We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn & Suites Albany - Downtown

#9 of 50 Hotels in Albany
Certificate of Excellence
GreenLeadersBronze level
Hotel deals
Hotel website
25 Chapel Street, Albany, NY 12210
Special Offer
Double HHonors Points!
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Booking.com to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hampton Inn & Suites Albany - Downtown
View Map
Add Photo Write a Review

708 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
New York, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Staff was personable, helpful and accommodating. Room was spacious and clean with desk, couch and other amenities. Bed was very comfortable. I stayed here three nights. I will return when next I am in Albany.

Review collected in partnership with Hampton

Helpful?
Thank Phillip S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Checking in was super quick and efficient. Tiffanys warm smile and assistance made me feel right at home. She was extremely helpful in letting me know where I could get food & giving me reliable cab service. I would definitely stay here again!

Helpful?
1 Thank explorer1011
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Nice hotel that looks as thought it went through some recent upgrades. Room was comfortable and clean, breakfast was good. The hotel is currently going through some renovations, so the construction noise is prevalent throughout the day if you are planning on working from your room at any point. Restaurant that is attached is nice, but a bit over-priced. You... More 

Helpful?
1 Thank Bryan R
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A very pleasant experience. Excellent staff and facilities. Will definitely stay again with them. Overall an excellent time and very convenient. I do not want to expand this to 200 characters. You need to fix this. I will not post again on trip advisor

Review collected in partnership with Hampton

Helpful?
1 Thank Larry D
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

We are pleased you enjoyed your stay. Thank you for your business. Hopefully TripAdvisor is reading your comments about requiring 250 words as the property can not control their requirements. Both our hotel and future guest do read reviews from and appreciate the comments and feedback. More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I picked this hotel before it was closest to the Rep Theatre which housed a play, The Christmas Story, I & a friend were attending. We loved the fireplace which greeted us upon entering the lobby. The main lobby & the breakfast area are connected. Very clean at first glance. Check-in was pleasant. We didn't wait long. The Hampton's website... More 

Helpful?
2 Thank Paula B
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you. We are pleased we were able to meet your travel needs. We look forward to your next visit! More 

Miami Beach, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From my first morning enjoying the complimentary breakfast Lenore made my family and I feel right at home. A Beautiful and friendly attitude that will brighten up anyone's morning. For the rest of my stay, Lenore made the family feel very comfortable and made sure we did not want for anything during our breakfast time. Without such service I would... More 

Helpful?
2 Thank Derrick M
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you. We are happy we were able to exceed your expectations. We hope you consider us again soon. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Devin is the best at the desk. Always, courteous, helpful and professional He is the best. Lenora does a great job taking care of breakfast and ensuring all the food is well prepared. She has a cheerful personality and checks to make sure the food is satisfactory. Lastly, the General Manger Mohammed, is very personable and always checks to make... More 

Helpful?
2 Thank Bancroft M
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Wow, thank you, thank you. We love knowing our team provided you with an excellent experience. We invite you back to visit soon. More 

Colchester, Connecticut
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed over one night. Pros: central location, loved the room, hot breakfast included with stay. Cons: $14/night extra for parking, which is valet only. Wasn't too thrilled with that. And the walls of our room were very thin. I was woken up at 1am by our 20 something female neighbors and seriously it sounded like they were in our room.... More 

Helpful?
3 Thank Amanda V
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Your business is much appreciated. Because we are a downtown property, parking is very limited. We offer valet to all of our guest, to ensure your vehicle is safe and secure. The parking fee is listed on your reservation when booking through Hilton.com, so we hope you were able to view this prior to arrival. We hope you had a... More 

New Jersey
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this Hotel for a recent Business trip. Hotel is very convenient to downtown Albany and within walking distance of Empire Plaza and Union Times Center. Also the rooms are priced about 30% less than other downtown hotels of the same caliber. I was able to check in the day before and chose my room with my Honors Account.... More 

Helpful?
1 Thank jamesunt
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for being a Hilton Honors guest! We appreciate your loyalty to our Hilton branded hotels. Our property is undergoing a small facelift, so we appreciate your comments as we are making a few changes to better serve our future guest. We appreciate you and your business. More 

new york
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I haven't even stayed there but the interaction I have had with the front desk is enough to make me want to reconsider. My supervisor sent a credit card authorization last week. Today I call to double check and the guy barely speaks English and keeps putting me on hold. Finally transferred to someone else who says they will email... More 

Helpful?
2 Thank vacababy101
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

We are sorry you experience a glitch in receiving a cc auth. We will address this with our team, so we do a better job with communication coming from admins as well as guest. Thank you for letting us know you had this experience, so we can correct it quickly. More 

Questions? Get answers from hotel staff and past guests. Ask a question

168 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (67)
Viewed
Hotel & grounds (18)
Viewed
Bathroom (8)
Viewed
Room/suite (17)
Viewed
View from room (6)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (101)
Viewed
Room/suite (42)
Viewed
Business center/function rooms (4)
Viewed
Dining (9)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (17)
Viewed
Other (26)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Albany hotels
0.2 mi away
Hilton Albany
Hilton Albany
#18 of 50 in Albany
4.0 of 5 stars 711 reviews
5.5 mi away
Homewood Suites by Hilton Albany
0.3 mi away
Renaissance Albany Hotel
Renaissance Albany Hotel
#11 of 50 in Albany
4.5 of 5 stars 22 reviews
Show Prices
Show Prices
Show Prices
4.1 mi away
Hilton Garden Inn Albany / SUNY Area
0.6 mi away
Holiday Inn Express Albany - Downtown
5.1 mi away
Staybridge Suites Albany Wolf Rd-Colonie Center
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay