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BEST WESTERN Albany Airport Inn

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200 Wolf Road, Albany, NY 12206
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BEST WESTERN Albany Airport Inn
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BEST WESTERN Albany Airport Inn
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479 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Milwaukee, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

Absolutly fantastic shuttle service. Runs to the airport often and will take you any where you need in the area. Great location right next to the mall. Lots of great near by restaurants. Very friendly in house bar staff.

Review collected in partnership with Best Western

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Canandaigua
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Generally very pleased with staying with this hotel chain. Our Clifton Park location was booked full so we stayed at the Albany airport site. Everything was fine except the bed. I didn't sleep well at all and was disappointed that this hotel didn't have a chiropractor on call 24hr/day if this was their standard for beds. However, I will stay... More 

Review collected in partnership with Best Western

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Orange, California
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was clean and suited our needs well. We arrived after midnight after a full day of travel, so a luxurious room was not necessary. The bed was comfortable, there was little to no noise issue in hallways or adjoining rooms. The hotel is older and no-frills, but a recent re-model to parts of the room (decor) makes you... More 

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Top Contributor
81 reviews 81 reviews
33 hotel reviews
68 helpful votes 68 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Ended up here for a night when my flight was cancelled. After phoning around Best Western had the best rate and could send out a shuttle to get us right away. We were warned on the phone that there were renovations going on, but as we just needed a room for the night we didn't care. Staff were friendly and... More 

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Somerset
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I was surprised that even though this is so close to the highway, it was quiet at night. There was a larger refrigerator and a microwave in the room for convenience. The bed was very comfortable and everything was clean. The bathroom vanity mirror was low for tall people but other than that, there was everything a person could need... More 

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NY
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This place is a dump! Lobby has been updated, but the rest of the place is old and run down. The room was just okay, the hallways and stairways were scary. The restaurant / bar was under renovation the whole time we were there which was a huge inconvenience. The comp. breakfast was served in the pool area. The buffet... More 

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Bradford, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We always stay at this hotel when in the Albany area. Convenient to highway and mall. Close to my favorite store Boscovs. Check-in is easy, staff is extremely friendly and always say hello when you meet in the hallway. The room is clean, quiet and has all the amenities you need. I usually have trouble falling asleep in a hotel... More 

Review collected in partnership with Best Western

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Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 4 weeks ago

One night at this hotel, rooms a little dated but all right. Covered pool area is unique and breakfast by the pool is a great feature. A pity that the stay was marred by almost non-existent Internet service. I needed to send a large file urgently and was totally unable to do so because the local service seemed to block... More 

Review collected in partnership with Best Western

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Great Neck, United States
1 review
4 of 5 stars Reviewed April 13, 2015

Clean , friendly, Good location - near the airport and malls . The hotel was good and the only problem is that this survey is demanding I write more about the hotel (200 characters) and to be honest there really isn't more to report than what I wrote

Review collected in partnership with Best Western

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Emilyinalbany, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Valued Guest: Thank you so much for taking the time to write this review. I'm glad to read you found our hotel to be a terrific value. We would love to see you back the next time your in the Albany area. Best regards, Emily More 

Albany New York, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 13, 2015

The mattresses were in bad condition. The bathroom had bugs and reported them and nothing was done. The shower had mildew on the tiles. The curtains we all water stained. and the noise from the Airport went all night along with the traffic.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Emilyinalbany, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Valued Guest: Thank you so much for taking the time to write this review. On behalf of our entire team here at Best Western I'm very sorry you had such a poor experience with us. The moment you contacted our front desk the agent should have immediately offered you an alternative guest room. Our maintenance staff is not allowed... More 

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