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Cocca's Inns & Suites Albany Airport

2 Wolf Road, Albany, NY 12205 (Formerly Travelodge )
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Cocca's Inns & Suites Albany Airport
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Cocca's Inns & Suites Albany Airport
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88 Reviews from our TripAdvisor Community

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    23
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • French first
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English first
  • All months
    (88)
  • Mar-May only
    (9)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (23)
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oakdale,
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

I got locked out every time I left my room and had to be reset . My room was too far to receive the FREE wifi. Having wifi on this trip was extremely important. Such a major disappointment. Will not be back nor can I recommend this hotel. Two stars is one too many.

Was this review helpful? Yes
Montreal, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I needed a place to sleep on my way back to Montréal from the Tanglewood Festival and stayed at Cocca's Inns & Suites Albany Airport. It is very well located at Exit 2 of Highway 87. I had asked for an interior room and was treated to a large quiet room with a comfortable king bed. the carpet looked new... More 

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Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

E-mailed the guest the following: Dear Valued Guest: Thank you for taking the time to write a TripAdvisor review, pertaining to your recent stay at our Cocca’s Inn & Suites, Albany Airport. Your positive comments and five stars were enjoyed by our entire team, including our Owner. Our staff express their thanks for your gracious comments in their behalf. We... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Honestly I was nervous to try this hotel because of some of the reviews I read. But it was me and my boyfriend's three year anniversary and my birthday weekend and was searching the area for a jacuzzi room suite. We came upon this and decided to go see it. I was really surprised. The room was spotless the bed... More 

Was this review helpful? Yes
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

Sent the following E-mail to the guest: Dear Valued Guest: Your five star TripAdvisor review, pertaining to your recent stay at our Cocca’s Inn & Suites, Albany Airport, was a “Ray of Bright Sunshine” on a dismal rainy day. Thank you for making our entire staff (including our owner) smile. We also appreciate your gracious comment regarding our Front Desk... More 

Montreal, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed May 24, 2015

Big thanks to Jeannette, the manager. Very friendly and helpful, she transformed my reservation problem in a great stay. The hotel is clean and comfortable. When I stop in Albany now, I know where to stay !!!

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Marilyn12110, Director of Sales at Cocca's Inns & Suites Albany Airport, responded to this review

E-mailed the guest the following: Dear Valued Guest: We appreciate your taking the time to write a TripAdvisor Review pertaining to your recent stay at our Cocca’s Inn & Suites, Albany Airport. Jeanette extends her regards and sincere thanks for your very gracious comments in her behalf. Our entire staff is looking forward to welcoming you again and promise to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 2, 2015 via mobile

Hello,i just wanted to review cocca's in colonie. I booked room 41 weeks ahead of time to have a nice night out with my wife. When we arrived at the hotel it seemed nice. Check in was fairly quick and easy. My wife and I then went to our room. When we got in there, the jacuzzi was still running... More 

Was this review helpful? Yes 1
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

E-mailed the Guest the following: We apologize for your disappointing stay at our Cocca’s Inn & Suites, Albany Airport. Our General Manager, Jeanette Mock, has discussed this issue “IN DEPTH” with her staff, including the Head Housekeeper. Again, please accept our apologies. We sincerely would like to welcome you again and show you that we can and WILL do better.... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 3, 2015

I recently stayed at Cocca's Inn & Suites on Wolf Road in Albany. We bought the honeymoon Suite for $150 and it was NOT worth the money. The room had the ugliest furniture and Decor, The carpets were stained and the bed only had one blanket that did not fit the King Size bed. The heart shaped Jacuzzi was nice... More 

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Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

E-mailed the guest the following: Dear Valued Guest: Both Jeanette Mock, General Manager at Cocca’s Inn & Suites, Albany Airport, and I were very concerned with your TripAdvisor review pertaining to your recent stay in the Honeymoon Suite. However, we thank you for bringing this to our attention. We have removed the Honeymoon Suite from our inventory until the contractor... More 

United States
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed February 3, 2015

We stayed here as a stop over on our trip to Maine. I booked it because it seemed different and seemed to offer some amenities other chain hotels didn't. We stayed in the jacuzzi suite which was really nice, clean and spacious, and bed was comfy. It is by the highway though, so it didn't appear to be in the... More 

Was this review helpful? Yes 2
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

E-mailed the guest the following: Dear Valued guest: Your four star TripAdvisor Review and positive comments pertaining to your recent stay at our Cocca’s Inn & Suites, Albany Airport was just what we needed on a cold February day. We are pleased that you enjoyed the King Suite with Jacuzzi and are looking forward to providing your lodging the next... More 

Lynn, Massachusetts
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed January 21, 2015

I stayed here a few times several years ago and was impressed that an older, kinda dated motel could be so economical, clean, comfortable, and staffed by real hospitality types. The perfect Wolf Rd. location is at the juncture of Central Ave., I-87, I-90, close to the airport, and is surrounded by any conceivable store and restaurant genre, malls, movies,... More 

Was this review helpful? Yes 1
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

We were sorry that our guest was disappointed during his stay. We will check out this issues mentioned and take corrective actions where needed. We E-mailed the guest expressing our sincere apologies and concern relating to his disappointing stay. Sincerely, Marilyn Seidner Director - Guest Relations More 

Melrose, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 8, 2015

Five stars! I had an awful experience where hotels.com failed to successfully book my room for a night our with friends. Management was so understanding and was able to give me a better room than the one I originally wanted! The room had been a good price to begin with but they went above and beyond and saved me even... More 

Was this review helpful? Yes
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

Dear Valued Guest: Your five star TripAdvisor Review pertaining to your recent stay at our Cocca’s Inn & Suites, Albany Airport was just what we needed on a dismal, gray windy, snowy day. Thank you for your gracious comments in behalf of our Management Team. We will be looking forward to booking your reservation for your next outing. Sincerely, Marilyn... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 4, 2015

I stayed here last night and left my iPad in the room I called as soon as I noticed it missing! They say they didn't find it and I had to get back here befor house keeping left! I got there within an hour and by time I got here housekeeping was gone and so was my iPad! I called... More 

Was this review helpful? Yes 1
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

Our staff has expressed their concern regarding the missing IPAD. The loss has been reported to our Owner, who is personally investigating the issue, along with our local authorities. We will keep the guest up to date on the status. This is an isolated issue and, fortunately, a “First Time Occurrence” at our property. More 

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