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All 50 Albany hotels

Hampton Inn & Suites Albany - Downtown

2.5 of 5 Hotel   |   25 Chapel Street, Albany, NY 12210
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Ranked #5 of 50 hotels in Albany
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
Tania J Huntington, United States
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348 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Huntington, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Every staff member at this hotel was courteous, friendly, and professional. They would go out of their way to help you in any way they could. This is VERY impressive and rare to find!!! The hotel is located in downtown Albany and within walking distance of shops and businesses.

Review collected in partnership with Hampton

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Oneonta, New York
1 review
5 of 5 stars Reviewed 6 days ago NEW

I just want to send a BIG Thank You to the staff and Management for their wonderful service rendered to our the choruses at this year's convention. The Staff were so friendly, polite and accommodating, anything we asked for they were able to provide. The rooms were clean, comfortable and nicely appointed. I must give special cudos to Megan, and... More

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Syracuse, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

Wow, what a weekend! And what fantastic staff at the Hamton Inn and Suites Albany-Downtown! I cannot speak highly enough of the service our groups received over the course of our 4-day event. I always expect clean, comfortable rooms at a Hampton Inn, and this facility was no exception. What WAS exceptional was the manner in which personnel, from the... More

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Syracuse, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

Many thanks to the staff of the Hampton Inn and Suites and Albany for doing such an excellent job this past weekend. As another reviewer stated "it's no small task to accomodate and provide such great service to a large group, BUT YOU DID!" The rooms were spacious and clean, the staff was friendly and helpful at every turn. When... More

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Cortland, New York
1 review
5 of 5 stars Reviewed 1 week ago

It's no small task to accomodate and provide great service to a large group but you did. Service is friendly and prompt. Rooms were comfortable. Staff bent over backwards to see that needs were met and having breakfast provided was especially welcome and very good. Thank you from a Sweet Adeline.

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New York
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed here before and was impressed. This return trip did nothing to chnage that. Quick check-in. Front desk staff extremely friendly and helpful. Free wi-fi and free breakfast. Comfortable beds and clean rooms. Tip: If you need to be close to ice or vending machines, get a rrom on an even numbered floor. No ice/vending on odd numbered... More

Review collected in partnership with Hampton

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Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your review, rxman! We are so glad that you enjoyed your stay and even more that you've visited the Hampton Inn & Suites Albany Downtown before! We are thrilled that everything was up to your liking and that you found your room both comfortable and clean; I will be sure to thank the housekeeping staff on your... More

Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a night in Albany when changing trains from the Lake Shore Limited to the Adirondack and chose this hotel being reasonable distance from the station and good reviews. We were very happy with our choice. We asked for a room high up to get a view and were given a pleasant, good sized room, very clean. There was... More

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Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your review, Adrianne! I am so glad that you chose to say with the Hampton Inn & Suites Albany Downtown and thank you for taking the time to review us! I am glad that you had a great stay and that you enjoyed your room and got to experience Albany a little bit! I'm sorry that you... More

New Hartford, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

We had to stay 2 nights in downtown Albany for an event at the Palace Theater. Upon checking in I was pleasantly surprised with an upgrade to a suite. The on-site parking was very convenient. The hotel was very clean and modern. The suite was beautiful. I would definitely stay there again!

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Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your review, Stacy! I am glad to hear that you had a great stay and were able to enjoy one of our suites! We are glad you were able to take advantage of our convenient parking lot- it really is helpful for our Palace guests! Thank you so much for staying with us and taking the time... More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 3 weeks ago

I've never been to Albany,NY so I was a little weary when I found out I had to come due to work. Let me first say that I travel three weeks out of the month for work so I'm very accustomed to staying in hotels. I had called a few days before my planed arrival to ask about an arrival.... More

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Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Hello Frank! Thank you for taking the time to review the Hampton Inn & Suites Albany Downtown! I’m so glad to hear that you had such a wonderful stay with us! While we are very proud of our hotel and the quality of everything, we are especially proud of our employees and the level of service that everyone provides. We... More

new york, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Great setting for the price, clean, helpful staff. Zac was wonderful with the reservation and full process. The 3rd floor was wonderful, private and safe. The rest of the staff was very friendly and helpful.

Review collected in partnership with Hampton

Was this review helpful? Yes
Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Angela, Thank you so much for taking the time to review the Hampton Inn & Suites Albany Downtown! I'm so glad to read that you had a great stay and that you got to experience the Empire Floor! We are very proud of it and are thrilled that you got to enjoy it as well. Thank you for your kind... More

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Additional Information about Hampton Inn & Suites Albany - Downtown

Also Known As:
Hampton Inn And Suites Albany - Downtown
Hampton Inn & Suites Albany - Downtown Hotel
Hampton Inn & Suites Albany - Downtown Hotel Albany
Hampton Inn Hotel Albany
Hampton Inn Albany
Albany Hampton Inn
Address: 25 Chapel Street, Albany, NY 12210
Phone Number:
Location: United States > New York > Albany
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Albany
#2 Business Hotel in Albany
#4 Romantic Hotel in Albany
#8 Family Hotel in Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Albany - Downtown 2.5*
Official Description (provided by the hotel):
The upscale downtown Albany hotel features 121 lavishly-appointed guest rooms, 35 suites with microwaves and refrigerators, eight whirlpool suites and one executive 2-room suite. The new hotel boasts wired and wireless Internet access, complimentary On the House® hot breakfast, on-site exercise facility with sauna and steam room, plenty of meeting space (we specialize in law firm deposition meetings), fresh hot coffee and tea in the lobby 24/7 and, of course, Hilton HHonors® points and miles for your stay. Eleven accessible rooms are available. All rooms and suites are smoke free and feature the Clean and Fresh Hampton Bed™. Welcome to Albany’s brightest new star!Yono’s Restaurant, and dp, an American Brasserie, share space near the entrance of the Hampton Inn & Suites! Just a step through the doorway for hotel guests, this upscale fine-dining restaurant features creative continental and Indonesian cuisine for a memorable dining experience.The Hampton Inn & Suites Albany Downtown is centrally and conveniently located to many downtown attractions, government buildings and points of interest. Business travelers will enjoy easy access to the area’s many businesses and corporations. ... more   less 
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