average; staff were excellent. Parked car there for 8 nights/$20. Provided shuttle to airport and upon return. Drivers were both great, as well as hotel staff. Was traveling alone, but felt very safe.

Review collected in partnership with Best Western

Was this review helpful? Yes
Emilyinalbany, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Valued Guest: Thank you so much for providing us with your feedback from your stay at our hotel. I’m happy to read you able to utilize our park stay and fly service. Since we are located only 2 miles from the Albany International Airport we offer a very convenient location for people traveling in and out of the Capital... More 

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed November 15, 2014

I stayed in this hotel last April for one night. It felt very overpriced for what it was. The interior felt drab and just...scuzzy, if that's a word. It is laid out in a big square and we had to walk to the opposite end from the front desk to get to our room, which took a while. Our room... More 

Was this review helpful? Yes
Emilyinalbany, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Valued Guest: Thank you so much for taking the time to write this review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

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Additional Information about BEST WESTERN Albany Airport Inn

Address: 200 Wolf Road, Albany, NY 12206
Phone Number:
Location: United States > New York > Albany
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Albany Airport Inn 3*
Number of rooms: 153
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Also Known As:
Best Western Albany Airport Hotel Albany
Albany Best Western
Hotel Style:
#2 Best Value Hotel in Albany
#15 Business Hotel in Albany

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