Grand Swiss-Belhotel Medan (Indonesia) - Hotel Reviews

Address: Jalan S. Parman 217, Medan 20152, Indonesia

Phone Number:

Region: Indonesia > Sumatra > North Sumatra > Medan

Amenities:

Bar/Lounge Business Center Fitness Center Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Business Hotels in Medan

#3 Luxury Hotels in Medan

Price Range: $

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Grand Swiss-Belhotel Medan is the first multi-facility complex of our kind to grace Medan, the capital city of North Sumatra. As the first 5 star international business hotel here, we are conveniently located right next to the Cambridge Condominiums and Shopping Mall.We offer 242 rooms and suites that feature a sleek and modern design, and are outfitted with a marvelous range of amenities to make sure that your stay with us in Medan is the most comfortable it can possibly be. ... more less

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Also Known As:: Grand Swiss-Belhotel Medan Hotel; Grand Swiss-Belhotel Medan Hotel Medan

RCosita

Darwin, Australia

2 reviews

Reviews in 2 cities

1 helpful vote

“not a 5 star”

Reviewed May 16, 2013 NEW

Also one of the worst hotels i have stayed in. The shower looked like it has not had a clean in months. The staff forgot to bring our baggage to our room, The staff are taking 2 weeks to return deposit money, The carpet, windows and curtains were dirty and stained. Unhappy we did not choose the grand aston or... More

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Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Thank you for choosing Grand Swiss-Belhotel Medan as your preferred accommodation during your visit to Medan and taking the time to convey your comments and unfortunately your complaint about your room facilities. We appreciate your concern, interest and the time taken to bring these matters to our attention. We have noted... More

Nathalie T

Sydney, Australia

Reviewer

4 reviews

4 hotel reviews

Reviews in 4 cities

3 helpful votes

“Not international standard”

Reviewed May 14, 2013 NEW via mobile

This was one of the worst hotels I have stayed at in South East Asia. The carpet in my room was so filthy I didn't take my shoes off, the walls were so thin that I could hear the room next door going to the toilet and could hear them speaking. To top it all off there was a mouse... More

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! It has been our great pleasure to welcome you at Grand Swiss-Belhotel Medan and thank you for sharing your feelings about your stay with us. Regarding the room and area cleanliness, we have instructed our Executive Housekeeper and Pest Control team to rectify the problem immediately. Rest assured that we will... More

LucySky99

Bangkok, Thailand

Top Contributor

50 reviews

25 hotel reviews

Reviews in 24 cities

27 helpful votes

“High standard business class hotel”

Reviewed April 24, 2013

We stayed here for one night recently and have nothing to complain about. Both the check in and check out were straightforward. Our deluxe non smoking room was of a good size, the bathroom was modern with a bath and separate shower unit, the bed was very very comfortable and it was quiet (we did not hear anything from the... More

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Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing to stay with us during your visit to Medan and for sharing your appreciation with us. We are very pleased to read that you appreciated the room and facilities that we offered and enjoyed your visit in our hotel. Your comments on our... More

SEDY

Melbourne, Australia

Senior Reviewer

6 reviews

5 hotel reviews

Reviews in 5 cities

“smelly room and warm fridge”

Reviewed April 21, 2013 via mobile

i informed the staff at the hotel about the warmer temperaturen of the fridge and the response i received was that the fridge was meant to be like that. oh well. i have nothing moremto say about that. the towels were smelly. on the bright side, it is conveniently located next to a smaller mall which has many places to... More

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan. It has been our great pleasure to welcome you at Grand Swiss-Belhotel Medan. We appreciate your concern, interest and the time taken to bring these matters to our attention. Your remark has been carefully noted. About your towels, please rest assured that appropriate action has been taken to ensure this mistakes... More

Martin_Fin

Contributor

20 reviews

10 hotel reviews

Reviews in 9 cities

“Magnificent”

Reviewed April 15, 2013

Really a great hotel in every senses and couldn't wish much more. Value for money is great and the room is one of the biggest I've ever seen. Excellent service, breakfast and location, so it didn't leave much to complain about. One of the best hotels I have stayed and if I ever go to Medan again it will be... More

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We sincerely appreciate you taking the time to give your comment on Trip Advisor during your recent stay at Grand Swiss-Belhotel Medan. We are very pleased to read that you appreciated the room and facilities that we offered and enjoyed your visit in our hotel. It was certainly a pleasure for... More

Euthalia

Berastagi, Indonesia

11 reviews

6 hotel reviews

Reviews in 10 cities

“Splendid!”

Reviewed April 12, 2013

My family and I often go to stay in this hotel because it is located at the heart of Medan. Moreover the hotel provides so many facilities to enjoy such as spa and sauna which we really love. The room it self is very cozy and nice.

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! It has been our great pleasure to welcome you at Grand Swiss-Belhotel Medan and thank you for sharing your feelings about your stay with us. We are very pleased to read that you had an excellent stay with us. We are pleased to read that you enjoyed your stay with us,... More

isybelharto

Jakarta

Reviews in 3 cities

2 helpful votes

“On of the Lux Hotel in Medan”

Reviewed April 8, 2013

One of the Swiss Belhotel I ever stayed in every cities, this Swiss Belhotel is the lux-est. When I went there about 2011, It was very new hotel. The concept of the room are rarely artistic. The best ever hotel I ever stayed !!

Dear Valued guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your stay in Medan and for taking the time to share your experience on TripAdvisor. Thank you for your kind appreciation to us. It has been a great pleasure for us to be at your... More

onsenttommy

Banda Aceh, Indonesia

14 reviews

8 helpful votes

“One of the best in Medan”

Reviewed March 24, 2013 via mobile

I should admitted this is one of the best hotel in Medan and the best of all is the strategic location. The hotel is attached with shopping mall which in fact a food/resto/cafe mall, with hundreds of various restaurant, cafe and foodstall including famous supermarket in Medan, Berastagi. You can find from international cuisine to local vendor foods chains. Anyway,... More

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing to stay with us during your visit to Medan. We are very pleased to read that you appreciated the facilities that we provided and enjoyed your visit in our hotel. We apologize for the inconvenience you were caused by the disturbing noise around... More

HorasSamosir

Samosir

8 reviews

Reviews in 7 cities

4 helpful votes

“When in Medan”

Reviewed March 21, 2013

We rate the Hotel based on what we want and what we expect for what we pay. First of all we want undisturbed fast Internet Access. Secondly, we want to smoke in our room and thirdly we want to get value for what we pay. When in Medan we find that we prefer one of the International Five Star Hotels,... More

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to express our deepest gratitude for your kind support towards Grand Swiss-Belhotel Medan. It is most gratifying to read that our valued guests are fully satisfied with the products and services that we offer. Thank you for your kind appreciation to us. It has been a great pleasure... More

sourcity

Reviews in 6 cities

7 helpful votes

“pricey telephone rate”

Reviewed March 15, 2013

We stayed in this hotel actually already a long time ago. the hotel it self in strategic location. Near the Sun plaza which is good for us to shopping around. But one thing make us really pissed off, They charged 3 million rupiah for 10-12 minutes phone call to europe. Thats very ridiculus. Frondesk staff not that aware to check... More

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Thank you for choosing Grand Swiss-Belhotel Medan as your preferred accommodation during your visit to Medan, and for sharing your kind appreciation with us! We are pleased to read that you enjoyed your stay with us, and particularly value our facilities. We ask for your kind understanding and assure you that... More

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Grand Swiss-Belhotel Medan

Grand Swiss-Belhotel Medan

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