We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Albany Airport

#9 of 51 Hotels in Albany
Certificate of Excellence
Hotel deals
Hotel website
800 Albany Shaker Road, Albany, NY 12211
Special Offer
Double Your Points!
2 people have started booking this hotel
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Hilton Garden Inn Albany Airport
View Map
Add Photo Write a Review

492 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    249
    167
    47
    20
    9
See reviews for
141
101
37
178
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (492)
  • Mar-May only
    (118)
  • Jun-Aug only
    (153)
  • Sep-Nov only
    (117)
  • Dec-Feb only
    (104)
All months
Atlanta, Georgia
Level Contributor
123 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed yesterday NEW

One quick evening and excellent from start to finish. Check in and front end associates were delightful, expedient and greeted me with a brief description of the property, etc. Nicely done. Returned the rental car to the airport and returned by shuttle. . .very prompt and courteous. Rooms are spacious, clean, cool and very comfortable. Dinner and service met and... More 

Was this review helpful? Yes
Roswell, United States
2 of 5 stars Reviewed 3 days ago NEW

Hotel does not honor all Diamond benefits and does not tell you in advance. When questioned why I was charged for Premium internet, at first they acted really dumabout the questions, and the fianlly said they did not honor that benefit. When I explained they did not disclose this when I checked in or on the internet access sign-in, they... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Toronto, Canada
1 review
3 of 5 stars Reviewed 5 days ago NEW

This hotel is satisfactory. It is clean and comfortable. However, it is not in any way "wonderful". I will return for business but not for any other reason. Everything is clean and functional but nothing is special.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings, Thank you for your stay. We are always happy to receive guest feedback as it gives us an opportunity to evaluate and make any necessary changes. We look forward to your return business trip and we'll work on changing your opinion from Satisfactory to Wonderful! We wish you happy and safe travels! Dee!~ More 

Albany, ny, United States
1 review
4 of 5 stars Reviewed 1 week ago

Everything was Very Good. Appreciated the online check-in to save time at the front desk! Loved the mattress - very, very comfortable. The hotel is very clean and well kept! Also, appreciated the 24 hr. airport shuttle & the food available in the shop for afterhours.... My sister got in at 11:15 p.m. and had not eaten due to trying... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings SusanW Thank you for your email and your recent stay at our hotel, we are so happy that you enjoyed your stay and the amenities of the hotel. Our location and accommodations are ideal for the leisure traveler. We look forward to your next visit. Happy and safe travels! Dee!~ More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

This was a great stay. The staff was super, friendly and helpful. The restaurants food was very good and served piping hot. The breakfast, although a little expensive, was really worth it. The pool was a warm as a bath and the hot tub was very nice. The rooms were clean and comfortable. The shower had great temperature and pressure.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Hello 512WilliamFM! Thanks for your review and for your recent stay! We are thrillied that you enjoyed our many amenities and we definitely look forward to welcoming you back on your next visit. Happy and Safe travels! Dee!~ More 

Cromwell, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was very convenient to many restaurants, malls, and the airport. It was close enough to Saratoga where we were going that weekend and I would stay again. Rooms were large, clean, had a mini frig, kuerig, and microwave. We didn't use the hotel restaurant or room service, I find these to be expensive but the place was very... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings LauraS Thank you for your stay and taking the time to do a review. We host many guests over the Saratoga racetrack season and our location, services and amenties make us a great spot for a stayover in route to Saratoga and the Adirondacks! We hope to see you on the next trip Happy and Safe travels!~ Dee More 

new york, United States
1 review
3 of 5 stars Reviewed 1 week ago

I have stayed here every summer for around the last five years and I've always been more than satisfied. This year some things have gone seriously south. The grass clearly hadn't been mowed in weeks and the grounds were totally overgrown. My key only worked about half the time. The normally well stocked pantry was mostly out of stock. This... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings WilliamA Thank you for your recent stay and your stay's over the past few summers. We appreciate your loyalty to both the hotel and the brand. As a returning guest please note that we have taken care of the landscaping issue with a great company, unfortunately your stay was during that transition. We are also upgrading our key system... More 

Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The stay we had was very relaxing. The front desk and restaurant staff was very friendly. We enjoyed the Walking trail behind the hotel. Clean lobby and rooms. I thought it was a nice touch with the flavored water station. Overall great stay!

Was this review helpful? Yes
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings Candace! Thank you for your stay and for your review. We appreciate your feedback and will continue to offer the little touches that guests have come to enjoy. We are also always open to suggestions. We wish you happy and safe travels! Dee!~ More 

boston
Level Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It was only one night at an airport-based hotel so not that big a deal but it is always disappointing when you feel like you made a poor choice, which is how we felt. The hotel is close to the airport but near nothing else so one of the things that is important is that it have food, which this... More 

Was this review helpful? Yes 1
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings Bostontodc- Thank you for your recent stay and for taking the time to share a review. We are conveniently located near the airport and many dining options on Wolf Road. We also offer complimentary shuttle service to Wolf Road for all guests. I sincerly apologize that you were unable to dine at our hotel and for the inability to... More 

East China, United States
Level Contributor
5 reviews
5 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

When attempting to use the room's roll in shower it was noted the fixtures had been tampered with by a previous tenant (hand held woven into curtain bar and zip tied to ventilation duct. Additionally, the wall mounted seat was broken away from the wall the result of improper installation. When alerted to the condition and questioned as to the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings Dennis H. I apologize for the issues you encountered, typically if there are any room issues we immediately move guests to an alternate room so that the issue can be investigated and resolved. I assume you were not offered that option so again I apologize. We do feature the Hilton Garden Inn adjustable beds in all our rooms which... More 

Questions? Get answers from hotel staff and past guests. Ask a question

89 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (33)
Viewed
Hotel & grounds (10)
Viewed
Dining (2)
Viewed
Room/suite (13)
Viewed
Bathroom (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (56)
Viewed
Hotel & grounds (19)
Viewed
Business center/function rooms (3)
Viewed
Dining (11)
Viewed
Room/suite (7)
Viewed
Other (16)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Albany
1.7 mi away
Homewood Suites by Hilton Albany
2.4 mi away
Staybridge Suites Albany Wolf Rd-Colonie Center
1.9 mi away
Hampton Inn Albany - Wolf Road (Airport)
Show Prices
Show Prices
Show Prices
7.3 mi away
Hampton Inn & Suites Albany - Downtown
4.7 mi away
Hampton Inn Albany-Western Ave/University Area
6.9 mi away
Hilton Garden Inn Albany Medical Center
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay