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All 50 Albany hotels

BEST WESTERN Sovereign Hotel - Albany

2.5 of 5 Hotel   |   1228 Western Ave, Albany, NY 12203
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Ranked #19 of 50 hotels in Albany
A recent review
5 of 5 stars reviewed 5 days ago
Judy13090 Liverpool, New York
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366 people have reviewed this hotel

Traveler rating
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    66
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    36
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Liverpool, New York
1 review
5 of 5 stars Reviewed 5 days ago NEW

I am a travelling Nurse and work at Albany Medical Center, this is the nicest place in Albany I have found! The staff is wonderful and very accommodating to my rather odd schedule! They have an awesome breakfast, rooms are clean and modern; have everything you need for your stay! Convenient to highways and restaurants! The best bang for your... More

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Buffalo, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I have stayed in 2 different Best Western Hotels in Albany and both times I was completely satisfied with my stay. I stayed in 2 different hotels only due to location either hotel was perfectly fine. I stayed at Best Western Airport on Wolf Rd and Best Western Soverign

Review collected in partnership with Best Western

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Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review

Dear KimberlyW, Thank you for completing the review regarding your recent stay at our property and also at our sister property, the Best Western Albany Airport. We are delighted and we are thankful for your five star rating. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and... More

new york, United States
1 review
3 of 5 stars Reviewed 1 week ago

average hotel stay. nice and friendly staff. very comfortable beds. good location, all conveniences close, shopping and restaurants. work out area was clean and provided sanitary wipes. did not use the sauna or pool. this is an older hotel but is kept neat looking . probably would stay again.

Review collected in partnership with Best Western

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Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review

Dear Paul L, Thank you for completing the survey regarding your recent stay at our hotel. We appreciate that your enjoyed our service and amenities. We hope to see you again soon and hopefully earn another star! Sincerely, Gil General Manager More

Upstate New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My parents stayed at this hotel during their recent visit up from Florida. They were very pleased with the cleanliness of the hotel and especially the helpfulness of the staff. They asked me to book them here again when they visit - I think that says it all. Thank you to Lauren at the front desk for taking such good... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review

Dear Ekatarin, We are thrilled to hear that your Mom and Dad enjoyed their stay with us. Lauren and the staff all join me in thanking you for mentioning their helpfulness and friendliness. As the General Manager, I am thankful to be working with such a great crew! They care about their work and all of our guests and it... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Convenient to Albany airport, city center and Saratoga (about 30 miles away). Staff were friendly and accommodating. Breakfast was quite adequate with hot and cold selections. We will stay here again!

Review collected in partnership with Best Western

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Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review

Dear readyupstateny, Thank you for your 4 star review regarding your recent stay at our hotel. It is always great to hear when our guests were pleased with their overall experience and acknowledge our staff helpfulness and friendliness. We value your feedback and business and we hope to service you again soon. Sincerely, Gil General Manager More

Long Island, NY
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If your looking for a less expensive hotel in the UAlbany area this is a good hotel. Needs a little updating in the rooms, but overall clean, VERY VERY professional staff. The breakfast is ok but it is included so I didn't expect much but was surprised at the fresh fruit variety of Chobani Yogurt flavors and make your own... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review

Dear CantWait2GoAway007, Thank you for your positive review regarding your recent stay at our hotel. We appreciate that you enjoyed the cleanliness and our VERY VERY professional staff (they are indeed!!) I apologize for some of the breakfast items not being hot. I have shared your comments with our breakfast staff to correct this issue. We hope that we will... More

Silver Creek, New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago

You are welcomed with cookies and bottled water. That is the start. The staff there are very courteous and helpful. The free breakfast is fantastic - hot foods, cold foods, everything you could want. What more could you ask for for your money?

Review collected in partnership with this hotel

Was this review helpful? Yes
Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review

Dear Linda M, Thank you so much for your 5 star review. We are all delighted that you enjoyed your stay with us and that we met your expectations. I will definitely share your feedback with the staff. I am sure they will enjoy the satisfaction of a job well done! We hope to serve you again in the future.... More

Worcester, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed here 1 night in March. The price was reasonable and it was in a great location. We had no problems at all. It was nice to have a hotel offer free cookies and water at Check- in. The breakfast choices was reasonable.

Was this review helpful? Yes 1
Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review

Dear Pitta99gal, Thank you for taking the time to let the "world" know about our famous cookies!. We appreciate your positive feedback and hope to welcome you gain in the future. Sincerely, Gil General Manager More

Cuse
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love to stay at the Best Western Sovereign in Albany because the staff is the best. They always treat you like you are their favorite customer. You just can't beat that!!!! I return every time I'm in the area. Great value too.

Review collected in partnership with Best Western

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Montreal, Canada
Contributor
20 reviews 20 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a pleasant one-night stay at this Best Western before catching a train to NYC. Reasonably priced, clean and included a free (no frills) breakfast. Definitely recommend if you need a place to hang your hat for a short duration!

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Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review

Dear Marmaz, Thank you for your positive review. We are pleased to hear that your stay was pleasant. We hope to see you again in the future! Sincerely, Gil General Manager More

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Additional Information about BEST WESTERN Sovereign Hotel - Albany

Also Known As:
Best Western Sovereign Hotel
Albany Best Western
Best Western Albany
Address: 1228 Western Ave, Albany, NY 12203
Phone Number:
Location: United States > New York > Albany
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Albany
#16 Family Hotel in Albany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Sovereign Hotel - Albany 2.5*
Official Description (provided by the hotel):
Convenience and value come together at the Best Western Sovereign Hotel in Albany New York. This full service Albany Hotel offers complimentary Full Hot American Breakfast, Free Wi-Fi and Shuttle Service. All rooms have refrigerators, microwaves, coffee makers. Hotel has an indoor heated pool, sauna, fitness room, restaurant, and business center. The hotel is located at the entrance of U-Albany and is minutes from Times Union Center, Downtown area, Crossgates Mall, and Airport. ... more   less 
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