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All 49 Albany hotels

Residence Inn Albany Washington Avenue

3.0 of 5 Hotel   |   124 Washington Avenue Extension, Albany, NY 12203
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Ranked #8 of 49 Hotels in Albany
A recent review
4 of 5 stars reviewed 1 week ago
travelsforworkBoston Boston
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71 reviews from our community

Traveler rating
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32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston
Contributor
18 reviews 18 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel. Clean, comfy bed with good linens and towels. Nice bathroom. Free parking. Good workout center and pool. Food is free, it's ok not great. Restaurants close by, but not walkable. Staff was very nice. Big facility with lots of rooms. Even with all the snow this place was well cleared which is incredible.

Was this review helpful? Yes 1
Brandon C, General Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you for taking the time to review our hotel! I appreciate hearing you enjoyed your stay. Hope you can visit us again when we dont have the snow! More 

NYC
Top Contributor
190 reviews 190 reviews
41 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here while visiting our son at college. Great hotel, excellent rooms, great wifi, good breakfast. The rooms are up to date and very comfortable. The other reviews are correct re how it is tough to fine, but use google maps. It is worth it!

Was this review helpful? Yes 1
Brandon C, General Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you for your review! Finding us can be a bit tricky if you are new to the area so please feel free to call us directly at 518.218.7240 if you need assistance! More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel exceeded our expectations. The staff is incredibly accommodating and friendly. The hotel is new or very updated. The pool area is much nicer than most residence inn/courtyards. Breakfast is abundant. Rooms are clean and nice. Beds are soooo comfortable. I have stayed in all kinds of hotels...top to bottom. I am often picky and worried about cleanliness. This... More 

Was this review helpful? Yes
Brandon C, General Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you! I appreciate your comments and hope we get to see you again soon! More 

NY
Top Contributor
90 reviews 90 reviews
48 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed January 8, 2015

This hotel was fabulous. The room was clean, comfortable, big, excellent! The staff was friendly at all times. I travel to Albany on business often, and although there are a few other really nice choices, nothing beats this Residence inn in my opinion. I must say however, I drove past three times trying to finds the entrance. The hotel is... More 

Was this review helpful? Yes 3
Brandon C, General Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you! I appreciate you taking the time to review our hotel! We look forward to seeing you (and your family) when you return the Albany area! More 

Coral Gables, Florida
Top Contributor
298 reviews 298 reviews
72 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed January 8, 2015

Great property right by the expressway. Few miles from the airport. Great service and great hospitality. Big and comfortable dining area ( for breakfast). The coffee was ready by 6 am ( great). The lady at the breakfast area was wonderful. Great attitude and so friendly. I had a 2 bedroom room on the first floor. What a fabulous and... More 

Was this review helpful? Yes 2
Brandon C, General Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you for taking the time to review our hotel! I'm glad you enjoyed your stay and look forward to seeing you again! More 

New York City
Senior Contributor
49 reviews 49 reviews
38 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 8, 2015

I was in Albany for business and this hotel was recommended by the conference organizer. Great business price with a large, clean and well-appointed room. My only hitch was that I checked in late and no food on site. Took care of things by walking through the snow to the nearby mall. The hotel is outside of the city of... More 

Was this review helpful? Yes 2
Brandon C, General Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you for taking the time to review our hotel! For your stays in the future we do have many delivery places (other than just pizza) that we can suggest for you. If you have any other concerns please feel free to call the hotel directly at 518.218.7240. More 

Albany, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 4, 2015

Sadly, no one here still "knows my name" as I mentioned in my first review. I suspect that Chloe is gone as I haven't seen her lately and that's likely the reason no one else knows, or seems to appreciate that I am a Gold Elite member. I no longer feel like a member of the family at this RI,... More 

Was this review helpful? Yes 1
Brandon C, General Manager at Residence Inn Albany Washington Avenue, responded to this review

I apologize that you feel there has been a decline in service. I'll make sure to remind the new team members the importance of our repeat guest. Chloe is still with us! She is in school so her class/work schedule changes each semester. Taylor is our Operations Manager at the Front Desk and I am still the General Manager, so... More 

Macedonia, Ohio
Top Contributor
84 reviews 84 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 4, 2015

Recently stayed in 2 bedroom unit at this hotel. The rooms were spacious enough and bring fairly new the furnishings were nice. The breakfast was typical Marriott. I did not like the fact that the front desk was not manned during my entire stay. The employees rather stayed in closed office and seem to maybe have a camera to know... More 

Was this review helpful? Yes 1
Brandon C, General Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you for your review! I have noted your comments about the desk not being staffed and I will make sure our entire team is aware of our policy regarding being away from the Front Desk. If you have any other comments you would like to share with me please feel free to call the hotel at 518.218.7240. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 2, 2015

Was very excited to stay here on NYEs with my 3 little kids who were more than excited to swim and hang out in what appeared to be a great hotel. The gentleman who I talked to at 6:15 at the front desk told me he would give me the room for $89, but I needed to walk in and... More 

Was this review helpful? Yes 1
Brandon C, General Manager at Residence Inn Albany Washington Avenue, responded to this review

I apologize we were unable to reach an amicable outcome to your situation. As always the comfort, service, and security of all of our guests is our first priority. You may continue to reach out to Marriott Customer Care if you have any other concerns that we have not been able to address. More 

New Jersey
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 29, 2014

After reading some of the negative reviews, we were a little apprehensive about staying at the Res Inn. However, our experience was excellent. The rooms are modern, with all amenities we could want. Two big TVs. The bathroom was large, and the shower enormous. Staff was VERY friendly and helpful. The free breakfast was a step up from the usual... More 

Was this review helpful? Yes 2
Brandon C, General Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you for your review! We look forward to seeing you again in the future! More 

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Additional Information about Residence Inn Albany Washington Avenue

Address: 124 Washington Avenue Extension, Albany, NY 12203
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Albany Washington Avenue 3*
Number of rooms: 106
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