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HW Hotel Padang

Jl. Hayam Wuruk No. 16 Padang Sumatera Barat, Padang 25118, Indonesia (Formerly New Hayam Wuruk Hotel)
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HW Hotel Padang
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HW Hotel Padang
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33 reviews from our community

Traveler rating
    8
    17
    6
    1
    1
See reviews for
3
9
5
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Antwerp, Belgium
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Modern hotel, clean room and very comfortable bed. If we need help, just one call, everything is done for you. The location from the hotel is also very convenient, Blue bird taxi just accross the road. This hotel is definitely worth the money, beter than the 5* hotel in Padang. The resturant a la carte menu is good with lots... More 

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Malaysia
Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The room is quite narrow but the bed is 5 stars,the toilet need to do some cleaning work. The breakfast has a lot of choices of traditional food but not so many for the western menu. There's one time I've tried to call the reception to complaint about a noisy group at the lobby but no one answer it, i've... More 

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Hannover, Germany
Contributor
14 reviews 14 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 7, 2015

This Hotel was very nice and perfect after staying in the djungle on Mentawei islands. It wasnt that expensive, is close to the beach, restaurants and Plaza andalas. el's coffee ist just around the corner (perfect). The staff is really nice, everything went smooth, except: we didnt get our Wake up call (but we woke up anyways). The Pool is... More 

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DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear Mr. Lars W,  Thank you for sharing your experiences during your recent stay with us. We are pleased to hear that you enjoyed your stay with us and delighted with our hotel location, our roof top swimming pool and special services. We appreciate your comments and look forward to welcome you back while you have another plan to enjoy... More 

Jakarta, Indonesia
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 2, 2015 via mobile

It was our first night in Padang before going to Bukittinggi, so we wanted something cheap and simple. This hotel was the right choice. The room was small but clean. The TV channels were good. The WiFi was free and fast. Breakfast was simple but nice, the egg station was very responsive. And the staffs were nice also. Overall it... More 

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DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear Valued Guest, Thank you for sharing excellent feedback on our products and services. We are thrilled to hear such positive remarks from a Trip Advisor ‘Senior Contributor’ like you. And we are more happy to know that based on your experience, we can meet to your expectation. Thank you for choosing our hotel as the place to stay while you... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed March 5, 2015

Located conveniently close to shops/restaurants and the beach. Staff are friendly and helpful especially during breakfast. Breakfast is delicious and we are always looking forward and wondering what will be for breakfast. Spacious room with high ceiling and very comfortable bed. Bathroom tiled floor to ceiling with good finishing touch and clean. This hotel is definitely more than 3 star... More 

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DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear Mr. Andy S, Thank you for your wonderful review. I am pleased to know that we have provided you the level of service that was even more than expected when you were staying at HW Hotel Padang Your positive comments will encourage our team to work harder and provide more excellent service towards all guest. My team and I... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed March 5, 2015

The hotel is centrally located - close to shops/restaurants. Check in/out is very efficient, staff are helpful and friendly, service are superb - impressed us a lot. Wifi is working wonderfully with good speed. Room and bathroom are amazingly clean - and the bed is so comfortable, while all the amenities are excellent. Breakfast is fantastic. Found many local delicacies... More 

Was this review helpful? Yes
DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear Respected Guest,  Thank you for sharing your experiences during your recent stay with us. We are pleased to hear that you enjoyed your stay with us and delighted with our room and hotel facilities, especially about location, services, cleanliness and breakfast experience. We appreciate your time and fantastic comments. We surely look forward to welcome you back while you... More 

1 review
4 of 5 stars Reviewed March 2, 2015 via mobile

the breakfast... it's so delicious... I really love it... and large room with clean and so comfort single bed... friendly staff... with welcome drink.. and location near by pantai padang it's so easy to get something to eat, drink, and hospitality of locals. ;) overall.. it's so complete room with easy price

Was this review helpful? Yes
DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear Mr. Yandhi A, Thank you for sharing your excellent experience on your recent business trip in Padang. I am thrilled to know that you had a wonderful stay with us and particularly pleased with our breakfast presentation. We encourage our chef team to always provide our guest with the best food. Thank you once again for your kind remarks,... More 

1 review
5 of 5 stars Reviewed February 27, 2015

Centrally located, elegant building, nicely decorated, spacious room, extremely clean, very comfortable bed, most friendly staff, excellent service, delicious restaurant menu, very good value for money. We highly recommend this hotel - 3 star hotel with 5 star qualities.

Was this review helpful? Yes
DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear Valued Guest, Thank you so much for your kind and most valuable comments. I will be so pleased to share them with our team of associates and let them know your observations. It is our goal of HW Hotel Team to provide our guest with the best services and products. Your positive opinions will encourage us to do better... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 24, 2015

This hotel declares itself to be smart and elegant and it is just that. It is spotlessly clean, simple but elegant decor and everything you need from a hotel. Including.... A bonus rooftop swimming pool with views of the Indian Ocean. The staff speak good English, are courteous and friendly and we were well and truly looked after including a... More 

Was this review helpful? Yes
DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear Mr/s. Lou R, Thank you for sharing excellent feedback on our products and services. We are thrilled to hear such positive remarks from a Trip Advisor ‘Senior Reviewer’ like you are; particularly on cleanliness, breakfast menu, staff hospitality and of course, our roof top swimming pool. Thank you for choosing our hotel as the place to stay and we... More 

Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 21, 2015

A one-night stay in transit and you couldn't go far wrong. We had a suite, it was a great size room. Good light, clean, great decor. An excellent buffet breakfast for the traveller. A solid, hotel. No complaints here.

Was this review helpful? Yes
DewaPSuastika, General Manager at HW Hotel Padang, responded to this review

Dear Ms. LJ.Gordon, Thank you for sharing such excellent comments of your recent experience at our hotel. I am glad to know that you had a pleasant stay with us and delighted with our services particularly on various areas you mentioned such as breakfast experience, room size, room decor, cleanliness.... We look forward to welcoming you back in the near... More 

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