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Grand Angkasa International Hotel

Jalan Sutomo No.1, Medan 20235, Indonesia
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Grand Angkasa International Hotel
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Ranked #15 of 60 Hotels in Medan
A recent review
5 of 5 stars reviewed 2 weeks ago
yusuf medan Medan, Indonesia
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134 reviews from our community

Traveler rating
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    44
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Medan, Indonesia
Senior Reviewer
10 reviews 10 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We just had dinner with friends, 12 of us and we had steam boat. You should try both, chicken stock and tom yam soup. Fresh vegies and sea food. Warm welcome bby the greeter and waitress (I forgot their name) and a friendly Mr. Suwatno (ifI'm not mistaken) keep entertaint us with his smile. Try once, I bet you will... More 

Was this review helpful? Yes 2
GrandAngkasa, General Manager at Grand Angkasa International Hotel, responded to this review

Dear Reviewer, Many thanks for your kind review and suggestion for improvements. We are very happy that you had an enjoyable experience at Grand Angkasa Medan. Comments like yours keep our spirits high. We look forward to welcoming you back. Kind regards Stephane Fagez General Manager More 

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 14, 2015

From the outside, the hotel looked very old and was not too appealing. But the inside lobby area was quite nice, bright, and spacious. I was there for business purpose, and in general, I quite enjoyed my stay. Though if it's for leisure, I probably will search for other hotel, looking for the relaxing and hip atmosphere. Superb: - the... More 

Was this review helpful? Yes 1
GrandAngkasa, General Manager at Grand Angkasa International Hotel, responded to this review

Dear Reviewer, Many thanks for taking the time to detail review your experience of Grand Angkasa Medan. Please accept our most sincere apologies for the inconviniences caused and thank you very much for your suggestions for improvement. I will share and follow-up your concerns with the team to ensure we rectify our mistakes and improve our service standards. In regards... More 

Kuala Lumpur
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 1, 2015

The staff of the hotel are very friendly and always have a smile. But they lack proper English capability, so foreigner like me find it very hard to talk. Luckily my friend was Malaysian so they were able to communicate. We booked 2 single beds. The room was very spacious. Clean. Had all the basic facilities like TV, Mini-bar (chargeable),... More 

Was this review helpful? Yes 1
GrandAngkasa, General Manager at Grand Angkasa International Hotel, responded to this review

Dear Reviewer, Many thanks for your kind feedback and suggestions for improvement, please accept our apologies for the faulty air conditioning. I am pleased to inform you that as part of our training activities, we have english class planned to allow our friendly staff better communicate with international travellers. In the meantime front line managers are able to help in... More 

Suzhou
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 26, 2015

I have no idea about Sumatra but Hotel is not at level of other i have done in Indonesia. It is Old (renovate work is under going), bathroom not so nice. and Noisy. Dinner was good but the most expenisve we took in Indonesia Staff is fine. Also as member of Accord, no priviledge have been given to me and... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
GrandAngkasa, General Manager at Grand Angkasa International Hotel, responded to this review

Dear Reviewer, Many thanks for your kind feedback. Your comments are an encouragement to continue providing excellent and friendly service. We look forward to welcoming you back to Grand Angkasa International Medan Kind regards Stephane Fagez General Manager More 

Bali, Indonesia
Contributor
14 reviews 14 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 25, 2015

From the outside, you can tell that it's an old hotel..yet when you noticed the tagline stating that it is managed by Accor, you can expect more from this hotel. Likes: -Big room, 40 sqm; -Comfort and wide bed; -Clean bathroom, with both tub and shower; -Competitive price Dislike: -Price didn't include breakfast, but luckily there's a kfc at the... More 

Was this review helpful? Yes
GrandAngkasa, General Manager at Grand Angkasa International Hotel, responded to this review

Dear Reviewer, Many thanks for your very valuable feedback.Our hotel is going trhough some extensive renovations and I am confident we can provide you with upgraded facilities that you expect in the near future. We look forward to welcoming you back to Grand Angkasa International Medan. Kind regards Stephane Fagez General Manager More 

Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 18, 2015

I stayer here on Christmas day, from Dec 25 to Dec 28 with my husband since we have to be in another place on new year. First arrived I went straight to the restaurant since I was famished, you have a very delicious hainan rice, love it, good price. I stayed on the suit floor, omg the room was very... More 

Was this review helpful? Yes
GrandAngkasa, General Manager at Grand Angkasa International Hotel, responded to this review

Dear Reviewer, Many thanks for your kind feedback. Your comments are an encouragement to continue providing good food and friendly service. We look forward to welcoming you back to Grand Angkasa International Medan Kind regards Stephane Fagez General Manager More 

Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2015

Stayed for one night while waiting my flight on the next day. It was a pleasant stay for me. Grand Angkasa provides a very big room even for superior class. The bathroom also big and comfortable. They also serve breakfast in their Cafe, but i think i didn't have a quite wide range variety of food. The hotel itself is... More 

Was this review helpful? Yes
GrandAngkasa, General Manager at Grand Angkasa International Hotel, responded to this review

Dear Reviewer, Many thanks for you feedback on our hotel & services. We welcome your suggestion to enhance our breakfast food over. Our hotel location is indeed very good to enjoy a good relaxing stay while easely accessible from any part of the city. We look forward to welcoming you back to Grand Angkasa International Medan Kind regards Stephane Fagez... More 

Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 20, 2014

2nd stay at this hotel. Rooms are of excellent size,bed is comfortable and bath/shower is good. Staff throughout the hotel are very friendly and helpful. Breakfast is good with wide variety of choices. Located ideally in medan. Always a pleasure to stay here.

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Kuantan District, Malaysia
1 review
4 of 5 stars Reviewed December 10, 2014

I stayed at the Grand Angkasa for 4 nights for attending conferences. Friendly service from the staff. Easy to get Taxi. Locate at city center. Feeling safe in this hotel, However had to take a taxi to dine since there are no food court nearby only KFC restaurant at in front of the hotel . There are several stall selling... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 8, 2014

Its the best choice if you wanna stay with your family. Even this hotel is not in the middle of the city, but you can see the different side of medan. With a luxurious amenities, best hospitality, and great food, im sure you and your family will get the best experience ever!

Was this review helpful? Yes 2
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Amenities