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JW Marriott Hotel Medan

#1 of 63 Hotels in Medan
Certificate of Excellence
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Jl. Putri Hijau no. 10, Medan 20111, Indonesia
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1 room 1 adult
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642 Reviews from our TripAdvisor Community

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Kuching
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

Highly recommended. From the security, reception, housekeeping, f & b and even the engineering staff, this hotel made our stay so wonderful and memorable. The friendly culture of the staff is one but there must be someone who drives this hotel to such high level of courtesy and efficiency. Guess it must be the GM and his management team working... More 

Helpful?
Thank wbasil
Sibu, Malaysia
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

It is a very big, spacious and beautiful hotel in the middle of slum area. Its lobby, restaurants and executive lounge are nice and big but quiet with too few guests. The evening cocktail food is not bad but the wines are horrible, made in Bali. The room is spacious, nice and clean but it is not soundproofing and so... More 

Helpful?
Thank lawyerSibu_Malaysia
Singapore
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I stayed in Medan for two nights work. I asked for two way airport transfers and they missed booking the second so I caught a blue cab which was very comfortable. The first transfer was very quick too. I was waiting in the concourse while the driver was still looking for me in the arrival area as I got out... More 

Helpful?
Thank pangllui
Jakarta
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Its price impressed me. It's only less than IDR 1,000,000 while in Jakarta it might cost twice! The service, the room, the location are great! I've been told by Medanese that other hotels had an objection as JW Marriott put a very low rate which made them difficult to compete.

Helpful?
Thank Annas I
Batu Gajah, Malaysia
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Luxurious hotel with a modern touch , probably the best in Medan . The room setup was great with very clean bathroom . Great staff at Front Desk . Pool have a great view . Overall , very nice place to stay while in Medan .

Helpful?
Thank NaimLand
Xiamen, China
1 review
5 of 5 stars Reviewed 1 week ago

1st rate service genuine from all staff in the hotel. They go out of the way to make sure customer's needs are taken care off. Want to give a special call out to a particular staff at the Bar (Ms. Delima). Her fantastic service and great smile makes a great difference. Will definitely be back again.

Helpful?
Thank Alex C
Anchorage, Alaska
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here twice this past week. Once on Monday night when we arrived in the city and again on Thursday night when we returned from Bukit Lawang. The second night in the week we got an upgrade to a deluxe room for the standard one we had reserved. The standard rooms were very nice. They included... More 

Helpful?
Thank Don B
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed in this hotel for 4 nights in January on business visit. The hotel is situated about 45mins from airport and 15 minutes to two major shopping mall in the city, by taxi. Facilities in this hotel are quite complete from function space to indoor gym and spa. The breakfast options is great and food are delicious. I must complement... More 

Helpful?
Thank Sherlyn C
Wels, Austria
Level Contributor
194 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Modern luxurious hotel in town center. Reception friendly but not outstanding Large entrance hall with nice tiling and bar area with great live music, separate smoking area. rooms with modern furniture and large king size bed, comfortable matrices sound proof large windows with great view. separate writing desk, bathroom with separate bathtub, large window towards the room. hotel is spotlessly... More 

Helpful?
Thank sauraumpfa
Bandar Lampung, Indonesia
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I'm really satisfied with the cafe service especially the employees are friendly, they are Ruth Zai, Elida and Ibnu whom I remember, and then the foods are very delicious..Thank You for your Hospitality.

Helpful?
Thank Banizman
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