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TownePlace Suites Albany Downtown / Medical Center

2.5 of 5 22 Holland Avenue, Albany, NY 12209
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Certificate of Excellence 2014
TownePlace Suites Albany Downtown / Medical Center
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TownePlace Suites Albany Downtown / Medical Center
TownePlace Suites Albany Downtown / Medical Center
TownePlace Suites Albany Downtown / Medical Center
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112 reviews from our community

Traveler rating
    51
    44
    11
    3
    3
See reviews for
29
25
13
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Myrtle Beach, South Carolina
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 days ago NEW

When having to go to albany med center, would rather stay there at townplace than a hotel closer to med center. They are super nice & very accomadating. Free shuttle to hospital makes it very convenient

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Bronx, New York
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Being from the area, I've stayed at this hotel multiple times for one night, usually Saturday's, when myself and/or friends didn't want to drive home at the end of the night. This is my go to hotel! The prices are always reasonable and the value you get for the price is even better. The rooms are very spacious and usually... More 

Was this review helpful? Yes
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

Hello, K Angerra, Thank you for taking the time to write a review about the TownePlace Suites Albany Downtown/Medical Center. We work hard to provide our guests with a clean and comfortable environment, and we’re happy to hear that your visits reflect those efforts. We appreciate your comments and will both take them under consideration, and utilize them to improve... More 

Arlington, Virginia, USA
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 4, 2014

I stayed here for one night while traveling for business in September 2014 based on Tripadvisor reviews. As of this review, this hotel is ranked #1 in Albany. I found this hotel to be adequate but not necessarily superlative. The staff was friendly, the hotel clean, and the price reasonable. The rooms were large and include kitchen amenties, which would... More 

Was this review helpful? Yes 1
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

On behalf of the Marriott TownePlace Suites Albany Downtown/Medical Center, thank you for choosing our hotel! We greatly appreciate your feedback! We do hope that next time you travel to Albany and are considering hotels that you decide to return to our property. More 

Bayside, New York, United States
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 11, 2014

Stayed here for two nights while attending a conference at the Cultural Arts center downtown. The rooms were large and comfortable. I had a one bedroom suite with a separate living area with a separate tv and a nice kitchenette. There is ample parking even though I arrived very late in the evening and the hotel was sold out, there... More 

Was this review helpful? Yes 2
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

On behalf of the Marriott TownePlace Suites Albany Downtown/Medical Center, thank you Larry for taking the time to post a review! We are happy that you were able to utilize our complimentary amenties! In regards to our breakfast, our brand is currently experimenting with additional items to see the feedback we receive. We are hopeful that these additional items will... More 

Binghamton, NY
Top Contributor
51 reviews 51 reviews
42 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed November 10, 2014

We were passsing through the area and needed a hotel for the evening. We utilized Mariott Rewards points for the room, and it was a great value. We received a two bedroom suite on the second floor, which, for our family of three, was incredibly spacious. The room was very clean, and the amenities provided were great. The beds were... More 

Was this review helpful? Yes 1
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

Thank you very much for your feedback regarding your stay with us at the Marriott TownePlace Suites Albany Downtown/Medical Center! We strive to provide a welcoming, and comfortable environment for all of our guests, and are happy to hear that you were able to get a great nights sleep and that our WiFi speed exceeded your expectations! We hope to... More 

New York City, New York
1 review
5 of 5 stars Reviewed October 22, 2014

We had a block of rooms here for our wedding last week and could not have been more pleased. Brittany and the rest of the staff there went out of their way to accommodate us. They checked in with members of the group beforehand to see if any of them wanted their rooms to be near each other. They even... More 

Was this review helpful? Yes
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

This is great news!! We are so glad that you were happy with your wedding accommodations at the Marriott TownePlace Suites Albany Downtown/Medical Center! Your wedding group was a pleasure to have stay with us and we appreciate you choosing our property to be apart of your special day! :-) Congratulations!!!! Best of luck to you both in your future... More 

PA
Top Contributor
106 reviews 106 reviews
26 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed August 18, 2014

We recently booked a room here in an emergency situation. From the first phone call, the staff were helpful finding us a room, even during a very busy time of local conferences. On arrival, and throughout our stay every single employee was extraordinarily helpful and caring. The shuttle is a plus, to help you navigate the the local area, including... More 

Was this review helpful? Yes 1
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

Our staff is honored that we were able to provide you with such great service throughout this difficult time. I'm glad that were able to utilize our amenities and services such as our shuttle service and breakfast. We appreciate you staying at our hotel and hope that everything is looking up for you and your family! More 

Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2014

I came to Albany to do the bar exam and one of the best decisions I made was staying at this hotel. The room was comfortable and clean. I was impressed by the friendly staff that made my stay all the more homely. In particular I was impressed by Jondelle Jardine. She was at the front desk and checked me... More 

Was this review helpful? Yes 1
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

Jondelle is wonderful!! Thank you very much for acknowledging her above and beyond customer service. Jondelle is an asset to our property and I greatly appreciate you mentioning her by name. Best of luck from the TownePlace Suites! More 

Welland
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 7, 2014

A clean and quiet property, it was a pleasure to stay here. The staff are pleasant and efficient – a small problem with our reservation was resolved quickly and to my complete satisfaction. In addition, I had forgotten to use my AAA discount with the initial booking, but they took care of that right away. There are not many places... More 

Was this review helpful? Yes
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

The pleasure was all ours! My apologies that you were not educated on our shuttle service by our staff! I hope in the future you are able to take advantage of it, it is available Monday through Friday 6a-10a then in the evening 4p-9:30p and will transport our guests to and from locations within a 3 mile radius. Thank you... More 

Jefferson City, Missouri
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 1, 2014

From the moment we walked in and were greeted by friendly front staff offering to make us dinner reservations and offering us the hotel shuttle to take us to dinner. The room was up to date with many portals for all our charging needs. Bed was very comfortable in the suite we had. Breakfast was adequate.

Was this review helpful? Yes
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

Thank you for taking the time to post a review! I'm delighted that you experienced friendly service and a comfortable bed! We look forward to accommodating your future stays in Albany! More 

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Additional Information about TownePlace Suites Albany Downtown / Medical Center

Address: 22 Holland Avenue, Albany, NY 12209
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Albany Downtown / Medical Center 2.5*
Number of rooms: 106
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Also Known As:
Towneplace Suites Albany Downtown / Medical Hotel Albany
Hotel Style:
#7 Family Hotel in Albany
#16 Business Hotel in Albany

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