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All 58 Medan hotels

Grand Swiss-Belhotel Medan

4.5 of 5 Hotel   |   Jalan S. Parman 217, Medan 20152, Indonesia
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Ranked #4 of 58 Hotels in Medan
A recent review
3 of 5 stars reviewed 2 days ago
Dedy A
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343 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed 2 days ago NEW

the location of the hotel is very strategic. At night we can enjoy 2 scoops of chocolate ice cream in the swiss bell cafe. In the next day we can swim in the swimming pool. We are very happy to stay at the hotel.

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1 review
5 of 5 stars Reviewed 6 days ago NEW

Recommend it and is certainly 5 star hotel. Enjoyed the top floor restaurant food and views and the breakfast buffet was awesome.The rooms are modern,clean and comfortable. the service was quick and friendly.

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GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on TripAdvisor. We are delighted to read that you had an enjoyable stay in our hotel; your comments on the room, breakfast and service provided by our staffs and the atmosphere on... More 

Melbourne, Australia
Contributor
15 reviews 15 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: 1) Location (next to Cambridge Mall for food. There's even grocery store avail downstairs) 2) Convenient transport arrangement upon request 3) Clean, quiet room floor 3) Variety of breakfast choices Cons: 1) THE POOL That was the worst experience we encountered throughout our stay. The surrounding were just dirty with all the leftovers of wet towels, food wrappers. We... More 

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GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on TripAdvisor. Thank you so much for your kind comments on the convenient transport arrangement, cleanliness of the room, breakfast variety and found the location to be convenient for your needs. Regarding... More 

1 review
4 of 5 stars Reviewed 1 week ago

The hotel adjacent with Cambrige Mall. This mall have many cafe and restaurants but not for shoping. If we need for shoping, we have to take a walk to another mall about 500 m. The room are cozy. Sometime in the loby a little bit quite.

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GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr. David M, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your stay in Medan and for taking the time to post your comment on TripAdvisor. We are pleased to read that you had an enjoyable stay in our hotel, your comments on the location,... More 

Jakarta, Indonesia
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night and whole experience was positive. No problem with checked-in: fast and easy. Experienced the deluxe room and still well maintained, the carpet and mini sofa were kept clean. The room was facing the apartment and swimming pool. Sleeping experience could have been better with firm bedding. Bathroom was large with bath-tub and shower - amenities were also... More 

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GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in the city and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to... More 

Seattle, WA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is average. Unfortunately, the location and security are not up to par. Anyone can enter and there is no security in the elevators so anyone from the street can enter from the front of the hotel or through the mall and access the elevator bank to all floors. The rooms are okay, but the carpet and walls are... More 

Review collected in partnership with this hotel

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GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Many sincere thanks for posting your comments on the TripAdvisor. We feel disappointed that you did not fully enjoy your stay with us and rest assured that we have taken your comments on board. Please accept our sincerest apologies for your valid comments and rest assured that we have already taken corrective action to replace the carpet... More 

Medan, Indonesia
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The front desk staff is helpfull. Our room is spacious. With a pool side view. The breakfast is quite delicious, with a lot of selection of menu (western, indonesia and asia) One good thing about this hotel is the location is connected with Cambridge Mall. Many selection of restaurants such as Nelayan, Duck King, Papperlunch, Starbucks, etc in there. The... More 

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GSBM, Front Office Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you have had an enjoyable stay with us. It is gratifying to... More 

Brussels
Top Contributor
90 reviews 90 reviews
55 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

At the end of our trip through Sumatra this hotel was really one of the best. Super friendly staff. Great breakfast buffet with a splendid offer of choices Room was spacious and clean. The bathroom was very peculiar with his window overlooking the town. One of the best malls is directly next to the hotel, but with nearly Western prices

Was this review helpful? Yes
GSBM, Front Office Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on TripAdvisor. We are delighted to read that you had an enjoyable stay in our hotel; your comments for the cleanliness of the room, facilities, breakfast and the friendliness of our staff... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Top Contributor
64 reviews 64 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Located among condo n a mall with Berastagi supermarket n lots of food chains n coffee chains. simple lobby entrance no no like 4.5 star hotel..facilities small pool with hot n ice jazzuzi n sauna n steam...simple gym room...great choice of buffet breakfast....comfortable room clean nice ..15mins walk to Sun Plaza the only top class mall in Medan...

Was this review helpful? Yes 1
GSBM, Front Office Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Thank you for choosing Grand Swiss-Belhotel Medan as your preferred accommodation and we sincerely appreciate you taking the time to inform us of your experience during your recent visit in Medan. We are very pleased to read that you had an enjoyable stay with us and particularly value our hotel. It... More 

Medan
Top Contributor
64 reviews 64 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hospitality start from its lobby. The access to the facilities is easy. We could find hotel staff at all part of the hotel. The great restaurant, The Edge Resto on the 27th floor has very friendly staff.

Was this review helpful? Yes
GSBM, Front Office Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr. Irpan Batubara, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to learn that you had an excellent stay with us and that you particularly value... More 

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Additional Information about Grand Swiss-Belhotel Medan

Address: Jalan S. Parman 217, Medan 20152, Indonesia
Phone Number:
Location: Indonesia > Sumatra > North Sumatra > Medan
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Grand Swiss-Belhotel Medan 4.5*
Number of rooms: 242
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Also Known As:
Grand Swiss-Belhotel Medan Hotel Medan
Hotel Style:
#2 Spa Hotel in Medan
#2 Luxury Hotel in Medan
#3 Business Hotel in Medan

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