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CrestHill Suites Albany

3.0 of 5
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1415 Washington Avenue, Albany, NY 12206
CrestHill Suites Albany
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Ranked #19 of 50 Hotels in Albany
A recent review
5 of 5 stars reviewed 1 week ago
Jessica P Albany, New York
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347 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (347)
  • Mar-May only
    (93)
  • Jun-Aug only
    (145)
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    (74)
  • Dec-Feb only
    (35)
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Albany, New York
1 review
5 of 5 stars Reviewed 1 week ago

Rooms are great, spacious. Staff is wonderful. Very quiet and close to university. I was there for over a month and was actually sad to leave. There is also complimentary breakfast and dinner during week. Will definitely stay there again!

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Baldwin, New York
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here for 2 nights to attend a conference. The staff were always friendly and helpful. I was given the option at check-in to choose which floor I would like to stay in which was nice. There was free parking onsite. The gym could use some sprucing up with maybe a little something on free weights. The breakfast was... More 

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Ohio
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in Albany/Schenectady for a four-day family visit and chose this based on TripAdvisor rating vs. cost relative to other places. It worked out really well and we plan to come back next time we're in town. Room was clean and spacious, with a couch, multiple chairs, a kitchenette with dishwasher, and a little breakfast nook counter area; bed... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

Best place to stay. Studio type room. Clean and comfortable bed. The breakfast was good and breàkfast substantial. I will return! Staff was friendly and willing to assist.easy to recommend. Price was çonducive to quality given.

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Westerville, Ohio
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had room with broken hair dryer and within 10 minutes of calling the front desk, a new one was installed. Room was quiet but we were NOT on the I 90 side of the building. Beds were very comfy. Breakfast was very tasty ~ mini omelets, blueberry scones....MMMM! Right across from the University. And quick access onto the highway. Would... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

My flight was redirected to Buffalo NY instead of Albany. I wasn't able to get to the hotel until the next day after traveling all night. The hotel staff immediately took care of me and got me into my room as quick as possible so that I could shower and rest. Very sympathetic!

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Sydney, Australia
Level Contributor
116 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed 3 weeks ago

After a long day of driving to our destination, we were looking forward to a relaxing night in the hotel. Considering the reviews the hotel has received, we were expecting a pleasant experience. Whilst not as up to date as some of the other hotel chains, the lobby and frog gardens were immaculate, and the front desk clerk, whilst overzealous,... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The family and I where very impressed with this place and would love to stay again sometime. Felt very comfortable and was able to rest well. Great place for families. Very friendly and noligabaly staff

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Matt C, General Manager at CrestHill Suites Albany, responded to this review

Thank you so much for taking the time to review our hotel and your stay here on tripadvisor.com. We so greatly appreciate it! More 

Winston Salem, North Carolina
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We were concerned seeing some of the more recent reviews with low ratings that appeared after booking this hotel. Our rate was very reasonable, the location good for our needs as we were passing through Albany and needed an overnight spot. The rooms were HUGE, clean, with more than we needed (large frig, microwave, dish washer, bar for eating, couch,... More 

Was this review helpful? Yes 1
Matt C, General Manager at CrestHill Suites Albany, responded to this review

I wouldn't be so sure the negative reviews were merited ;) Anyway, thank you so very much for a great review of your stay and our hotel. We all work very hard for our guests and it is so nice when that gets noticed. More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 28, 2015 via mobile

The worst hotel I have been to, very dirty and dusty, I wonder if it's ever cleaned. The windows are very dusty, and the carpet has a lot of stain. I felt very itchy, something was biting me and that could be fleas, coz my husband, my baby boy and I were scratching. The cleanest part is the kitchen and... More 

Was this review helpful? Yes 1
Matt C, General Manager at CrestHill Suites Albany, responded to this review

It is always quite unfortunate when you receive a review such as this. As everyone knows, where there's smoke, there's fire, so I'm sure there must be some truth to what you are reporting. However, I must say I would have at least expected the opportunity to make it better. I would have truly appreciated the chance to make your... More 

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