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All 56 Medan hotels

Grand Swiss-Belhotel Medan

4.5 of 5 Hotel   |   Jalan S. Parman 217, Medan 20152, Indonesia
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Ranked #3 of 56 Hotels in Medan
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294 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Australia
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I have just a week at this hotel. The room was comfortable, and the housekeeping staff some of the most efficient I have come across in my many trips to Indonesia. In terms of location, it's great. It's in a central location and Cambridge City Square has a good range of restaurants, and a supermarket. The room service food is... More

Was this review helpful? Yes 1
Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Good hotel. The receptionists are very friendly. They always welcome me whenever i come. That's why i like to stay in this hotel. Keep the good job. Feels like home. And the other great thing is it' connecting with cambridge mall.

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GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on TripAdvisor. We are delighted to read that you had an enjoyable stay in our hotel; your comments on the location and service provided by our staff are most gratifying and we... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Bed and bathroom are perfect and very clean.Check-in and check-out process are fast. Room furniture especially work chair and sofa are very comfortable. Location of the hotel is strategic where a lot of foods stalls can be reach by 10 minutes walking.

Review collected in partnership with this hotel

Was this review helpful? Yes
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Harry A, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you have had an enjoyable stay with us. It is gratifying to... More

Singapore, Singapore
1 review
4 of 5 stars Reviewed 2 weeks ago

Room was cozy, quiet and comfortable. I had a good night rest. However, the window curtains were stiff to operate and bathroom telephone dropped out from mounting. Adjoining rooms sound proofing (from adjoining door) is not very good. Neighbor switch on loud tv and talk loudly, luckily it happened after I woke up at 7 am.

Review collected in partnership with this hotel

Was this review helpful? Yes
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in the city and for taking the time to post your comment on TripAdvisor. We take good note of your comments regarding the stiff curtains, bathroom telephone not properly fixed and we... More

Jakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is great place to stay. Beside the hotel there is shopping mall and easy to have Starbucks if you are a Starbucks lovers. On the top of it there is a top bar where you can see the performance of live music with a great view as well. Enjoy you stay :)

Was this review helpful? Yes 1
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Rachimi, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to learn that you had an excellent stay with us and that you particularly value our hotel.... More

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is in strategic location. The Cambridge mall is attached to the hotel. In the same street there are many restaurants. The staff are absolutely lovely, the room spotless and all the facilites just gorgeous

Review collected in partnership with this hotel

Was this review helpful? Yes
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Nancy S, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for staying with us again and for taking the time to post your comment on TripAdvisor. We are delighted to read that you had an enjoyable stay in our hotel; your comments on the location , Service and Facilities are most gratifying and we will... More

Medan indonesia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

spend a week end here and they have a special offer for saturday - sunday . cheaper to book directly to the hotel than buy online. this hotel location is super b. its centrally located in medan city. breakfast was delicious . this hotel its joined with mall, not really a big mall, dont have a department store, but have... More

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GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Vania A, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in the city and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a place to stay! A peaceful haven away from the hustle and bustle of Medan. The staff are absolutely lovely, the room spotless and all the facilites just gorgeous. Highly recommend a massage, affordable and luxurious way to recover from a long flight!

Was this review helpful? Yes 1
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Carly D, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your stay in the city and for taking the time to post your comment on TripAdvisor. We are pleased to read that you had an enjoyable stay in our hotel; your comments on the facilities,... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel very strategic loction. u don't woory about eat. because this hotel join with mall.. And if u want buy snack. in this place have "Berastaghi market". for service, this hotel very profesional. u must try this hotel...

Was this review helpful? Yes
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr. Hendra, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to learn that you had an excellent stay with us and that you particularly value our... More

Kuala Lumpur, Malaysia
Contributor
19 reviews 19 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed September 11, 2014

dear travelers, kindly ensure that your food is prepared hygienically in this hotel, as i found a long strain of hair in my noodles which was specially prepared for me. Indeed it was "special". it was the most disgusting foreign object you may want to have in your food. based on this incident, i am very skeptical of whats going... More

Was this review helpful? Yes 1
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr. Yahna, Your comments are well received with sincere thanks from all of us here in our hotel as we believe that with constructive feedback such as yours we will improve our service. Indeed you are very right to mention in your comments that you found hair in your vegetarian meal as you had requested our staff to specially... More

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Additional Information about Grand Swiss-Belhotel Medan

Address: Jalan S. Parman 217, Medan 20152, Indonesia
Phone Number:
Location: Indonesia > Sumatra > North Sumatra > Medan
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Grand Swiss-Belhotel Medan 4.5*
Number of rooms: 242
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Also Known As:
Grand Swiss-Belhotel Medan Hotel Medan

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