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All 12 Mataram hotels

Hotel Santika Mataram

3.0 of 5 Hotel   |   Jalan Pejanggik No. 32, Mataram 83121, Mataram, Lombok, Indonesia
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Hotel Santika Mataram
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80%
Ranked #2 of 12 hotels in Mataram
A recent review
4 of 5 stars reviewed 1 week ago
WidyDee Jakarta, Indonesia
  • Overview
  • Reviews (77)
  • Photos (44)
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  • Room tips (16)
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77 people have reviewed this hotel

Traveler rating
    9
    53
    12
    2
    1
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12
6
7
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Just like other hotel chains, Santika is able to keep up their service, even in Lombok. The room was nice. The location is perfect (in front of Sangkreang Park, where youngsters hang out every night. You can do 'lesehan' while drinking coffee and see various people's activities there). The only thing that I dislike is its small swimming pool. Like..really... More

Was this review helpful? Yes
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram - Lombok, Dear WidyDee, Jakarta - Indonesia, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. As this... More

Malaysia
Top Contributor
65 reviews 65 reviews
44 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Santika is a lovely city hotel. Rooms were clean and comfortable, inclusive of good breakfast. Staff were very helpful and polite. An ideal place to stay in Mataram, with restaurants and shops in its surrounding areas.

Was this review helpful? Yes
SantikaMataram, Manajer Umum at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram - Lombok, Dear Christine - Malaysia, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are much... More

Bali
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Santika is a good value 3* hotel, the rooms are nice and spacious, great selection of TV channels, better than some 4* hotels. The pool is nice and most of the time unused, so in the mornings a swim before breakfast is a great idea. There is also a small gym. Meeting facilities are excellent, I guess that's why... More

Was this review helpful? Yes
SantikaMataram, Manajer Umum at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram - Lombok, Dear Mr. Christian, Bali - Indonesia, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We... More

kuala lumpur
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 18, 2014

The hotel is nice, location in the middle of city, the service is good and the food is good also especially the breakfast. The price is reasonable. Worth the money. If i come to mataram again i would stay here again. Recommended to everybody.

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SantikaMataram, Manajer Umum at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram - Lombok, Dear Smokinlad.., Kuala Lumpur - Malaysia, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 5, 2014

We were booked into a superior room at Hotel Santika Mataram by our tour agency for our 4D3N holiday in Lombok. We arrived in the evening and was appreciative of the prompt check-in. The room was spacious and clean. We only found out that it does not come with a mini fridge when we got there but its a minor... More

Was this review helpful? Yes 1
SantikaMataram, Manajer Umum at Hotel Santika Mataram, responded to this review
Google Translation

Salam hangat dari Hotel Santika Mataram - Lombok, Dear Ibu Farah N, Terima kasih telah meluangkan waktu yang berharga untuk... More

Jakarta, Indonesia
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 28, 2014

it was my first time visiting Lombok,and just alone trip so I decide stay in the new brand hotel operated in Mataram Lombok.I make reservation by Booking.com with request pick up,once I got confirmation from booking.com I am calling direct to reservation and they confirm my booking and also pick up,and they got my flight detail as well,and I am... More

Was this review helpful? Yes 1
SantikaMataram, Manajer Umum at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram - Lombok, Dear Ms. Maria8808, Jakarta - Indonesia, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. Our... More

Denpasar, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 29, 2014 via mobile

This hotel is very comfortable in Mataram city. The hotel is new, the room is very clean, near to city, and easily get public transportation also it has great breakfast. Always comeback here if visited Mataram.

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SantikaMataram, Manajer Umum at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Hady S, Denpasar-Bali, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are much looking forward... More

Jakarta, Indonesia
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 4, 2014 via mobile

This hotel make your stay memorable. I arrived this morning feeling uneasy as i am a bit not well. The reception mention there was no room available as i came to early to check in. As soon as i told the my feeling, immediately she tried to find a room for me. Walla then i can rest till i am... More

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SantikaMataram, Manajer Umum at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Matarm-Lombok, Dear Hendra S-Jakarta, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. The standard time for check-in is... More

Vancouver
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 3, 2014

Backpacking around Indonesia and needed a hotel to stay in and recharge the batteries. This place was a pleasant surprise, almost a luxury hotel. Nice little pool, small but functional gym, very comfortable bed, and awesome breakfast buffet. The location is in the center of Mataram and is far away from everything, so better for someone with a car or... More

Was this review helpful? Yes
SantikaMataram, Manajer Umum at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Peter Craig, Vancouver-Canada, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are much looking forward... More

Melbourne, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 26, 2014

personal mention to Winni who was the Receptionist who welcomed us as we arrived quite late to check-in and had some booking issues (i made bookings for the wrong dates!). she was very helpful to quickly help us to look for rooms that were still available for the 4 of us. had we not managed to get those last 2... More

Was this review helpful? Yes 5
HS_Mataram_Manager, General Manager at Hotel Santika Mataram, responded to this review

Warmest greetings from Hotel Santika Mataram. Thank you for taking the time to share your experience during your recent stay with us. We really appreciate for some positives feedback given and will take onboard your comments on suggested improvements since we strive to improve the quality of our service and facilities continuously and also thank you for your kind words... More

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Additional Information about Hotel Santika Mataram

Address: Jalan Pejanggik No. 32, Mataram 83121, Mataram, Lombok, Indonesia
Location: Indonesia > West Nusa Tenggara > Lombok > Mataram
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Santika Mataram 3*
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Also Known As:
Hotel Santika Mataram Lombok

44 photos of this hotel

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Dining (11)
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Bathroom (4)
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Room/suite (12)
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Pool/beach area (1)
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Room/suite (4)

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Hotel Santika Lombok is the perfect choice for a weekend break with the family or when travelling to Lombok on business. Ideally situated in the heart of Lombok's thriving capital, Mataram, within easy walking distance of the mayor's office, governor's office and other key governmental departments, as well as Mataram Mall, Lombok's primary shopping complex. The beautiful Sengigi Beach is just 15 minutes' drive away.At Santika Hotels & Resorts we combine local traditions with a natural touch to bring our guests the very best in Indonesian hospitality. At Santika, you can always be sure of a warm welcome. That's why we call ourselves your "home away from home". ... more   less 
Number of rooms
123

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