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All 53 Medan hotels

Tiara Medan Hotel & Convention Center

3.5 of 5 Hotel   |   Jl. Cut Mutia, PO. BOX 1327, Medan 20152, Indonesia
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Tiara Medan Hotel & Convention Center
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55%
Ranked #11 of 53 hotels in Medan
A recent review
3 of 5 stars reviewed 3 weeks ago
Toby279 Jakarta, Indonesia
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40 people have reviewed this hotel

Traveler rating
    6
    15
    17
    1
    1
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6
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Jakarta, Indonesia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My second visit to the hotel was quite alright. Unfortunately, Medan was experiencing power issue, which caused the hotel to reduce its power. Therefore, the room felt quite warm. What i like about the hotel is the breakfast and the friendly staff. Plus, it's walking distance to Sun Plaza Mall.

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Looks crap from the outside but the rooms are excellent. It's pretty close to town. Some bachars don't know where it is so take a picture of the road on google maps. The only difficulty I had was booking through Agoda, which needed to take $2 from my credit card to verify, I then needed to enter the exact amount.... More

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malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 23, 2013

it's a nice hotel when we first came here. went here with my family as we were altogether 10 of us. the rooms are clean and spacious. the food is nice and delicious. love the decoration of the hotel. very cosy. the staff is also helpful and friendly. they are always with a smile. we really feel at home. nice... More

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Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 15, 2013

I stayed in room 108 for 2 nights recently. I choose this hotel to rest and relax in after 3 night in Tuk Tuk. Arriving at the hotel after a rough 4-5 hours ride, the clean and comfortable room was a welcoming sight and a great place to wind down. After a hot shower, i fell asleep on the extremely... More

Was this review helpful? Yes 3
Palembang, Indonesia
Contributor
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 17, 2013 via mobile

an old hotel at Medan. but I always love this hotel. the location just 5 minutes walk to SUN Plaza. you're only need 5 minutes driving to airport. the room is clean and comfort. you can relax by listening live music in the lounge.

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
15 reviews 15 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 15, 2013

This is the first day of my week's trip to Medan. My family and I are on a visit relative and tour of Medan and its surrounding areas. This was my first trip here and I was all excited. The hotel that we stayed in unfortunately dampened my excitement. We were welcomed at check-in with a delicious cool drink. That... More

Was this review helpful? Yes 2
Melaka, Malaysia
Contributor
13 reviews 13 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 20, 2013

We stayed here as part of tour package. Hotel rooms were clean, bathroom was a bit old though. There was power failure when we were there but it was quickly rectified. Breakfast & dinner was acceptable. Good , kind & helpful staff.Overall it was a pleasant stay

Was this review helpful? Yes 1
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 1, 2012 via mobile

Decent room spoiled by very old bathroom. Good staff and excellent service compensated somewhat...the swimming pool is not the most scenic but a very welcome way to cool off. The Internet works very well unlike a lot of hotels in the region.

Was this review helpful? Yes 1
Jakarta, Indonesia
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 24, 2012

My cousin held his wedding celebration on the Convention Hall in June 2012. The event was supposed to finished at 11 pm, if I'm not mistaken. However, when it was 11 pm and there were still quite guests around, the lights turned off 3 times. Pitch black. 3 times! I'm not sure if the management did this on purpose or... More

Was this review helpful? Yes 3
SimonMedan, Finance Director at Tiara Medan Hotel & Convention Center, responded to this review

Thank you for your feedback we appreciate you taking the time to comment on our convention centre. Since receiving your complaint I have spoken to the Director of Marketing and asked her to find out what happened. It is of course not company policy to switch of the lights during events, and we frequently have events which last into the... More

Jakarta
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed June 28, 2012

I'm the type who likes old hotels. This one was alright. The price was proper for the quality. It showed traces of its glory days, probably a decade ago (actually, more). The room was proper and clean (considering the age of this building). Breakfast was okay and acceptable. I would consider this hotel for a quick business trip with slightly... More

Was this review helpful? Yes 1

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Additional Information about Tiara Medan Hotel & Convention Center

Also Known As:
Tiara Medan Hotel Medan
Tiara Medan Hotel And Convention Center
Tiara Medan Hotel
Address: Jl. Cut Mutia, PO. BOX 1327, Medan 20152, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Medan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Medan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tiara Medan Hotel & Convention Center 3.5*
Official Description (provided by the hotel):
Tiara Hotel is located in the heart of Medan, less than 10 mins from Polonia Airport and next to the Business District. Sun Plaza Mall is a short walk away although we are happy to arrange transportation should you need it.Our guests are primarily business people, however everyone is welcome and we are popular with international tourists as well. We have a reputation for clean rooms, and friendly staff and as such we have many long staying guests. Several of Indonesia's presidents have stayed with us over the years.All food is Halal and currently we are a smoking hotel, although we have non-smoking floors if you prefer.Recently we celebrated our 30th Birthday, so we are an older hotel. Because of this we are slowly renovating the rooms and amenities, and the work should be complete by 2015. Renovation work is carried out during the daytime and should not affect you. ... more   less 
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