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All 55 Medan hotels

JW Marriott Hotel Medan

5.0 of 5 Hotel   |   Jalan Putri Hijau No. 10, Medan 20111, Indonesia
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88%
Ranked #2 of 55 hotels in Medan
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
Bima77 Queen Charlotte
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300 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Queen Charlotte
Top Contributor
182 reviews 182 reviews
84 hotel reviews
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We found an exceptional price on the Marriott on Agoda, and booked for a night between two rustic hard-travel destinations. When we arrived, we were dressed more for a jungle expedition than for a 5-star city hotel, but we were treated like we were wearing tuxedos. The hotel is exceedingly grand for Medan, with an imposing lobby and ground floor.... More

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Management T, JW Marriott Medan at JW Marriott Hotel Medan, responded to this review

Dear Mr. Bima, Thank you for posting your positive feedback in regards to your experience on your recent stay at JW Marriott Medan. We are delighted to hear that you enjoyed your recent stay with us and we are happy that the JW Marriott Medan met your expectations at a reasonable rate. We look forward to seeing you again in... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After several time back forward to medan & been changing the accommodation in Medan. I have found the Marriott still the best for its class (luxury) Some improvement that I have seen are: 1. Aromatic in Lobby's area that makes relax when I arrived in JW Marriott Medan 2. Easy access to use wi-fi (the speed is OK) in the... More

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Management T, JW Marriott Medan at JW Marriott Hotel Medan, responded to this review

Dear Mr/Mrs Donny Frisky P Thank you for your review. We greatly appreciate your compliments and glad that you found the JW Marriott Medan to be the best luxury hotel in Medan. More specifically, we are glad that you enjoyed our aromatic lobby area and the provided high -speed Wi-Fi. We have taken your comments seriosly in records to the... More

Montreal, Canada
Top Contributor
81 reviews 81 reviews
78 hotel reviews
192 helpful votes 192 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is tallest building in the area and the hotel houses only the upper floors of the building, so whichever floor you get, your view depends only on how far your eyes can see. I had a 27th floor corner room with windows on 2 directions. All rooms are spacious, and my room was extra-large, probably about 60 SQM Rooms... More

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Management T, JW Marriott Medan at JW Marriott Hotel Medan, responded to this review

Dear Valued Guest, Thank you very much for your review and also choosing the JW Marriott Medan while you were in town. We are delighted to learn that you had a pleasant stay with us. Our rooms are know to be the most spacious in Medan. especially those on the Executive floors, which is also include access to the private... More

Makati, Philippines
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel, perhaps one of the nicest in medan, very comfortable bed and room, nice amenities including a very nice Gym , workout area and pool. I even enjoyed the sauna, although there is still ongoing construction/repairs or maintenance going on in the mens' locker-room atleast. Majestic high ceilings on the ground floor/lobby area, nice cafe and large buffet or... More

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Management T, JW Marriott Medan at JW Marriott Hotel Medan, responded to this review

Dear Mr Jeff J Thank you very much for your detailed review. We are glad that you enjoyed your stay with us, and we sincerely thank you for you compliments regarding our staff and the amenities that are provided at our hotel. We are especially happy to hear about the availability of Blue Bird taxis, as this has been a... More

Basel, Switzerland
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Being on the 29th floor, I had a nice panorama view over the city Medan. The hotel is great and you can stay here easily for a longer period. The service and staff are excellent. Friendly, supportive and always there for you. They make you feel like being a guest and not just a customer. Rooms are spacious, very clean,... More

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Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 4 weeks ago

The JW Marriott at Medan is quite a nice place to stay. I've been stay here several time just because the Manager Jeffrey is outstanding. The foyer and public areas on the bottom floors are really spacious and elegant. Unfortunately the Lounge in the lobby does seem a little tired, perhaps just the carpet floors which also contribute to a... More

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Singapore, Singapore
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
150 helpful votes 150 helpful votes
5 of 5 stars Reviewed March 16, 2014 via mobile

Had an excellent stay at the JW Marriott - service was consistently great among all the staff (be it the security guards, concierge, bell boy, cafe staff etc) - everyone was helpful. Room was comfortable and breakfast selection was good - a pity there's no dock to plug in and play music from my phone - but overall a great... More

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Australia
Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 16, 2014

The JW Marriott is not what you would expect to find in Medan. Its a five star hotel in almost every sense. I stayed in an executive room on the 28th floor. Couldn't fault it. Its only five years old and was very clean. They had a few power blackouts while we were there and reserve generators didn't seem to... More

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Management T, JW Marriott Medan at JW Marriott Hotel Medan, responded to this review

Dear Sir, Thank you very much for your review. We are glad to learn that you enjoyed your stay with us and had a good experience of our executive level of service while you were here. Power blackouts were quite a problem in Medan couple of weeks ago and we apologize if that has caused any inconvenience during your stay... More

Kuala Lumpur, Malaysia
Senior Contributor
45 reviews 45 reviews
36 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 12, 2014

First stay in a JW Marriott in my life! Finally got to make it happen. The hotel has fantastic facilities. The gym is huge, the breakfast restaurant is great, the rooms are big. It is a great property. The staff were equally friendly and professional. They did quite a good job throughout the stay. The only small issues are that... More

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Management T, JW Marriott Medan at JW Marriott Hotel Medan, responded to this review

Dear Mr. Jchanlifat, Thank you very much for your review. We are glad to be the first JW Marriott Hotel you have stayed with and that you enjoyed your stay with us. We apologize if there has been an impression of inequality of treatment to the locals and the westerners within our service. We would take a look into this... More

Singapore, Singapore
Top Contributor
74 reviews 74 reviews
72 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed March 10, 2014

First of all i must say that Medan is a terrible town ... so no matter how you look at it , every hotel will have a negative image by just being there. The Marriott is a good hotel and the rooms are spacious and as always in south east Asia the service and the employees of the hotel are... More

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Management T, JW Marriott Medan at JW Marriott Hotel Medan, responded to this review

Dear Mr. Amadeu1, Thank you very much for your review. We are delighted to learn that despite the negative impression about the city you enjoyed your stay with us. Medan is indeed an interesting city with a much-needed of improvement, but at the same time also has great potential especially in the fast growing culinary tourism. The city center is... More

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Additional Information about JW Marriott Hotel Medan

Address: Jalan Putri Hijau No. 10, Medan 20111, Indonesia
Phone Number:
Location: Indonesia > Sumatra > North Sumatra > Medan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 55 hotels in Medan
Price Range (Based on Average Rates): $
Hotel Class:5 star — JW Marriott Hotel Medan 5*
Official Description (provided by the hotel):
The new JW Marriott Medan is the first 5 star Marriott and International hotel in Medan, Indonesia. Each of our 287 new guest rooms boast breathtaking views, contemporary furnishings, luxurious bedding, 37" to 42" flat-panel TV and connectivity to plug and play iPods and other personal devices. Relax with a dip in the outdoor swimming pool. Stay fit with a great workout on our new state of the art fitness equipments in our health club, open daily 24 hours. ... more   less 
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