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Cocca's Inns & Suites Albany Airport

2 Wolf Road, Albany, NY 12205 (Formerly Travelodge )
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Cocca's Inns & Suites Albany Airport
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Cocca's Inns & Suites Albany Airport
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84 reviews from our community

Traveler rating
    16
    17
    15
    14
    22
See reviews for
11
28
12
11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • Any
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  • All months
    (84)
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    (8)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (23)
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 2, 2015 via mobile

Hello,i just wanted to review cocca's in colonie. I booked room 41 weeks ahead of time to have a nice night out with my wife. When we arrived at the hotel it seemed nice. Check in was fairly quick and easy. My wife and I then went to our room. When we got in there, the jacuzzi was still running... More 

Was this review helpful? Yes 1
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

E-mailed the Guest the following: We apologize for your disappointing stay at our Cocca’s Inn & Suites, Albany Airport. Our General Manager, Jeanette Mock, has discussed this issue “IN DEPTH” with her staff, including the Head Housekeeper. Again, please accept our apologies. We sincerely would like to welcome you again and show you that we can and WILL do better.... More 

1 review
2 of 5 stars Reviewed February 3, 2015

I recently stayed at Cocca's Inn & Suites on Wolf Road in Albany. We bought the honeymoon Suite for $150 and it was NOT worth the money. The room had the ugliest furniture and Decor, The carpets were stained and the bed only had one blanket that did not fit the King Size bed. The heart shaped Jacuzzi was nice... More 

Was this review helpful? Yes
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

E-mailed the guest the following: Dear Valued Guest: Both Jeanette Mock, General Manager at Cocca’s Inn & Suites, Albany Airport, and I were very concerned with your TripAdvisor review pertaining to your recent stay in the Honeymoon Suite. However, we thank you for bringing this to our attention. We have removed the Honeymoon Suite from our inventory until the contractor... More 

United States
Contributor
15 reviews 15 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 3, 2015

We stayed here as a stop over on our trip to Maine. I booked it because it seemed different and seemed to offer some amenities other chain hotels didn't. We stayed in the jacuzzi suite which was really nice, clean and spacious, and bed was comfy. It is by the highway though, so it didn't appear to be in the... More 

Was this review helpful? Yes 2
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

E-mailed the guest the following: Dear Valued guest: Your four star TripAdvisor Review and positive comments pertaining to your recent stay at our Cocca’s Inn & Suites, Albany Airport was just what we needed on a cold February day. We are pleased that you enjoyed the King Suite with Jacuzzi and are looking forward to providing your lodging the next... More 

Lynn
Contributor
14 reviews 14 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 21, 2015

I stayed here a few times several years ago and was impressed that an older, kinda dated motel could be so economical, clean, comfortable, and staffed by real hospitality types. The perfect Wolf Rd. location is at the juncture of Central Ave., I-87, I-90, close to the airport, and is surrounded by any conceivable store and restaurant genre, malls, movies,... More 

Was this review helpful? Yes 1
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

We were sorry that our guest was disappointed during his stay. We will check out this issues mentioned and take corrective actions where needed. We E-mailed the guest expressing our sincere apologies and concern relating to his disappointing stay. Sincerely, Marilyn Seidner Director - Guest Relations More 

Melrose, New York
1 review
5 of 5 stars Reviewed January 8, 2015

Five stars! I had an awful experience where hotels.com failed to successfully book my room for a night our with friends. Management was so understanding and was able to give me a better room than the one I originally wanted! The room had been a good price to begin with but they went above and beyond and saved me even... More 

Was this review helpful? Yes
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

Dear Valued Guest: Your five star TripAdvisor Review pertaining to your recent stay at our Cocca’s Inn & Suites, Albany Airport was just what we needed on a dismal, gray windy, snowy day. Thank you for your gracious comments in behalf of our Management Team. We will be looking forward to booking your reservation for your next outing. Sincerely, Marilyn... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 4, 2015

I stayed here last night and left my iPad in the room I called as soon as I noticed it missing! They say they didn't find it and I had to get back here befor house keeping left! I got there within an hour and by time I got here housekeeping was gone and so was my iPad! I called... More 

Was this review helpful? Yes 1
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

Our staff has expressed their concern regarding the missing IPAD. The loss has been reported to our Owner, who is personally investigating the issue, along with our local authorities. We will keep the guest up to date on the status. This is an isolated issue and, fortunately, a “First Time Occurrence” at our property. More 

Lake Placid, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 15, 2014

Hotel clerk was super friendly. I would hire her in a heartbeat to work at a hotel if I own one. Bed was very comfortable. However, the good stops there. Bathroom is so tiny that it was comical. I did not even know they made tubs so small. Towels had black spots all over them. One window did not latch.... More 

Was this review helpful? Yes
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

E-mailed the guest the following: Dear Valued Guest: Thank you for taking the time to write a review pertaining to your recent stay at Cocca’s Inn & Suites, Albany Airport. We welcome our guests’ reviews, as it alerts us if a guest encountered problems during their stay. The small tubs are an area that I cannot change. However towels with... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 8, 2014 via mobile

My wife and I got here around 3-4pm on Thursday the 10. We found our room was in the first floor and we given a choice of 2nd floor rooms. We picked 43. Though small, it was as advertised. Except it was supposed to have a microwave according to hotels.com. There was no mic. According to the Front desk it... More 

Was this review helpful? Yes 1
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

E-mailed the guest the following: Dear Valued Guest: Thank you for taking the time to write a review pertaining to your three day stay at Cocca’s Inn & Suites, Albany Airport. We welcome our guests’ reviews as it alerts us if a guest encountered problems during their stay. Our General Manager is out of town and will not return until... More 

Granny6240
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 4, 2014

We drove up to Albany to attend a concert. Cocca's Inns ad Suites was a perfect fit. We booked the petite queen room. It is petite, but was all that we needed. The refrigerator was cold, which we almost never find so that was a plus. The room was very clean and the bed comfortable. As befits the tile Petite,... More 

Was this review helpful? Yes
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

Dear Valued Guest: Thank you for taking the time to write a TripAdvisor review pertaining to your stay at Cocca’s Inn & Suites, Albany Airport. Your four star rating and positive comments were very much appreciated by our entire staff, including our Owner. We were pleased to read that your room and value met your expectations. We sincerely hope that... More 

Three Oaks, Michigan
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed November 3, 2014

We were traveling through and booked the hotel online. We arrived late at night and found the accommodations to be clean and comfortable. Amenities included complimentary wifi, a coffee/tea maker, a microwave, refrigerator, hair dryer, iron and ironing board. Lighting in the large guest room, however, was dim and inadequate. Although next to the highway, the room was quiet. Imagine... More 

Was this review helpful? Yes
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

E-mailed the guest the following: Dear Valued Guest: Thank you for taking the time to write a TripAdvisor review pertaining to your stay at Cocca’s Inn & Suites, Albany Airport. Your review was particularly important to us as it gave us an important / essential “HEADS-UP” that we need to address our Front Desk Staff regarding the issue you mentioned.... More 

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