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Hotel Polonia

Jl. Jendral Sudirman no. 14, Medan 20152, Indonesia
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1 room 1 adult
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Hotel Polonia
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45 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed for 3 nights there, when i am check in i asked for the better room in condition, when i entered the room i found out the bathroom's door was lock from inside. I called the reception and they immediately solved this for me. One of the button for light is disfunction so i need to sleep with lights... More 

Helpful?
Thank HenkyFoo
KUALA LUMPUR
Level Contributor
68 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed December 13, 2015

Hotel has been in existence for a long time. Its time to do some refurbishment of guestrooms & restaurant. Lobby size is limited and unable to cater large crowd. The staff needs to learn more English to cater & communicate with foreign guests. Breakfast just average and restaurant reasonably size to accommodate breakfast guests. Hotel entrance facing main road &... More 

Helpful?
1 Thank HO D
singapore
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 6, 2015 via mobile

hotel look oke...soon you are in the room..i can not find bath towel..asking 5x..and waiting for almost 1 hour...room 708..was so noice..asking to moved take 1 hour+..room service was bad...you can not sign in the room..have to pay cash..and a change take 45 minutes...really bad expirience...just to share the service 100%bad..do not expect good service

Helpful?
Thank Flora241176

Travelers are raving about these Medan hotels

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 1, 2015 via mobile

At first I was happy, and didn't find anything wrong. Everything was smooth, and hoping I will have a good stay. Everything turn out differently at 5 a.m. when i received a wrong call from room service asking whether I ordered a beef soup or not. It's very annoying especially when i didnt go to bed until 3 a.m. I... More 

Helpful?
Thank Keru N
HotelPolonia, Guest Relations Manager at Hotel Polonia, responded to this review

Dear Mr. Keru N, Its a nice to have you stay with us. We are very appreciate for your comment and response. We will build up our service better for further through some trainings. Thank you very much. Regards, Parlin Siahaan Guest Relations Manager More 

Level Contributor
132 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 9, 2015 via mobile

We stayed in this hotel for 2days. It's rated as 4 star. The staffs were friendly and helpful. Their hotel facilities are good and they have free breakfast for paid guest. Rooms are fairly clean well maintained.

Helpful?
Thank Simson S
HotelPolonia, Guest Relations Manager at Hotel Polonia, responded to this review

Dear Mr. Simson, Thank you for taking time to write us a review! We are glad to learn that you enjoy our breakfast selections, We will build up our service better for further. Would kindly glad to have you stay with us for further. Please feel free to contact us if you need any assistance. Thank you very much. Warmest... More 

Singapore
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 15, 2015

This is a decent hotel to stay at. The rooms are clean and the breakfast is alright. The key thing for the hotel is to realise that it is very affordable to stay and thus shouldn't expect too much. The staff are very friendly and helpful especially the bar staff. The funny thing was that while we were there the... More 

Helpful?
Thank wanderingabout00
HotelPolonia, Public Relations Manager at Hotel Polonia, responded to this review

Dear Mr. Wandering, Its a nice to have you stay with us. We are very appreciate for your comment and response. We will build up our service better for further, especially for the phone service and wifi connection. Would kindly glad to have you stay with us for further. Please feel free to contact us if you need any assistance.... More 

Bandung, Indonesia
1 review
4 of 5 stars Reviewed May 11, 2015

I pay less but i got what i paid, worth it,., Specially when they offer me the newly superior Room, the Receptionist was helpful that was my 3rd time check in at hotel polonia medan, i like the surrounding area, still green with plenty of trees along the street, easy to get to the city and government offices, also big... More 

Helpful?
Thank Martua M
HotelPolonia, Guest Relations Manager at Hotel Polonia, responded to this review

Dear Mr. Martua M Thank you for taking time to write us a review! We are very appreciate for your comment and response. We will build up our service better for further. Would kindly glad to have you stay with us for further. Please feel free to contact us if you need any assistance. Thank you very much. Warmest Regards,... More 

1 review
4 of 5 stars Reviewed May 11, 2015

during my Visit at hotel polonia they gave my new superior Room, Pretty Good and clean, with brand new bed, free wi-fi. and friendly staff.. old outside.. new inside,, Thanks hotel Polonia (y) silahkan dicoba highly Recommended....

Helpful?
Thank Sahat M
HotelPolonia, General Manager at Hotel Polonia, responded to this review

dear Mr. Sahat, HORAS, thank you for staying with us and your valuable feed back all our superior has renovated and we are still on progress for other rooms with thematic floor, anyway your experience with our new rooms yet worth it and hope make you more enjoy and become our a part of hotel polonia family repeater guest. we... More 

Medan, Indonesia
1 review
5 of 5 stars Reviewed February 23, 2015

i stayed at hotel polonia medan last Jan 15. it was a nice stay there. I took Club Room at 7th floor, which was satisfy me. Although this is an old hotel, but it was quiet nice and clean. I like breakfast and nice service yeah....

Helpful?
Thank Yoga O
HotelPolonia, Guest Relations Manager at Hotel Polonia, responded to this review

Dear Mr. Yoga, Its a nice to have you stay with us. We are very appreciate for your comment and response. We will build up our service better for further. Would kindly glad to have you stay with us for further. Please feel free to contact us if you need any assistance. Thank you very much. Cheers! Dedi Rahmadi More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 6, 2015 via mobile

I have no complaint for this hotel.. all were great.. staff helpfull.. listen to the guest needs, breakfast was fine. Only u cant find mini market to buy things and snacks. And the building is old. But they manage it very well. Even its old, u still can find comfortable ambiance and good cleanliness in the hotel I would recommend... More 

Helpful?
3 Thank Ajeng D
HotelPolonia, Guest Relations Manager at Hotel Polonia, responded to this review

Dear Ajeng D, Thank you for taking time to write us a review! We are glad to know that you are enjoy our breakfast selections. Now we provide a shop to buy things near the Parking Area. Looking forward for your next visit. Regards, Parlin Siahaan Guest Relations Manager More 

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