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CrestHill Suites Albany

1415 Washington Avenue, Albany, NY 12206
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CrestHill Suites Albany
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Ranked #19 of 49 Hotels in Albany
A recent review
4 of 5 stars reviewed 5 days ago
A M North Bergen, New Jersey
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319 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Bergen, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Nice people, generous with good coffee in the lobby all day. Pool is small. Breakfast is very generous! Gym is small, but new.machines. suite was big enough to stay a fortnight. Extra rooms for the inlaws.

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Matt C, General Manager at CrestHill Suites Albany, responded to this review

Thank you for your review and we hope to see you back real soon! More 

East Syracuse, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I enjoyed 2 nights at this hotel, I found it to be very clean and welcoming, my only complaint is the access from the road, not the easiest place to get in and out of, other than that it's was a great stay, I love these places as they are very home like, good place to stay, I recommend it.

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Matt C, General Manager at CrestHill Suites Albany, responded to this review

Thank you for your great review. I certainly appreciate any and all feedback and do agree that the access can be difficult if you have to take a left in. A little secret I can share with you is use the traffic light at the Dunkin Donuts next door and then use the access road that connects us to them!... More 

New York
Contributor
15 reviews 15 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Good, 3 star hotel. Full kitchen with everything you need. Staff great. Accommodated an early check in. Only negative was the lack of parking later at night. Spots filled up fast. Rice was right. $75 from priceline

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Matt C, General Manager at CrestHill Suites Albany, responded to this review

Thank you for taking the time to review your stay on this platform. We appreciate it. As for the parking issue, we apologize but once Mother Nature cooperates and melts all of the snow, it will free up a few more spaces that have been covered from the rough winter storms we endured. Hope to see you again... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

rooms were okay and breakfast was well passable but the thing is that rub me the wrong way is there was no parking so I saw that other customers parked on the side of the building as an result so I decided to do the same .I also informed the person at the front desk so assumed it was a... More 

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Matt C, General Manager at CrestHill Suites Albany, responded to this review

Thank you for your review. I am sorry that you had a run in with someone claiming to be the general manager but I can assure you it wasn't me! As for your comments about the room and breakfast, I can only say that I would welcome further details. I sure hope that this misunderstanding doesn't deter you from staying... More 

hebron
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Went on line looking for a overnight for our trip from CT to Rochester. Located right across the street from University of Albany, it was everything we wanted and more: location, price, room. Although the rug showed some wear, if was clean, roomy and confortable. Little kitchen area was a nice plus. Nice morning breakfast buffet

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Matt C, General Manager at CrestHill Suites Albany, responded to this review

What a perfect way to describe us...A sleeper! We love it! That is exactly how we feel. We know we're not one of the "big boy" chain brands but we are a residential all suite hotel with full kitchens in every suite and serve a complimentary full hot breakfast buffet, second to none in the area. As someone who has... More 

Geelong, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed 1 night and got a special deal from Priceline, so it was half the price of places like Hampton Inn, but even without the deal, the regular rates at Cresthill Suites is very good value compared to other hotels of a similar standard. Our room was clean, very spacious with higher than usual ceilings, a fully equipped kitchen,... More 

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Matt C, General Manager at CrestHill Suites Albany, responded to this review

Thank you for the excellent review. We are all so grateful that you chose to share your experience with other travelers who might be thinking of staying with us. I understand the comment about the rooms being a bit dated and I'm glad you did mention that. We are working very hard at maintaining the rooms to the best of... More 

holmdel
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a trip planned to northern VT, and heard of a snow event coming. It was too late to start our drive, but enough time to drive up halfway, and stay in Albany. We had stayed here before when up to see the NY Giants while they were at training camp, across the street at U/Albany, and loved our... More 

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Matt C, General Manager at CrestHill Suites Albany, responded to this review

Thank you for such a terrific review! We couldn't be happier to know that you enjoyed your stay as much as you did. All of us here sure hope that you come back real soon. Thank you! More 

Montreal
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in Albany this past weekend attending a couple of St. Patrick's Day concerts and CrestHill Suites was the perfect place to stay after two busy days. The suite has two double beds (probably THE most comfortable beds and pillows EVER...), a full kitchenette with microwave, dishwasher, full size fridge, stove and oven so we took advantage of the... More 

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Matt C, General Manager at CrestHill Suites Albany, responded to this review

We are happy to hear that you enjoyed your stay with us and thank you for an outstanding review. We appreciate the mention of our breakfast buffet, as well. We work very hard at offering high quality items and take pride in what we do. Thank you so much! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We were treated very well upon arrival. Were told hours of complimentary breakfast and dinner. Yes I said dinner as well from Monday to Thursday. Plus a complimentary alcoholic beverage with dinner. Got into our room and it is as pictures online it was exactly as the room was. Living room was nice, kitchen with dishwasher and fridge. Plus two... More 

Was this review helpful? Yes
Matt C, General Manager at CrestHill Suites Albany, responded to this review

I am so happy to know that you were pleased with your experience with us. You mentioned our breakfast and dinner and I thank you for that. We are very proud of the effort we've put into the meals here and are eager to have everyone enjoy it! Thank you!! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This is my husband and I second time there, the staff is friendly and the rooms are great for the price clean,quiet just amazing. I would not stay at any other hotel we were visiting from staten island.

Was this review helpful? Yes
Matt C, General Manager at CrestHill Suites Albany, responded to this review

We are so very please that you enjoyed your stay so much! Thank you and we can't wait to see you again... More 

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