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HW Hotel Padang

Jl. Hayam Wuruk No. 16 Padang Sumatera Barat, Padang 25118, Indonesia (Formerly New Hayam Wuruk Hotel)
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HW Hotel Padang
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HW Hotel Padang
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45 Reviews from our TripAdvisor Community

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Traveler rating
    10
    22
    10
    2
    1
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3
13
5
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Indonesian first
  • Any
English first
  • All months
    (45)
  • Mar-May only
    (17)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (8)
All months
london
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are looking for a hotel to crash in before heading to Mentawai islands, HW is a good place to do just that. It was a smallish pool on the roof, but good enough to cool down and chill in. The staff were very helpful and friendly and could speak good English, as opposed to elsewhere in Indo. There... More 

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New Zealand
Level Contributor
3 reviews
5 of 5 stars Reviewed June 22, 2015

Exceptionall well trained staff in all departments fo HW Hotel made it a joy to stay here. The room was well presented and very clean. Restaurant & breakfasts all good. Rooftop swimming pool a fantastic experience with wonderful views.

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Balatonkenese, Hungary
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 17, 2015

Nice little Hotel near the city center with beautiful, spacious rooms and a very reasonable price for that level of quality. Rooftop pool and bar with a view on the ocean and the mountains, I wish we had more time to discover what else the hotel can offer!

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DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear Respected Guest, Thank you for sharing your excellent experience on your recent trip in Padang. I am more than happy to know that you had a wonderful stay with us and particularly satisfied with our facilities Thank you once again for your kind remarks, and I look forward to welcoming you back at HW Hotel and find out more... More 

Level Contributor
6 reviews
6 hotel reviews
3 of 5 stars Reviewed June 16, 2015

stayed for one night last april. Located in a good spot, we can visit many good places such as the beach, siti nurbaya bridge, mount padang, and many souvenirs centre. The superior room was average, nlt large but also not really small. the staffs were friendly and helpful. the food was good, many options but the restaurant was quite small.... More 

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DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Yth. Bpk Ari S, Thank you for your wonderful review. I am pleased to know that we have provided you the level of service that is expected when staying at HW Hotel Padang My team and I are looking forward to welcoming you again soon. With my best regards, Dewa P.Suastika General Manager More 

Jakarta
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 12, 2015

I stayed here for 2 nights, 11 - 13 June 2015. The hotel price is average, but the room is too small. Also the room is little bit smelly. But this restaurant have a great breakfast taste. I recommen this hotel only for sleep, other not recommended, especially if with family.

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DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Yth. Bpk. Agus S, Thank you for providing us your feedback about your stay at HW Hotel Padang. We are thrilled to hear such constructive remarks from a Trip Advisor "Contributor" like you For our guest who look for a luxury comfort we have several room types which are more spacious and more facilities: Grand Smart, Deluxe room, Junior Suite... More 

Petaling Jaya, Malaysia
Level Contributor
109 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed June 10, 2015

My 5th floor room faced a backyard chicken barn and I had an early wake-up call when the roosters started crowing at dawn. Breakfast was very pleasant as the restaurant faces the Indian Ocean. Room cleanliness needs further improvement.

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DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear our respectfuly guest, Thank you for taking the time to share your feedback regarding our hotel condition. We would like to sincerely apologize that you had a natural wake up call from our neighbour pets (rooster) We actualy have a room that could be more quite to your preference. And we have shared among our team member and followed... More 

Nilai, Malaysia
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 31, 2015 via mobile

The welcoming drinks made a good first impression as we were thirsty n tired from the long journey from bukittinggi.The lobby was tastefully decorated,except that it was small since it is sharing with a japanese bakery(which is also convenient if u need a quick meal).The room was kinda small but it was clean,so was the toilet.Breakfast the next morning is... More 

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DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear Valued Guest, Thank you so much for your kind and most valuable comments. I will be so pleased to share them with our team of associates and let them know your observations. We look forward to welcome you back at HW Hotel Padang. Dewa P.Suastika General Manager More 

Dublin, Ireland
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 22, 2015

I found it quiet challenging to find a good international hotel in Padang, with a bit of space, and outside terrace. This hotel gave me a privacy, good value for money and a tarrace with amazing view. Top floor room are new, nicly decorated, modern design. IT is worth to spend more to get a better quality, especially, if you... More 

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DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear EdytaBr, Thank you for sharing excellent feedback on our facilities and location. We are thrilled to hear such positive remarks from a Trip Advisor ‘Senior Reviewer’ like you, particularly on our top floor room which is called Panoramic Suites Thank you for choosing our hotel as the place to stay and relax while visiting Padang Warmest Regards, Dewa P.Suastika... More 

Antwerp, Belgium
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 19, 2015

Modern hotel, clean room and very comfortable bed. If we need help, just one call, everything is done for you. The location from the hotel is also very convenient, Blue bird taxi just accross the road. This hotel is definitely worth the money, beter than the 5* hotel in Padang. The resturant a la carte menu is good with lots... More 

Was this review helpful? Yes
DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear Guest,  Thank you for sharing such excellent comments of your recent experience at our hotel. I am glad to know that you had a pleasant stay with us and delighted with our services and facilities, even more we are compared with 5* hotel in Padang Regarding your comment on food quality, we have communicated it to our chef as... More 

Malaysia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 11, 2015

The room is quite narrow but the bed is 5 stars,the toilet need to do some cleaning work. The breakfast has a lot of choices of traditional food but not so many for the western menu. There's one time I've tried to call the reception to complaint about a noisy group at the lobby but no one answer it, i've... More 

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DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear our valued guest, Thank you for taking time to write such constructive feedbacks following your recent stay with us. Please accept our sincerest apology for the unanswered telephone. We have reviewed and shared it among FO team. As we are constantly striving to improve ourselves, I appreciate your honest comments very much which we take it seriously. Meanwhile we... More 

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