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All 26 Padang hotels

HW Hotel Padang

3.5 of 5 Hotel   |   Jl. Hayam Wuruk No. 16 Padang Sumatera Barat, Padang 25118, Indonesia (Formerly New Hayam Wuruk Hotel)
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HW Hotel Padang
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Ranked #14 of 26 Hotels in Padang
A recent review
4 of 5 stars reviewed 2 weeks ago
Indah P
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20 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Jakarta, Jakarta Raya, Indonesia
1 review
2 of 5 stars Reviewed 2 weeks ago

The room was small and AC was not working properly. We had seen better hotel for the same price. They couldn't serve the menu as it should be. The restaurant needs reevaluation for what exactly the menu they can surely serve well. Overall, disappointed

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beside the facilities that that has been provided in the room, what I love about this hotel is absolutely the food! Although only for breakfast, but it contains various food, not also vary but it's delish! Quite surprised me 😊 Overall, would love to come back..

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Kuala Lumpur, Malaysia
Top Contributor
71 reviews 71 reviews
42 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed January 23, 2014

It was a Saturday Night. Saturday night was party night. That was a bad time to stay in this hotel. There was a birthday party. Music was blaring. The sound insulation was bad and the central air well did not help. We were booked in by out tour agent. The standard room was so small, 4m by 4 m? smaller... More

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JalanJalan9999, Manajer Umum at HW Hotel Padang, responded to this review

Dear our respectful guest, First of all, we would like to apologize about the noise that disturbed you during stay. it is true that we have a birthday event on the day. And due to the party was for teenagers they want to have kind of favourit musics for their ages. We actually had taken some anticipation actions to minimize... More

4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 4, 2014

One of the pricier hotels in the area, but you get what you can expect: clean, spacious rooms, good bathroom, airco and TV. The staff was very friendly, almost overly friendly for what I'm used to, and the manager came to me during breakfast to chat and to give me some useful tips on where to go in Padang.

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JalanJalan9999, Manajer Umum at HW Hotel Padang, responded to this review

Dear Marteen, Prettige vakantie! Thank you for your staying with us when visiting Padang. It was nice talking with you and we glad can help our guest to explore about what interesting places to see around our hotel: Such as Padang Beach, Siti Nurbaya Bridge with Muaro area (Old harbour), Gunung Padang, etc. I hope you have same impression when... More

15 reviews 15 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 25, 2013

We needed a place in a more expensive hotel after a weeks of cold water only showers and squat toilets! We got a delux room for 700,000 a night, but a standard was 500,000. We looked at a hotel over the road which was 350,000 and was terrible! Padang is typically more expensive than other areas in Sumatra. Our room... More

Was this review helpful? Yes 1
Balikpapan, Indonesia
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 23, 2013

Overall it was a nice hotel and good location near the entertainment center but the staffs should more attentive and warm to every guest. Room a bit dusty, breakfast was so so, i prefer to choose breakfast outside the hotel. Nothing special from this hotel. i would try to find another hotel when i coming back to Padang.

Was this review helpful? Yes 3
Kuala Lumpur
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 7, 2013

Small hotel (5 floors) with 2 room sizes. I didn't see the smaller size, but the larger one was large indeed. Good basics: Clean, well lit, decent chairs and tables. Water: hot, with good pressure; Bed: large and comfortable; AC: effective; TV: large, clear reception; Washroom: no tub, good shower; No clock or radio in the room, and I didn't... More

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D3WA, General Manager at HW Hotel Padang, responded to this review

Dear Mr. Hagunos, We were much honored to be your choice hotel when you were in Padang. And we are more thankful for some of your positive comments. We appreciate it. On the other hand, we also thank for your corrective comments which will improve our service and products in the future. For information, we have on a progress of... More

2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 3, 2013 via mobile

Wifi available but very poor, slow and can not use. It seem to be just available only to attract customer that in need internet connection. Hope they can fixe this problem. Also when I was made reservation abd asjibg for beach view room. They said yes but when I checkin suddenly room not available and they not info in advance.

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D3WA, General Manager at HW Hotel Padang, responded to this review

Dear Mr. Hendri Thank your for your corrective comment regarding WIFI. We apologize for such inconvenient during your stay. We are going to provide our guest with better WIFI connection from a reputable provider company. We hope it would impact better in connections and speeds as well. We want to be known with our remarkable service. And your corrective comment... More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 11, 2013

This hotel is clean and new, but very tacky. Everything is white and purple, with wedding-like tables, strange lights and huge televisions. Good location though, the rooms are big enough and the staff is helpful. Because of the general "non-homey" atmosphere I would personally not stay there again.

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Jakarta, Indonesia
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed November 2, 2012

Arrive lately in the evening to Padang after finishing a job in Bukittinggi, our guide driver recommended us to this hotel. So we came to pay a visit, and suddenly we fell in love with this hotel. The rooms we took are spacious, the floor and the bathroom are sparkling white clean, and they had this elephant-formed towel on our... More

Was this review helpful? Yes 2
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Additional Information about HW Hotel Padang

Address: Jl. Hayam Wuruk No. 16 Padang Sumatera Barat, Padang 25118, Indonesia (Formerly New Hayam Wuruk Hotel)
Location: Indonesia > Sumatra > West Sumatra > Padang
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — HW Hotel Padang 3.5*
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22 photos of this hotel

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Pool/beach area (1)
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Hotel & grounds (7)
Bathroom (2)
Room/suite (2)
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