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Hilton Garden Inn Albany Airport

#8 of 50 Hotels in Albany
Certificate of Excellence
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800 Albany Shaker Road, Albany, NY 12211
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Hilton Garden Inn Albany Airport
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Hilton Garden Inn Albany Airport
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479 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
83 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This Hotel lives up to its corporate name with services, good room appointments and attention to detail. The food at the restaurant was great and a very good value. The staff was friendly and helpfull

Was this review helpful? Yes
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings Edengineer! Thanks for your review and your stay with us! We greatly appreciate your feedback, we accommodate many business travelers througout the week and understand the unique needs of the business traveler. We hope to see you again soon! Dee!~ More 

Washington DC, District of Columbia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I came in for a reunion, and got this off of Hotels.com, great price. I was very pleased upon walking in, very trendy and beautiful. Staff nice and quick! rooms were very clean and I am beyond fussy. I will now only stay here when I come into town. I have not ONE COMPLAINT about this place at all.

Was this review helpful? Yes
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings Planestrains! Thanks for your recent stay and for taking the time to do a review. So happy you enjoyed your stay and look forward to welcoming you back! Please give me a heads up via email when you'll be back at our hotel. Happy and Safe travels! Dee!~ More 

San Antonio, TX
1 review
5 of 5 stars Reviewed 1 week ago NEW

The service and food were excellent! There was a shuttle to and from the airport, fresh lemon water and cookies in the lobby, and friendly and responsive staff. I have stayed at Hilton Garden Inn in Clifton Park as well, and they are both really nice.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Hi there NancyB! So happy you enjoyed the cookies and fruit infused water. We bake the cookies fresh daily and they go as fast as they are baked. Our team enjoys guest feedback and I have shared your review with them, we so hope to welcome you back in the near future. I'll save you some extra cookies if you... More 

Arlington, TX, United States
1 review
4 of 5 stars Reviewed 1 week ago

Breakfast was $12, which is about $6 too high. All other aspects of the stay were good. It's a nice, wooded lot and, while it is right next to the airport, ALB is not busy at all so there is only the occasional jet noise. Had a NY strip for dinner and it was good enough to be worth the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings, Thanks for your review and stay at our hotel. I apologize that breakfast wasn't to your liking. I have shared this with our Executive chef and look forward to his updates. Happy and Safe travels!~ Dee More 

Rockville, Maryland
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The lobby is very inviting, well decorated and bright. The room was comfortable and clean. Free internet service was fast and easy to connect. Hotel was easy to find, and to return to the interstate. Several different places to eat near by.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings Marianne! Thank you for your review and recent stay, so glad thaat you enjoyed your visit. There is so much to do in this area in the summer and fall. Hope to see you again. Ask for Dee at check in! I so enjoy meeting our guests! Dee!~ More 

Queensbury, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Nice place, I have stayed a few times. Easy and convenient access to Albany Airport. For this visit the room was clean and neat, however the mirror in the room looked like it was wiped down with a dirty sponge. This detail should be addressed as it reflects poorly on what is a nice place to stay. Glass cleaner and... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings, Thank you for your recent stay and for taking the time to write a review. We appreciate your kind words and repeat business. Our housekeeping dept will be sure to pay attention to detail and look forward to your next visit. Happy and Safe travels! Dee!~ More 

Sunny54066
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

This is the closest hotel to the Albany Airport - probably a 2 minute drive but I had to wait 20 minutes for the shuttle at 10:40 at night. The room was decent and quiet which was surprising since there were a lot of younger people at the hotel that night for a party. Breakfast was not free but very... More 

Was this review helpful? Yes
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings Sunny54066! Thank you for your recent stay and for taking the time to write a review. We appreciate guest feedback. We are pleased that you enjoyed the convenience of the location and the complimentary shuttle service. Our goal is to promptly transport all hotel guests. We offer a 24 hour airport and local shuttle within 5 miles and sometimes... More 

Atlanta, Georgia
Level Contributor
127 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great location across from SUNY if you have business on campus. Hotel is clean. Staff however are a bit lacking when it comes to knowlwedge fo the area. Whe asked about deirections to a well known restaurant, the front desk clerk had never heard of it. Asking another employee regarding best way to the airport, again was met with an... More 

Was this review helpful? Yes
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Hi NewYorkDoll4! I don't believe this review is for our hotel, we are located in Colonie by the Albany Airport. It appears that you stayed at the Hilton Garden Inn SUNY Albany. Thank you for choosing Hilton Hotels for your travels and we'd love to have you at our hotel on your next visit to the Capital District! Dee Earle More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a 1 night stay waiting for the next day flight. Mattress was ok, nothing exciting, but the rest of the hotel was nice Staff was good, let us check in early and out late. Would stay there again.

Was this review helpful? Yes
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings AL C! Thank you for your stay and for taking the time to write a review. We are also pleased that you had a quiet and relaxing stay at our hotel and hope to welcome you back in the future. Happy and Safe travels!~ D~ More 

New York City, New York
Level Contributor
100 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Large property with plenty of parking amid nice, park-like grounds. Although it is so close to the airport, you won't hear a thing from the runways. Service in the breakfast room was attentive. It was a great value and I would stay here again if in the area. I understand why some other reviewing complained about the mattress -- perhaps... More 

Was this review helpful? Yes
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings Luckytraveler18! Thank you for your recent stay and for taking the time the write a review. We are pleased that you enjoyed your accomodations and hotel amenities. We hope to welcome you in the future. Happy and Safe travels! D~ More 

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