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BEST WESTERN Albany Airport Inn

3.0 of 5 200 Wolf Road, Albany, NY 12206
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BEST WESTERN Albany Airport Inn
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BEST WESTERN Albany Airport Inn
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458 reviews from our community

Traveler rating
    143
    134
    82
    60
    39
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132
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cincinnati, Afghanistan
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars NEW

I always say the same thing about the Wolf Road BW: it's a welcoming, comfortable, safe and clean place to stay with friendly and very helpful management and staff - and GREAT value and location!!!! Delighted with the lobby (and other) renovations that are being done. Should look great. I have always felt that the lobby area didn't adequately represent... More 

Review collected in partnership with Best Western

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Palestine, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Highly recommend this Best Western! Great staff, nice motel and wonderful service! Very nice rooms, great indoor swimming pool and really great full breakfast. This hotel is perfect for a weekend family getaway or business and is close to the airport and Albany area attractions. You won't be disappointed staying here!

Review collected in partnership with Best Western

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Emilyinalbany, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Valued Guest: Thank you so much for this wonderful review. We are all very happy to have been given the opportunity to provide you with such a great stay. Our team works very hard to earn your business and it means so much to all of us when we get it right! Best regards, Emily Bauhs More 

Orlando, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

It was a very nice and relaxing night at Best Western...facility under renivaton so I really can't make a fair assesment...but the staff was wonderful and helpful! Location was right where I needed it to be. Breakfast was held poolside since there was contruction going on at the resturant. It should look super when they complete the renivation.

Review collected in partnership with Best Western

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Emilyinalbany, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Valued Guest: Thank you so much for the great review. We have another few weeks of renovation before our brand new lobby will be completed. We are so excited to see the new and exciting changes happening and we would love to share them with you the next time you’re in the area. Please let me know if you... More 

Pittsfield, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Hotel is old and dirty. However, the staff were great. We were there with a group of family's for a basketball tournment in Albany. The hotel is under construction, whcih they failed to mention when we booked the rooms. The pool is surounded by guest rooms so they close at 9:00 pm and there is no available space in the... More 

Review collected in partnership with Best Western

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Emilyinalbany, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Valued Guest: Thank you for your review. I spoke to my Director of Sales and she did call the person in charge of securing the rooms for your group to inform them that our lobby renovations had begun. I’m very sorry you did not enjoy your stay. I will make sure to speak with the head of food and... More 

1 review
5 of 5 stars Reviewed 1 week ago

We stayed at Hotel w/ Stay-Park and Fly. Right after we flew out next morning Albany got hit w/ 20" snow. I called back to Emily-Hotel Manager prior to our flying back to Albany in regards to digging car out of snow and she said to let front desk to know when we wanted to get car and there employees... More 

Review collected in partnership with Best Western

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Emilyinalbany, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Valued Guest: Thank you so much for your kind review. I can only imagine how nerve racking it must be to know that once you return from a vacation you are going to have to worry about digging astronomical amounts of snow from your vehicle before you can even manage completing the last leg of your journey home. Our... More 

New York
Contributor
13 reviews 13 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

I will reiterate the sentiments in the past couple of reviews. First, it's nice that they are upgrading the lobby. Based on the rest of the hotel, I'm sure it needed it. It's unfortunate that we happened to be there during that time, but what can you do? No big deal though, how much time do you spend in the... More 

Was this review helpful? Yes
Emilyinalbany, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Valued Guest: Thank you for taking the time in providing me your feedback from your recent stay at our property. I'm very sorry you did not enjoy your stay at our hotel. With our ongoing lobby renovations we are trying our best to provide the same level of hotel accommodations and services to all of our guests. On behalf... More 

Wurtsboro
2 reviews
1 of 5 stars Reviewed 1 week ago

Under construction so no lobby and bar/restaurant closes at 10pm on weekends. We stayed with a U19 girls hockey team and they had no where to hang out. Have to eat breakfast in pool area-which was very cold(February). Old hotel and manager was not friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
Emilyinalbany, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Valued Guest: Thank you for the review. I’m very sorry for the inconveniences you had with our lobby renovations while you were here. We tried picking the slowest time of the year to complete the work we have to get done. We are an older property and that’s exactly why we are starting to renovate one piece of the... More 

1 review
2 of 5 stars Reviewed 1 week ago

This place is being renovated and really is not ready for prime time. Don't look forward to breakfast because the ceiling in the pool area ( the temporary dinning room) drips a lot of condensation on you and your food. Also don't wasted time with toaster. Heat in rooms from all in our party mostly didn't work well although my... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Emilyinalbany, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Valued Guest: Thank you for the review. I’m very sorry that you were unable to enjoy your stay here over the weekend. I will be taking all your feedback and trying to make as many changes as possible to make improvements in our temporary breakfast area. I’m very sorry to hear a number of the members of your group... More 

United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I return to this hotel everytime I fly out of Albany Airport. It is well maintained and the staff is friendly and ready to help in any way they can. It is very clean and though old it has all the necessary amenities one would need while traveling. The free breakfast, parking and shuttle service to airport make it an... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Emilyinalbany, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Anne: Thank you so much for taking the time to write this wonderful review. I will make sure to share this with my staff and commend them all for a job well done. We will all look forward to seeing you back the next time you’re heading out of town. Thank you for making us your home away from... More 

Webster, New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The service was excellent. The front desk staff was fantastic, the breakfast was great. I will return when they finish the remodel. The rooms were extremely clean. It was an overall excellent experience.

Was this review helpful? Yes
Emilyinalbany, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Valued Guest: Thank you so much for the excellent review. I’m thrilled to read you found my staff to be very customer service focused. At the end of the day we are nothing without our happy and loyal guests. I would like to thank you so very much for providing your feedback it’s so greatly appreciated. Our new lobby... More 

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Additional Information about BEST WESTERN Albany Airport Inn

Address: 200 Wolf Road, Albany, NY 12206
Phone Number:
Location: United States > New York > Albany
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Albany Airport Inn 3*
Number of rooms: 153
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Also Known As:
Best Western Albany Airport Hotel Albany
Albany Best Western
Hotel Style:
#2 Best Value Hotel in Albany
#15 Business Hotel in Albany

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