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HW Hotel Padang

Jl. Hayam Wuruk No. 16 Padang Sumatera Barat, Padang 25118, Indonesia (Formerly New Hayam Wuruk Hotel)
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Best prices for: 1 room 1 guest
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HW Hotel Padang
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HW Hotel Padang
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29 reviews from our community

Traveler rating
    6
    15
    6
    1
    1
See reviews for
2
8
5
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
  • All months
    (29)
  • Mar-May only
    (10)
  • Jun-Aug only
    (4)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (8)
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Melbourne, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

Located conveniently close to shops/restaurants and the beach. Staff are friendly and helpful especially during breakfast. Breakfast is delicious and we are always looking forward and wondering what will be for breakfast. Spacious room with high ceiling and very comfortable bed. Bathroom tiled floor to ceiling with good finishing touch and clean. This hotel is definitely more than 3 star... More 

Was this review helpful? Yes
DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear Mr. Andy S, Thank you for your wonderful review. I am pleased to know that we have provided you the level of service that was even more than expected when you were staying at HW Hotel Padang Your positive comments will encourage our team to work harder and provide more excellent service towards all guest. My team and I... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is centrally located - close to shops/restaurants. Check in/out is very efficient, staff are helpful and friendly, service are superb - impressed us a lot. Wifi is working wonderfully with good speed. Room and bathroom are amazingly clean - and the bed is so comfortable, while all the amenities are excellent. Breakfast is fantastic. Found many local delicacies... More 

Was this review helpful? Yes
DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear Respected Guest,  Thank you for sharing your experiences during your recent stay with us. We are pleased to hear that you enjoyed your stay with us and delighted with our room and hotel facilities, especially about location, services, cleanliness and breakfast experience. We appreciate your time and fantastic comments. We surely look forward to welcome you back while you... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

the breakfast... it's so delicious... I really love it... and large room with clean and so comfort single bed... friendly staff... with welcome drink.. and location near by pantai padang it's so easy to get something to eat, drink, and hospitality of locals. ;) overall.. it's so complete room with easy price

Was this review helpful? Yes
DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear Mr. Yandhi A, Thank you for sharing your excellent experience on your recent business trip in Padang. I am thrilled to know that you had a wonderful stay with us and particularly pleased with our breakfast presentation. We encourage our chef team to always provide our guest with the best food. Thank you once again for your kind remarks,... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Centrally located, elegant building, nicely decorated, spacious room, extremely clean, very comfortable bed, most friendly staff, excellent service, delicious restaurant menu, very good value for money. We highly recommend this hotel - 3 star hotel with 5 star qualities.

Was this review helpful? Yes
DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear Valued Guest, Thank you so much for your kind and most valuable comments. I will be so pleased to share them with our team of associates and let them know your observations. It is our goal of HW Hotel Team to provide our guest with the best services and products. Your positive opinions will encourage us to do better... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel declares itself to be smart and elegant and it is just that. It is spotlessly clean, simple but elegant decor and everything you need from a hotel. Including.... A bonus rooftop swimming pool with views of the Indian Ocean. The staff speak good English, are courteous and friendly and we were well and truly looked after including a... More 

Was this review helpful? Yes
DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear Mr/s. Lou R, Thank you for sharing excellent feedback on our products and services. We are thrilled to hear such positive remarks from a Trip Advisor ‘Senior Reviewer’ like you are; particularly on cleanliness, breakfast menu, staff hospitality and of course, our roof top swimming pool. Thank you for choosing our hotel as the place to stay and we... More 

Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 21, 2015

A one-night stay in transit and you couldn't go far wrong. We had a suite, it was a great size room. Good light, clean, great decor. An excellent buffet breakfast for the traveller. A solid, hotel. No complaints here.

Was this review helpful? Yes
DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear Ms. LJ.Gordon, Thank you for sharing such excellent comments of your recent experience at our hotel. I am glad to know that you had a pleasant stay with us and delighted with our services particularly on various areas you mentioned such as breakfast experience, room size, room decor, cleanliness.... We look forward to welcoming you back in the near... More 

Dublin, Ireland
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed February 4, 2015

My fiancé and I have spent 6 days at this beautiful hotel. We stayed in the deluxe room and it's was truly wonderful. Top floor, view at the sea, very clean and nice designed room - couldn't be better. Staff was very friendly, breakfasts tasty, overall experience on this hotel is very positive! I my opinion deluxe rooms at the... More 

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DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear Mr. Piotr.S, Thank you very much for spending your precious time to write a review about HW Hotel Padang We are delighted to hear that you and your fiance have enjoyed staying at our hotel and that you were happy with the view, facilities and services we have delivered. Such encouraging comments like yours which I have shared with... More 

Kuantan, Malaysia
Contributor
14 reviews 14 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 6, 2014

beautiful and tidy. white painted walls and ceiling which I like most. hotel is very clean. only 24 minutes to international airport by taxi. it's not hard to find restaurant. wifi is working fine. the only thing that scared me is looking at cracked abandoned building cause by earthquake.

Was this review helpful? Yes 1
DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear Mr. DmMustaine, Thank you for sharing excellent feedback on our hotel particulary in cleanliness issue. Our Housekeeping and Maintenance team are trying hard everyday to keep up the hotel condition in best look and most comfort. They have done it for only one goal which is for our guest satisfaction. I have conveyed your feedback to them, and they... More 

Vancouver, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 17, 2014

Friendly and simple checking into hotel after long flight. Staff spoke English adequately and were helpful with most requests about getting around in Padang. Room 101 on the ground floor was spacious, clean and with good A/C although the A/C unit was a little noisy. Decent sized bathroom and hot water also clean. WiFi was also fast and worked well... More 

Was this review helpful? Yes 1
DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear Valued Guest, Thank you for sharing such excellent comments of your recent experience at our hotel. I am glad to know that you had a pleasant stay with us and delighted with our deluxe room and services of our front office. We look forward to welcoming you back in the near future. Warmest Regards, Dewa P.Suastika General Manager More 

Jakarta, Jakarta Raya, Indonesia
1 review
2 of 5 stars Reviewed September 5, 2014

The room was small and AC was not working properly. We had seen better hotel for the same price. They couldn't serve the menu as it should be. The restaurant needs reevaluation for what exactly the menu they can surely serve well. Overall, disappointed

Was this review helpful? Yes
DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear Madam, Thank you for your improvement comments for HW Hotel Padang. We have passed those comments to our team as a base of continuous developments. We hope we can welcome you again on your next trip to Padang. Sincerely yours, Dewa P.Suastika General Manager More 

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