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BEST WESTERN Sovereign Hotel - Albany

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1228 Western Ave, Albany, NY 12203
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BEST WESTERN Sovereign Hotel - Albany
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BEST WESTERN Sovereign Hotel - Albany
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546 reviews from our community

Traveler rating
    170
    158
    114
    57
    47
See reviews for
174
114
49
140
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Hanover, NH
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Nice big old hotel. I see much potential. My trouble was I wasn't informed of the renovation. Th Wifi worked, the room was clean. So as long as you stay in the room, everything will appear fine. The rest is under construction. Oh, and you can hear other guests.

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Westlake, Ohio
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We were looking for an inexpensive hotel for one night when traveling to NH.I had read the reviews for this hotel and it sounded okay, and the price was right. It was located on a very busy street, almost in a residential area. There was some remodeling going on in the very small lobby. There is only one VERY small... More 

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Plattsburgh, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

When we checked into the hotel, we found out that our reservations had been made for the wrong dates. The Front Desk clerks were helpful by finding a room for us and discounting the room. It was an upsetting situation for us but they did their best to make the best out of a bad situation. Also the breakfast was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Our room 512 had mold and death fly's around the window . We barely could not see outside since the glass was dirty and smoky.. The ceiling had previous water infiltration and needed repairs. Not up to Best Western standard..

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Brooklyn, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was spacious and clean. It was pretty quiet & the staff was friendly. The breakfast was pretty good compared to other hotels, which doesn't say much. No complaints; would book again when in Albany.

Was this review helpful? Yes 2
Boston, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is now like an high end hotel with a mid range price. Not sure why but the furniture is really nice, dark wood and the bed was very comfortable. Clearly a lot of upgrade dollars have been put into this hotel as I have been there over the past 10 years and it is now much, much nicer. Go... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Burke, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is an average hotel that has lots of nice amenities like microwaves, refrigerators, a business center, fitness room, free breakfast buffet, free self-parking, etc. It is also located next to a mall, a shopping center, a Dunkin' Donuts, a Starbucks, and the highway. The staff is very nice. I stayed here for business in the past and gave it... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
New York, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would recommend this hotel. Good location. Breakfast is decent. Stayed here 2x. You really can't beat the value for the money. For a budget hotel, the Best Western is a good bet. Centrally located, not too far from downtown Albany and the Northway. Close to highway access.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Hartford, Connecticut
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The staff was not friendly, the rooms are small and very old. Ceiling issues with bathroom, water damage and mold. Overall, I don't think this best western is average or good so had to go with poor and not at all a great value for the price. Construction in the lobby was not mentioned (not a big deal) but construction... More 

Was this review helpful? Yes 1
Southington, Connecticut
Top Contributor
151 reviews 151 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is conveniently located in Albany across from the SUNY campus but close to downtown as well. The staff was very friendly and efficient but the carpet in the hallway could use a good cleaning or replacement. The room was large enough with microwave and refrigerator and can only mention the bath tub was dated, not sparkly shiny. For the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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