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BEST WESTERN Sovereign Hotel - Albany

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1228 Western Ave, Albany, NY 12203
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BEST WESTERN Sovereign Hotel - Albany
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581 Reviews from our TripAdvisor Community

Traveler rating
    175
    164
    122
    67
    53
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed 2 days ago NEW

Last minute I needed to book a hotel because of attending the orientation at UAlbany with a family member. I have stayed in a number of Best Westerns when traveling, and due to the convenient location to the college, I chose this property. I quickly compared prices on a few websites and booked. I did not however have time to... More 

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Stanfordville
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Stayed this past Thursday. First room offered the back of mattress torn and springs metal coming out. Requested another room sink was in disrepair. Faucet was loose from sink. Could be lifted about 1'. No way this couldn't be noticed if/ when sink cleaned. It appeared no one cared. The edges of carpet up and down halls and in room... More 

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Travelers are raving about these Albany hotels

Montreal, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Stayed 2 nights for a basketball tournament. Very disappointed. No lobby, it was under renovations. Breakfast was aweful. Ice machines weren't working well. Hotel was run down. Elevator needs to be replaced, felt I was going to be stuck in there for life. I am sure there were other hotels in the area in better condition.

Was this review helpful? Yes 1
Livonia, New York
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Let's see, where do I begin...Lobby was under construction, so I overlooked the mess. When we got to our room, the beds were sunken in. You'd think they'd spend the money there first. We changed rooms, and the beds were a little better. We went to the pool and it was locked. They guy came with the key to let... More 

Was this review helpful? Yes 1
New York
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Right across the street from the athletic fields at UAlbany this Best Western is super convenient. The lobby is undergoing massive renovations which is a bit off putting for anyone into the aesthetics of where they are staying. Rooms are fairly clean. Decent for an overnight - not somewhere I'd want to stay for too long.

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Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I have to disagree with a lot of the reviews I've read on TA about this hotel that are giving a pretty bad rap for the construction. If you want a pool, or are staying for several nights and plan to spend a LOT of time at the hotel, I can see how it could be a little inconvenient. Yes,... More 

Was this review helpful? Yes 1
east meadow, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very caring staff. Lovely hotel and we were so happy we stayed here. We had the new york state track and field meet right across the street at U of Albany so it was so convenient. Had a new puppy with us and they were wonderful with her. I think they would have taken her into the check in area,... More 

Review collected in partnership with Best Western

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Liberty, NY, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I would NOT suggest anyone stay at this place until the upgrade is finished. The "lobby" is an office. There are "Wet Paint" signs everywhere. The parking lot has potholes and the curbs have disintegrated. The carpet in the halls and the overall appearance is run down.

Review collected in partnership with Best Western

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White Plains, NY, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Consistently good. The hotel is currently undergoing renovation, which moved the breakfast area to the 2nd floor banquet room and relocated the front desk down the hall on the 1st floor. Consideration must be given for this one-time improvement. Judgement will be withheld, until all the renovations have been completed.

Review collected in partnership with Best Western

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Aurora, N.Y., United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

we were in the area on business and normally stay at the Best Western Airport Inn, but there no vacancy, so we asked where would be the next place we could stay and they gave us the Sovereign Hotel. It was very nice. We hope the new renovation's will be done by then.

Review collected in partnership with Best Western

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