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Hilton Garden Inn Albany / SUNY Area

3.0 of 5 1389 Washington Ave, Albany, NY 12206
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Certificate of Excellence 2014
Hilton Garden Inn Albany / SUNY Area
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Hilton Garden Inn Albany / SUNY Area
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284 reviews from our community

Traveler rating
    151
    94
    22
    10
    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newark, NY, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I checked in and discovered an old friend from previous stays at another Hilton Hotel. I felt so at home. The restaurant staff was cheerful and attentive. The food was excellent and worth staying at the hotel for dinner.

Review collected in partnership with Hilton Garden Inn

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Chicago, Illinois
Contributor
16 reviews 16 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We checked in very late and was greeted by a friendly young woman named Nsiki. While she processed our reservation, we had a nice chat about the hotel and the area, among other things. The room was much nicer than I was expecting--the furniture was nice, the room was spacious and the bed was comfortable. We were only passing through,... More 

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West Nyack, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Good property with clean, comfortable rooms. Large well maintained lobby and restaurant. Staff were friendly and helpful. Only thing that prevents a five star rating is the breakfast system which seems to be a problem common to Hilton Garden Inns. While not as severe at this hotel it still resulted in incorrect meals being brought to our table and a... More 

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New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I have been staying at this hotel for 6+ years and have always been impressed with our stay. The rooms are perfectly clean and comfortable, and hotel staff is very friendly and helpful. The hotel is conveniently located right off of the highway (some rooms facing the highway can be noisy but it's not too bad), and... More 

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Montreal, Quebec
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Helpful Staff, room was clean and quiet, comfortable bed with adjustable softness, great quality soap and lotion(shampoo lathers very well), yummy breakfast with plenty of choices Would recommend this hotel to anyone, whether for business or family and friends.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was very friendly & attentive. They went out of their way to make us feel comfortable. The room and overall appearance of the hotel was very nice. Our breakfast was very good. We will be traveling to Albany in the future and plan to return to the Hilton.

Review collected in partnership with Hilton Garden Inn

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Boston, Massachusetts
Top Contributor
73 reviews 73 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had two rooms here - one for my parents, another for my husband and me, while we visited family in Albany. It was a great value. The room was large, recently updated, and clean. The front desk staff was great. The breakfast, not included in our room rate, was $10 a person and included eggs cooked to order. The... More 

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NYC suburbs
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here while visiting family in the area. Convenient location. Hotel is well appointed with nice sized rooms. Breakfast is probably the best quality of any similar type hotel. Made to order eggs/omelets with waitress service! However, be sure your room rate includes breakfast, otherwise is $10pp (but still worth it)

Review collected in partnership with Hilton Garden Inn

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Matthew K, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for the positive comments on our hotel. I am happy our staff was able to make your stay exceptional. Thank you for the comments on our breakfast, we are quite proud of the products we serve and the individuals who serve them. The next time you are in the Capital Region we would love to host you. More 

Los Angeles, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We spent only one night here--the relatives we were visiting in a nearby town didn't have enough beds. The room was very clean, and the bed (king) was very comfortable. Our one complaint, which we were too tired to do anything about, was that the a/c or heating unit in the window was (mysteriously) blowing cold air. The room did... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Matthew K, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for the positive comments on our hotel. I appreciate your comments on the cleanliness of our rooms and the comfort of our beds. The next time you find yourself in the Capital Region we would love to see you again. More 

Brampton, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

An excellent hotel for the price. The only drawback is no complimentary breakfast. Staff is very friendly and checking in is a breeze. Bed is very comfortable and the room is clean. Very quiet rooms based on the location. Wish they would fix the potholes leading into the hotel driveway.

Review collected in partnership with Hilton Garden Inn

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Additional Information about Hilton Garden Inn Albany / SUNY Area

Address: 1389 Washington Ave, Albany, NY 12206
Phone Number:
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Albany / SUNY Area 3*
Number of rooms: 126
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Also Known As:
Hilton Garden Inn Albany / Suny Area Hotel Albany
Hilton Albany
Hotel Style:
#3 Business Hotel in Albany
#5 Family Hotel in Albany
#6 Romantic Hotel in Albany

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