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Griya Asri Hotel

Hotel website
Jl. Pendidikan no. 58, Mataram, Lombok 83125, Indonesia
1 room 1 adult
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Griya Asri Hotel
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48 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed in this hotel for 3 nights during my holiday in Mataram, Lombok. I stayed in the deluxe terrace room located right across the pool. The room was very clean with a comfortable queen size bed and air conditioned, which was very nice considering the humid weather of Lombok. The design of the pool was very modern and warm.... More 

Helpful?
Thank Arvie A
Level Contributor
16 reviews
9 hotel reviews
3 of 5 stars Reviewed December 27, 2015 via mobile

I booked this hotel with big expectation, I expect something like the pictures that the management provided. But the reality is far worse. I booked the room with terrace. They have nice pool, but poor room. Not a good value for money. The bathroom is spooky and dirty. The furniture is old and dirty they have marks and stains everywhere,... More 

Helpful?
Thank Felisma C
Claudia-Triana, Manager at Griya Asri Hotel, responded to this review

Dear Felisma, Warmest greetings from Griya Asri Hotel Lombok! First of all, I would like to thank you for taking the time to write a valuable comments during your recent stay at Griya Asri Hotel. I appreciate your time and effort to make us aware of your unpleasant experience in our Hotel, We are committed to providing our guest with... More 

Geelong, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 2, 2015 via mobile

The staff at Griya Asri are great, you're welcomed with a drink and shown to your room. The rooms are clean and modern and Air conditioning works really well, the bathrooms are very clean and new and the shower is cold and the pressure is great, theres even a body wash and shampoo dispenser built into it! I didn't swim... More 

Helpful?
1 Thank Edward C
Ian S, Manager at Griya Asri Hotel, responded to this review

Dear Edward, Many thanks for staying with us recently and we are pleased that your overall experience at our hotel was satisfying. We are glad that you have enjoyed our rooms, bathrooms and hotel surroundings, that will make all our team happy. We greatly value your patronage of our hotels and look forward to welcoming you back soon. Warmest Regards,... More 

1 review
5 of 5 stars Reviewed September 30, 2015 via mobile

Lovely Hotel, tucked in nice quiet street in the heart of Mataram city. Clean and specious rooms, friendly and helpful staff is definitely an asset to this hotel! Very enjoyable pool area with lot of greenery! stayed in newly renovated room and this is way above other hotels with similar rates! Highly recommended!

Helpful?
Thank bjeli b
Ian S, Manager at Griya Asri Hotel, responded to this review

Dear Bjeli b, Warm greetings from Griya Asri Hotel Thank you very much for taking some of your precious time to complete your review with the best rating of our Hotel on Tripadvisor . I'm very pleased to read your comments regarding the helpfulness and attitude of our staff. I have passed your generous compliments to all of the staff... More 

Kaliningrad, Russia
2 reviews
5 of 5 stars Reviewed July 7, 2015

Beatiful hotel, helpful customer, great breasfast. We choose this hotel to be near from the aiport, but there was no real aiport in Mataram, and the domestic and internationa airpotw was about 35 km from the hotel. Know it!

Helpful?
Thank elena_nedostup
Ian S, Manager at Griya Asri Hotel, responded to this review

Dear Elena, Warm greetings from Griya Asri Hotel Thank you so much for taking time to share your amazing experience on TripAdvisor. We are happy to hear that you were very satisfied when you stayed in our hotel during your holiday. We really appreciate your comments regarding our staff, Breakfast and our swimming pool. We look forward to another opportunity... More 

Bandung, Indonesia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 28, 2015

love the pool but the rooms. The room was so dark, spooky, and dirty. The hotel looks so ancient and unmaintenced. Never again stay here. Bad hotel. Really bad. And also it was so far from the center city. Lucky me the staff rent me a motorbike for me around the city...

Helpful?
Thank dikkireza
irviyan, Manager at Griya Asri Hotel, responded to this review

Dear Guest, thank you very much for taking time and giving us thorough feed back. We are truly sorry for your unpleasant experience at our hotel. We try very much to make your stay as pleasant as possible. Please accept our heartfelt apology. In order to help us provide better services and product, your comments have been well noted and... More 

Travelers are raving about these Mataram hotels

Tokyo, Japan
1 review
4 of 5 stars Reviewed May 28, 2015

Staffs are very friendly and helpful;) The room is comfortable and reasonably priced, and they have a nice pool! Mataram is a central city in Lombok island, so you can travel to other parts from there farely easily. I recommend to visit to Kuta; the beach is breathtakingly beautiful.

Helpful?
Thank Mia Y
irviyan, Manager at Griya Asri Hotel, responded to this review

Dear Mia, Warm greetings from Griya Asri Hotel. Thank you for your recent stay at Griya Asri Hotel and indeed for your positive comment. I am pleased to hear that you enjoyed an overall experience when staying with us and look forward to the privilege of serving you in the near future. Your sincerely, Claudia Triana Hotel Manager More 

Medan, Indonesia
1 review
3 of 5 stars Reviewed March 11, 2015

We arrived very early but are room was ready so that was nice. The staff front office is super friendly en told us what we could do. When i want to order some food , The staff offering me to dinner at Sky Garden Restaurant and Lounge on the roof top. Waw! Nice view with the accoustic romantic night. I'll... More 

Helpful?
Thank Sumarjono M
Mildura, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed March 3, 2015

Hi spent 6 amazing weeks at this wonderful hotel while studying. Had a room by the pool and a fantastic room. All staff were wonderful and friendly. And the owners were friendly and helpful. Looking forward to staying at this hotel again.

Helpful?
Thank Natalie S
irviyan, Manager at Griya Asri Hotel, responded to this review

Dear Natalie, Warm greetings from Griya Asri Hotel. Thank you so much for your amazing review. We are happy to hear that you were very satisfied when you stayed in our hotel during your study. We really appreciate your comments regarding our staff, the rooms and our swimming pool. We are excited to have you come back to stay at... More 

Seoul, South Korea
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 14, 2014

We got to Mataram in the late afternoon from some islands and ended up at Griya Asri by pure accident. We got a nice room by the pool with a welcome drink and Kopi Lombok. Staff was very friendly. The owner proposed to drive us to another restaurant of his and we had good food and a nice night tour... More 

Helpful?
Thank Cybercisco
irviyan, Manager at Griya Asri Hotel, responded to this review

Dear Cybercisco, Warm greetings from Griya Asri Hotel. Thank you so much for your feedback. We are happy to hear that you were very satisfied when you stayed in our hotel, We really appreciate your comments regarding our staff, coffee, rooms and our swimming pool. We are excited to have you come back to stay at Griya Asri Hotel again.... More 

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