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All 55 Medan hotels

Grand Aston City Hall Hotel & Serviced Residences

Balai Kota No. 1, Medan 20112, Indonesia
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78%
Ranked #5 of 55 hotels in Medan
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Hang Meng L Kuala Lumpur, Malaysia
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  • Reviews (214)
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  • Room tips (42)
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214 people have reviewed this hotel

Traveler rating
    65
    101
    31
    10
    7
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28
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96
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • Dutch first
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English first
Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed yesterday NEW

Hotel is located opposite Merdeka Walk Food Stalls but crossing the heavy traffic road to Merdeka Walk is very dangerous.The Medan train station is 10 minutes walk from the hotel.I checked in the hotel on 26 July 2014 for 4 days 3 nights stay with breakfasts.The hotel was quite clean but when stepped out of the elevator to my room,... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Jakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel located just a minute from Medan Train Station which is a starting point after arrived from Airport and using Airport Train to Medan. In front of hotel there is Merdeka Walk, where you can find a lot of food stall when at night. The room is big, clean, no bathup, equipped with flash light, safe box, mini bar and... More

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Christchurch, New Zealand
Top Contributor
106 reviews 106 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an excellent hotel we stayed in a serviced apartment for 3 nights and very much enjoyed it. When we arrived from Lake Toba I had been knocked off my motorbike and injured my knee. There is not medical assistance on the island so I had to wait until I got to Medan. We arrived late at night as... More

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GrandAstonMedan, General Manager at Grand Aston City Hall Hotel & Serviced Residences, responded to this review

Dear nlenjarman, Thank you for taking time to write us a review. Glad we could do something to help you though we apologize we have not yet replaced medical gauze on our Medical kit box at that time. Nlenjarman, we hope to see you again in your next visit to Medan! Please send my greeting to your husband. Warmest Regards,... More

Jakarta
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is quite spacious, in front of Merdeka Walk and very close to Stasiun Medan where you can take ARS to airport conveniently. Location is great, within walking distance to Tjong A Fie Mansion and various culinary destinations. Inside the complex, there is a classical building, used to be the old city hall and now it is a dining... More

Review collected in partnership with this hotel

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GrandAstonMedan, General Manager at Grand Aston City Hall Hotel & Serviced Residences, responded to this review

Mr. Edward T, Thank you for staying with us during your trip to Medan. The former City Hall you mentioned is one of Medan's heritage buildings, built back in 1906. Feel free to stroll inside to witness its grandeur in your next visit. We do hope you find a delightful moment of heartfelt service during your stay. 'till next time!... More

Perth, Australia
Top Contributor
65 reviews 65 reviews
7 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

Well located in the heart of the city and close to shopping centres. The room is so spacious. This is the first time I stayed in a hotel with such a big room. TV programs are good so you don't miss out on the world news, the restaurants in the hotel are good and I enjoyed the local cuisine. Breakfast... More

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GrandAstonMedan, General Manager at Grand Aston City Hall Hotel & Serviced Residences, responded to this review

Dear Michelle T, Thank you for a very nice review, it made our day! We are pleased to hear that you had a good time and enjoyed the overall service and facilities we provided. Michelle, we look forward to welcome you again if you get another chance to visit Medan, Indonesia. Warmest Regards, Rizky Dermawan General Manager More

Jakarta, Indonesia
Top Contributor
55 reviews 55 reviews
54 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

The pros: the building & the room is excellent, i stayed in a room with a bathroom for sauna. it's very nice & perfect, the breakfast is also okay. the location is not my favourite although still acesible & convinience enough for me. Some crowd & nightlife spots around. overall really worth the money.

Was this review helpful? Yes 1
GrandAstonMedan, General Manager at Grand Aston City Hall Hotel & Serviced Residences, responded to this review

Dear Ignatius Untung S, We are glad you chose Grand Aston City Hall Medan as your place to stay in Medan. Looking forward to your next visit! Cheers, Rizky Dermawan General Manager More

1 review
4 of 5 stars Reviewed 4 weeks ago

Very friendly staff, For their breakfast i taste it due too overslept. Room was clean and spacious.The only downside on this hotel was t has only 3 elevator.Overall this place was nice and recommended.

Review collected in partnership with this hotel

Was this review helpful? Yes
GrandAstonMedan, General Manager at Grand Aston City Hall Hotel & Serviced Residences, responded to this review

Dear gary a, Thank you for taking the time to send this review of your stay with us. You are correct that some times during peak periods the lifts can take a few minutes, we apologize for the inconvenience. Glad to know that our staff exceeded your expectations, sorry to hear about you missing breakfast however, next time you come... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 26, 2014

The hotel is in the central of Medan, so close to train station (linked to Kualanamu Airport). The hotel is the opposite of Merdeka Walk (you can find restaurants or cafe). Very friendly staff, quick service & the staff is really know how to communicate with customer. The room is clean & big, good wifi connection. The facilities is very... More

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GrandAstonMedan, General Manager at Grand Aston City Hall Hotel & Serviced Residences, responded to this review

Dear Denajah, Glad that you have enjoyed your stay with us back in October 2013. Just want to update you that we have recently opened our Coffee Shop extension, so it's more spacious now. Look forward to welcoming you back to Grand Aston City Hall Medan soon! Cheers, Rizky Dermawan More

Singapore, Singapore
Top Contributor
76 reviews 76 reviews
27 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed June 25, 2014

We stayed for 3 nights and paid about Rp.800k per room per day from Agoda. Everything about the hotel was satisfactory, with the location and gym being the best features. The hotel is opposite Merdeka Walk (lots of franchise food venues; though if you want to do culinary trip you better skip this place) and close to train station (linked... More

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GrandAstonMedan, General Manager at Grand Aston City Hall Hotel & Serviced Residences, responded to this review

Dear HahaBoy, Thanks for taking the time to write such detailed comments. Glad that you have enjoyed your stay and especially the gym. My apologize about the eggs and will take a look on that. I also took note of your comments about towels and indeed will inform our third party gym management. Hope to see you and family again... More

1 review
5 of 5 stars Reviewed June 24, 2014

I was here for holiday with my family. Great experince while check in,where all the staff was very friendly and helpfull to explain all the hotel facilities and amusement around hotel area. The pool is very nice with a great view of outdoor, the room is spacious with a very homey design,comfy bed tho! The most service was great, fast... More

Was this review helpful? Yes
GrandAstonMedan, General Manager at Grand Aston City Hall Hotel & Serviced Residences, responded to this review

Dear Fendy T, Happy to hear that you've had great stay with us and that you have enjoyed the food at our Ji Long Chinese Restaurant. We have different promotion each month, so the next time you're staying in-house, be sure that you don't miss it :) Cheers, Rizky Dermawan More

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Additional Information about Grand Aston City Hall Hotel & Serviced Residences

Address: Balai Kota No. 1, Medan 20112, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Medan
Price Range (Based on Average Rates): $
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Also Known As:
Grand Aston City Hall Hotel And Serviced Residences

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style
#3 Business Hotel in Medan
Official Description (provided by the hotel)
A contemporary true Grand Hotel committed to the highest international standards with a wide range of facilities such as state-of-the-art meeting rooms and conference center with break rooms, spa suites, serviced apartments, various restaurant and lounge and Medan’s most complete Thalasso spa facility, non-smoking floor, money exchange, luggage room, The Arcades shopping, laundry & dry cleaning, travel agent, car rental service, wireless internet access, 24 hour operator, doctor on call, manger on duty, room service, guarded covered car park. ... more   less 
Number of rooms
205

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