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Hilton Garden Inn Albany Medical Center

#3 of 50 Hotels in Albany
Certificate of Excellence
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62 New Scotland Avenue, Albany, NY 12208
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Hilton Garden Inn Albany Medical Center
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Hilton Garden Inn Albany Medical Center
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381 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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new york, United States
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Pleasant environment, friendly staff, easily accessible location. The surroundings are quiet. The main complaint is the worn out carpet in the elevator, stairs and hallways. The parking spaces are limited. The staff is wonderful.

Review collected in partnership with Hilton Garden Inn

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2 reviews
1 of 5 stars Reviewed 1 week ago

It took them 27 days to produce a receipt for my hotel stay!!! This was the worst front desk service in a hotel in my entire business career! The person who handled my check-in took 20 minutes looking for my reservation. Then she wanted to change me a higher rate even though I showed her the reservation message from Booking.com!!... More 

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Miami, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After multiple airline delays and finally getting to Albany the staff was welcoming and most helpful. I booked the shuttle from the airport and had to change it several times. Everytime i called the staff was reassuring and helpful. After finally arriving at the airport I had a message on my phone from the driver (Devon)that he was at the... More 

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Huntington, New York
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Spent three days at this Hilton. Free parking and tasty breakfast (free) . Very good location and front desk staff. This place was very clean and secure. Will stay here again when visiting the capital.

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Newark, NY, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Room was comfortable, and the bed was also. The HGI People are awesome taking care of what they are able. The restaurant needs a better chef. Oh Yeah! The parking is not the best. To many rooms not enough parking places. I still will come back to this hotel.

Review collected in partnership with Hilton Garden Inn

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Gardner, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The entire staff was warm, friendly and so accomodating. This was my first stay in Albany and the staff really made me feel secure and safe. Initially I was to be assigned to work at Albany Med Center but the location later changed to the Endocrinology Clinic at 1365 Washington. I was told I could get a hotel that was... More 

Review collected in partnership with Hilton Garden Inn

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Kingston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Hilton Garden Inn because my husband was having surgery in the Hospital across the street. It was clean, friendly staff, and comfortable lobby. It was a nice place to rest while going back and forth to the hospital. I would like to add that my daughter has a gluten allergy and the restaurant staff went out... More 

Review collected in partnership with Hilton Garden Inn

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Beachwood, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The staff was very accommodating . Rooms were clean and spacious. The hotel is in a great location with easy access to restaurants ,downtown Albany and the highway. Washington park is beautiful and right around the corner.

Review collected in partnership with Hilton Garden Inn

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1 review
5 of 5 stars Reviewed 4 weeks ago

The staff were extremely welcoming and friendly. The room was spacious and clean and service was very courteous. The location was perfect and there were restaurants close by that were walking distance. Had a nnice park that was walking distance. Would stay again.

Review collected in partnership with Hilton Garden Inn

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Adelaide, Australia
Level Contributor
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Very friendly and helpful staff. The front desk guys were terrific. The host in the restaurant was brilliant and the food was excellent. There was a mistake at breakfast. There was a new kid in the kitchen who produced what could be described as "white hot panic on a plate" and called it an omelette. I complained and they were... More 

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