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All 49 Albany hotels

CrestHill Suites Albany

3.0 of 5 Hotel   |   1415 Washington Avenue, Albany, NY 12206
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CrestHill Suites Albany
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Ranked #18 of 49 Hotels in Albany
A recent review
5 of 5 stars reviewed 1 week ago
Karen B Meridian, Idaho
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288 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Woodinville, Washington
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed yesterday NEW

So I usually give pretty good reviews ... and with apologies to the new manager since apparently some of the rooms have been renovated and guests had a great experience, I was not in one of them and my stay at the hotel was not pleasant except for the helpful and friendly staff. I’d arrived rather late (10 p.m.) after... More

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Meridian, Idaho
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We loved the Cresthill Suites in Albany! Our rooms were large, comfortable, beautifully decorated, quiet, and reasonably priced. The service was over the top. We got there late after a stressful drive pouring rain, and the complimentary chocolate cookies were gone. So the young man checking us in volunteered to make more and call our rooms when the cookies came... More

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Matt C, General Manager at CrestHill Suites Albany, responded to this review

Thank you for an incredible review of our hotel. As a new GM to the property, it is quite nice to read this. I do hope that you find your way back to us if ever in Albany again. More

Somerset, New Jersey
Top Contributor
73 reviews 73 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Was here for a work, stayed a week. Room was fairly clean, definitely needs updating. They need to rethink the location of smoking rooms. They are not located together on the highest floor. They are intermingled with non smoking rooms. Old laminate in the kitchen. Popcorn ceiling. Grout needs some fixing up in the bathroom. Would not sit on the... More

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Matt C, General Manager at CrestHill Suites Albany, responded to this review

Thank you for the review. This property has recently undergone some major changes, with many more yet to come. I have only been the GM here for a week and am more than eager to see reviews of my guests' stays. I can learn so much, so quickly with these reviews. I assure you, I will work very hard to... More

San Antonio, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

During my recent business travel to Albany, my company booked our stay for the convenience of using the hotel shuttle services. I arrived to the hotel after a long day of travel and was given a room on the 3rd floor that had a horrible smell of pet urine, the bed was messy and a dirty towel filled with hairs... More

Was this review helpful? Yes 1
Matt C, General Manager at CrestHill Suites Albany, responded to this review

Thank you for your review of our hotel. I must say that I am quite embarrassed and extremely sorry for any and all inconveniences you encountered while a guest of ours. I feel it is very important to tell you that I have been the GM at this hotel for just over a week and truly appreciate receiving information such... More

Saint James, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Was happy to find a dog friendly hotel in a convenient Albany location. The staff at the front desk were very friendly and helpful. The first thing we noticed when getting up to the 2nd floor was the strong smell of smoke. As non smokers this was not a good first impression. The room was spacious but the 2 "queen... More

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Delmar, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

love Angela,sweet lady who is the chef. The hotel's breakfast is the best. It is a small but lovely hotel in the downtown Albany, located very close to the Suny-albany campus, so if your family will visit the campus, the location will be the best. it is just a few minutes walk away.

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Edmonton, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall I was pretty happy staying here at Cresthill! It was dog friendly and was in a great location by the highway but far away enough that it was quiet. I really enjoyed walking to the U at Albany across the street as well. The room was clean-ish. The couch was pretty stained and the shower curtain had the moldy... More

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Ithaca, New York
Senior Contributor
45 reviews 45 reviews
35 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We chose this hotel based on its website as well as the fair price of a suite. We were able to check in early and were greeted with friendly front desk staff. Gage was particularly nice. Our room was nicely furnished. I do agree with a reviewer that It needs some updating, namely carpeting and cabinets. However, it was clean,... More

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New York City, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I stayed at the Albany Crest Hill Suites for 3 nights for business. The staff was very nice - Gage in particular was very funny and knowledgeable. All of the staff were friendly, but they are representing an old product, which is not their fault. When I arrived on the 3rd floor it had a horrible, old dirty carpet smell... More

Was this review helpful? Yes 1
New York City, New York
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently stayed at the Albany CrestHill Suites. My stay overall was pleasant and my room was very clean and comfortable. I would certainly stay at this hotel again, however there were a few issues that I feel should be fixed. First, there is a strong smell of cigarette smoke in the hallways and common areas of the hotel. While... More

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Additional Information about CrestHill Suites Albany

Address: 1415 Washington Avenue, Albany, NY 12206
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — CrestHill Suites Albany 3*
Number of rooms: 95
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Also Known As:
Cresthill Suites Albany Hotel Albany
Cresthill Hotel Albany
Albany Cresthill Hotel

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