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All 55 Medan hotels

Grand Swiss-Belhotel Medan

4.5 of 5 Hotel   |   Jalan S. Parman 217, Medan 20152, Indonesia
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81%
Ranked #4 of 55 hotels in Medan
A recent review
4 of 5 stars reviewed 1 week ago
Ignatius Untung S Jakarta, Indonesia
  • Overview
  • Reviews (259)
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259 people have reviewed this hotel

Traveler rating
    89
    120
    27
    18
    5
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51
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Jakarta, Indonesia
1 review
2 of 5 stars Reviewed 1 week ago NEW

I'm a pilot and all I want/need in a hotel are 4 things: a bed, a shower with hot water, high speed internet, and the temperature in my room at a comfortable level for me. At this hotel, and the Swiss-Bel in Pekanbaru the night before, I got only ONE of those: a bed. No hot water as they have... More

Review collected in partnership with this hotel

Was this review helpful? Yes
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, We have taken note of your kind feedback and we would like to offer you our sincerest apologies regarding your experience in our hotel. We take good note of your comments regarding the hot water, high speed internet & the temperature in your room that was not up to your expectations. For your kind information we have... More

Jakarta, Indonesia
Top Contributor
55 reviews 55 reviews
54 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros: very nice location, easy to reached, attached to a shopping mall (easily find something you need), good modern hotel, nice breakfast. The hotel seems to be one of the most busiest hotel in medan. i stayed 3 times there and always busy.

Was this review helpful? Yes
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your regular stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you have had an enjoyable stay with us. It is gratifying to... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

located in central of the city, easy transportation with taxi in front of the hotel, great breakfast. I always choose this hotel every go to the medan. Nice stay. Recommended and good choice for business trip.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan again as your accommodation choice during your regular stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you have had an enjoyable stay with us. It is gratifying... More

1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel is well located and conveniently linked to a sizeable shopping complex,restaurants etc.The hotel management is committed to give the best to the visitors.I rated the overall score as very good.

Review collected in partnership with this hotel

Was this review helpful? Yes
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you have had an enjoyable stay with us. It is gratifying to... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It is quite a very good hotel with very good facilities and very good stuff. To my surprise, the girls in reception can also speak very good Chinese, which makes my stay more convenient and comfortable.

Was this review helpful? Yes 1
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your stay in Medan and for taking the time to post your comment on TripAdvisor. We are pleased to read that you had an enjoyable stay in our hotel. Your comments on the service provided... More

Bunbury, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

Centrally located hotel close to major shopping centre. money exchange & food outlets. The hotel staff were very accommodating and great breakfast buffet with well appointed rooms. Has great pastries on the first floor to purchase and if you go after 6 pm they are half price ($2 each).

Was this review helpful? Yes
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you have had an enjoyable stay with us. It is gratifying to... More

Sydney, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

After a flawless evening check in to the Grand Swiss-Belhotel in Medan, Indonesia, five tired friends and I wanted to eat somewhere local and convenient and fairly priced. One of the group mentioned seeing a sign about the 'Ramadan Special', a buffet-style menu at an in-house restaurant. Perfect. I cannot fault the service and assistance accorded to us by the... More

Was this review helpful? Yes
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr. Willie, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your stay in Medan and for taking the time to post your comment on TripAdvisor. We are pleased to read that you had an enjoyable stay in our hotel. Your comments on the service provided... More

Bandung, Indonesia
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is the second time I stayed in this hotel, and this time I had a bad luck. I stayed in the room 1612. The room was good, spacious, clean, and you can feel its luxury from the moment you enter the room. The first thing I wanted to do was taking a nice shower (it was 5 PM and... More

Was this review helpful? Yes
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr. Indra, Thank you very much for staying with us, for your positive feedback and reading carefully your comments we would like to offer you our sincerest apologies. The fact that you had a serious issue with our plumbing system in room # 1612 and the fact that we have failed to rectify the problem you encountered is a... More

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 3 weeks ago

It's the second time for me staying at this hotel. I love the breakfast, mix of western and eastern food. The location is easy to reach from railway station as a hub to the Airport and also the hotel side by side with International and national food restaurants and close to traditional food restaurants. There is also the music lounge... More

Review collected in partnership with this hotel

Was this review helpful? Yes
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan again as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you have had an enjoyable stay with us. It is gratifying... More

Klang, Malaysia
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I already felt welcomed by the way Jane Hester handled my email enquiry right up to our arrival. My daughter even got a surprise for her birthday. Very sweet gesture by Jane n her team. Rooms with high glass windows were nice. Bathroom with tub and separate rain shower. My kids really enjoyed. Acc to hubby gym is a lil... More

Was this review helpful? Yes
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you have had an enjoyable stay with us. It is gratifying to... More

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Additional Information about Grand Swiss-Belhotel Medan

Address: Jalan S. Parman 217, Medan 20152, Indonesia
Phone Number:
Location: Indonesia > Sumatra > North Sumatra > Medan
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Grand Swiss-Belhotel Medan 4.5*
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Also Known As:
Grand Swiss-Belhotel Medan Hotel Medan

90 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Spa Hotel in Medan #2 Business Hotel in Medan #3 Luxury Hotel in Medan
Hotel Class
Official Description (provided by the hotel)
Grand Swiss-Belhotel Medan is the first multi-facility complex of our kind to grace Medan, the capital city of North Sumatra. As the first 5 star international business hotel here, we are conveniently located right next to the Cambridge Condominiums and Shopping Mall.We offer 242 rooms and suites that feature a sleek and modern design, and are outfitted with a marvelous range of amenities to make sure that your stay with us in Medan is the most comfortable it can possibly be. ... more   less 
Number of rooms
242

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