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All 49 Albany hotels

Hampton Inn & Suites Albany - Downtown

2.5 of 5 Hotel   |   25 Chapel Street, Albany, NY 12210
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87%
Ranked #5 of 49 hotels in Albany
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed October 25, 2012
eranie957 Long Island, NY
  • Reviews (385)
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385 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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There are newer reviews for Hampton Inn & Suites Albany - Downtown
See the most recent reviews
Long Island, NY
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 25, 2012

We were visiting our daughter who attends a nearby university. Despite our late arrival (a little past midnight), we were greeted warmly, given great information regarding locale and breakfast and sent off to our room. Beds were very comfy (they are truly queen sized and not doubles), bathroom exeptionally clean - housekeeping is to be commended. We stayed two nights... More

Was this review helpful? Yes
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Dear ERANIE957, Thank you for your review, we appreciate when our guests take the time to tell us about their stay! We are so glad that you enjoyed some of the many amenities we have to offer such as our complimentary Hot Breakfast and Wireless Internet. One of our goals is to make sure each guests feels welcome and has... More

Minneapolis
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 18, 2012 via mobile

We arrived around midnight and was greeted by the front desk agent who was very nice. The hotel was a quick trip from the airport and is in an okay location. The only issue we had was the noise from the construction from across the street was very loud! All in all was a nice hotel and nice staff.

Was this review helpful? Yes
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Dear BIJOUS, Thank you for staying with us and for taking the time to write a review about your experience. One of our main priorities is to make our guests feel welcome and we are so glad that you found our staff friendly. We appreciate our guests bearing with us as improvements are made to the downtown area. We hope... More

Senior Contributor
29 reviews 29 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 11, 2012 via mobile

I stayed here with my wife and 2 boys age 3 and 13 Great hotel perfect location right on pearl st free wifi the food is good especially for free LOL I will stay here anytime I'm in albany the staff was very accommodating and pleasant to deal with i got in very late and was greated very warmly parking... More

Was this review helpful? Yes
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Dear KEITH07002, Thank you for the review. We are so glad that you and your family enjoyed your time with us. We pride ourselves on maintaining our level of customer service no matter what time the time of day, AM or PM our staff is here to help! It’s great to hear feedback from our guests about our amenities; we’re... More

Mexico City, Mexico
Top Contributor
51 reviews 51 reviews
35 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 6, 2012

For those of you visiting Albany I would recommend the Hampton Inn Downtown. The rooms were spacious with flat screen TVs and a large channel selection and the lobby gives you a "days of yesteryear" ambience.The hotel has a good hot breakfast and there are two restaurants, one a bistro type right on premises. The staff was courteous. I wish... More

Was this review helpful? Yes 1
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Dear MARK A, Thank you for taking the time to write such a great review! We are so pleased that you enjoyed your stay and found our hotel so convenient. We love that we are able to provide an On the House Hot Breakfast to our guests and are glad that you enjoyed it. We hope to welcome you back... More

Saco
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 27, 2012

Our family stayed overnight for a recent event at the Egg. Our room was very clean and ready upon arrival. I was happy to see that my extra requests were also completely filled upon entering the room. The front desk staff was very friendly and helpful. We enjoyed the lobby set up that allowed for multi-use of complimentary breakfast in... More

Was this review helpful? Yes 1
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Dear RoamWorld (Saco), Thank you for the review! We are so glad that you found all of your requests were completed upon check in, exceeding our guest’s expectations is what we strive for! We love our lobby and are glad that you found it comfortable and convenient to enjoy your breakfast in the morning and relax in the evening. We... More

Boston, Massachusetts
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 24, 2012

We chose this as hotel due to the ideal location near Times Union Center. Rooms are clean and comfortable. Friendly front desk staff, check-in was seamless. Nice choices for breakfast offered. Walking distance to many different places in downtown Albany.

Was this review helpful? Yes
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Dear SUGARPEE, We truly appreciate you taking the time to write a review for us. We are so happy that you enjoyed your stay and found our location so convenient. Guest satisfaction and cleanliness are of the utmost importance to us so we’re glad that those were two of the best parts of your stay. There are always great events... More

Essex UK
Contributor
16 reviews 16 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 21, 2012

Just had 2 weeks there, excellent location for us , great room friendly service, well worth a try and expect to stay there again in the future. Friendlly staff and ideal for us.Good brakfast and or pack lunch bag offered monday to friday. Coffee on tap daily downstairs.

