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BEST WESTERN Sovereign Hotel - Albany

2.5 of 5 1228 Western Ave, Albany, NY 12203
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BEST WESTERN Sovereign Hotel - Albany
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BEST WESTERN Sovereign Hotel - Albany
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515 reviews from our community

Traveler rating
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    106
    52
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hopewell Junction, New York
Top Contributor
64 reviews 64 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from staying two(2)at this property. I check in on Friday, the 23rd of January. The process was very smooth and easy. The front desk manager was very friendly,cordial and extremely professional. Her name was Ms. Huda S. Badr. Whenever she saw me over the weekend she would always say "Hello Mr. Rodriguez" and I would say "Hello Huda".... More 

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Mitchellville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

The Best Western Sovereign Hotel is an excellent choice for your stay. It is conveniently located in Albany. The staff is very friendly and courteous. They go out of their way to make sure your stay is comfortable and enjoyable. The manager, Gil, is very accommodating and will see to it that you have all you need for a pleasurable... More 

Review collected in partnership with Best Western

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hampshire, United States
1 review
1 of 5 stars Reviewed 1 week ago

this was the worst motel stay that I have ever had. there was no signage nor direction from front desk on how to get to the room and had to pick way thru construction after following another guest who seemed to know where he was going. The full breakfast was horrible and had to ask the person mopping floor if... More 

Review collected in partnership with Best Western

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Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review

Dear Mildred D, I understand how being under renovation can inconvenience some of our guests but we are excited to be able to renovate our lobby and meeting area so we can offer our guests a new and comfortable lobby with updated furniture and amenities. We do have signs throughout the hotel directing guests to rooms and all the other... More 

Philadelphia, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

When in Albany we always stay at this Best Western. Continually improving the facility and the staff is great an d always helpful. It is an ideal location no matter what area of the Capital District you are visiting.

Review collected in partnership with Best Western

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Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review

Dear John, Thank you so much for the 5 star review! Needless to say, we always appreciate such comments and ratings and we also thank you for your loyalty. Gil, General Manager More 

Hornell, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice place to stay, easy to get to from main highways and easy to get to downtown Albany Office Buildings. Would recommend to anyone. Nice continental breakfast. Room was warm and cozy when I stayed on the coldest night of the year (2015) negative 9 degrees.

Review collected in partnership with Best Western

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Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review

Dear Karen, Thank you for the 5 star review. We are delighted to hear that you enjoy our location. Being right across from the University Of Albany and only 5 to 10 minutes away from Crossgates Mall and a multitude of restaurants and shopping areas does help. It was very cold indeed and we are happy that you chose Best... More 

Montreal, Quebec, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

It's not a 5 star suite. But it's perfectly nice, comfortable and clean. Not the prettiest rooms but all very good. Lots of closet space and drawers. Had no problems whatsoever. Only stayed one night, though, but very functional. Very close to a bus stop which we used to get around.

Review collected in partnership with Best Western

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Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review

Dear Celine, We are not a 5 star hotel indeed but we surely appreciate your 5 star ratings for cleanliness, service, value, sleep quality and location. The bus stop right next to us is indeed very convenient. A lot of our guests take advantage of this when there are concerts or other events taking place downtown. We sure hope to... More 

Plattsburgh, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Once again I was in Albany for business and decided to stay at the Best Western with my fiance. I stayed a few weeks back and enjoyed my experience and decided to stay again. I used my points to book a Junior Suite King room, so big!! There was lots of space and very clean. Had to switch to a... More 

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United States
1 review
3 of 5 stars Reviewed 3 weeks ago

We were placed on the 4th floor when we arrived and aware one elevator was out of service. By morning the second elevator was not working and we had to walk 4 flights of stairs several times. The staff seemed not to care about the huge inconvenience it was to us. Will not stay there again.

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 3 weeks ago

Wanted a place to stay for my family of 4, with a decent price and activities to do. This Best Western provided all that. They have a great pool with room for multiple families, weight room, a great restaurant and bar, excellent free breakfast including hot and cold food, coffee, tea, juices, milk, eggs, sausage and sausage gravy, yogurt bar,... More 

Review collected in partnership with Best Western

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Ostermundigen, Schweiz
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

we stayed there for two nights. the room was okay but compared to others, rather expensive. comfort okay. rooms clean, car parking in front of the room available. location quiet. for a short stay okay.

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Additional Information about BEST WESTERN Sovereign Hotel - Albany

Address: 1228 Western Ave, Albany, NY 12203
Phone Number:
Location: United States > New York > Albany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Sovereign Hotel - Albany 2.5*
Number of rooms: 192
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Also Known As:
Albany Best Western
Best Western Albany
Hotel Style:
#4 Best Value Hotel in Albany

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