We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 56 Medan hotels

Grand Swiss-Belhotel Medan

4.5 of 5 Hotel   |   Jalan S. Parman 217, Medan 20152, Indonesia
Hotel website
Hotel amenities
Special Rate
21 Days Advance Purchase
Save Saved
You added Grand Swiss-Belhotel Medan to your Saves list
Grand Swiss-Belhotel Medan
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
81%
Ranked #4 of 56 hotels in Medan
A recent review
4 of 5 stars reviewed yesterday
rusdi78 jakarta
  • Overview
  • Reviews (266)
  • Photos (91)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (57)
  • Location
  • More
Write a Review

266 people have reviewed this hotel

Traveler rating
    90
    126
    27
    18
    5
See reviews for
53
35
26
88
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
jakarta
1 review
4 of 5 stars Reviewed yesterday NEW

it's a pleasant place to stay, they have mall and shoping centre , the lobby is good so the helpdesk but the bell boy wasn't helpfull, it is downtown location so near to business activity. the fitures and miles is so completed. finally i'll arrive to medan and stay in this hotel soon. regards

Review collected in partnership with this hotel

Was this review helpful? Yes
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Only stayed here one night but it was a pleasant stay. Pros: 1)LOCATION: The hotel has two malls nearby, Cambridge and Sun Plaza if you are in for some last-minute shopping then that would be a good place( I recommend Sun Plaza since it has more stores and variety). 2)STAFF: The reception and room service staff are accommodating and friendly.... More

Review collected in partnership with this hotel

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

This past April was my third business visit to Medan. I used every department from the restaurants, to lobby bar, to bell services, concierge, and health club and spa. Clean, very nice and accommodating staff, and extremely friendly. The hotel location is wonderful and being attached to a shopping mall is fantastic. In no order, Emma, Catherine, Florence, Efi, Aubrey,... More

Was this review helpful? Yes
Penang, Malaysia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

All i have to say about this hotel is.... comfortable hotel at a very strategically located place. It is next to a mall which have all kind of food and it is not far from all the major shopping complex.

Was this review helpful? Yes
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your stay in Medan and for taking the time to post your comment on TripAdvisor. We are pleased to read that you had an enjoyable stay in our hotel and found the location to be... More

Jakarta, Indonesia
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Frequently stayed here for business trip since it's located just next to Cambridge Shoppping Mall so easy access for late dinner (there is connecting door between hotel and mall). Rooms are spacious, breakfast is ok but not much variety so you better other place if stay more than 3 days.

Was this review helpful? Yes
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan again as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you have had an enjoyable stay with us. It is gratifying... More

1 review
4 of 5 stars Reviewed 3 weeks ago

Good experiance to stay in this hotel, beyond my expectation. Delicious food, clean and cozy room, the location is very strategic for work and vacation. Realy recomended for the people with many activity. See medan in a different way when we stay at this hotel.

Was this review helpful? Yes 1
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your stay in Medan and for taking the time to post your comment on TripAdvisor. We are pleased to read that you had an enjoyable stay in our hotel your comments on the location, food,... More

Jakarta, Indonesia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I'm a pilot and all I want/need in a hotel are 4 things: a bed, a shower with hot water, high speed internet, and the temperature in my room at a comfortable level for me. At this hotel, and the Swiss-Bel in Pekanbaru the night before, I got only ONE of those: a bed. No hot water as they have... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, We have taken note of your kind feedback and we would like to offer you our sincerest apologies regarding your experience in our hotel. We take good note of your comments regarding the hot water, high speed internet & the temperature in your room that was not up to your expectations. For your kind information we have... More

Jakarta, Indonesia
Top Contributor
57 reviews 57 reviews
54 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pros: very nice location, easy to reached, attached to a shopping mall (easily find something you need), good modern hotel, nice breakfast. The hotel seems to be one of the most busiest hotel in medan. i stayed 3 times there and always busy.

Was this review helpful? Yes 1
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your regular stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you have had an enjoyable stay with us. It is gratifying to... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 16, 2014

located in central of the city, easy transportation with taxi in front of the hotel, great breakfast. I always choose this hotel every go to the medan. Nice stay. Recommended and good choice for business trip.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan again as your accommodation choice during your regular stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you have had an enjoyable stay with us. It is gratifying... More

1 review
4 of 5 stars Reviewed July 13, 2014

This hotel is well located and conveniently linked to a sizeable shopping complex,restaurants etc.The hotel management is committed to give the best to the visitors.I rated the overall score as very good.

Review collected in partnership with this hotel

Was this review helpful? Yes
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you have had an enjoyable stay with us. It is gratifying to... More

Owners: What's your side of the story?
If you own or manage Grand Swiss-Belhotel Medan, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Grand Swiss-Belhotel Medan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Swiss-Belhotel Medan

Address: Jalan S. Parman 217, Medan 20152, Indonesia
Phone Number:
Location: Indonesia > Sumatra > North Sumatra > Medan
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Grand Swiss-Belhotel Medan 4.5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Travelocity, Orbitz, Priceline, Tingo, HotelsClick, Hotels.com, BookingOdigeoWL, Venere and Otel so you can book your Grand Swiss-Belhotel Medan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Swiss-Belhotel Medan Hotel Medan

91 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (75)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (12)
Viewed
View from room (6)
Viewed
Dining (3)
Viewed
Bathroom (11)
Viewed
Pool/beach area (5)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Dining (5)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Medan with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Spa Hotel in Medan #2 Business Hotel in Medan #3 Luxury Hotel in Medan
Hotel Class
Official Description (provided by the hotel)
Grand Swiss-Belhotel Medan is the first multi-facility complex of our kind to grace Medan, the capital city of North Sumatra. As the first 5 star international business hotel here, we are conveniently located right next to the Cambridge Condominiums and Shopping Mall.We offer 242 rooms and suites that feature a sleek and modern design, and are outfitted with a marvelous range of amenities to make sure that your stay with us in Medan is the most comfortable it can possibly be. ... more   less 
Number of rooms
242

Questions & Answers

Questions? Get answers from Grand Swiss-Belhotel Medan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer