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All 49 Albany hotels

Hampton Inn & Suites Albany - Downtown

2.5 of 5 Hotel   |   25 Chapel Street, Albany, NY 12210
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87%
Ranked #4 of 49 hotels in Albany
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 2 days ago
Pam067 Townsend, MA
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390 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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English first
Townsend, MA
Contributor
16 reviews 16 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My husband and I recently stayed here for two nights. We were going to the races at Saratoga Springs which is about a 30 minute drive. Hotel parking is confusing due to a need for a room key to enter the lot which is behind the hotel. Once we got that straightened out we met a very pleasant desk clerk... More

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Cheektowaga, New York
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel in the heart of downtown. Within walking distance to the captial and other gov't buildings. Also within walking distance to many eating establishments and bars. The staff were friendly and the room was very clean, except the bathroom. There were numerous dark hairs all over. Maybe the maids should wear hair nets. Bed was comfy and had nice... More

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Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Kathy987, Thank you so much for staying at the Hampton Inn & Suites Albany Downtown and for taking the time to review our hotel! I am so glad that you had an enjoyable stay and found our location to be very convenient to you. I am especially thrilled to hear that you found our staff friendly and helpful. I am,... More

Baton Rouge, LA
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Be careful not to forget any of your belongings in the room when you check out. Once you've left, they will not help you. I called more than once that same day and was promised that the problem would be looked into and someone would get back to me, whether or not the item was found. No one ever called... More

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Horseheads, New York
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We went to Albany for a concert at the times union center. This hotel was perfect for that! You can see pearl at from the entrance of the hotel. A clean and safe, restaurant-filled, 7/8 min walk, even at night, to the venue. It's a straight shot. We would come to Albany again for a concert and stay at this... More

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Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Mandi2310, Thank you for staying at the Hampton Inn & Suites Albany Downtown and taking the time to review our hotel! I am so glad you were able to come visit us while you went to the concert. I am glad that you enjoyed everything and found our location to be the perfect one for you! I am thrilled that... More

New York City, New York
Top Contributor
60 reviews 60 reviews
60 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here one night on business. Rooms were nice size with good wifi. The front desk was very pleasant and helpful in directing you where to go to eat. There are plenty of "taxis" outside ready to take you where you need to go. I say "taxi", but it's more like a shuttle as they have fixed rates and will... More

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Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Spankytoes, Thank you so much for staying at the Hampton Inn & Suites Albany Downtown and taking the time to review us. I am glad that you enjoyed your night here and that you found the rooms to be comfortable and the staff friendly and helpful! I am also glad you were able to have breakfast while you were here,... More

Putnam Valley, New York
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Before heading to Albany for two conference days I researched the reviews for the available hotels offering the government rate and was impressed with the Hampton Inn. It almost feels like a boutique hotel as you enter the lobby, with everything up-to-date and modern. The room was clean and provided the necessary amenities. It was near the elevator and I... More

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Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Karen, Thank you so much for staying at the Hampton Inn & Suites Albany Downtown and for writing a review for us! I am so glad that you had such a phenomenal stay and that you found everything up to your standards. We take great pride in our hotel and everything it has to offer and I'm glad that you... More

Lowell, Massachusetts, United States
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel to attend a concert in the city. We took advantage of an upgrade promotion and stayed in a suite. Largest room we ever stayed in. The hotel was a ten minute walk from the concert making it very convenient. There were several restaurants and bars in the area. The hotel is located downtown but was... More

Review collected in partnership with Hampton

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Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Charles, Thank you so much for staying at the Hampton Inn & Suites Albany Downtown and taking the time to review our hotel! I am glad that you were able to enjoy a concert in the city and found our hotel to be a perfect location for you! I am thrilled that you had a great visit and everything was... More

Walnutport, Pennsylvania
Contributor
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

...do not be outside when the bars let out. We were on the 10th floor and were awakened by loud noise and sounds of small explosions 7/5/14. It ended up there were large crowds in the parking lot at Pearl St. As we watched police, at least 10 on foot were in the parking lot breaking up the crowds. A... More

Was this review helpful? Yes 2
Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Sully423617, Thank you for staying at the Hampton Inn & Suites Albany Downtown and taking the time to review us! I am sorry to hear that your stay was so noisy and there was so much activity on the streets outside! Unfortuantely, being in a city (nonetheless the Capitol), we cannot control that as much as we'd like to! But... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Let's be honest, it's a Hampton inn, not the ritz. Expectations were tempered as such. The reception is hit or miss, best on sunday. The rooms are pretty much what you pay for, nothing more nothing less. This may lead to wonder why, why give this hotel such a good rating? The reason is plain and simple, the valet is... More

Was this review helpful? Yes
Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Marc, Thank you for choosing the Hampton Inn & Suites Albany Downtown and taking the time to review our hotel. I am glad that you continue to come back to us and have been such a loyal customer! I am thrilled to hear about your fantastic valet experience(s). How wonderful! We also agree that they are fabulous, friendly, and genuinely... More

Albany, New York
Top Contributor
58 reviews 58 reviews
55 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I will on occasion play tourist in our hometown and when we do we stay at the Hampton Inn. it has a good location, I usually find parking on the street and the rooms are good size and fairly updated. There is now another Hilton up on State Street. The property itself has changed hands a number... More

Was this review helpful? Yes
Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

TPXB, Thank you so much for staying at the Hampton Inn & Suites Albany Downtown and taking the time to review our hotel. I am so glad you make the trip back to Albany and choose us as your home away from home! I am glad that everything is up to your liking and you choose us time and time... More

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Additional Information about Hampton Inn & Suites Albany - Downtown

Address: 25 Chapel Street, Albany, NY 12210
Phone Number:
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Albany - Downtown 2.5*
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Also Known As:
Hampton Inn & Suites Albany - Downtown Hotel Albany
Hampton Inn And Suites Albany - Downtown
Hampton Inn Hotel Albany
Hampton Inn Albany
Albany Hampton Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style
#1 Green Hotel in Albany #3 Business Hotel in Albany #4 Romantic Hotel in Albany #7 Family Hotel in Albany
Hotel Class
Official Description (provided by the hotel)
The upscale downtown Albany hotel features 121 lavishly-appointed guest rooms, 35 suites with microwaves and refrigerators, eight whirlpool suites and one executive 2-room suite. The new hotel boasts wired and wireless Internet access, complimentary On the House® hot breakfast, on-site exercise facility with sauna and steam room, plenty of meeting space (we specialize in law firm deposition meetings), fresh hot coffee and tea in the lobby 24/7 and, of course, Hilton HHonors® points and miles for your stay. Eleven accessible rooms are available. All rooms and suites are smoke free and feature the Clean and Fresh Hampton Bed™. Welcome to Albany’s brightest new star!Yono’s Restaurant, and dp, an American Brasserie, share space near the entrance of the Hampton Inn & Suites! Just a step through the doorway for hotel guests, this upscale fine-dining restaurant features creative continental and Indonesian cuisine for a memorable dining experience.The Hampton Inn & Suites Albany Downtown is centrally and conveniently located to many downtown attractions, government buildings and points of interest. Business travelers will enjoy easy access to the area’s many businesses and corporations. ... more   less 
Number of rooms
165

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