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All 50 Albany hotels

TownePlace Suites Albany Downtown / Medical Center

2.5 of 5 Hotel   |   22 Holland Avenue, Albany, NY 12209
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86%
Ranked #8 of 50 hotels in Albany
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
hapeeusa Clifton Park, New York
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88 people have reviewed this hotel

Traveler rating
    41
    35
    8
    1
    3
See reviews for
22
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25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Clifton Park, New York
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Had an excellent stay at Marriot Downtown Albany, I usually don't write reviews but thought the service and hospitality here was exceptional. The rooms were clean. The distance to the hospital was close enough. Jondelle at reception was great, she had a big smile and made me feel welcome after I got to Albany from an exhausting trip. I felt... More

Was this review helpful? Yes
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

The TownePlace Suites is honored that you took the time to provide us with your feedback! Our staff strives for exceptional service and works very hard to make sure we create a great guest experience. Thank you for your acknowledgement! We hope you choose to stay with us in the future! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed at this location for one night. The rooms were pretty clean, the furniture was a bit worn down. We stopped here for ease of travel and it's convenient locations . The staff, however, is the nicest staff I've ever come into contact with. It's safe to say I've spent several hundreds of days in a hotel and this... More

Was this review helpful? Yes
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

Adalis, it was our pleasure running to the store to get you a red bull! We will make sure next time we are stocked for you in our market! I know you were traveling through Albany, however we hope that if you are in the area in the future that we will be able to accommodate your stay! Hope you... More

2 reviews
5 of 5 stars Reviewed 1 week ago

I stumbled into this hotel after being denied a room I had already paid for at another Hotel. I walked in at 5:30AM and was greeted by Erica, a most pleasant and effective person who made the check-in quick and painless. Being sensitive to my late arrival and long trip the staff did not bother me until I woke the... More

Was this review helpful? Yes
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

On behalf of the Marriott TownePlace Suites, it was such a pleasure having you stay at our property, as we wish it was under better circumstances. Our apologies for the unfortunate situation you encountered at the previous hotel you went to, however, we are delighted that we had the opportunity to accommodate your overnights providing you with service that alleviated... More

Jordanstown
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed at this hotel for 1 week in February with my son who was doing his Bar exam. Hotel is clean , rooms are spacious and well equipped with a kitchen and there is a complimentary breakfast. The staff in this hotel were amongst the friendliest I have met and make the stay worth while. The shuttle drivers, Leshawn... More

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Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

We love Andy's Deli and New World Bistro! This is great to hear that you enjoyed them as well! I'm glad you had such a great experience throughout your stay with us. Our shuttle drivers LaShawn, Angelo, Ryan and our Front Desk Associate Jondelle, will be ecstatic to hear that they had such a positive impact on your stay. Thank... More

Buffalo, New York
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed here with several other couples during a family celebration. The rooms were great, large enough for a toddler to run around. There was a kichenette with a good-sized refrigerator, stove, microwave and dishwasher. The cupboards had dishes, utensils and pots and pans. This would be an excellent choice for a long stay. The free shuttle gets you anywhere... More

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Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

Thank you for your feedback! We appreciate you taking the time to reflect on your stay with us. On behalf of the Marriott TownePlace Suites Albany Downtown/Medical Center, thank you for choosing our hotel! We look forward to accommodating your future stays in Albany! More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2014

If you going to albany then dont think twice about this towneplace. One of the best hotel staff I ever seen who always egar to help you with all sort of requirements!! I love the free taxi support im the range of 5miles. All in all one of the best place to stay in albany

Was this review helpful? Yes
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

Thank you for promoting our hotel! We appreciate your kind words regarding our staff and encouraging others to stay with us when they are in Albany! Hopefully we will be able to accommodate your future stays when you are back in the area. Thanks for your feedback! More

Albany, New York
1 review
5 of 5 stars Reviewed February 25, 2014 via mobile

A really nice hotel, clean, modern rooms and great facilities but the biggest attribute by far is the staff - extremely helpful, friendly and go way out of their way to help you!!! I stayed here for the bar, which was stressful and they reassured every bar taker they spoke to, and went as far as sending good luck letters... More

Was this review helpful? Yes
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

We are so glad that throughout this stressful time, you were able to have such a great/positive experience at the TownePlace Suites! Our staff will be ecstatic to hear your praises. Best of luck on your results for the exam!:-) On behalf of the Marriott TownePlace Suites Albany Downtown, thank you for choosing our hotel! More

Glen Head
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 6, 2014 via mobile

Great hotel and staff great big well appointed rooms with modern furnishings , great breakfast in the mornings. Complimentary papers.Convient to the Capitol and state office buildings. Large indoor pool however the fitness room is small with only 3 pieces of equipment yet the hotel has seven floors of guests rooms . Complimentary coffe and snacks available all the time.... More

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Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

Thank you Mike for your review! We are glad to hear you enjoyed staying at our hotel, that you were able to utilize the amenities offered and that the bed was comfortable! We look forward to having you back when you are in Albany next. Thank you for choosing the Marriott TownePlace Suites Albany Downtown/Medical Center! More

Monsey, New York
1 review
5 of 5 stars Reviewed December 8, 2013 via mobile

We were here for the weekend with a group of 12 people they gave us the conference room and the breakfast room for our party as complementary all the staff members were so nice anything we need it they gave us right away. The rooms very nice big and spacious And the price is not expensive at all especially for... More

Was this review helpful? Yes
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

Thanks for your feedback! We are glad you were able to utilize our public spaces to accommodate your get together. Our Front Desk Associates shared with the management team how great and friendly your group was. On behalf of the TownePlace Suites Albany Downtown, thank you for staying at our hotel and we hope to see you again soon! More

Federalsburg, Maryland
1 review
4 of 5 stars Reviewed November 27, 2013

We stayed at this hotel for one night while our team participated in the Pop Warner Regional Cheer comp. From the very start Tyler was awesome! He was very patient even when descended upon by 17 girls and their Moms. He gave customer service that was above and beyond! He pulled a double that night and handled everything we threw... More

Was this review helpful? Yes
Lynsee B, General Manager at TownePlace Suites Albany Downtown / Medical Center, responded to this review

Thank you for your response! Tyler certainly did go above and beyond that weekend for not only our guests but for our hotel by offering to do a double! It is great for him to be recognized by our management team/staff and our guests, he will really appreciate this post. Thank you for choosing the Marriott TownePlace Suites Albany Downtown!... More

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Additional Information about TownePlace Suites Albany Downtown / Medical Center

Also Known As:
Towneplace Suites Albany Downtown / Medical Hotel
Towneplace Suites Albany Downtown / Medical Hotel Albany
Address: 22 Holland Avenue, Albany, NY 12209
Phone Number:
Location: United States > New York > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Albany
#15 Business Hotel in Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Albany Downtown / Medical Center 2.5*
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