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Hilton Garden Inn Albany / SUNY Area

3.0 of 5 1389 Washington Ave, Albany, NY 12206
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Certificate of Excellence 2014
Hilton Garden Inn Albany / SUNY Area
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Hilton Garden Inn Albany / SUNY Area
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265 reviews from our community

Traveler rating
    136
    91
    22
    9
    7
See reviews for
91
44
14
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kingston, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent rooms - beds are very comfortable. Pool is good and hot tub is worth the visit. Close to many malls and businesses. Although they offered a hot breakfast, it was not included in the price of the room. Be prepared to pay for breakfast - it is not included with room price. Otherwise, overall, excellent value.

Review collected in partnership with Hilton Garden Inn

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Albany, NY, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Upon the untimely passing of my mother I found comfort and convenience in my travel from OH to NY at this hotel. It was much appreciated and needed. The staff and facilities hold true to the highest standards, and then some, when it comes time to being able to allow others to take care of your needs in a professional... More

Review collected in partnership with Hilton Garden Inn

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Boston
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

In addition to its convenient location and having a Dunkin Donuts next door, the GM, Matt Kraeling goes out of his way to ensure that the experience of his guests is A+!! I would stay there again in a hear beat!

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Norristown, PA
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

We recently stayed at this location while visiting family. The room was clean and nice, however the beds were terrible! We tried adjusting them with the knobs but it didn't help at all. We were quite disappointed as well that the hotel does not offer a complimentary breakfast! They have a breakfast available at the cost of $9.95 per person.... More

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Belvederian
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Was here for a business meeting. They were so good - in terms of service and facilities - that I wish I had stayed here too. I will do on my next visit. Bottom line - if you are organizing a business meeting in Albany I highly recommend.

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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel at least once a year for past several years. Always a good value for the money - usually stay in a suite because I'm here with a friend. The half bath is very convenient so you don't need to disturb the person sleeping in the main br. Hotel seems to be well maintained, rooms... More

Review collected in partnership with Hilton Garden Inn

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staten isl, ny
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is very clean with a great location to University at albany. We went to saratoga 2 days also short ride about 30 minutes and much cheaper than Saratoga. Highly recommended staff was also very pleasant. Lobby very nice....

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Matthew K, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for the positive comments on our hotel! I am glad to see you found our location convenient and a better value than Saratoga. I look forward to being your host when you are in the Capital/Saratoga Region again. More

Fort Washington, Pennsylvania
Top Contributor
285 reviews 285 reviews
103 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Easy access from the thruway and right near the government office campus. Ample meeting space and parking (heard there was even a garage, in addition to surface parking). Attended an event here too and the catering was pretty good on food, but average dessert. Large fitness center nicely equipped with PRECOR and TVs, bigger than most business hotels. Staff was... More

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Matthew K, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for your comments regarding your stay. I am glad we provided your meeting with good food. Thank you as well for the comments on our fitness center and the brand of the equipment. We take pride in our facilities and it is always pleasing to hear about specifics of our guests stay. We look forward to hosting you... More

Williston, Vermont
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We just stayed one night but it was easy to get to off the highway and the rooms were very new and modern. We also opted for the breakfast with our room which was very good and convenient. The front desk and check in was easy and a lower level parking garage was available.

Was this review helpful? Yes
Matthew K, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for the positive comments about our hotel facilities. I am pleased everything was to your liking! We look forward to hosting you again when you are in the Capital Region. More

Pittsburgh, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I'm usually very comfortable at the HG Inn, their selectable bed firmness allows me to dial in the bed. This time the bed would just not get firm enough, it was like sleeping on a deflated air mattress. Other than that, the stay was uneventful and worth the money compared to other hotels in the area.

Review collected in partnership with Hilton Garden Inn

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Matthew K, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for your review. I have pin-pointed your room and will have our Chief Engineer look into your issue to resolve any further issues. Thank you for your stay and we will see you the next time you are in the Capital Region. More

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Additional Information about Hilton Garden Inn Albany / SUNY Area

Address: 1389 Washington Ave, Albany, NY 12206
Phone Number:
Location: United States > New York > Albany
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Albany / SUNY Area 3*
Number of rooms: 126
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Also Known As:
Hilton Garden Inn Albany / Suny Area Hotel Albany
Hilton Albany

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