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CrestHill Suites Albany

1415 Washington Avenue, Albany, NY 12206
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CrestHill Suites Albany
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Ranked #20 of 49 Hotels in Albany
A recent review
4 of 5 stars reviewed 3 days ago
Jeropero NY
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326 reviews from our community

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    29
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113
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75
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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NY
Top Contributor
152 reviews 152 reviews
29 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was able to check in 90 minutes early..First I was told no,,then I asked for directions to Washington Medical Arts Center, after they gave me directions they let me check in. Great location, walking distance to the Washington Medical Arts Center and right across the street from SUNY ALBANY! The room was a small suite, a king size bed... More 

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Lyndonville, Vermont
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

Very disappointed. Our company travel agent book for me since I have a very late arrival. I should have known it wasn't going to be good when I was going to my room a woman was walking around spraying air freshener up & down the hallways. The room had a funny smell, the chair and ottoman both had stains on... More 

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New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My daughter and I teamed up with another mother/daughter for an overnight to see SUNY Albany and Oneonta. I booked this hotel because of location, cost and reviews and was not disappointed. We had an efficiency with 2 queen beds and a sitting area. Although the furnishings were a little dated, the accommodations were more than adequate. Plus there was... More 

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Australia
Top Contributor
99 reviews 99 reviews
97 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 1 week ago

Visiting the University of Albany this accommodation was super convenient being just across the road. Service was business like and efficient. The room has a kitchenette whilst not used would be handy. I thought the room was comfortable and well furnished. The room was looking a bit weary and would probably do with an upgrade in the short/medium term. A... More 

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Watertown, New York, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Our first room smelled like someone had freshly smoked and the window was wide open!! Also, there were mudprints in the room. Needless to say, I was not impressed. But I went down to the front desk and one of the managers (Ashley??) quickly rectified the situation and got us a new room, which made me very happy! My only... More 

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Great Meadows, New Jersey, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The front desk staff was very nice. Very convenient and price was crazy low. Hotel was clean but dated. Seemed like they tried to do the minimum updates and forgot about the little things Beds were not very comfortable. Breakfast was great!!!

Was this review helpful? Yes 1
North Bergen, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice people, generous with good coffee in the lobby all day. Pool is small. Breakfast is very generous! Gym is small, but new.machines. suite was big enough to stay a fortnight. Extra rooms for the inlaws.

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Matt C, General Manager at CrestHill Suites Albany, responded to this review

Thank you for your review and we hope to see you back real soon! More 

East Syracuse, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I enjoyed 2 nights at this hotel, I found it to be very clean and welcoming, my only complaint is the access from the road, not the easiest place to get in and out of, other than that it's was a great stay, I love these places as they are very home like, good place to stay, I recommend it.

Was this review helpful? Yes 1
Matt C, General Manager at CrestHill Suites Albany, responded to this review

Thank you for your great review. I certainly appreciate any and all feedback and do agree that the access can be difficult if you have to take a left in. A little secret I can share with you is use the traffic light at the Dunkin Donuts next door and then use the access road that connects us to them!... More 

New York
Contributor
17 reviews 17 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good, 3 star hotel. Full kitchen with everything you need. Staff great. Accommodated an early check in. Only negative was the lack of parking later at night. Spots filled up fast. Rice was right. $75 from priceline

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Matt C, General Manager at CrestHill Suites Albany, responded to this review

Thank you for taking the time to review your stay on this platform. We appreciate it. As for the parking issue, we apologize but once Mother Nature cooperates and melts all of the snow, it will free up a few more spaces that have been covered from the rough winter storms we endured. Hope to see you again... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

rooms were okay and breakfast was well passable but the thing is that rub me the wrong way is there was no parking so I saw that other customers parked on the side of the building as an result so I decided to do the same .I also informed the person at the front desk so assumed it was a... More 

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Matt C, General Manager at CrestHill Suites Albany, responded to this review

Thank you for your review. I am sorry that you had a run in with someone claiming to be the general manager but I can assure you it wasn't me! As for your comments about the room and breakfast, I can only say that I would welcome further details. I sure hope that this misunderstanding doesn't deter you from staying... More 

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