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All 49 Albany hotels

Hilton Garden Inn Albany / SUNY Area

3.0 of 5 Hotel   |   1389 Washington Ave, Albany, NY 12206
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85%
Ranked #6 of 49 hotels in Albany
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Eileen C Long Island NY, United States
  • Reviews (218)
  • Photos (32)
  • Amenities
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  • Room tips (20)
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218 people have reviewed this hotel

Traveler rating
    112
    75
    16
    8
    7
See reviews for
76
35
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68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
Long Island NY, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Friendly, attentive staff. Exceptionally clean room, albeit the bathroom needs a working exhaust fan and tub tile grouting. Would definitely return. Bed and linens very fresh. Room was spacious. Great government rates.

Review collected in partnership with Hilton Garden Inn

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ny
1 review
5 of 5 stars Reviewed yesterday NEW

was attending concert in saratoga and due to it being 1st weekend for racing, this was closest hotel i could find with a room! But it was also a better price than any in saratoga..great stay. after the concert, there werent any parking spaces at the hotel,and none in their parking garage underneath hotel, so i had to park next... More

Review collected in partnership with Hilton Garden Inn

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Centereach, New York
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel was nice, but was over priced a little bit. I had no real complaints, but wouldn't rave about it either. When we're in the Albany SUNY area again, i will probably look to get a block of rooms for our team elsewhere. This isn't to say that I wouldn't stay here again, because I definitely would, but I'd... More

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Matthew K, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for your review. I hope in the future we will be an option for you. If there is anything we can do for you in the future as far as group blocks go let us know. I have two amazing and talented sales associates who would be happy to assist you! More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My family and I visited the Albany area and stayed at the Albany Hilton Garden inn. It's a bright well appointed hotel with spacious, clean rooms and an extremely helpful, friendly staff. It's right across from the entrance of the University of Albany and is close to major highways making it easy access.

Was this review helpful? Yes
Matthew K, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Dear Gtole, Thank you for your comments on our staff and location. If you should ever be in this area again we would love to have you back! Sincerely, More

1 review
5 of 5 stars Reviewed 3 days ago NEW

My family and I stayed at the hilton garden inn Albany for a lacrosse tournament . We found the hotel bright , clean and well appointed. The staff was extremely helpful and friendly. I would highly recommend this hotel if you are in the Albany area

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Matthew K, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Dear Gary T, I really appreciate your positive comments on our hotel and staff! I am glad to hear that on weekends which can be busier we are taking care of you like a Hilton should! If you should find yourself in Albany again I would love to have you back! Sincerely, More

North Port, Florida
Senior Contributor
22 reviews 22 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Wife and I enjoyed our stay at this Hilton Inn very much. Wonderful friendly staff, breakfast was fantastic. One of the best omletes I have every had, waite staff, and chef, no words to describe...absoutly the greatest. We will stay here again. They couldnt have been more friendly and helpful. My only suggestion would be is about parking, and especially... More

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Matthew K, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Dear Bernie L, Thank you for your glowing review of our hotel! I post all of these so our staff can see what they are doing good or where they can improve. I really appreciate your detailed comments about the individual departments. I will make sure they are individually rewarded. Your comments about the way we treat and respect active... More

Center Valley, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Came to town for a tournament. Called twice ahead of time to change mistake in booking from King to two doubles. Told by reservations it couldn't be done but when I arrived the helpful front desk attendants offered a rollaway which was fine. Very convenient to restaurants, big mall, and right across the street from Univ at Albany. Staff was... More

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Matthew K, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Dear JessicaL2012, Thank you for your positive review of our hotel. I too look at this site when traveling so I know that a good or bad review can make or break my decision. I appreciate your comments greatly! The next time you are in the Albany area we look forward to hosting you again. Sincerely, More

Durham, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 1 week ago

This hotel was conveniently located for Excelsior College graduation. The food, especially breakfast, was good. The wait staff was friendly and helpful. The front desk staff--so-so. Room was adequate. Parking is terrible. The garage fills up quickly and handicapped parking is very limited. Nice common area for socializing.

Was this review helpful? Yes
Matthew K, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Dear andicb03, I am sorry you had to cancel but I do thank you for your overall positive review. I would love to have you back as our guest in the future. If there are any issues I can assist you with I can be contacted at the hotel. Thank you, More

New York
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stay the weekend of 7/13/14 for a tournament. Staff was pleasant and helpful. Rooms were clean and beds were very comfortable. Pool was clean, but was very hot in the area and could use better ventilation. Overall a nice stay.

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Matthew K, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for your positive comments on our staff and pool! We have recently updated an air conditioning unit that should add more comfort to the hot tub area on your next visit! The next time you are in the Albany area we would love to be your host again! Sincerely, More

old Bridge, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel was very clean...nice size room...staff was very helpful in recommending restaurants. Used the indoor pool which the kids loved and had fun, there is hot tub which was also good.... great location to Albany University (acrosse the street), which worked out great for our Lax event (only 1 min drive). Another plus was Dunkin Donuts was down the road.... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Matthew K, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Dear Larry C, Thank you for your positive review of our hotel! I always display these so the staff can see how they are doing. The next time you are in the Albany/Saratoga area we look forward to seeing you again! Sincerely, More

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Additional Information about Hilton Garden Inn Albany / SUNY Area

Address: 1389 Washington Ave, Albany, NY 12206
Phone Number:
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Albany / SUNY Area 3*
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Also Known As:
Hilton Garden Inn Albany / Suny Area Hotel Albany
Hilton Albany

32 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Albany #5 Business Hotel in Albany
Hotel Class
Number of rooms
126

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