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BEST WESTERN Sovereign Hotel - Albany

2.5 of 5 1228 Western Ave, Albany, NY 12203
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BEST WESTERN Sovereign Hotel - Albany
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BEST WESTERN Sovereign Hotel - Albany
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502 reviews from our community

Traveler rating
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    101
    52
    46
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158
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127
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Sovereign Hotel - Albany
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Cheyenne, Wyoming
2 reviews
5 of 5 stars Reviewed October 17, 2014

I have never encountered a more welcoming and helpful staff at a hotel. Personal service is very important to me, and this staff goes above and beyond in this area. Their breakfast is great, front desk staff great us by name, folks in Sales are exceptionally helpful and organized, and the shuttle drivers are amazing. We are very pleased with... More

Review collected in partnership with Best Western

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BUFFALO
2 reviews
4 of 5 stars Reviewed October 16, 2014

this was a good hotel with great value close to downtown. has free breakfast and internet. Also, the staff was helpful and honest when I left some cash behind; when I went back to look for it, their head of cleaning staff found and returned my cash. I was so relieved.

Review collected in partnership with Best Western

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Centereach, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2014

Very comfortable, clean and relaxing. Really pleased with our stay . Best shower I have EVER had....delicious cookie. We really did enjoy our stay and one day we will return. Perhaps next time we will try the breakfast. Definitely recommend staying at Best Western Sovereign Hotel when in Albany area.

Review collected in partnership with Best Western

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Norwalk, Connecticut
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 15, 2014

A somewhat generous three dots. Stayed one night, on October 14. Just okay. Room was a little small and had a somewhat dank odor, but appeared clean on the surface. Just that creepy, skin crawling feeling from a well-used dated room. Because of that, I was happy to leave. Remote was inoperable so I had to use the buttons on... More

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Marietta, Georgia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 15, 2014

We were sent to this Best Western after the one where we had reservations (near the airport) did not have the accommodations we were told they had. We require a handicap room with a roll-in shower and although this one had that type of accommodation it was very tight. There was very little space for luggage and I had to... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 15, 2014

Reaching our room, turning around the corner for the last stretch of corridor, we entered one with a disgustingly dirty carpet and a bad smell in the air. The bad smell was also in the room when we entered but after leaving the window open for a few hours it went away. The room had all the basics but not... More

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1 review
4 of 5 stars Reviewed October 15, 2014

The staff are very friendly, room was clean included a frig & coffee pot. Shower Hot water was excellent, bed comfortable. Hot breakfast with variety of items was good. I would stay again but move smoking area outside back door away from the building way too noisy, people don't realize how load they are.

Review collected in partnership with Best Western

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Albany, United States
1 review
3 of 5 stars Reviewed October 14, 2014

Hallway carpeting is very stained, Room was dusty and in need of better vacuuming, noisy vent system (that could not be turned off) made sleep difficult. Found tub stain that could be removed by rubbing with finger. Bedding was clean, was given extra blanket when requested via note on bed for second night. Provided breakfast was good, but juice machine... More

Review collected in partnership with Best Western

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Long Island
1 review
5 of 5 stars Reviewed October 11, 2014

A very good place -- terrific location, great service and hospitality, and fine amenities, plus very good breakfast, with quite reasonable rates. We have found Best Western in general has been consistently high and this stay only reinforces that belief.

Review collected in partnership with Best Western

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Duxbury, United States
1 review
2 of 5 stars Reviewed October 9, 2014

See earlier comments - poor service in bar/lounge on 10/7 - bar tender totally ignored us and went about doing 'busy' work. Wi-Fi may as well be non-existent and it varies by room. Bathrooms need updating, plumbing leaks and fittings are loose - room 217.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Sovereign Hotel - Albany

Address: 1228 Western Ave, Albany, NY 12203
Phone Number:
Location: United States > New York > Albany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Sovereign Hotel - Albany 2.5*
Number of rooms: 195
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Also Known As:
Albany Best Western
Best Western Albany

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