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All 49 Albany hotels

Hampton Inn & Suites Albany - Downtown

2.5 of 5 Hotel   |   25 Chapel Street, Albany, NY 12210
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87%
Ranked #5 of 49 hotels in Albany
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
Rama T Herndon, VA, United States
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411 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Herndon, VA, United States
1 review
5 of 5 stars Reviewed yesterday NEW

We were very pleased and happy that we stayed at this hotel. The front desk staff was extremely friendly and the hotel itself looked very nice. My son used the fitness center and was extremely pleased. We would definitely stay here again.

Review collected in partnership with Hampton

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Bronx, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hampton suites has always had the most affordable rates. They are very hospitable to their customers. You feel so comfortable there. They always serve a nutritious complimentary breakfast. There is always coffee and tea available in the lobby. Their parking is a nominal fee. They upgrade you upon request if there is availability. I highly recommend a stay at the... More

Review collected in partnership with Hampton

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1 review
4 of 5 stars Reviewed 2 days ago NEW

Hotel was very clean and rooms were spacious. Be aware of mandatory Valet Parking at $12.50 added charge. Pleasant staff. Complimentary breakfast was an added bonus. We travelled to Albany for business and would definitely stay at this hotel again. We appreciate clean rooms in our business as we travel a lot.

Review collected in partnership with Hampton

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Warrenville, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

I generally like Hilton brand hotels. I decided to try this one because it was closest to my customer's business. I'll drive the extra five minutes and stay at the Garden Inn next time. Room smells like mildew, breakfast is awful, parking is a real hassle.

Review collected in partnership with Hampton

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Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First I want to say that this hotel is very clean and the staff are very friendly. However, the first thing I was upset about was that there is a charge for parking unless you want to park on the street. The hotel doesn't have its own lot so you need to pay for parking. This was not stated on... More

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed overnight at the Hampton Inn on 8/14. We were attending the Jackson Browne concert at the Palace Theater that night. On arrival I noticed a tour bus parked out front and minutes after pulling into the driveway Jackson Browne walked out of the hotel! We walked over and told him we had just drove up... More

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Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Speedrack101, Thank you so much for your review and for choosing to stay at the Hampton Inn & Suites Albany Downtown! I am so glad you had such a wonderful stay and got to meet Jackson Browne! One of the best features of our hotel is our location and how easily accessible it is to all the major downtown sights-... More

Titusville, New Jersey, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Breakfast is included, and there are quite a few restaurants in walking distance. Street parking is free after 6 PM and weekends, if you want to skip the valet parking at $13+. Hotel staff were all very pleasant for our Friday overnight stay. A unique feature— at least I've never encountered it before—the 3rd floor is women-only on week nights.... More

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Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Regina H, Thank you so much for your review and for choosing to stay at the Hampton Inn & Suites Albany Downtown! I am so glad you had such a wonderful stay and that you found our staff to be pleasant, upbeat, and friendly! We are so very proud of our Empire Floor, the only all-women’s floor in Albany. We... More

Buffalo, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for one night so we could do some sightseeing. Was well situated downtown for those types of activities. Asked for late checkout and it was granted no questions asked. However once we returned to our room, our key cards were not active so I went back down to the desk to have them activated so we could retrieve... More

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Zena_AGM, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Dear LP, Thank you for taking the time to provide your feedback about your most recent stay with us. Our team strives to deliver the highest level of service and we are disappointed that you were not able to access your room the first time. We have discussed with our team members the proper procedure of escorting our guests up... More

Sanbornton, New Hampshire
Contributor
20 reviews 20 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We came to NY for an equestrian event and stayed for the first time at this hotel. The overall atmosphere was nice. Rooms clean and many choices for breakfast buffet. Throughout our stay one of the elevators was broken and remained broken. We were very surprised this was not addressed as it was definitely a full house with several events,... More

Was this review helpful? Yes
Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Paidir65, Thank you so much for your review and for choosing the Hampton Inn & Suites Albany Downtown! Thank you for trying out our hotel and I am glad to hear that you enjoyed your room and breakfast. I am sorry you had to experience the elevator issues, but rest assures they have been addressed and since fixed! I am... More

Baltimore, Maryland
Top Contributor
83 reviews 83 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

Generally a nice hotel, the parking is particularly good with a locked lot. The hotel is clean and the rooms were well made up. Breakfast was a hotel breakfast, nothing special, The negatives are that there are ice machines on alternate floors which is a pain when you have to take the elevator and the stairwells are locked. Wait times... More

Was this review helpful? Yes
Zena_AGM, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Dear Chet_Maryland, Thank you for being a guest of ours and for also providing your feedback about your most recent stay with us here in downtown Albany. I am pleased to see you enjoyed many aspects of our hotel including our convenient location, parking, clean and fresh guest rooms. We will utilize your constructive feedback to better our property for... More

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Additional Information about Hampton Inn & Suites Albany - Downtown

Address: 25 Chapel Street, Albany, NY 12210
Phone Number:
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Albany - Downtown 2.5*
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Also Known As:
Hampton Inn & Suites Albany - Downtown Hotel Albany
Hampton Inn And Suites Albany - Downtown
Hampton Inn Hotel Albany
Hampton Inn Albany
Albany Hampton Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style
#1 Green Hotel in Albany #4 Business Hotel in Albany #4 Romantic Hotel in Albany #8 Family Hotel in Albany
Hotel Class
Official Description (provided by the hotel)
The upscale downtown Albany hotel features 121 lavishly-appointed guest rooms, 35 suites with microwaves and refrigerators, eight whirlpool suites and one executive 2-room suite. The new hotel boasts wired and wireless Internet access, complimentary On the House® hot breakfast, on-site exercise facility with sauna and steam room, plenty of meeting space (we specialize in law firm deposition meetings), fresh hot coffee and tea in the lobby 24/7 and, of course, Hilton HHonors® points and miles for your stay. Eleven accessible rooms are available. All rooms and suites are smoke free and feature the Clean and Fresh Hampton Bed™. Welcome to Albany’s brightest new star!Yono’s Restaurant, and dp, an American Brasserie, share space near the entrance of the Hampton Inn & Suites! Just a step through the doorway for hotel guests, this upscale fine-dining restaurant features creative continental and Indonesian cuisine for a memorable dining experience.The Hampton Inn & Suites Albany Downtown is centrally and conveniently located to many downtown attractions, government buildings and points of interest. Business travelers will enjoy easy access to the area’s many businesses and corporations. ... more   less 
Number of rooms
165

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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