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Hotel Tugu Lombok

Travelers' Choice award winner
Sigar Pejalin, Tanjung, Sire Beach, Lombok 83352, Indonesia
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Hotel Tugu Lombok
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Ranked #2 of 107 Hotels in Lombok
A recent review
5 of 5 stars reviewed 4 days ago
Valentin P San Francisco, California
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640 Reviews from our TripAdvisor Community

Traveler rating
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    67
    17
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    5
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114
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
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  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Portuguese first
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San Francisco, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

A truly unique, magical and inspirational place. A place where time has stopped. Imagine the story of a wise and cultivated man with a passion for art and antiques that trace back to incredible times in Indonesia, China and the rest of Asia. Picture him searching for unique pieces in pinturesque and off-the-beaten track locations where he and his family... More 

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Hanny Z, Assistant Manager at Hotel Tugu Lombok, responded to this review

Dear Valentin P We value your time to write your memorable experiences while staying with us, and we are pleased to hear that you have enjoyed staying with us in Hotel Tugu Lombok, the most unique resort in Lombok. We look forward to welcoming you and your family back to your ‘home away from home’ in Lombok, Indonesia. Warm regards,... More 

Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at Tugu Lombok for 6 nights on our honeymoon and it was incredible. Our room was spacious and cosy with a lovely four poster bed and copper bath, it was very different but nice. As soon as we arrived at the airport our transfer was waiting and he was amazing, he gave us a good guide to the... More 

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Hanny Z, Assistant Manager at Hotel Tugu Lombok, responded to this review

Dear Conway1912 Thank you so much for sharing your experience of your stay at our Hotel Tugu Lombok. We look forward to welcoming you back at your ‘home away from home’ on Lombok island. Please let us know if you need further help from us. Warm regards from the Tugu Family, Hanny More 

South Africa
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed here for 7 nights from 12 May and it was amazing! Ellie, Henry and their team was great the entire stay and made sure we were always well looked after. We got upgraded to a villa as we arrived and the entire hotel grounds are immaculate! We had dinner a few times at the restuarant that's located on... More 

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Hanny Z, Assistant Manager at Hotel Tugu Lombok, responded to this review

Dear Nick6312 Thank you for taking valuable time out of your day to write about your Hotel Tugu Lombok experience. It is good to hear you have enjoyed the design as well as our facilities. We hope we will have the opportunity to welcoming you back for an even more memorable experience. Warm regards, Hanny and Tugu Lombok family More 

England, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Thank you for making our stay exceptional, absolutely stunning. We felt welcome since the moment we stepped intro the hotel, even covered By dust from the Rinjani trek! Food has been excellent, but above all the staf have been the most friendly and helpful I have Ever come across.

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Hanny Z, Assistant Manager at Hotel Tugu Lombok, responded to this review

Dear. Armitage D Thank you for sharing your amazing experience at Hotel Tugu Lombok. I will share your review with the entire staff, as we do everything from our hearts to offer the best service to our precious guests always. We are looking forward to welcoming you back at your ‘home away from home’ at Tugu Lombok. Warm regards from... More 

Knutsford, United Kingdom
Top Contributor
85 reviews 85 reviews
23 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed for 3 nights our honeymoon with Tugu Lombok. The whole hotel is designed to reflect the traditional look of Lombok and its heritage, but at the same time providing excellent facilities to the guests. All the accommodation is relatively close to the beach, but in our Bhagavat Gita Suite, we had a view of the... More 

Was this review helpful? Yes 1
Hanny Z, Assistant Manager at Hotel Tugu Lombok, responded to this review

Dear Rob B, Greetings from Hotel Tugu Lombok! We value your time to write this nice review and compliment for Hotel Tugu Lombok and shared to all beloved readers here. Indeed, our resort is the perfect place for a hideaway and romance which uniquely blends with the living nature and sounds of the ocean. I have shared your compliments and... More 

Province of Milan, Italy
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the very first moment of our arrival we felt special in Tugu. I would like to say thank you for the management, specially for Mr Attila and Miss Hany to take care of us during our stay. All staff in both Bali and Lombok new us by name every time we were approached. Congratulations! The trip. We have arrived... More 

Was this review helpful? Yes 1
Hanny Z, Assistant Manager at Hotel Tugu Lombok, responded to this review

Dear Gpontano, Warm regards from Lombok! Thank you for taking the time to write this review of us, we are very happy that you had pleasant stay while on your holiday with us. Thank you for the suggestions for the new guests. We look forward to you returning to us soon! Kind Regards, Attila, Hanny and the Tugu family More 

Barcelona, Spain
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was a trip we took with the family. One big room for my sisters and me and the rents in another. The place, from the minute you walk in you are greeted by kind staff, and the door grabs young transports you to another time! The little things like going in at night and preparing your room is just... More 

Was this review helpful? Yes 1
Hanny Z, Assistant Manager at Hotel Tugu Lombok, responded to this review

Dear Apeable, We are so pleased to read your sincere feedback on tripadvisor after staying at Hotel Tugu Lombok. It is a true pleasure to know that you have enjoyed everything during your stay, especially the kind staff and our service. We will share your feedback to our entire team who will feel further motivated and inspired in taking care... More 

Hong Kong, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was here October 2014 and had an amazing time at this hotel. From the ground to the food to the service to the room. This was just a beautiful place all around. It's a quiet place but if that's what you're looking for it's great. I loved the lounge bed by the beach. Food was sooo good and service... More 

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Hanny Z, Assistant Manager at Hotel Tugu Lombok, responded to this review

Hello yayaTaipei, Thank you for taking the time to write this review, we are very happy that you had pleasant stay while on your holiday and that the grounds, service, rooms and food were to your satisfaction. We look forward to you returning to our home as we would like the opportunity to exceed your expectation next time you visit... More 

Sentosa Island, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A shame the new Lombok airport has been moved, because it takes 1.5 hours to get to the resort! If you include the flight time from Singapore, you're looking at 5 hours door-to-door minimum. All in, I thought the service was TOP notch, very personal, quick, especially the resident manager Henry (if I can recall his name correctly!) the surrounding... More 

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Hanny Z, Assistant Manager at Hotel Tugu Lombok, responded to this review

Dear Koolkatkim2476 Greetings from rural Lombok! Thank you for taking the time to share your thoughts about your stay with us some time ago. We are happy to hear that you were very satisfied from a lots of angels with our resort. We will be working very hard to find solution to the problem you have mentioned: As we are... More 

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A fantastic hotel, designed with a mix of whimsy and heritage. The gardens are stuffed with statues and artefacts, and the buildings have been created with dramatic flare. Ideally located for snorkelling around the Gilies. The drive from the airport is 1.5 hours, but great views en route.

Was this review helpful? Yes 1
Hanny Z, Assistant Manager at Hotel Tugu Lombok, responded to this review

Dear PRHelen, Thank you for taking the time to write this review, I’m happy that you and your family enjoy your stay here and the trip to Gili Islands. I’ll make sure to pass on your comments to the owner as he and his family have worked tirelessly over the pass 20 year painstakingly collecting all the artworks, artifacts &... More 

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