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Hampton Inn & Suites Albany - Downtown

#7 of 49 Hotels in Albany
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25 Chapel Street, Albany, NY 12210
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Hampton Inn & Suites Albany - Downtown
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Hampton Inn & Suites Albany - Downtown
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513 reviews from our community

Traveler rating
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    9
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97
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213
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richmond, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

Nice clean room...but the staff goes above and beyond! Staff member Omar sa that the heel came off of my dress shoe and he asked if he could fix it for me. He took the shoe and in a matter of minutes, he was back with my shoe like new. He went above and beyond and I am grateful! Kudos... More 

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Albany, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

The staff was extremely professional, friendly, and helpful. The room was very clean and nice looking, just a bit older. The only complaint we have is that the room was very stuffy even though the AC was on. Maybe just a nuance of our particular room. The continental breakfast was nice and they kept the area very clean. The parking... More 

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Everything about our stay was wonderful. the room, the staff, the amenities, parking and all else. We look forward to staying in Hampton Inns again and know we will receive the same quality of service and helpfulness. Thanks

Review collected in partnership with Hampton

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A great place to stay short term. The room was very clean and comfortable. The restaurant offered good food and the service was welcoming. The morning breakfast buffet offered something for everyone and more. A wonderful relaxing experience. We'll be back.

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Wasn't sure on where to reserve for a Palace Theater show. But this place is 2 blocks,walking distance to the Palace Theater. Clean @ neat place. Had reserved a Suite Rm 518. Everything was clean. Comp breakfast had an big assortment of items. Did not consider parking but they do have valet fenced in for a price during our stay... More 

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carleton place ontario, Canada
1 review
4 of 5 stars Reviewed 1 week ago

I chose Hampton Inn because the quality of the hotel is always the same. Very Good. The beds are extremely comfy, bedding is awesome and I know what to expect. I would stay here again should I come to Albany again.

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Colchester, Connecticut
Top Contributor
114 reviews 114 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Hampton Inn is clean and friendly. Our room on the ninth floor was pristine and well appointed. The elevators were swift and quiet and the desk was 100% accommodating. Location is excellent--as short walk to good restaurants, the main sports venue (old but well run and comfy), the city's major museum (recommended!) and other performance venues. No problems whatosever.... More 

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Salem, Massachusetts
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Wow. Who would've thought a hampton inn would look like a marriott? Very nice property right downtown with a very good hot breakfast included. Decor is fresh and up to date and beds were very comfortable. Right downtown so convenient to empire plaza and downtown sites.

Was this review helpful? Yes 1
Zena S, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Dear Marsille, Thank you for being a guest of ours and for also sharing your most recent stay with us at our property here in Downtown Albany. I am pleased to see you enjoyed our comfortable beds, beautiful open lobby area, delicious breakfast and convenient location. We hope to have you as our guest again for any future travels to... More 

Stamford, Connecticut
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here numerous times over the course of an months-long trial in Albany. The hotel was conveniently located just a few blocks from the courthouse. The rooms were clean and well-appointed. The gym was never crowded. The breakfast was good. The staff, especially Charles, was always helpful and pleasant. I had to print pages upon pages of documents out... More 

Was this review helpful? Yes 2
Zena S, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Dear anontraveler2015, Thank you for taking the time to provide your kind feedback as well as being a guest of ours. I am excited to see you had an enjoyable stay with us over the course of a month during your time in Albany for business. I am also pleased to see you had a wonderful encounter with Charles, he... More 

Glenmont, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

When I need to get out of town for the weekend and let off some steam, this is always my go to place. The hotel is clean, the staff is excellent, the beds oh-so comfy, I recently had the best sleep I've had in months, and it is SO convenient to everything! From a concert at the Palace or Times... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Zena S, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Dear Mark W, I am excited to see we are your "go to place" ! We strive to deliver the highest level of service with our clean comfy guest rooms and our friendly team members. As you stated we are in a prime location that gives our guests easy access to many delicious restaurants and the beautiful sights of downtown... More 

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