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Swiss-Belinn Medan

Jalan Surabaya no.88, Medan 20212, Indonesia (Formerly My Dream Hotel)
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Swiss-Belinn Medan
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Swiss-Belinn Medan
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304 Reviews from our TripAdvisor Community

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Traveler rating
    31
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    124
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Thai first
  • Any
English first
  • All months
    (304)
  • Mar-May only
    (74)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (78)
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Dungun, Malaysia
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

We were there for 2 nights. It was a pleasant stay. At first they gave us a room on smoking floor, we went back to front desk and ask they to change and they gave us non-smoking floor. The room was okay.Breakfast was great.

Was this review helpful? Yes
Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Swiss-Belinn Medan. Thank you for taking the time rate us greatly. It is wonderful to hear that you enjoyed your stay with us. We are truly pleased that your stay was comfortable and a total pleasure. We are proud to welcoming you back with us at Swiss-Belinn Medan. Thank you very much, Have a... More 

Jakarta, Indonesia
Level Contributor
91 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

unless THEY TURN the air conditioning ON..the air conditioning in the lobby, the room, the restaurant is really really POOOOR...& interior of the room if I review from my point of view as an architect..the finishing of the floor, the wall are really poor too. it's supposed to be used as finishing of the exterior of the hotel instead of... More 

Was this review helpful? Yes
Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Swiss-Belinn Medan. We deeply appreciate you taking time to rate us greatly on TripAdvisor. We would like to extend our apologies for the inconvenient of our air conditioning matters during your stay, we ensure this will no longer happen for another time. We do so glad to read you appreciated the hotel is good... More 

Level Contributor
98 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Since I travel with my family, I decided to take a good hotel. So swiss belinn was my choice. Not bad. I feel it's quite expensive because of last minute deals. Maybe in future, we need to book online. I have no comment on their facilities. Overall satisfied.

Was this review helpful? Yes
Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Swiss-Belinn Medan. Thanks so much for your review. We really appreciate for your feedback. We are very pleased to read that you did satisfied the facilities that we provided in our hotel. We are honored to be your Medan hotel of choice. Once again, thank you for your feedback. We are pleased to welcoming... More 

Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel bed is good, very soft and nice to sleep. But, the bathroom kind of smelly. Hotel breakfast is nice and has many choices of food. There are several Chinese food stall behind the hotel. I have my dinner there. Hotel receptionists are very helpful and help us call a taxi. Before we depart from hotel, they gave us... More 

Was this review helpful? Yes
Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this review

Dear Valued Guest, Warmest Greetings From Swiss-Belinn Medan. Thank you for choosing Swiss-Belinn Medan for your recent stay. We deeply appreciate you taking time to rate us greatly on TripAdvisor. We are truly pleased that your stay was completely comfortable and a total pleasure. We ensure that our hotel offers consistently high standards of service and facilities to our guests.... More 

Shanghai, China
1 review
3 of 5 stars Reviewed 3 weeks ago

Negative points: The standards rooms have no windows, no good air ventilation, and very high level of humidity in the room, which is quite smelly, even for the clothes... The walls and doors are very thin, so we can hear all the noise from the neighbors and outside of the room. The supposedly hotel spa on the 8th floor: service... More 

Was this review helpful? Yes
Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this review

Dear Valued Guest, Warmest Greetings From Swiss-Belinn Medan. Thank you for choosing Swiss-Belinn Medan again for your accomodation in Medan. We deeply appreciate you taking time to rate us greatly on TripAdvisor. Your remark has been carefully noted. Regarding about room matters, it is now on our improving progress for fresher air. We will always improve and maintain our property... More 

Mumbai (Bombay), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Basic hotel in Medan. Rooms were okay, bathroom was average (lock was not working, and they didnt have any kind of ventilation in the bathroom). Breakfast we didnt try as our flight was early in the morning. Location seemed ok, didnt go out while we were there, as it was just an overnight place. Decent place to stay if you... More 

Was this review helpful? Yes
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed June 17, 2015

i stayed in here for 5 nights (from June 8 until june 13) it was good hotel with very great location.. u dont need to worry to looking for food if u stay in here. Its walkable to Masjid Raya & Istana Maimun also.

Was this review helpful? Yes
Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Swiss-Belinn Medan. Thank you for taking the time rate us greatly. It is wonderful to hear that you enjoyed your stay with us. We are truly pleased that your stay was completely comfortable and a total pleasure. We are proud to having you back with us at Swiss-Belinn Medan. Thank you very much, Have... More 

Wellington, New Zealand
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed June 8, 2015

Fabulous location in the centre, I stayed twice in April, both times the service was just ok. The room itself was good, bathroom fine, linen good quality. What let it down was service, especially so during breakfast. It's a good hotel for a nice clean, comfortable room. I ate at the roof restaurant only once, stunning views but the menu... More 

Was this review helpful? Yes
Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this review

Dear Valued Guest, Warmest Greetings From Swiss-Belinn Medan. Thank you so much for your review. We do appreciate for your time to review us on tripadvisor. Your remark regarding our service will be motivation for us to improve. Our aim is to ensure that our hotel offers consistently high standards of service and facilities to our guests. We are always... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 7, 2015

Stayed in Swiss Belinn Medan for 4 nights for a business trip. Overall it was a good experience nothing much to complaint. It may not be in the best location in town but others things will compensate this issue. Taxi / bentor is relatively easy to find. Not t faw away from city center although not on walking distance either.... More 

Was this review helpful? Yes
Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this review

Dear Valued Guest, Warmest Greetings From Swiss-Belinn Medan. Thank you for staying at Swiss-Belinn Medan. We are so glad to read that you enjoyed your recent stay with us. We really appreciated your great feedback to our hotel. We will always improve and maintain our property to ensure guests’ satisfaction while staying in our hotel. Thank you very much We... More 

Singapore
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

My friend and I travelled to Medan for a friend's wedding and stayed at the Swiss-Belinn Hotel for 2 nights. The hotel was relatively clean but there was a weird smell in the corridor probably because of the renovation works going on. The rooms that I stayed in had windows but you can't see out at all (I think it's... More 

Was this review helpful? Yes
Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Swiss-Belinn Medan! Thank you for rating us greatly. It is wonderful to hear that you enjoyed your stay with us. We are truly pleased that your stay was completely comfortable and a total pleasure. We do apologize for the inconvenience for the weird smell because of room renovation project. Regarding to windows matter, we... More 

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