Was this review helpful? Yes 1
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Dear JohnGEssex, Thank you so much for the great comments! We are so happy to hear that you enjoyed your time with us and that you hope to come back again. Our staff strives to provide the best service possible to our guests, especially those who stay with us for an extended period of time. We certainly look forward to... More

New York
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 21, 2012

Clean and comfortable. Excellent restaurant in lobby. In the heart of downtown Albany. Breakfast very good, comfortable breakfast area. Only complaint is that parking is valet and costs $12.50. Lot seems large enough to self park, but it is valet only. Approximately 5 minutes to Capitol building and Empire Statre Plaza by car. Within walking distance to those areas if... More

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Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

SINYTraveler, Thank you for your review. We love to hear that our guests are finding our hotel clean and comfortable, we take pride in making sure you have a great experience! I’m sorry that you were not completely satisfied by the parking available in our lot. The lot is owned and managed by a separate company, however we value your... More

Buffalo, New York
Top Contributor
85 reviews 85 reviews
40 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed September 17, 2012

I was overnight for a morning court appearance, and the property is literally about 2 blocks away from the Supreme Court building. Only the Hotel Albany is closer, and I'd avoid it until Hilton finishes up its rebranding and renovations. The room was comfortable and large, with an empty fridge for your convenience. There was free coffee and breakfast in... More

Was this review helpful? Yes
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Dear BuffaloPundit, Thank you for taking the time to write a review. We are so happy that you enjoyed your stay with us and found us so convenient! As a Hilton brand, we certainly take pride in making our guests comfortable and providing amenities that you will love such as the complimentary breakfast, in-room refrigerator and two on-site restaurants. Thank... More

Forest Hills, NY
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 14, 2012

I stayed at the Hampton in on Chapel Street while on a business trip in Albany. The staff was exceptionally friendly and helpful and made me feel right at home. The lobby is nicely furnished with a large seating area with very comfortable chairs and couches...even a fireplace. The king size bedded room was spotlessly clean and well appointed. The... More

Was this review helpful? Yes 1
Marissa B, Guest Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for the wonderful review. We take pride in delivering excellent service to our guests and providing a memorable experience. Your feedback is instrumental in helping us to achieve and maintain this goal. We will soon be remodeling our lobby area in an effort to enhance our guests’ experience. Please come visit us and tell us what you think!... More

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Additional Information about Hampton Inn & Suites Albany - Downtown

Address: 25 Chapel Street, Albany, NY 12210
Phone Number:
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Albany - Downtown 2.5*
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Also Known As:
Hampton Inn & Suites Albany - Downtown Hotel Albany
Hampton Inn And Suites Albany - Downtown
Hampton Inn Hotel Albany
Hampton Inn Albany
Albany Hampton Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style
#2 Business Hotel in Albany #3 Romantic Hotel in Albany #8 Family Hotel in Albany
Hotel Class
Official Description (provided by the hotel)
The upscale downtown Albany hotel features 121 lavishly-appointed guest rooms, 35 suites with microwaves and refrigerators, eight whirlpool suites and one executive 2-room suite. The new hotel boasts wired and wireless Internet access, complimentary On the House® hot breakfast, on-site exercise facility with sauna and steam room, plenty of meeting space (we specialize in law firm deposition meetings), fresh hot coffee and tea in the lobby 24/7 and, of course, Hilton HHonors® points and miles for your stay. Eleven accessible rooms are available. All rooms and suites are smoke free and feature the Clean and Fresh Hampton Bed™. Welcome to Albany’s brightest new star!Yono’s Restaurant, and dp, an American Brasserie, share space near the entrance of the Hampton Inn & Suites! Just a step through the doorway for hotel guests, this upscale fine-dining restaurant features creative continental and Indonesian cuisine for a memorable dining experience.The Hampton Inn & Suites Albany Downtown is centrally and conveniently located to many downtown attractions, government buildings and points of interest. Business travelers will enjoy easy access to the area’s many businesses and corporations. ... more   less 
Number of rooms
165

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