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Homewood Suites by Hilton Albany

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216 Wolf Rd., Albany, NY 12205
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Homewood Suites by Hilton Albany
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Homewood Suites by Hilton Albany
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733 Reviews from our TripAdvisor Community

Traveler rating
    634
    78
    15
    3
    3
See reviews for
270
92
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280
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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There are newer reviews for Homewood Suites by Hilton Albany
See the most recent reviews
Sarasota
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 19, 2013

Room was great. excellent food, very clean, staff was very friendly and helpful, but I don't understand why the hotel workers sit and eat with the customers during breakfast hours??? Not a good impression Hilton. Their walkie-talkie units kept going off, very annoying. Not the image I expect. And how about sharing the elevator with the cleaning workers? Again, not... More 

Was this review helpful? Yes
HomewoodAlbany, Manager at Homewood Suites by Hilton Albany, responded to this review

Thank you for your comments and the review. I wish I would have had the opportunity to explain this to you in person when I checked you out of the hotel last week, rather than you leaving and having the total wrong impression of our hotel. Nonetheless, I must say that I completely agree with your comments about the loud... More 

Tewksbury, Massachusetts
2 reviews
4 of 5 stars Reviewed February 19, 2013

Stayed here overnight while on a college visit. Room was spacious and clean. Were able to check in a little early although when we went up to our room it was not ready. The front desk made a quick change in rooms for us. A small inconvenience but overall a great stay. Nice pool and Jacuzzi - not too crowded.... More 

Was this review helpful? Yes
HomewoodAlbany, Manager at Homewood Suites by Hilton Albany, responded to this review

Thank you for an overall really nice review. I hate that we made a mistake by checking you in to a room that wasn't ready yet. It's unusual for us to be so careless, so I'll make sure that we learn from this mistake and have much better communication going forward. I appreciate your comments. More 

Wethersfield, Connecticut
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 14, 2013

I travel to Albany, NY weekly and have stayed at many of the Hilton properties around. The property is by far the best value and most comfortable in the area. The staff goes above and beyond to ensure you are happy with your stay and your room. The rooms are very clean and spacious, and the meals provided make this... More 

Was this review helpful? Yes
HomewoodAlbany, Manager at Homewood Suites by Hilton Albany, responded to this review

Thank you so much for a terrific review of our hotel and our staff. We really can't tell you just how much it is appreciated. Our poker and trivia nights are really fun, aren't they?! More 

Toronto
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 12, 2013

We stayed here overnight and couldn't have been happier. It is a clean, new hotel with really friendly staff. The rooms are large and comfortable. Even the pull-out sofa was comfortable. The breakfast was much nicer than some Homewood Suites with a good selection of fruit and yogurt as well as the regular options.

Was this review helpful? Yes 1
HomewoodAlbany, Manager at Homewood Suites by Hilton Albany, responded to this review

Thank you for a great review of our hotel and for thinking that we are still a "new" hotel. That is one of the best compliments we can receive because we are almost seven years old already! We hope to see you back soon... More 

NYC, and New Paltz, NY
Contributor
12 reviews 12 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 12, 2013

The best place to stay in the area, in fact I can't think of a better hotel I've stayed in. Extremely accommodating staff, good food, lovely rooms, excellent amenities (whoever heard of FREE laundry facilities?!?!?!)

Was this review helpful? Yes
HomewoodAlbany, Manager at Homewood Suites by Hilton Albany, responded to this review

Incredible review! Thank you so very much! More 

Albany, New York
1 review
5 of 5 stars Reviewed February 4, 2013

We stay at this hotel every year for a post Holiday business event, and the staff and facilities are always excellent. This is our fourth year and we are always welcomed and treated well. The pool area is great and the rooms are always clean and well maintained. I would recommend this hotel to anyone without reservation.

Was this review helpful? Yes
HomewoodAlbany, Manager at Homewood Suites by Hilton Albany, responded to this review

Thank you! We always love having your group here, too. It's starting to make me feel old, though...fourth year here already?! That's just remarkable...can't wait to see your gang back again next year! More 

Rye Brook, New York
Top Contributor
72 reviews 72 reviews
23 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed February 4, 2013

One night stay, no complaints at all. Huge rooms, wonderful friendly staff, outstanding breakfast, comfortable beds, and very clean rooms. A perfect place to stay in the Albany area! Even if you need to be in the downtown area, probably worth the trip from here.

Was this review helpful? Yes
HomewoodAlbany, Manager at Homewood Suites by Hilton Albany, responded to this review

Thank you for a really great review. We hope that we see you again soon, but for a couple more nights next time! More 

Ridge, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 2, 2013

Went to visit Siena College with son and niece. Extremely nice hotel that was close to the college and restaurants. The hotel was a little pricely but since I was sharing the cost of the room, it may it reasonable. Other than the price, I would definitly stay at this hotel again. Large pool and fitness room and a good... More 

Was this review helpful? Yes
HomewoodAlbany, Manager at Homewood Suites by Hilton Albany, responded to this review

Thank you for your review. We do appreciate any and all guest feedback more than you might expect. However, I feel it's necessary to comment on the price and on the ranking us a 3 for VALUE. We do cost a bit more than most other hotels in the area, but you should keep in mind what you are receiving... More 

Pittsburgh
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed January 31, 2013

Four-night stay -- my wife and myself -- in Albany meant something more than the traditional hotel room; we were looking for a bit more of the "all of the comforts of home." Homewood gave us all that and more. The two-room suite was small, but it was more than I expected it to be. We LOVED the FULL-SIZE refrigerator... More 

Was this review helpful? Yes
HomewoodAlbany, Manager at Homewood Suites by Hilton Albany, responded to this review

I cannot thank you enough for a very fair and honest review of our hotel. Obviously, we are humbled by your rave reviews of our cleanliness, food, and, for the most part, our service. I can tell you that I am deeply sorry and terribly embarrassed for the front desk issue you faced when trying to check in to our... More 

Westford, Massachusetts
1 review
4 of 5 stars Reviewed January 30, 2013

The property was well designed and maintained and the staff was warm and helpful. Great location just off the highway and close to the hotel. I used the fitness facility and it had just what I needed - basic but enabled me to stay with my routine. The best surprise was the complimentary breakfast. Many of these self-serve breakfasts are... More 

Was this review helpful? Yes
HomewoodAlbany, Manager at Homewood Suites by Hilton Albany, responded to this review

Thank you so much for a nice review. It is really too bad that we couldn't get the 5-Star review, but it gives us something to shoot for! More 

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