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CrestHill Suites Albany

3.0 of 5 1415 Washington Avenue, Albany, NY 12206
Best prices for: 1 room 1 guest
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CrestHill Suites Albany
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CrestHill Suites Albany
CrestHill Suites Albany
CrestHill Suites Albany
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308 reviews from our community

Traveler rating
    115
    107
    37
    22
    27
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109
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montreal, Canada
1 review
4 of 5 stars NEW

The staff was very professional and helpful, the hotel really quiet although sold out, the room was impeccably clean, including the bathroom. It was spacious (third floor, one King size bed), with all the necessary equipment in the kitchenette for a three-day long stay, a desk space, a sofa and armchair with coffee table, a big flat TV screen. You... More 

Was this review helpful? Yes
Red Bank, New Jersey
1 review
5 of 5 stars Reviewed 6 days ago NEW

Spent two nights in Albany, found the room, spacious, bright and comfortable. The kitchen was clean and even included detergent for the dishwasher. The breakfast buffet was good and even though we didn't try it, was impressed they offered an evening meal. Free washers and dryers made my wife very happy. Staff was very friendly and helpful. Would definitely stay... More 

Was this review helpful? Yes
Matt C, General Manager at CrestHill Suites Albany, responded to this review

Thank you for such a positive review of your stay with us. We are all very glad you had an enjoyable experience. I do hope that we will see you again soon and you have time to try our evening meal. It's just as good, if not better, than breakfast! More 

1 review
4 of 5 stars Reviewed 2 weeks ago

I spent Valentines Day weekend here with my girlfriend. Nice cozy room, great breakfast, and pleasant staff. My only complaint is that given the weather that weekend, I wished the hotel would bump up the heat in the rooms. The thermostat limit was up to 76 degrees I believe. Even with closed windows the cold air still crept in at... More 

Was this review helpful? Yes
Matt C, General Manager at CrestHill Suites Albany, responded to this review

Thank you for a very nice review. My apologies to you and your girlfriend about the heat. Our thermostats are set to only go to a maximum temperature of 76 to save energy and keep the cost of our rooms affordable. However, you certainly have a valid point, especially since we are on the verge of having the coldest February... More 

Scotia NY
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Just spent an overnight with friends visiting the area and found the 2 room suite with kitchenette to be spacious. The bed was very comfortable. Did not checkeck the breakfast, but the kitchen refridgerator was very welcomed. The rooms were clean as were the linens.

Was this review helpful? Yes
Matt C, General Manager at CrestHill Suites Albany, responded to this review

Thank you so much for the great review. It's always nice to read positive comments that reflect the effort and hard work that our team puts in. We hope to have you back soon! More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

We have stayed at this hotel dozens of times with our dog for over a dozen years. Today after we made a confirmed reservation they told us they were no longer "pet friendly" since the new year and did so in a very unfriendly manner without providing any alternative assistance besides "good luck". I travel every week on business without... More 

Was this review helpful? Yes 2
Matt C, General Manager at CrestHill Suites Albany, responded to this review

Considering I, personally, heard my AGM and front desk associate discussing this matter with you, I can only say that I could not disagree more with your account of it. That being stated, I thank you very much for your previous business and apologize that we are no longer a pet friendly hotel. Thank you for taking the time to... More 

New York City, New York
1 review
3 of 5 stars Reviewed January 21, 2015 via mobile

Stayed here do to proximity to suny Albany. Got an excellent price from Priceline . Hotel is very dated but size of room is huge!! They offer free dinner and breakfast but I didn't go to either. It's a good value especially if you want to put up to 5 in a room

Was this review helpful? Yes
Matt C, General Manager at CrestHill Suites Albany, responded to this review

Thank you for taking the time to complete a review here on tripadvisor. We do appreciate it very much. I do apologize that you didn't enjoy your stay as much as perhaps you expected to. We are working on making some upgrades shortly that will modernize us a bit and, once complete, I'm sure you will rank us a 5!... More 

Albany, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 14, 2015

Very nice extended stay. Clean rooms, comfortable beds and friendly staff. Provides a full breakfast daily and dinner Monday - Thursday all included with your stay. With full kitchenettes in the rooms who needs to have food included twice daily but they do. How great is that? And its not your run of the mill standard continental breakfast. There's fresh... More 

Was this review helpful? Yes
Matt C, Manager at CrestHill Suites Albany, responded to this review

Thank you for an incredible review of our hotel. Your gracious comments are certainly welcomed and most appreciated. I hope that we can continue to be your hotel of choice whenever you're in Albany and can't wait to have you back as our guest! More 

Sarasota, Florida
Top Contributor
78 reviews 78 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 14, 2014 via mobile

nice hotel with a friendly staff. Hallway was a little dirty,but room was clean. Room was not as large as some suites hotels and the layout was strange but over all a nice stay. Breakfast was good with a nice selection. Will stay here again.

Was this review helpful? Yes
Matt C, Manager at CrestHill Suites Albany, responded to this review

Thank you for your review of our hotel and your stay. I know we do have a somewhat unusual layout of our studio suites but our one bedroom suite is pretty normal! :) Hopefully next time in Albany we can upgrade you to a one bedroom suite and I'm sure you will find it to your liking. Thanks, again for... More 

Marion
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

We travel several times a year to Nantucket to visit my wife's father and step mom. On the way back we always overnight in Albany to visit my mom who has senile dementia and my sister. We always stay at this hotel. Others have described the great rooms. I second their thoughts. The most comfortable beds and pillows I have... More 

Was this review helpful? Yes
Matt C, Manager at CrestHill Suites Albany, responded to this review

Thank you for choosing our hotel and for the incredible review. I hope that we continue to see you here for many years in the future! More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 19, 2014

I traveled with my bro for medical school interviews and this place was awesome. They provide you with breakfast in the mornings....AND DINNER Mon-Thurs!! How awesome is that! The dinner even lets you get a small soda or Coors beer! It was a fantastic surprise. The dinners and breakfasts are extremely fancy, but I was satisfied. Breakfast has pastries, muffins,... More 

Was this review helpful? Yes
Matt C, Manager at CrestHill Suites Albany, responded to this review

Thank you so very much for an outstanding review of your stay and our hotel. We are certainly doing our best to improve the overall condition of the hotel and our services, so reading a review such as this really makes the team proud. We hope that your bro goes to school here and you visit him often! More 

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Additional Information about CrestHill Suites Albany

Address: 1415 Washington Avenue, Albany, NY 12206
Location: United States > New York > Albany
Price Range (Based on Average Rates): $
Hotel Class:3 star — CrestHill Suites Albany 3*
Number of rooms: 94
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Also Known As:
Cresthill Suites Albany Hotel Albany
Cresthill Hotel Albany
Albany Cresthill Hotel
Hotel Style:
#3 Best Value Hotel in Albany

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