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All 6 Artesia hotels

Legacy Inn & Suites

2210 West Main Street, Artesia, NM 88210 (Formerly Holiday Inn Express Artesia)
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Legacy Inn & Suites
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69%
Ranked #5 of 6 Hotels in Artesia
A recent review
4 of 5 stars Reviewed August 8, 2014
well-heeled580 Dallas, Texas
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26 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas
Top Contributor
52 reviews 52 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 8, 2014 via mobile

This hotel exceeded my expectations for the amount I paid for the room. Room was nice with modern decor. Full breakfast was included. Staff is friendly. My only complaint is that there is no elevator (our room was on 2nd floor) so I would recommend asking for a 1st floor room if you have a lot of luggage or have... More

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Sammie V, General Manager at Legacy Inn & Suites, responded to this review

Thank you so much for taking the time to let not only us, but your fellow travelers, know about your stay at our hotel. We take pride in how our hotel looks and in how our guests are treated. I do hope that on your next trip, if you are in our area, you will choose to stay with us... More

silver spring md
Top Contributor
146 reviews 146 reviews
46 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed June 9, 2014

This was not a chain, but the room was typical of any chain motel. The room was clean, but tissue holder was empty and a lamp did not turn on. This was a satisfactory place to stay overnight. The price was higher than most of the chains.

Was this review helpful? Yes
Sammie V, General Manager at Legacy Inn & Suites, responded to this review

We are pleased that you choose to stay with us and I am sorry that we didn't meet your expectations. It has always been my hotel's policy to try to make every guest feel like they are staying someplace special. In the future when you travel, I do hope you will give us another stay. We will do our best... More

Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 4, 2014

We were in the area to visit Carlsbad Caverns and found the hotels in Carlsbad to be overpriced, primarily due to the oil boom in the area. The Legacy inn & Suites was quiet, clean and had a good breakfast. The hotel is located at the far end of town in Artesia. Note that we also liked the Chinese Buffet... More

Was this review helpful? Yes
Sammie V, General Manager at Legacy Inn & Suites, responded to this review

Thank you so much for the kind words you had to share about our hotel. We are very pleased that you stayed with us and hope that you will return. Comments such as yours help to spread the word about the better hotels which are out there. Once again, thank you for choosing Legacy Inn & Suites. Sincerely, Sammie VanStory... More

Austin, Texas
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 22, 2014

We were driving from Roswell / White Sands National Monument and decided to stay an extra night so we could take our time the following day at the Carlsbad cavern. We called Carlsbad Holiday Inn and looked online for reasonable prices - none to be had. No way was I going to pay $300 for a Holiday Inn in some... More

Was this review helpful? Yes 1
Sammie V, General Manager at Legacy Inn & Suites, responded to this review

Thank you so much for taking time to send you review of our hotel in. You are correct that we are currently under going some renovations and I appreciate your understanding. The new furniture should be here this weekend. Yeah!! I hope that when you travel this way again, that you will stay with us for more than one night.... More

Jupiter, Florida
Top Contributor
69 reviews 69 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed March 7, 2014

We were. vacationing in nm and heading towards tx. We wanted to see the carlsbad caverns and had no idea we would run into issues finding hotels , NOT because of tourists but because of the oil workers . Every hotel is nearly booked and way over priced. They are trying at this hotel but it still needs slit of... More

Was this review helpful? Yes 1
Sammie V, General Manager at Legacy Inn & Suites, responded to this review

Thank you for taking the time to respond concerning your recent stay. Yes, the hotels are very pricey in this area but we do try to stay in a mid-range just for travelers like yourself. I am happy that you found the room to your liking. We are in the process of updating everything about our hotel. I hope you... More

Boulder, Colorado
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 7, 2013 via mobile

I tried 3 different times and all rooms I got were clean but the smell was terrible...front desk guy not very attentive even when he noticed I had stayed there other times and was indistinct to my choices...never again

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Sammie V, General Manager at Legacy Inn & Suites, responded to this review

I wish that I had known about your stay at the time it happened because maybe I could have done something to help. All of our rooms are non smoking but of course, some people do not pay attention to that. I can not imagine where the drain smell would have been coming from but I will have maintenance check... More

Top Contributor
120 reviews 120 reviews
24 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed August 11, 2013

We stayed in late April for one night and decided on Legacy Inns based on reviews and the nightly rate ($120+). The room and the hotel were dated - tube TV, peeling paint, etc. While the room was not dirty, it definitely wasn't clean. Breakfast was the normal spread at every other hotel. We’ll look elsewhere for better value if... More

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Sammie V, General Manager at Legacy Inn & Suites, responded to this review

I am so sorry you did not enjoy your stay with us last spring but I hope you will return in the future. Sometime in late fall or early winter we are going to have a make over with all new everything. Please consider returning so we can try again. Thank you. More

Raleigh, North Carolina
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed June 29, 2013

I'm not writing to pan this motel as I didn't stay there. I'm just writing to report we made reservations online for 3 nights in June 2013 and this motel had no record of our reservations when we arrived though we had a reservation confirmation number. Although the staff person was apologetic, there was nothing she could do as they... More

Was this review helpful? Yes
Sammie V, General Manager at Legacy Inn & Suites, responded to this review

I am very sorry that your reservation never made through space or where ever things done on the internet go. Under normal circumstances we would have been able to help you with a room but the entire area was busy. I do hope you will come back to Artesia in the future and let us help you enjoy your trip.... More

St. Petersburg, Florida
Top Contributor
50 reviews 50 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed June 19, 2013

This motel is about 5 or 6 miles off of the main road, US 285. Through the land of red light cameras with short timed yellow lights. Had reservations, arrived and checked in, was given a room on the second floor, I asked where the elevators were and was informed that they did not have any, all ground floors were... More

Was this review helpful? Yes
Sammie V, General Manager at Legacy Inn & Suites, responded to this review

I am truly sorry that you did not enjoy your stay. It came as a shock to me that you were under the impression that our hotel was so very far from the highway and that we had red light cameras. I can assure you that the milk you drank for breakfast was either 2% or whole milk; not powered.... More

Council Bluffs, Iowa, United States
2 reviews
4 of 5 stars Reviewed May 26, 2013

the rooms are very clean and quiet the staff is very friendly it is a good location close to shoping and restaurants the free breakfast has good food i would reconnend the hotel to family and friens i had a good stay i stay at a lot of hotels and it is in yhe top 5 i have ben in

Was this review helpful? Yes
Sammie V, General Manager at Legacy Inn & Suites, responded to this review

Thank you for taking the time to give us feed back on how our hotel is doing. It is only through folks like you that take the time to write, that we know if we are doing what our guests want. If there is anyway that we can improve, please let us know. Thank you. More

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Additional Information about Legacy Inn & Suites

Address: 2210 West Main Street, Artesia, NM 88210 (Formerly Holiday Inn Express Artesia)
Location: United States > New Mexico > Artesia
Price Range (Based on Average Rates): $$
Number of rooms: 40
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Also Known As:
Legacy Inn And Suites
Legacy Hotel Artesia
Holiday Inn Artesia
Artesia Holiday Inn

17 photos of this hotel

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