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BEST WESTERN Sovereign Hotel - Albany

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1228 Western Ave, Albany, NY 12203
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BEST WESTERN Sovereign Hotel - Albany
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605 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rochester, New York
Level Contributor
1,888 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 625 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed in this hotel last week as I was passing through the Albany area, and I found it to be a SUPERB buy for the price. I got my room for around $70.00, and it was nicer than many places costing over $100. The room was small but clean and fully functional. The only problem I had was turning... More 

Was this review helpful? Yes 1
Rochester, United States
2 of 5 stars Reviewed 3 days ago NEW

Location to SUNY Albany excellent - but not worth it. Fitness room was not usable as both dirty and machines were missing keys. Room was not clean and air conditioner had odor. We will not stay here again on return visits to Albany.

Review collected in partnership with Best Western

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Cambridge, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The room was very quiet and clean, even though the hotel was full. The receptionist when we arrived at 1:30 a.m. was very cheerful and helpful. We thoroughly enjoyed making and eating our own Belgian waffles at breakfast: we also thought the scrambled eggs and sausage served buffet-style were quite good. Just a one-night stop for us en route to... More 

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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is older, but never the less it is well maintain and up to date. Very comfortable beds and Staff are very pleasant and helpful. Hot breakfast was wonderful. Will definitely come back to stay again.

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Thetford Mines, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

The title sais it all. The pool didn't smell to strong, beds are comfortable, breakfeast is delicious and the staff was very acomodating. Only 1 room out of the 23 I booked smelled bad but the reception staff had no problem in changing it for a nicer room.

Review collected in partnership with Best Western

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Raleigh, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The room given to us wasn't cleaned properly before we checked-in. We found alf drunk bottles of water and used towels. After we told the front desk about it, they sent us some new towels and somebody appeared with a bottle of cleaning liquid. Then I got into bed and discovered that the sheets had pink/red liquid spills/stains under the... More 

Review collected in partnership with Best Western

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Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review

Dear Travel_Pisachi. We are very sorry that we did not meet your expectation during your last visit at our hotel. You were indeed checked in a room that hadn't cleaned due to a clerical error. The room was entered as a vacant clean room by mistake. There is no excuse for this and that is why we were more than... More 

1 review
4 of 5 stars Reviewed 1 week ago

The hotel was a good solid stay. The eggs offered for breakfast were somewhat runny. The only other complaint I would have, and it has nothing to do with the hotel, is there was some major road work being done immediately in front of the hotel.

Review collected in partnership with Best Western

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Peekskill, United States
1 review
4 of 5 stars Reviewed 1 week ago

I come to SUNY Albany three times a year to officiate lacrosse tournaments. This was my first time staying here. You got a lot of value for $88 a night when one of their competitors down the street was double the price. Friendly staff, beautiful pool, excellent breakfast to name just a few things. Renovations to the hotel also look... More 

Review collected in partnership with Best Western

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Columbus, Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We've stayed at many Best Westerns and this one never quite met that same standard. In fact I think they should remove the name BEST from the sign and just call it Western. Was not impressed with the quality and selection of the breakfast area. The breakfast area didn't really seem clean and appealing. Workout room had many broken parts.... More 

Review collected in partnership with Best Western

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Hope, Indiana
Level Contributor
88 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel has upgrades/renovations in progress, so things will most likely improve. The new lobby looks like it will be quite nice-when open. The new Mexican restaurant looks promising as well and the breakfast room was quite attractive, but the rooms need help too. This was the only place we stayed on a 2 week trip where we had to... More 

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