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Hotel Tugu Lombok

Travelers' Choice award winner
Sigar Pejalin, Tanjung, Sire Beach, Lombok 83352, Indonesia
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Hotel Tugu Lombok
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Ranked #2 of 104 Hotels in Lombok
A recent review
5 of 5 stars reviewed 5 days ago
Angelia A Sydney, Australia
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613 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sydney, Australia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

My review will be biased as I got married here; but it is utopia. All the staff are really friendly. They referred to all my wedding party by their name and everyone was very impressed with it. We can’t figure out how they did it as they started from the moment we arrived. It’s a big secluded location which is... More 

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Having never written a trip advisor review before, after returning from Lombok we had to write about our wonderful experience at Tugu. Tugu Lombok is an incredible place - the peace and tranquility you feel as soon as you arrive is just wonderful. We stayed in one of the oceanfront villas that are just stunning - and as soon as... More 

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Hanny Z, Assistant Manager at Hotel Tugu Lombok, responded to this review

Dear Patricia b, Thank you very much for taking the time to write your review on Tripadvisor – and your first one! Awesome I and the team are extremely happy you enjoyed your stay with us, the Bhagavat Gita suites as you mentioned are stunning they are one of the favorite suites guests go for when they book and with... More 

Tel Aviv, Israel
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 1 week ago NEW

Physically, it is stunning. Set along a silver beach with its beautiful architecture, Hotel Tugu celebrates an era when the Balinese ruled Lombok. The gardens and grounds are extensive and can be explored endlessly, revealing hidden treasures lovingly collected by the owner. Fascinating relics of the Chinese settlement on Lombok have been sympathetically restored and incorporated into the hotel accommodation.... More 

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Hanny Z, Assistant Manager at Hotel Tugu Lombok, responded to this review

Dear Ann F, Wow! . . . Thanks Ann, I really appreciate your detailed review and your kind words about our staff, the grounds, the villas and the food (And I can’t forget to thank you again for the Vegemite) It was great having you and the family stay with us. We are all very happy you both got a... More 

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel set on many acres is a collection of stunning buildings and features, in gentle Hindu style....The staff are out of this world....incredible service, kind and helpful in every respect. Set on the beach with wonderful views ....close to the Gillie islands where the reefs provide SCUBA and snorkelling. The Tugu hotel itslself has an excellent swimming pool. We... More 

Was this review helpful? Yes 1
Hanny Z, Assistant Manager at Hotel Tugu Lombok, responded to this review

Dear George F, Thank you for taking the time to write this review, I’m very happy you and your family had an enjoyable stay with us. It was an absolute pleasure having you all here. I hope it’s not too long before we all meet again. Until next time George, all the best for the year ahead and you now... More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 1 week ago

we would like to thank you for this heavenly stay in Lombok! thank you to the whole staff for its kindness, attentiveness and politeness. We really appreciate that everybody take care of us. The full day in Gili was very well organized. The dinners on the beach are so romantic just perfect for honeymooners like us. Our bedroom is really... More 

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Hanny Z, Assistant Manager at Hotel Tugu Lombok, responded to this review

Dear GClementine, Thanks for your kind words GClementine we also appreciate you taking the time to write this review. Both the day boat trip to the Gili Islands & the dinner on the beach come highly recommended and I’m glad that you had the opportunity to do both of those activities while here. I’ll pass on your thanks to all... More 

Albstadt, Germany
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed in the Tugu Hotel in January this year. I haven´t had the time yet to comment this wonderful place in Lombok. Lombok is more authentic than Bali. Honestly it was the greatest Hotel i´ve ever been. I will never Forget the hole area and the friendly staff. Special greetings to Ruslan from the staff Team. The Food was... More 

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Hanny Z, Assistant Manager at Hotel Tugu Lombok, responded to this review

Dear MikeLove84, Thank you for taking the time to post this review on TripAdvisor and for your kind words. We have indeed open our new restaurant which consists of 3 weekly rotating menus of a wide range of different Tapas, salads, daily caught fresh fish & desserts. I’ll make sure that I follow up and inform the staff in the... More 

Denpasar, Indonesia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Hotel Tugu Lombok is one of the most beautifully designed hotels I've ever seen..the rooms are beautifully done out with fabulous indoor/outdoor bathrooms with huge showers and bath tubs the room are well decorated and every one is different & with very comfortable huge beds. The restaurant is situated in the expansive gardens overloong the pool and the beach..the... More 

Was this review helpful? Yes 1
Hanny Z, General Manager at Hotel Tugu Lombok, responded to this review

Dear RobertR, Thank you for your review, I’m happy to hear that the resort was to your liking and I agree with you that the bathroom and huge rain showers are fabulous; it’s the perfect way to relax and unwind. I’ll make sure that I pass on your kind words to all the service staff and to the kitchen too.... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We can't thank you enough for this wonderful honeymoon we could enjoy here. Everything has been excellent and made our stay to something very special. We'll miss all of it and hope that we could come back once again

Was this review helpful? Yes
Hanny Z, General Manager at Hotel Tugu Lombok, responded to this review

Dear Geri Y, Firstly thank you for choosing Tugu Lombok for your honeymoon and taking the time to post your kind words on Tripadvisor and also for your room tip, we are all very happy you had such a wonderful time, we look forward to your return to our home soon. Kind Regards, James and the Tugu family More 

Warsaw, Poland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Tugu Lombok is undoubtedly one of the best hotels that we have ever been. Beautiful gardens, great sandy beach and rooms only a few metres from the beach with private swimming pool and beautiful bathroom outside. Tugu Lombok is totally luxurious experience that let you relax in the best way you can. Eating breakfasts on the beach was a memorable... More 

Was this review helpful? Yes 1
Hanny Z, Assistant Manager at Hotel Tugu Lombok, responded to this review

Dear 000NATI2015, Thank you so much for posting this review! And wow! What a quote “One of the best places ever!” I and the team are extremely happy that you had such memorable moments while you were here. Thank you again for recommending your room tip - the Bhagavat Gita Oceanfront Suites. These are truly amazing suits waking up to... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We just spent six nights, five days at Tugu lombok over the Chinese New Year. The hotel arranged transfer form Praya Airport went smoothly and we were installed in our fabulous room, a Bhagavat Gita Oceanfront Suite, with the minimum of fuss. (In fact our formal check-in was postponed until after breakfast the following morning due to our late arrival.)... More 

Was this review helpful? Yes
Hanny Z, General Manager at Hotel Tugu Lombok, responded to this review

Dear BromleyRoberts, Thank you for posting your detailed review of our property on tripadvisor, I’m glad that overall you and your family had a very pleasant time here during you 6 night stay. I’ll make sure that I inform Elly & Henry that you appreciated their help. With regards to the F&B staff thank you for bringing these points to... More 

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