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Residence Inn Albany Washington Avenue

#6 of 50 Hotels in Albany
Certificate of Excellence
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124 Washington Avenue Extension, Albany, NY 12203
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Residence Inn Albany Washington Avenue
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Residence Inn Albany Washington Avenue
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81 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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kolkata
Level Contributor
173 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 466 helpful votes
5 of 5 stars Reviewed yesterday NEW

I had the privilege of staying at numerous Residence Inns across the country on business, and this one property can easily claim to be its number one, in my opinion, in terms of service, amenities, cleanliness and quality of food. Believe me, I just don't keep awarding "excellent" category to just any property, as I'm widely travelled with lots of... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2015

The hotel is brand new, the room is nice, big, clean and cozy. What is more, the complementary breakfast is well beyond the average. Highly recommend to people traveling nearby Albany ! We will visit again if chance. The hotel is brand new, the room is nice, big, clean and cozy. What is more, the complementary breakfast is well beyond... More 

Was this review helpful? Yes 1
Brandon C, General Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you! I'm glad to hear you enjoyed your stay and look forward to seeing you again! More 

Stratford, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 21, 2015

Though a little farther from the airport than its brethren, this Residence Inn is newly built and offers a contemporary look and feel. With the Cross Gates Mall a few steps away, you have access to all kinds of services and products. The Inn itself offers a variety of suites, including double bedrooms. They also offer to stored personal effects... More 

Was this review helpful? Yes 1
Brandon C, General Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you for taking the time to review our hotel, we appreciate the feedback! More 

Albany, New York
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 20, 2015

New and well taken care of establishment. I recommend this Marriott residence Inn over any and all other Marriott's that I have stayed in in the Albany Capital area. Extremely clean, beautiful room, well organized room, kitchenette, two bedrooms and two very modern bathrooms. I wish we had stayed longer!

Was this review helpful? Yes 2
Tharaldson H, Guest Relations Manager at Residence Inn Albany Washington Avenue, responded to this review

Bob F, Thank you for the Awesome review. It is our mission to provide all of our guests with a great experience. We appreciate you sharing our success with others. Hoping that when your travels bring you back to town, you will visit us again. Best Regards, Cindy Dulaney Residence Inn Albany Washington Avenue More 

Rome, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 30, 2015

I travel often, but most times find hotels to just be so-so in the customers service department. Very standard and cool feeling, but adequate. this is not the case here. Ms. Chloe and Crystal are on the ball, make you feel like your home. Brandon the manager is there just about all the time and on the spot whenever I... More 

Was this review helpful? Yes 1
Brandon C, General Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you! We enjoy having you here! If there is anything we can do to make your stay more comfortable please let us know! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 24, 2015 via mobile

I stayed at the Albany residence in to visit family. I must say I was beyond satisfied with the way the management and staff ran this hotel. Seeing a friendly face from your house keeper Markella your warm professional front desk Tyrone and Chloe and your outstanding manager Crystal. This was by far one of the best experiences I've had... More 

Was this review helpful? Yes 1
Brandon C, General Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank You! I appreciate your feedback and love hearing that your stay surpassed your expectations! I will share your comments with everyone you mentioned, and we look forward to seeing you again! More 

ny
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 27, 2015

Without a doubt the best place to stay in Albany. When we visit our children who live in the Albany area we always stay at this residence inn, its quiet, close to the cross gates mall, the rooms are always clean, the beds are the best and the entire staff is always cheerful and happy to assist you with all... More 

Was this review helpful? Yes 1
Brandon C, General Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you! I appreciate you taking the time to review our hotel and share your thoughts! We look forward to seeing you again! More 

Marrero
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 22, 2015

We reserved 5 rooms here for our family of 14. The rooms were very clean and spacious. All rooms have a kitchen and separate living room. The complimentary dinner that evening was great at the hotel. The free breakfast was good as well. The staff is friendly and very accommodating. Location is very close to a mall and places to... More 

Was this review helpful? Yes
Brandon C, General Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you for taking the time to review our hotel! I'm glad to hear your stay went well and you enjoyed your time with us! I hope to see you, and your family again in the future! More 

New York City, New York
1 review
5 of 5 stars Reviewed March 19, 2015

I stayed at this hotel from March 9th to 13th. I was widely impressed about the cleanness of the suite from all the beddings, and towels to the entire bathroom (I am moderately germ phobic). I always clean TV remote control when I check in the hotels. It pleasantly surprised me that the cleaning wipe was spotless after I cleaned... More 

Was this review helpful? Yes
Brandon C, General Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you! I'm glad you enjoyed your stay and we look forward to seeing you again! I'll be sure to share your experience with everyone on our team. Safe Travels! More 

Connecticut
Level Contributor
130 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed February 28, 2015

Conveniently located for my business trip, the hotel location near the mall was perfect for my teenage kids who tagged along for the ride. The hotel staff were very helpful when we arrived a bit early for check in. The room was spacious and the breakfast was generous. Will definitely stay here again.

Was this review helpful? Yes
Brandon C, General Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you! I appreciate hearing that we met your expectations! I hope we can see you and your family again soon! More 

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