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Hilton Garden Inn Albany / SUNY Area

#6 of 50 Hotels in Albany
Certificate of Excellence
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1389 Washington Ave, Albany, NY 12206
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Hilton Garden Inn Albany \/ SUNY Area
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451 Reviews from our TripAdvisor Community

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Melville, NY, United States
4 of 5 stars Reviewed 2 days ago NEW

The staff at the Hilton Garden Inn across from Univ. at Albany was accommodating & understanding of the reason for our short casual visit (a quick tour of the school with son). We went back out again at night for a basketball game & were glad the hotel restaurant was still serving dinner up until 10pm. We slept great &... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lauren F
Albany, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was clean and staff were very kind. There is not so much things to complain about. The only thing that I can complain about is that the window can not be opened and sometimes you need some fresh air in the mornings. In addition there were no slippers in rooms. That can be annoying for you.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Erkin B
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful, peaceful, and excellent for a business stay. DELICIOUS cookies in the lobby were the icing on the cake. Definitely recommend this hotel. Also, pleasantly surprised to find complimentary wifi as I've generally had to pay for wifi at Hilton Garden Inns. I'll stay here again when I'm in Albany.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jc S
Horell, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff was very friendly and courteous. The rooms are spacious, clean and nicely laid out. The entrance has a beautiful fireplace where you can sit and have a drink or just chat. The food is very good. I would recommend this hotel!!!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Shari P
1 review
5 of 5 stars Reviewed 2 weeks ago

From booking online to attentiveness of staff this was an excellent stay!!!! Hotel is conveniently located and the parking garage was a plus in bad weather. Very nice hotel with some very nice facilities.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jamescD2898TZ
Farmingdale, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We were very happy with our accommodation. The room was comfortable and clean. It is a great location right across the street from the SUNY University at Albany for anyone with students attending this college. Also close to the city.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Anthony D
New York
Level Contributor
95 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here on business last Monday night. Checkin, the room, the bar, the service were all high quality. Room was clean, with refer and microwave, bed was comfortable, and all in all it was very good. We had biz associates into the bar after dinner and we were very well taken care of with prompt friendly service. I would... More 

Helpful?
Thank Jeff56
Matthew K, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Dear Jeff56, Thank you so much for the very positive review. We are very pleased you found your experience to be high quality for you as well as your business associates. We appreciate your comments on room cleanliness, comfort and friendliness of staff. We would love the opportunity to host you again when the Albany/SUNY area is next in your... More 

Boston, Massachusetts
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here in December with some other family. Service here is excellent and we were provided with everything we needed, even after requesting a few items later at night. We really chose this place because the location was convenient to the show we were attending. Contrary to other reviews, we had no issues with highway noise. Although I would recommend... More 

Helpful?
Thank G S
Matthew K, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Dear GS, Thank you so much for your positive feedback on our hotel. We appreciate your comments on our location, cleanliness, and attentiveness of our staff. We also appreciate you saying that this is the hotel for you in Albany! We know that as a aguest you have many choices and we thank you for choosing us. We look forward... More 

syracuse, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

restaurant staff is great, the rooms are okay for the most part, the overnight front desk all suck (that is probably why they are on overnights) the housekeepers are impatient. It is a good hotel to use as a hotel (sleep). The business center stays stocked that was a huge plus for sure

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Justin O
Matthew K, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Dear Juntin O, Thank you for taking a moment to review us on Trip Advisor. We appreciate comments both good and bad as they allow us to gain a guest perspective on ways we can improve or remain successful. I want to let you know I have looked into the situation and made changes within the hotel to assist us... More 

Ridgewood, New Jersey
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

Third stay at Hilton Garden Inn - it is our go-to whenever we come to Albany. The hotel staff is friendly and accommodating - we changed our original room request upon arrival with no problem. The lobby is comfortable and inviting - I have sat there and worked, sipped the free coffee in the am (nice touch - plus there... More 

Helpful?
Thank Doons121
Matthew K, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for your very positive review on Trip Advisor! We appreciate that your experiences within our hotel were pleasant. We would love the opportunity to host you again when the Albany area is next in your travel plans! More 

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