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Hotel Tugu Lombok

Travelers' Choice award winner
Sigar Pejalin, Tanjung, Sire Beach, Lombok 83352, Indonesia
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Hotel Tugu Lombok
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Hotel Tugu Lombok
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667 Reviews from our TripAdvisor Community

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Traveler rating
    565
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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    (667)
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    (168)
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Jakarta, Indonesia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Lombok is becoming more and more popular among travelers along Indonesia. Although still lacking of infrastructure, compared to Bali, the island is "still natural"...so far... However, Senggigi is already getting too many tourists and starts to look like some corners in Bali. Having said that, you already have the chance to enjoy a enormous and astonishing experience in Lombok Island.... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed here for the nights. The grounds were stunning albeit a little artifical.The view from the beach is beautiful but there is so much sharp coral that it is impossible to swim. I also found it disappointing that they allowed people to tout on the beach. We only spent one day there as we were hassled by people trying... More 

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Greater London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

A truly 5 star experience but not in a soulless, sanitised way, this hotel has a huge personality - quirky, unique, different but very stylish! We stayed with out two teenage daughters and we all loved it. My husband and I were upgraded on arrival to a newly decorated suite (honeymoon ?), Chinese influenced decor, huge bed, outdoor bathroom and... More 

Was this review helpful? Yes
ManagementAnd, Manager at Hotel Tugu Lombok, responded to this review

Dear Diane, Thank you for taking the time to write and let us and the world know about your 5 star experience at Hotel Tugu Lombok! We are thrilled that you have found our service “the smiliest, friendliest service ever and great attention to detail”. Regarding swimming in the sea: Please note that we provide water-shoes, snorkelling equipment and other... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I left Tugu hotel today and I must say it beat all expectations. The Rooms are beautiful, the food is amazing and service unbeatable. I was not expecting anything like this. There are 35 rooms, I think 22 were occupied when I was there but it felt like the hotel was empty (which is great). They organised a lovely snorkelling... More 

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ManagementAnd, Manager at Hotel Tugu Lombok, responded to this review

Dear Guests, Thank you for taking the time to post this beautiful review, we are thrilled to hear that your stay have beaten all your expectations. At TUGU Lombok our precious guests can enjoy our 6 hectare sized property in peace and we work hard to help them relax during their holiday, it is nice to know when hard work... More 

Bandung, Jawa Barat, Indonesia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed for one night at Tugu Hotel Lombok. Very impressive! Hotel and room ornament detail very unique. The atmosphere is very quiet, delicious meal, and of course the staff is friendly and warm. I'am satisfied.

Was this review helpful? Yes
ManagementAnd, Manager at Hotel Tugu Lombok, responded to this review

Dear Gilangtamma, Thank you for taking the time to post a review and we are thrilled to hear that you enjoyed yourself and have found Hotel TUGU Lombok “very impressive” and “unique” with decor and ornaments. All of our guests find our property very quite and relaxing, we are proudly keeping it that way. `We look forward to welcoming you... More 

Gainesville, Virginia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was unlike any my husband and I have stayed at before. The décor was so unique and beautiful, with antiques throughout the property from southeast Asia. We stayed in Room 107, which has a small pool and looks out to the beach. It was one of the coolest rooms with a garden entry consisting of a large koi... More 

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ManagementAnd, Manager at Hotel Tugu Lombok, responded to this review

Dear Guests, Thank you for taking the time to post a review about your stay in May 2015 in TUGU Lombok and found it a “very unique hotel” filled with precious antiques from Southeast Asia. We are thrilled that you have experienced our cuisine “pleasantly surprisingly good” and also “incredibly reasonable pricing”. We gladly inform you that last week we... More 

1 review
5 of 5 stars Reviewed 1 week ago

My wife and I stayed in July 2015 and we were so impressed by the hotel, its design, The location and best of the best : the team there, you feel like a VIP, a family member and they are smiling and more then helpful. For us it s the best place we have ever been so far. In our... More 

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ManagementAnd, Manager at Hotel Tugu Lombok, responded to this review

Dear Guilhem C, Thank you for taking the time to write this review and let us and the world know about your “best ever” experience at Hotel TUGU Lombok: “the team there, you feel like a VIP, a family member and they are smiling and more then helpful…In our memory for ever”. We are glad that you have found our... More 

Australia
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at Hotel Tugu in May for the last 4 nights of our honeymoon in Lombok. It was very quiet when we were there and felt like we had the place to ourselves at times! We were kindly upgraded to a villa, which was stunning, with a large floor plan, beautiful floor plan and an amazing outdoor bathroom overlooking... More 

Was this review helpful? Yes 1
ResponsesDirection, Manager at Hotel Tugu Lombok, responded to this review

Dear Guest, Thank you for choosing the hospitality of Hotel TUGU Lombok, and for taking the time to write a review about your recent family experience. We are very happy to learn that your stay was a pleasant one, specially liked our quality service and the TUGU cuisine. Thank you very much for sharing such gracious comments. It gives our... More 

London, United Kingdom
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is very cool and the food is great. However, the people working there were not as friendly as other hotels we stayed in Indonesia, which were much cheaper. Secondly, there are ants absolutely everywhere - on the beach, in the bathrooms and the restaurant. They should have cleaned these areas more often. Also the sofas in the restaurant... More 

Was this review helpful? Yes
ResponsesDirection, Manager at Hotel Tugu Lombok, responded to this review

Dear Guests, Dear Jasmin, Thank you for choosing the hospitality of Hotel TUGU Lombok, and for taking the time to write a review about your recent holiday experience. We are very glad to hear that you have had a wonderful time with us at TUGU Hotel Lombok and that you have specially enjoyed our TUGU style cuisine and our rich... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We visited Tugu as part of our honeymoon and it was ideal! The staff are always friendly and smiling, nothing is ever too much. The rooms are very comfortable, clean and luxurious. The first ever hotel we have stayed in where they make the effort to learn your name! - a lovely personal touch. A must visit hotel!

Was this review helpful? Yes
Attila AE D, Manager at Hotel Tugu Lombok, responded to this review

Dear Guests, Thank you for taking the time to post a review. We greatly appreciate your kind words and are thrilled that your expectations were exceeded: We are glad that you found our hotel and service perfect. We look forward to welcoming you again sometime soon. Thank You! Terima Kassih! More 

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