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Hilton Garden Inn Albany Airport

#7 of 49 Hotels in Albany
Certificate of Excellence
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800 Albany Shaker Road, Albany, NY 12211
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Hilton Garden Inn Albany Airport
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461 Reviews from our TripAdvisor Community

Traveler rating
    238
    157
    40
    18
    8
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132
96
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166
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ilion, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Hotel is very well maintained with a very friendly and efficient staff. The staff goes above and beyond expectations and try to make sure that you receive a good night's stay. The breakfast is very good also. Location is pretty close to the main roads.

Review collected in partnership with Hilton Garden Inn

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Fayetteville
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I must say this is a very average hotel, no big issues at all. The only thing was that our bed was very hard....it was so odd. The breakfast was extremely expensive as well. I am so used to having free continental breakfast, or lower priced breakfasts at hotels. This was $12.00 and they watched you like a hawk, not... More 

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Chatham, NY
Top Contributor
54 reviews 54 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Even though we live within 50 miles of the airport, if we have an early flight, I book a room here with their Park & Fly (or something like that) rate, which allows you to leave your car for a week. Shuttle to & from the airport. Rooms have always been clean, comfortable, and quiet. Never ate there - I... More 

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liverpool, ny
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here in May for one night prior to an early flight the next morning. The front desk folks were very friendly but check in was actually a mess. For some reason, they had no computers, so no record of reservations. They asked what I had reserved and took a copy of my license and cc. They were assigning... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel was a excellent choice. From the welcome to the 4am shuttle to the airport the stay was great. The room service was timely and the food was good. The room was clean and the internet service was good.

Review collected in partnership with Hilton Garden Inn

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New York City, New York
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

The room was typical Hilton Garden and fine. However we checked in and it was busy . Only one person at the desk. The " restaurant " was awful, awful service, menu, food etc. you are at their mercy because the hotel is near the ALB airport out in the middle of nowhere. They have a free shuttle to and... More 

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NY
Contributor
17 reviews 17 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Hilton Garden Inn Albany Airport We flew out of Albany for Cancun and had the good fortune to stay at the Hilton Garden Inn Albany Airport Hotel, leaving our car there at a fair price. The rooms were clean, comfortable, and charming, coming and going. Can’t beat the three C’s.

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chaska
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The standard of the hotel was excellent, we were next to the airport but did not hear any planes . We dropped our rental car off the night before and walked back to the hotel. The shuttle bus ran 24hrs a day. The food was excellent. An excellent hotel, if you have an early morning flight

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Austin, Texas, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Bad phone interaction when trying to arrange airport shuttle. Way to much guest noise in the hallways late at night. The room was clean and well maintained. The restaurant was bland but passable. It's the closest hotel to the Albany airport and that's why we chose it.

Review collected in partnership with Hilton Garden Inn

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Albany, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Party on floor all night long. Not the place to stay if you need to sleep at night or have business to take care of the next day. Also heat/ac didn't work and no one on staff until 7am to fix! Paid $220 per night and having a difficult time trying to find where the value is.

Review collected in partnership with Hilton Garden Inn

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