We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Santika Mataram

Certificate of Excellence
Jalan Pejanggik No. 32, Mataram, Lombok 83126, Indonesia
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hotel Santika Mataram
Professional photos View all
Browse nearby
Hotel Santika Mataram
Add Photo Write a Review

132 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    20
    84
    24
    2
    2
See reviews for
21
14
8
63
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (132)
  • Mar-May only
    (41)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (34)
All months
Jakarta, Indonesia
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

The Santika Mataram is not too bad a hotel. The staff are generally friendly and efficient and most can speak english so communication is generally pretty easy. Rooms are not great but they are clean and comfortable with good beds. Its a little noisy as it is reasonably central and Mataram is a busy place. Rooms are not in anyway... More 

Was this review helpful? Yes
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram, Dear BradCS1, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are happy to hear that your... More 

Indonesia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Santika give friendly welcome and they can recognize me easily , the cleanliness and the net is excellent. Unfortunatelly I never met the GM in that hotel. It's better that the GM know the loyal quest also to make sure that all need is fulfill. I hope one day I know the team there completely.

Was this review helpful? Yes
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram, Dear Mr/s Oetami, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are happy to hear that... More 

Jakarta, Indonesia
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I would like to say it was great hotel in the city centre of Mataram, going somewhere was not far from here. I loved it also closed with Al Hamra restaurant so I can make my dinner in there everynight. I was stayed about a week in this hotel and so far all was better than any hotel in the... More 

Was this review helpful? Yes
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram, Dear Bapak Iwan Madany, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are happy to hear... More 

Singapore
Level Contributor
77 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at the Santika Mataram for a night. The hotel was not bad. Clean and spacious. The superior room, which was the most basic was good and clean enough. One can say that it was pretty good actually. However the room ceilings and walls are thin. One can hear noises from the doorway and i had a n irritable person... More 

Was this review helpful? Yes
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Sinayas, Singapore Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are happy to hear that... More 

Indonesia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Fantastic staff, able, ever-near but unobtrusive - like god. Pool´s good. Superb, fairly priced restaurant. Tasty breakfast. Lobby masterful. Rooms not overly exciting but safe, clean-cut, and YES: BEST SHOWERS IN TOWN. At least the way i did them. Splurging view over the main mosque in town. And inches away from IMMIGRASI if you´re staying longer in Indon.

Was this review helpful? Yes
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram, Dear Mr. Steinar G, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are happy to hear... More 

Batam, Indonesia
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I was staying for a night for a quick stay prior to visit Lombok. The room was ok, although the pillow was smelly "smokey smell" I am sensitive to smoke or carbon. The swimming pool is a nice refresher open start from 6 AM. I enjoyed the quick swimm before breakfast. I love the bubur ayam/ chicken porridge and my... More 

Was this review helpful? Yes
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram, Dear Esuntea, Batam, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are happy to hear that... More 

Surabaya, Indonesia
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 20, 2015

Very good hotel in Mataram, Lombok, Indonesia. Good cooperating staff. Very good housekeeping, very rare in Indonesia. Good location. But very noisy in the early morning time, could not able to sleep in early morning around 4 am, due to very high level of noise. This is common, everywhere in Mataram.

Was this review helpful? Yes
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram, Dear Ashok ncl, Surabaya, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are happy to hear... More 

Jakarta, Indonesia
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed April 30, 2015

The room is very clean and fresh. They also have a nice swimming pool next to the restaurant. It is located in the heart of Mataram where you can easily find local snack hawkers surrounding the park just across the street. The only bizarre thing is the reception won't give you double keycard to your room, so it gets quite... More 

Was this review helpful? Yes
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram, Dear Angginta A, Jakarta. Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are happy to hear... More 

Jakarta, Indonesia
Level Contributor
79 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed April 28, 2015

Located on midtown of mataram, easy to get there and near to government office, several banks and mataram mall. The room size is standard, clean, aircon was good, provided with safe deposit box and water heater. Breakfast was good but the taste for me was an ordinary, but the waitress wasnt responsive (dirty plate and empty glass) The security also... More 

Was this review helpful? Yes
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram, Dear Pak Hendryyo, Jakarta. Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We do apologized for the... More 

Brisbane, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed April 8, 2015

I stayed at Hotel Santika, Mataram for 3 nights with colleagues and thoroughly enjoyed my stay there. The rooms are clean and comfortable and the price is reasonable, but the best thing about this hotel is their restaurant. We ate there every night and I tried something different each time. My favourite is the ox-tail soup. I would also recommend... More 

Was this review helpful? Yes
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram, Dear Namath 14, Brisbane, Australia Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are happy to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

59 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (53)
Viewed
Dining (12)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (16)
Viewed
Pool/beach area (3)
Viewed
Bathroom (5)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay