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TownePlace Suites Albany Downtown / Medical Center

2.5 of 5 22 Holland Avenue, Albany, NY 12209
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TownePlace Suites Albany Downtown / Medical Center
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TownePlace Suites Albany Downtown / Medical Center
TownePlace Suites Albany Downtown / Medical Center
TownePlace Suites Albany Downtown / Medical Center
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110 reviews from our community

Traveler rating
    51
    42
    11
    3
    3
See reviews for
29
25
12
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arlington, Virginia, USA
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for one night while traveling for business in September 2014 based on Tripadvisor reviews. As of this review, this hotel is ranked #1 in Albany. I found this hotel to be adequate but not necessarily superlative. The staff was friendly, the hotel clean, and the price reasonable. The rooms were large and include kitchen amenties, which would... More 

Was this review helpful? Yes
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

On behalf of the Marriott TownePlace Suites Albany Downtown/Medical Center, thank you for choosing our hotel! We greatly appreciate your feedback! We do hope that next time you travel to Albany and are considering hotels that you decide to return to our property. More 

Bayside, New York, United States
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 11, 2014

Stayed here for two nights while attending a conference at the Cultural Arts center downtown. The rooms were large and comfortable. I had a one bedroom suite with a separate living area with a separate tv and a nice kitchenette. There is ample parking even though I arrived very late in the evening and the hotel was sold out, there... More 

Was this review helpful? Yes 1
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

On behalf of the Marriott TownePlace Suites Albany Downtown/Medical Center, thank you Larry for taking the time to post a review! We are happy that you were able to utilize our complimentary amenties! In regards to our breakfast, our brand is currently experimenting with additional items to see the feedback we receive. We are hopeful that these additional items will... More 

Binghamton, NY
Top Contributor
52 reviews 52 reviews
43 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed November 10, 2014

We were passsing through the area and needed a hotel for the evening. We utilized Mariott Rewards points for the room, and it was a great value. We received a two bedroom suite on the second floor, which, for our family of three, was incredibly spacious. The room was very clean, and the amenities provided were great. The beds were... More 

Was this review helpful? Yes
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

Thank you very much for your feedback regarding your stay with us at the Marriott TownePlace Suites Albany Downtown/Medical Center! We strive to provide a welcoming, and comfortable environment for all of our guests, and are happy to hear that you were able to get a great nights sleep and that our WiFi speed exceeded your expectations! We hope to... More 

New York City, New York
1 review
5 of 5 stars Reviewed October 22, 2014

We had a block of rooms here for our wedding last week and could not have been more pleased. Brittany and the rest of the staff there went out of their way to accommodate us. They checked in with members of the group beforehand to see if any of them wanted their rooms to be near each other. They even... More 

Was this review helpful? Yes
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

This is great news!! We are so glad that you were happy with your wedding accommodations at the Marriott TownePlace Suites Albany Downtown/Medical Center! Your wedding group was a pleasure to have stay with us and we appreciate you choosing our property to be apart of your special day! :-) Congratulations!!!! Best of luck to you both in your future... More 

PA
Top Contributor
101 reviews 101 reviews
25 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed August 18, 2014

We recently booked a room here in an emergency situation. From the first phone call, the staff were helpful finding us a room, even during a very busy time of local conferences. On arrival, and throughout our stay every single employee was extraordinarily helpful and caring. The shuttle is a plus, to help you navigate the the local area, including... More 

Was this review helpful? Yes
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

Our staff is honored that we were able to provide you with such great service throughout this difficult time. I'm glad that were able to utilize our amenities and services such as our shuttle service and breakfast. We appreciate you staying at our hotel and hope that everything is looking up for you and your family! More 

Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2014

I came to Albany to do the bar exam and one of the best decisions I made was staying at this hotel. The room was comfortable and clean. I was impressed by the friendly staff that made my stay all the more homely. In particular I was impressed by Jondelle Jardine. She was at the front desk and checked me... More 

Was this review helpful? Yes 1
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

Jondelle is wonderful!! Thank you very much for acknowledging her above and beyond customer service. Jondelle is an asset to our property and I greatly appreciate you mentioning her by name. Best of luck from the TownePlace Suites! More 

Welland
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 7, 2014

A clean and quiet property, it was a pleasure to stay here. The staff are pleasant and efficient – a small problem with our reservation was resolved quickly and to my complete satisfaction. In addition, I had forgotten to use my AAA discount with the initial booking, but they took care of that right away. There are not many places... More 

Was this review helpful? Yes
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

The pleasure was all ours! My apologies that you were not educated on our shuttle service by our staff! I hope in the future you are able to take advantage of it, it is available Monday through Friday 6a-10a then in the evening 4p-9:30p and will transport our guests to and from locations within a 3 mile radius. Thank you... More 

Jefferson City, Missouri
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 1, 2014

From the moment we walked in and were greeted by friendly front staff offering to make us dinner reservations and offering us the hotel shuttle to take us to dinner. The room was up to date with many portals for all our charging needs. Bed was very comfortable in the suite we had. Breakfast was adequate.

Was this review helpful? Yes
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

Thank you for taking the time to post a review! I'm delighted that you experienced friendly service and a comfortable bed! We look forward to accommodating your future stays in Albany! More 

1 review
5 of 5 stars Reviewed July 30, 2014

TownePlace Suites has been amazing for our family. We have been in and out of Albany due to medical treatments for a family member and the staff, especially Jondelle, have been incredible. The property is always clean and well appointed and every staff member we have spoken to has been so kind and compassionate through this difficult time.

Was this review helpful? Yes
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

On behalf of the Marriott TowePlace Suites, thank you for choosing our hotel! Jondelle will greatly appreciate that you mentioned her by name! We are extremely fortunate to have such dedicated, caring and genuine individuals as part of our team. The TownePlace Suites is your home away from home and we wish you the best of luck!! If there's ever... More 

Top Contributor
133 reviews 133 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed July 17, 2014

This is a good property located conveniently located near the Albany VAMC and other medical facilities. The only bad thing about this property is the location is right at the edge of "your safe walking around" and "I would not walk that way, especially after dark". The staff was awesome the entire time. the room was great, bed soft and... More 

Was this review helpful? Yes
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

Thank you very much for your feedback! It was such a pleasure having you stay with us and I'm ecstatic that our staff providing you with such great service! We look forward to seeing you again, and if you ever have any questions regarding the more attractive routes in Albany please do not hesitate to inquire at our front desk!... More 

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Additional Information about TownePlace Suites Albany Downtown / Medical Center

Address: 22 Holland Avenue, Albany, NY 12209
Location: United States > New York > Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Albany Downtown / Medical Center 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Towneplace Suites Albany Downtown / Medical Hotel Albany
Hotel Style:
#6 Family Hotel in Albany
#12 Romantic Hotel in Albany
#16 Business Hotel in Albany

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