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All 56 Medan hotels

Soechi International Hotel

2.5 of 5 Hotel   |   76A Jl. Cirebon Medau, Medan 20212, Indonesia
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Soechi International Hotel
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Ranked #37 of 56 Hotels in Medan
A recent review
4 of 5 stars reviewed 2 days ago
STELLA08Auckland Auckland
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65 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Auckland
Top Contributor
57 reviews 57 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed one night here before flying out and thought it was fine. Staff were helpful, room was a good size, lighting better than average hotel rooms in South East Asia. Complementary airport shuttle was much appreciated. Best of all was the live band playing in the lounge/cafe part. They were great !!

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Sepang, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Hi there. I was stayed in this hotel from last friday 19-21sept 2014 with my whole family which 8 pax. We booked 4 rooms and at first it was a problem when emailing the reservation regarding to the type of bed that i needed. I need 2 large beds n 2 single beds but when i checked in, they gave... More

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Subrata Soechi A, Guest Affair Manager at Soechi International Hotel, responded to this review

Dear Mr. AishatulYusoff Greetings from Soechi International Hotel Medan. I was most disturbed to learn of your disappointment on your visit to our hotel. Please accept my sincere apologies for any inconvenience caused and be assured that the lapse in services is not normal of our standards. We have taken corrective measures to ensure no repetition in the future. We... More

Stuttgart, Germany
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I have spent 2 days in this hotel in the middle auf August. I have expected more from this hotel. In my opinion it is not a hotel which is matching international standards. The rooms are clean, the restroom needs maintenance, the loght in the rooms are too dark. The hotel offer a good range of integrated restaurants. The biggest... More

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Subrata Soechi A, Guest Affair Manager at Soechi International Hotel, responded to this review

Dear Mr./ Mrs.175_Fabi_87 Greetings from Soechi International Hotel Medan. We have taken note of your kind feedback and would like to apologies where service was lapse during your stay. I have personally looked into the areas you mentioned and forwarded your comments to the department head concern with such instances are not to be repeated. Thank you again for your... More

ipoh,malaysia
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago

when i first entered to the hotel i saw many smokers in the lobby.. amazingly is no one stop them. there is even a big ashtray in the lobby! the room is quite big, bed is ok. the sign is attached on the wall "no smoking" in the restaurant but almost everyone of them is smoking!! we have to eat... More

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Subrata Soechi A, Guest Affair Manager at Soechi International Hotel, responded to this review

Dear Mr./ Mrs. Reenaypl Greetings from Soechi International Hotel Medan. Thank you for your nice review. We are delighted to know that you enjoyed your stay despite you saw many smokers in the lobby when you first entered to the hotel which is beyond our control, although we have a non-smoking area at our Restaurant and also our non-smoking rooms... More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

Room, hotel and food were actually good, bellboys were very helpful and friendly. It would have been a great stay except one "tiny" problem...... There were baby cockroaches in the room AND RESTAURANT. Sure, there were barely an inch big but there are still ROACHES.

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Subrata Soechi A, Guest Affair Manager at Soechi International Hotel, responded to this review

Dear Mr./ Mrs. Irtup Greetings from Soechi International Hotel Medan. Thank you for the time to let us know about your stay with us and corrective measure has been taken to ensure no repetition in the future. We appreciate your valuable feedback as it is only through constructive feedback such as yours that we are able to maintain and improve... More

Kuala Lumpur, Malaysia
Top Contributor
107 reviews 107 reviews
31 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed in the hotel for 2 nights. The hotel need refurbishing, as it is a bit outdated. The lightings in the room need to be changed. It is so dim that at times we had to use our torch lights to find some items. The lift is a problem too, if during the time when they have full occupancy.... More

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Subrata Soechi A, Guest Affair Manager at Soechi International Hotel, responded to this review

Dear Mr / Mrs Dianakgp, Warmest Greetings from Soechi International Hotel Medan Thank you for taking the time to share your experience on your stay with us. We sincerely regret on our full occupancy had caused inconvenience to your good self on the usage of our guest lifts as it was indeed beyond our control. Mr / Mrs Dianakgp, you... More

Bristol, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 7, 2014

Never have I been so frustrated to bother writing a bad review, it goes against my theory of travel karma, but I am so appalled and frustrated by the ignorant attitude of this hotel's management that I am taking time to warn others of it inadequacies. The hotel itself is ok and worthy of the 3 rating BUT don't risk... More

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Subrata Soechi A, Guest Affair Manager at Soechi International Hotel, responded to this review

Dear Mr. / Mrs.SSkl Greetings from Soechi International Hotel Medan. We are sorry to learn of your unpleasant experience at the time of making the hotel reservation at Booking.com. I do not feel that our Manager and Reservation office misrepresented the position of the promotion period is strictly non refundable. We can understand how disappointing it can be when your... More

Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 14, 2014

we are group from jakarta for event meeting 19 - 21 June 2014 , good location , good service and we have great service from Mr. soni from marketing from check in until our group cek out , hope we can come back again to medan and stay in this hotel if we have next event in the next year... More

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Subrata Soechi A, Guest Affair Manager at Soechi International Hotel, responded to this review

Dear Mr Rahmat, Greetings from Soechi International Hotel Medan. Thank you for your nice review. We are delighted to know that the Group had enjoyed their stay and experience the warm welcome from Soni our Marketing staff. We do look forward to see you again soon. Yours sincerely Subrata Atmaja Guest Affair Manager More

Amsterdam, The Netherlands
Contributor
14 reviews 14 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 18, 2014

+ big rooms and clean + good breakfast + free airport shuttle to and from Kuala Namu International Airport - bad English speaking desk girls, they take no notice of you until you call them with a loud voice - interior is old but in style with the rest

Was this review helpful? Yes 1
Subrata Soechi A, Guest Affair Manager at Soechi International Hotel, responded to this review

Dear Mr / Mrs Peterspring, Thank you for the time to let us know about your stay with us and corrective measure has been taken to ensure no repetition in the future. We appreciate your valuable feedback as it is only through constructive feedback such as yours that we are able to maintain and improve our services offered to valued... More

Penang Island, Malaysia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 4, 2014

stayed 2 nights as part of the travel package deal to Medan. Room is mediocre with basic facilities. absence of power sockets to charge devices near bedside is a pain. there was only one outlet located on top the mini-bar. on the second night found cockroaches in the bath room, very irritating. I do not expect this from a 4... More

Was this review helpful? Yes
Subrata Soechi A, Guest Affar Manager at Soechi International Hotel, responded to this review

Dear Mr / Mrs Ksun 179, Greetings from Soechi International Hotel Medan. We have taken note of your kind feedback and would like to apologies when service was lapse during your stay. I have personally looked into the areas you mentioned and forwarded your comments to the department head concern with such instances are not to be repeated. As for... More

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Additional Information about Soechi International Hotel

Address: 76A Jl. Cirebon Medau, Medan 20212, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Medan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Soechi International Hotel 2.5*
Number of rooms: 247
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Also Known As:
Novotel Medan

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