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Hampton Inn & Suites Albany - Downtown

#9 of 50 Hotels in Albany
Certificate of Excellence
GreenLeadersBronze level
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25 Chapel Street, Albany, NY 12210
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Hampton Inn & Suites Albany - Downtown
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Hampton Inn & Suites Albany - Downtown
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573 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colombo, Sri Lanka
2 reviews
5 of 5 stars Reviewed today NEW

I cannot tell enough good things about this hotel. The staff were incredibly friendly and genuine, going as far as getting us a travel adapter free of charge. The rooms were extremely spacious and the amenities were up to date. We were also surprised to be treated to a free buffet breakfast in the morning and free tea and coffee... More 

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Watertown, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Was in Albany for a wedding. Was able to walk to the wedding venue. Front desk service was phenomenal. Everyone was friendly . Rooms were large, and clean. Parking was extra and a bit confusing at first but the valet attendants were very patient and accommodating. Free hot breakfast was an added plus. Would definitely stay here again.

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Don't get me wrong, staff was friendly and the rooms are clean and nicely decorated. I had issues with the AC, my room never dropped below 72 and the duvet on the bed is "lumpy". Made sleeping a challenge, and that's the whole point.

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columbus
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Our online reservation was not made directly with the hotel. Even though the reservation was explicitly for a family of five, the room the hotel prepared did not accommodate five. (No room for a rollaway.) The clerk was able to arrange something, but it was not a pleasant experience. The parking was not as professional as I expected for $15.... More 

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Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here for 1 night with my cousin to see a concert. Had never been in Hampton Inn before, but was pleasantly surprised! Very clean, modern, and fresh! We did not have breakfast but the staff at the desk was very nice and efficient.

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Montreal, Canada
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

First time in downtown Albany and I wanted a place close to the Palace Theater. The hotel is easily accessible since it is right next to the highway. I was surprised how close it was to the Palace theater. It took me 3 minutes to walk to the theater. . Took the parking special with the room and did not... More 

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1 review
4 of 5 stars Reviewed 1 week ago

My wife and I had a great time at the Hampton Inn , downtown Albany - great location , very clean, wonderful breakfast which was included and very friendly / helpful staff - especially Noor and Tammy at the front desk - would definitely stay there again

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Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

We appreciate you and glad you allowed us to be your "home away from home" on your recent travels. Your business is much appreciated! More 

Saratoga Springs, New York
5 of 5 stars Reviewed 1 week ago

The Hampton Inn was very inviting, from check in to check out our stay was as smooth as silk. I would highly recommend this hotel to family and friends. Its location is perfect for events at the Palace Theatre or the well known Times Union center. Just be careful traveling with small children, cars tend to speed down the side... More 

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Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

We appreciate your kind words about our property and team. Thank you for being our recent guest. Its always a pleasure to hear you enjoyed your stay and will return. More 

Holly, Michigan
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Although we didn't know about the $14.95 parking fee until we got there (we booked through a 3rd party site to get a good deal), this hotel was worth it. We walked to the capitol in about 7 minutes. Got to see a fantastic fireworks show on the 4th. The room was comfy with great beds. We would definitely stay... More 

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Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for booking our hotel. Its always best to book direct on Hilton.com to ensure all of our property fees and info are available to you prior to your arrival. We are happy you chose to stay with us and hope you return in the near future. More 

Liverpool, NY, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

In Albany for business, this was a great choice for hotel. The room was quiet and clean, with nice furnishings, and all staff were friendly and professional. Location was great, within walking distance to everything we wanted to do. The only downside is the additional $15 charge for parking.

Review collected in partnership with Hampton

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Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your business. We hope you appreciate our valet parking so your car is safe and easy to access throughout your stay. We value you and your business and hope to see you back again soon. More 

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