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All 49 Albany hotels

Hampton Inn & Suites Albany - Downtown

2.5 of 5 Hotel   |   25 Chapel Street, Albany, NY 12210
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86%
Ranked #6 of 49 hotels in Albany
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
WannaBTraveling2 Boston, Massachusetts
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414 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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English first
Boston, Massachusetts
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed for one night recently for a work trip. The room was nice and roomy. Very comfortable. The breakfast was the standard Hampton Inn fair - which is pretty good and included. Only disappointment was that they were out of hot water for tea around 9:30 in the morning. I also thought that the 12.50 for parking was a... More

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boston, ma
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Now don't be put off by the title, I really did like the hotel. The staff at the front desk was friendly and helpful. I booked two rooms on Expedia and when my son and I arrived at the Hampton Inn, we were upgraded to King sized suites. We did not ask nor expected this delightful perk, the front desk... More

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Henrico, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

My bad experience, though i reserved my stay and got the confirmation, management sold out the room which is really bad. That too i was doing very late check-in by 2 AM, and if anyone say no room is available for the people who did reservation which gives very bad experience.. I faced this issues only in Hampton never in... More

Review collected in partnership with Hampton

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Zena_AGM, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Dear Sureshkumar M, Thank you for taking the time to provide your feedback about your most recent experience here at our property . We appreciate any feedback received from our guests so we can utilize and improve our services so situations like this do not occur. We greatly appreciate our guests and do not want anyone to encounter this in... More

Herndon, VA, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

We were very pleased and happy that we stayed at this hotel. The front desk staff was extremely friendly and the hotel itself looked very nice. My son used the fitness center and was extremely pleased. We would definitely stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Zena_AGM, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Dear Rama T, Thank you for sharing your kind words about our property and for also being a guest of ours. I am excited to see you had a wonderful stay with us including our welcoming team members and our great fitness facility. We hope you and your family visit us again next time you are in the area. Again,... More

Bronx, New York
1 review
5 of 5 stars Reviewed 1 week ago

Hampton suites has always had the most affordable rates. They are very hospitable to their customers. You feel so comfortable there. They always serve a nutritious complimentary breakfast. There is always coffee and tea available in the lobby. Their parking is a nominal fee. They upgrade you upon request if there is availability. I highly recommend a stay at the... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Zena_AGM, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Dear Deborah T, Thank you for being a guest of ours and for also taking the time to share you most recent stay with us! I am pleased to see you enjoyed our hospitality, delicious breakfast, and our upgrades that we enjoy rewarding to our guests as a way of showing our appreciation. Thank you for sharing your kind words... More

1 review
4 of 5 stars Reviewed 1 week ago

Hotel was very clean and rooms were spacious. Be aware of mandatory Valet Parking at $12.50 added charge. Pleasant staff. Complimentary breakfast was an added bonus. We travelled to Albany for business and would definitely stay at this hotel again. We appreciate clean rooms in our business as we travel a lot.

Review collected in partnership with Hampton

Was this review helpful? Yes
Zena_AGM, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Dear 649judyr, Thank you for being a guest of ours and for also taking the time to share your kind words about our property here in Downtown Albany. I am excited to see you enjoyed your overall stay with us including our delicious complimentary breakfast, hospitable team members, and our clean and spacious guest rooms. Again, thank you for being... More

Warrenville, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I generally like Hilton brand hotels. I decided to try this one because it was closest to my customer's business. I'll drive the extra five minutes and stay at the Garden Inn next time. Room smells like mildew, breakfast is awful, parking is a real hassle.

Review collected in partnership with Hampton

Was this review helpful? Yes
Zena_AGM, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Dear Kirk H, Thank you for being a guest of ours and for also taking the time to provide your feedback about your most recent stay. We appreciate any feedback received from our guests so we can utilize and improve our services. We would like you to give us a second chance and I will personally be reaching out to... More

Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

First I want to say that this hotel is very clean and the staff are very friendly. However, the first thing I was upset about was that there is a charge for parking unless you want to park on the street. The hotel doesn't have its own lot so you need to pay for parking. This was not stated on... More

Was this review helpful? Yes 2
Zena_AGM, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Dear Jmb89123, Thank you for being a guest of ours and for also taking the time to provide your feedback about your most recent stay. We greatly appreciate all feedback from our guests so we can improve on any opportunities to better our guests stays. Our team strives to deliver a high level of service and a peaceful nights sleep.... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed overnight at the Hampton Inn on 8/14. We were attending the Jackson Browne concert at the Palace Theater that night. On arrival I noticed a tour bus parked out front and minutes after pulling into the driveway Jackson Browne walked out of the hotel! We walked over and told him we had just drove up... More

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Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Speedrack101, Thank you so much for your review and for choosing to stay at the Hampton Inn & Suites Albany Downtown! I am so glad you had such a wonderful stay and got to meet Jackson Browne! One of the best features of our hotel is our location and how easily accessible it is to all the major downtown sights-... More

Titusville, New Jersey, United States
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Breakfast is included, and there are quite a few restaurants in walking distance. Street parking is free after 6 PM and weekends, if you want to skip the valet parking at $13+. Hotel staff were all very pleasant for our Friday overnight stay. A unique feature— at least I've never encountered it before—the 3rd floor is women-only on week nights.... More

Was this review helpful? Yes
Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Regina H, Thank you so much for your review and for choosing to stay at the Hampton Inn & Suites Albany Downtown! I am so glad you had such a wonderful stay and that you found our staff to be pleasant, upbeat, and friendly! We are so very proud of our Empire Floor, the only all-women’s floor in Albany. We... More

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Additional Information about Hampton Inn & Suites Albany - Downtown

Address: 25 Chapel Street, Albany, NY 12210
Phone Number:
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Albany - Downtown 2.5*
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Also Known As:
Hampton Inn & Suites Albany - Downtown Hotel Albany
Hampton Inn And Suites Albany - Downtown
Hampton Inn Hotel Albany
Hampton Inn Albany
Albany Hampton Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style
#1 Green Hotel in Albany #4 Romantic Hotel in Albany #5 Business Hotel in Albany #7 Family Hotel in Albany
Hotel Class
Official Description (provided by the hotel)
The upscale downtown Albany hotel features 121 lavishly-appointed guest rooms, 35 suites with microwaves and refrigerators, eight whirlpool suites and one executive 2-room suite. The new hotel boasts wired and wireless Internet access, complimentary On the House® hot breakfast, on-site exercise facility with sauna and steam room, plenty of meeting space (we specialize in law firm deposition meetings), fresh hot coffee and tea in the lobby 24/7 and, of course, Hilton HHonors® points and miles for your stay. Eleven accessible rooms are available. All rooms and suites are smoke free and feature the Clean and Fresh Hampton Bed™. Welcome to Albany’s brightest new star!Yono’s Restaurant, and dp, an American Brasserie, share space near the entrance of the Hampton Inn & Suites! Just a step through the doorway for hotel guests, this upscale fine-dining restaurant features creative continental and Indonesian cuisine for a memorable dining experience.The Hampton Inn & Suites Albany Downtown is centrally and conveniently located to many downtown attractions, government buildings and points of interest. Business travelers will enjoy easy access to the area’s many businesses and corporations. ... more   less 
Number of rooms
165

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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