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BEST WESTERN Sovereign Hotel - Albany

2.5 of 5 1228 Western Ave, Albany, NY 12203
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BEST WESTERN Sovereign Hotel - Albany
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BEST WESTERN Sovereign Hotel - Albany
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526 reviews from our community

Traveler rating
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    109
    52
    47
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163
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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1 review
4 of 5 stars Reviewed 3 days ago NEW

clean big rooms, nice staff, close to downtown. I enjoyed my staying there. not expensive. jkjklkhljjlkjklh hiohlkjl hijklj jhjhln jhlhkl hkjn okpk khufy khih jkhhkldn jhklnfk jklsnkd kjkh knkn klhlfdn jhklndf kbdklbf klnfdklb jgsndl knlkn kln knlns knkdnf

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 1 week ago NEW

We had to come to the Albany VA Medical Center for several doctor appointments and chose to stay at this hotel. We am very pleased that we did. We arrived early and our room was not ready yet and the general manager Gil S. had the room ready in less and 15 minutes and allowed us to check in early.... More 

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Texas
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for two weeknights recently. The room was clean and comfortable and the staff was friendly. We had an issue with people being loud in the hallway late at night but someone from the front desk took care of it. The breakfast was nothing special but that wouldn't keep us from staying here again.

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2 reviews
4 of 5 stars Reviewed 1 week ago

Staff was friendly and extremely helpful. The room was very nice and comfortable suiting out needs just fine. The bed was a little on the firm side and the pillows left something to be desired, but we had our own pillows so it all worked out. We ate at the bar, which by the way, may have a mexican name... More 

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Frederick, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

The front desk staff of the hotel was EXTREMELY helpful and friendly. The hotel itself though is presently under renovation and there were things (aesthetic wise) that could have been improved. We will return and are hoping for big improvements post renovation.

Review collected in partnership with Best Western

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Albany, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Very friendly staff, location is close to local attractions and opposite Albany University. The room was very clean and mostly comfortable; although the bed was a bit too hard. Very good pool and fitness area close to restaurants, breakfast was ok.

Review collected in partnership with Best Western

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1 review
3 of 5 stars Reviewed 2 weeks ago

Looking for the modern glitz and glamour that many hotels these days offer? Well, that's not this Best Western...HOWEVER if you are looking for a decent place to stay that offers friendly service and adequate amenities at a reasonable price, then the Best Western Albany will do nicely!

Review collected in partnership with Best Western

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Columbia, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

from the moment we checked in the experience was great! everyone that works there was friendly and helpful. the beds were comfortable.....best night sleep i got in a long time. shower head-amazing. the breakfast was delish....a lot of choices and kept full. they serve maxwell house coffee-my fav. great location-great place to stay and reasonable!

Review collected in partnership with Best Western

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Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review

Dear Denise, Thank you very much for the 5 star review! It is always great to hear and read that we have met our guests expectations. For future reference, we are looking into switching free 24 hour coffee in lobby to Maxwell House also. We hope to see you again in the future. Warm Regards Gil General Manager More 

2 reviews
3 of 5 stars Reviewed 3 weeks ago

I chose this hotel because it was a great price and in the neighborhood of my meetings. The room was comfortable enough, but when I went into the bathroom, I discovered that the toilet was filthy. It Obviously had not been cleaned. But rather than call housekeeping and changing rooms (I had already unpacked), I put alcohol on the seat... More 

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Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review

Dear Andrea, Thank you for taking the time to write about your stay at our hotel. I am sorry that you did not find the toilet to be cleaned. I have read your comments to the entire housekeeping staff, including our room inspectors, and stressed to everyone the importance of being thorough. We do schedule security at the hotel when... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We actually saw the sign for days inn first. We didn't want to stay in the city and his is a nice quiet spot close enough to everything. Pulled in for days inn and quickly changed our minds to best western once we saw it. Check in was fast and the man at the desk was genuine and very friendly!... More 

Was this review helpful? Yes
Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review

Dear alyssalou22, First and foremost, thank you for complimenting our hotel's staff and amenities!. It is a always a pleasure to know that we have done our job well and to your satisfaction. It is disappointing indeed that you had to deal with some other guests rudeness. Like you I am always amazed with the lack of consideration from some... More 

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Additional Information about BEST WESTERN Sovereign Hotel - Albany

Address: 1228 Western Ave, Albany, NY 12203
Phone Number:
Location: United States > New York > Albany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Sovereign Hotel - Albany 2.5*
Number of rooms: 192
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Also Known As:
Albany Best Western
Best Western Albany
Hotel Style:
#4 Best Value Hotel in Albany

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