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All 56 Medan hotels

Swiss-Belinn Medan

3.0 of 5 Hotel   |   Jalan Surabaya no.88, Medan 20212, Indonesia (Formerly My Dream Hotel)
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Swiss-Belinn Medan
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Ranked #12 of 56 Hotels in Medan
A recent review
3 of 5 stars reviewed 6 days ago
Cindy E Depok, Indonesia
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214 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Depok, Indonesia
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I went to Medan and stayed in this Hotel last February in my business trip. This hotel located about 5 minutes from Airport Railway Station by becak motor, traditional vehicle of Medan. Not many things special about this hotel, only good food for breakfast. Standard hotel room, with not too modern interior design. There is one mini market attached to... More

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jakarta
Contributor
15 reviews 15 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

At 2013 untill early 2014, I've traveled frequently to Medan. I've stayed at this hotel previously when the name is still "My Dream Hotel" because the location is conveniently next to my temporary office in Medan. When I come back at 2013, the management is taken over by Swiss Belinn. The hotel staff is friendly although sometimes they look overworked... More

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Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this review

Dear Valued Guest, The entire team of Swiss-Belinn Medan sets very high goals for guest satisfaction, and it is so gratifying when we realize that you were blown away and that you found the hotel is enjoyable. Your constructive comments have given us the opportunity to work with the property to improve our service to be better and better. Again,... More

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

overall my experience in this hotel is pleasant. I love their lobby decor, it's quite chic.the check in and out process are quick and the staff is very friendly as well as willing to give advice on places to visit. the rooms are modernly furnished and appeal to business travelers as well as youngsters. I wouldn't recommend this hotel to... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed August 20, 2014

The 2nd trip had a bad experience of net connection This time round the Chinese female receptionist (suppose a FO supervisor) was in the mid of argument stating they had confirmed my twin room instead of King. Pressing on it is upon request and cannot be confirmed. When asked why don't have first come first serve basis she said they... More

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Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this review

Dear our valued guest, Thank you for your comment in recent your stay in our hotel. Please take our deep apologies for your inconvenience during your stay at Swiss-Belinn Medan. Your constructive comments have given us the opportunity to work with the property to improve our service for all Department. Also we have conduct throughly investigation and take some direct... More

Madrid, Spain
Top Contributor
113 reviews 113 reviews
83 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed August 18, 2014

Comfortable beds and useful furniture. The shower was very nice. The first room we got had dirty sheets, and we were horrified...we called the management, who admitted there was a problem, and they changed us to another room, this one very clean. I don't know why the 1st room was so dirty...do they expect some people to not complain? Maybe.... More

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Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this review

Dear our valued guest, Thank you very much for your review on Tripadvisor.com regarding your recent stay with Swiss-Belinn Medan. We do aplogies for the dirty room you got. Some action has been taken based on your comment. And we ensure it will not happen again next time. Hopefully we still have the honor to welcome you back very soon... More

Contributor
18 reviews 18 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 5, 2014

Good budget hotel in medan. I used credit card offer from one of famous indonesia's bank and got 20%discount for room price. The location is good because many food stalls very near hotel. Hotel is clean and provide basic needs. Their breakfast also good. I give good score for this hotel.

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Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this review

Dear valued guest, We are glad to read you appreciated the hotel is good located. It is always a pleasure to know that you had enjoyed your stay with us especially for the cleanliness and the breakfast. I will share your positive comment to my team and I am sure this will encourage us to serve more better to our... More

jakarta
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 30, 2014

It's a nice, strategic hotel, though the location not in the main way. The staff was so nice. If you need anything, there is a minimarket at the lobby. If i am not mistaken, it opens 24 hours. Then, if you want to have dinner, there is culinary market near the hotel. It opens from the afternoon till midnight. It... More

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Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this review

Dear Valued Guest, Thank you for your thoughtful posting you shared on TripAdvisor further to your stay with us in earlier April. It was also a pleasure to read that you are amazing to stay with us. The comfort of our guests is our priority! As you well-mentioned, our location is strategic and also close to culinary market. Thank you... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

The staff was so kind ^^ and service was excellent and the hotel near the famous road where it got so much great food and delicious one....every morning also got room service which it makes my room feels clean whenever I went back to hotel...

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Jakarta
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 13, 2014

The hotel location is superb... It had access to Jalan Selatpanjang, one of the culinary heaven in Medan and less than 100 metres from Jalan Semarang, the night culinary centre in Medan. This is the main advantage of the hotel. In ground level, you can find 24 hour Alfamart, next to it is Indomaret, and across the street there is... More

Was this review helpful? Yes 1
Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Swiss-Belinn Medan! Thank you very much for taking the time to share your feedback on this website. This is greatly valued and much appreciated. It is always a pleasure to read such a kind comments and I am delighted that you enjoyed your recent visit. I was delighted to read that you enjoyed many... More

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed July 11, 2014

I stayed in this hotel for 2nights on a transit to my Lake Toba trip. Hotel is right in the centre of a busy street in the middle of the city.Everywhwere outside was choatic but inside was calm and quiet owing to the soundproof. The decor and setting of hotel are all in orange made it dark.The walls of the... More

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Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this review

Dear Valued Guest, Warmest Greetings From Swiss-Belinn Medan. We would like to thanks for staying with us. Your feedback is greatly valued and appreciated. Regarding about our hotel design, we realized that our hotel has unique design. It is designed with domination of dark color. And we are gradually doing improvement for it. We are pleased that you happy with... More

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Additional Information about Swiss-Belinn Medan

Address: Jalan Surabaya no.88, Medan 20212, Indonesia (Formerly My Dream Hotel)
Location: Indonesia > Sumatra > North Sumatra > Medan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Swiss-Belinn Medan 3*
Number of rooms: 175
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