We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn & Suites Albany - Downtown

2.5 of 5 25 Chapel Street, Albany, NY 12210
Hotel deals
Hotel website
Special Offer
Double Your Points!
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
GreenLeadersBronze level
Hampton Inn & Suites Albany - Downtown
Professional photos View all
Browse nearby
Hampton Inn & Suites Albany - Downtown
Write a Review

499 reviews from our community

Traveler rating
    244
    172
    50
    24
    9
See reviews for
96
113
32
206
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (499)
  • Mar-May only
    (112)
  • Jun-Aug only
    (148)
  • Sep-Nov only
    (143)
  • Dec-Feb only
    (96)
All months
Albany, United States
1 review
4 of 5 stars NEW

If you have business in Albany, this is the place to stay. NYS Capital, State Offices, Albany Law, Pearl St. and the Times Union Center are all walkable. In Lobby breakfast means you get the most important meal of the day out of the way quickly, and for free.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ithaca, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

I'd give the hotel itself a 9 but the parking availability and process a 2. Had to park 3 blocks away in a parking garage and trudge through the snow and icy sidewalks to get to the hotel. Area is a bit seedy looking and valet service should have been provided

Review collected in partnership with Hampton

Was this review helpful? Yes
Pennsy
Top Contributor
132 reviews 132 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I enjoy the Hilton chain facilities for the most part. As a serious business traveler, I have to choose hotels that I can be comfortable in for both short and long term stays. Hampton's are generally the Hilton mid-value stays, and this hotel was on par. Nothing overly fancy. Food (if they have it) is generally, eh, at best. But... More 

Was this review helpful? Yes
Delanson, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Reserved a suite, but was downgraded to a regular quest room. We understand sometimes these things happen. Our issue was they didn't tell us upon check in, and did not lower our room rate until we went back down to the front desk and put in a complaint. Also, a false fire alarm went off at 7:30 am. Their breakfast... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Akron, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I have stayed at the Hampton Inn – Albany Downtown many times. I have come to expect a friendly staff and a great customer service experience. That all changed this past weekend. I needed to change my travel plans to another Hilton property and was surprised to find that Hilton had changed its cancellation policy. A management team member (Amy)... More 

Was this review helpful? Yes 2
Huntington, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I always choose to stay at this hotel when visiting my family in Albany. It's a great location downtown- easy access to the highway and direct route to uptown. Staff is VERY helpful. Rooms are nice and always clean!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Bronx, New York
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel this past weekend and I enjoyed my stay. I was in and out; therefore, I don't have much to comment about in regards to the amenities outside of the room. I stayed in rooms 905 and 318. Friday night was a last minute reservation; which is why I stayed in two different rooms. Checking in... More 

Was this review helpful? Yes
New York City, New York
2 reviews
4 of 5 stars Reviewed 1 week ago

My overall experience was good with the execption of the water main break which resulted in the hotel being flooded in sub zero weather. The staff handled the problem in a professional manner. We had to check out in the a.m. without having the ability to shower and I felt that the staff could have accomodated our request to shower... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
New York, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Look Elsewhere, we had a terrible time at this hotel. Were greeted as Gold Members, restaurant was closed, never were able to eat. We were not served breakfast. I was never approached about the hotel conditions.

Review collected in partnership with Hampton

Was this review helpful? Yes
Zena S, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Dear Ronald M, Thank you for taking the time to share your experience during your recent stay with us. I am sorry it was not favorable, as that is our goal. The restaurant that is connected to our location is only open Monday through Saturday and our complimentary breakfast is open daily for our guests to enjoy. I will be... More 

cliffside park, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

i enjoy my stay there. have stayed other times and always my first to go to. it is close for my business purposes and if i don't want to search fro a restaurant, Dp's is really enjoyable right in the hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Zena S, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Dear Heidi G, Thank you for being a frequent guest of ours, we greatly appreciate your loyalty to our property here in downtown! I am glad to see you have enjoyed your stays with us including our convenient location for business travel as well as great restaurants and other attractions in the Albany area. We greatly appreciate you taking the... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hampton Inn & Suites Albany - Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Albany - Downtown

Address: 25 Chapel Street, Albany, NY 12210
Phone Number:
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Albany - Downtown 2.5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Priceline, Hilton Hotels, Cheap Tickets, Orbitz, Hotels.com, Despegar.com, EasyToBook, Odigeo and Tingo so you can book your Hampton Inn & Suites Albany - Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Albany - Downtown
Hampton Inn & Suites Albany - Downtown Hotel Albany
Hampton Inn Hotel Albany
Hampton Inn Albany
Albany Hampton Inn
Hotel Style:
#1 Green Hotel in Albany
#3 Romantic Hotel in Albany
#5 Business Hotel in Albany
#6 Family Hotel in Albany

132 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (45)
Viewed
Dining (1)
Viewed
Hotel & grounds (10)
Viewed
Bathroom (6)
Viewed
Room/suite (14)
Viewed
View from room (4)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (87)
Viewed
Room/suite (38)
Viewed
Business center/function rooms (4)
Viewed
Dining (8)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (12)
Viewed
Other (22)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay