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All 50 Albany hotels

Hilton Albany

3.5 of 5 Hotel   |   40 Lodge Street, State & Lodge, Albany, NY 12207 (Formerly Hotel Albany)
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Ranked #15 of 50 hotels in Albany
A recent review
5 of 5 stars reviewed 2 days ago
Pamela H Galway, New York
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195 people have reviewed this hotel

Traveler rating
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    30
    17
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Galway, New York
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

......was treated VERY well, service a bit slow in restaurant but there were MANY of "us" and honestly, a bit too few of "them!" Room had lovely view of a couple of nearby churches and State buildings, comfy beds, modern bath and plenty of drawer & storage space. Saw many employees stopping to give directions, answer questions...all in all very... More

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Madison, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

From check in to check out, service was top class. The event facilities were well maintained and everyone was friendly. I travel frequently and loved this hotel. In-room service was fast and accurate. The chocolate lava cake is a must!

Review collected in partnership with Hilton Hotels & Resorts

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Apalachin, NY, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

In Albany for training, which included lodging at the Hilton. As many others have noted, the only way to control the temperature in the room, as I was told at the front desk, was to open a window. Great, 10th floor, no screen (who knows what could fly in) and now I get to hear the traffic noise, sirens, beeping... More

Review collected in partnership with Hilton Hotels & Resorts

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Poughkeepsie, New York
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for 2 nights for the Greater NY/NJ Region 15 Sweet Adelines International women's chorus contest. Found the hotel very easily - good access from major highways and central to all the major attractions in downtown Albany. The management worked very hard to make the first gathering in Albany (past years were in Philadelphia) a comfortable, convenient and smooth transition... More

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syracuse, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Our room had dirt in bathroom. Towels were minimal. For the price extra you pay for a Hilton, it was not any different or cleaner than a Super 8. Did not even use shower for these reasons. We only stayed 1 night but that was enough. We had a room with an adjoining room and could here everything the other... More

Review collected in partnership with Hilton Hotels & Resorts

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Hazlet, NJ
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel easy 15 times. Before they did the remodeling the service was outstanding and you would get the little extras, I referred many of peers that had to stay in Albany that this hotel was outstanding. Now you have a Hilton corporate hotel that dings you for everything including parking that was included at a... More

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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Very friendly staff and clean. Great location easy parking for downtown. Breakfast was good. We were suppose to have an executive suite but it was just a normal room. My only complaint was the pool was cold and spa was out of order and that was one of the reasons we stayed there with the kids was to swim.

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1 review
2 of 5 stars Reviewed 1 week ago

This hotel was by far the worst I have ever stayed in. The staff could care less about anything and it was very insulting to be told that if it's too hot in the room to just open the window- the thermostats on the wall are just for decoration. Bathroom was disgusting as well. Never again will I stay here.

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JD-GM-ALBHH, General Manager at Hilton Albany, responded to this review

Dear Ryan G, I just read your recent review of our hotel on Trip Advisor. Obviously we failed to meet your expectations. Our Heating and AC System operate with either Heat, or Air Conditioning, depending the time of year. It was unfortunate for to have received such a response. I am sorry for the remark made about opening a window.... More

Albany, United States
1 review
2 of 5 stars Reviewed 1 week ago

Upon arrival checked into room to find it has been occupied. Bleh! Had to return to desk who had person sort of matter of fact and offered a drink as compensation. Expect that from some other chains not Hilton.

Review collected in partnership with Hilton Hotels & Resorts

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JD-GM-ALBHH, General Manager at Hilton Albany, responded to this review

Dear Kenneth J, Thank you for your review on Trip Advisor. I was disappointed to see that you were checked in to a Vacant room which had yet been cleaned. I do apologize for this mistake and would like to speak to you more about this incident. Feel free to email me directly john.d'adamo@hilton.com Thank you, John D'Adamo General Manager More

Kingston, New York
1 review
5 of 5 stars Reviewed 1 week ago

A few months ago I stayed overnight at the Hilton Albany with a large trade organization. Booking my stay was so easy thanks to their Sales Manager, Brian. He was very accomodating and prompt in getting back to me with answers to my questions. Upon arrival the front desk staff who checked me in was very pleasant and the overall... More

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JD-GM-ALBHH, General Manager at Hilton Albany, responded to this review

Dear Melissa P, Thank you for your review of the Hilton Albany on TripAdvisor.com. I am glad that your meeting went well and that Brian Murphy assisted you during your conference. Brian truly cares for his guests and will go out of his way to insure a successful event. Thank you for your business. Warm regards, John D'Adamo General Manager More

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Additional Information about Hilton Albany

Address: 40 Lodge Street, State & Lodge, Albany, NY 12207 (Formerly Hotel Albany)
Phone Number:
Location: United States > New York > Albany
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 50 hotels in Albany
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Albany 3.5*
Official Description (provided by the hotel):
With completion of the $16 million renovations guests now see the dramatic and exciting change of the facility upon arrival starting with the new entrance, spacious lobby, guest registration counters and the beautiful Charter Restaurant and SESSIONS lounge. This new look brings a sophisticated and upscale setting to downtown Albany all designed to invite people to share, meet and socialize in the public areas of the hotel.The hotel is now 100% non-smoking in all guestrooms.The changes are extensive - including all the elevators, corridors, guest rooms and suites. Now renovated and upgraded meeting the newest standards which are exemplifying Hilton's commitment to its customers. Even the function areas, pool and fitness center have been completely remodeled for the comfort of our guests that provides a contemporary and comfortable environment to conduct business or just to relax.Hilton Albany is the smart choice for travel to Albany - offering comfort, convenience, and a wealth of amenities as well as HHonors points for guests. Located just one block from the New York State Capitol Building and two blocks from the Times Union Center, hotels don’t get any more downtown than this.Getting here is simple too – the Albany Rensselaer Amtrak Train Station is just five minutes away, and the Albany International Airport is just fifteen minutes from our door. Once you have arrived at our hotel in Albany, you’ll find that the best of the city can be found within a few steps in any direction. Hilton Albany is located in the heart of it all, making urban exploration exciting.This downtown Albany hotel is the largest in the area, boasting 385 oversized guest rooms and suites that lend themselves to sophisticated and comfortable travel. Guests at our full-service hotel can appreciate an array of perks that make any stay unbeatable. From complimentary Wi-Fi throughout the hotel to a state-of-the-art Hilton Fitness Center to the largest ballroom in the Capital District, our amenities put us above and beyond other hotels in the area.With over 30,000 square feet of space for weddings, meetings and group travel, planners find delight with our downtown Albany hotel. Offering a professional catering staff, flexible venues and customizable online tools to assist in planning, Hilton Albany makes event planning a seamless exercise. ... more   less 
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