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All 56 Medan hotels

Garuda Plaza Hotel

2.5 of 5 Hotel   |   Jl. Sisingamangaraja 18, Medan 20213, Indonesia
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Garuda Plaza Hotel
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Ranked #28 of 56 Hotels in Medan
A recent review
3 of 5 stars reviewed 3 weeks ago
Norli85 Kuala Lumpur, Malaysia
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70 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kuala Lumpur, Malaysia
Top Contributor
109 reviews 109 reviews
26 hotel reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a basic 80s looking hotel that provides minimal facilities. We stayed here for the last night of our trip and found the hotel to be very noisy and busy with people. Room was very basic, simple and somewhat clean for Medan's standard. Smell of cigarettes were apparent and untolerable in our room. Expect noise from the heavy traffic... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
52 reviews 52 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed June 15, 2014

I stayed here on the first and last night of a group tour. On arrival, they had no record of the group tour booking and I had to ring the head office on my own mobile to double check. Turns out the list was right behind the desk. Just what you want after a long journey. Room was very small,... More

Was this review helpful? Yes 4
Jakarta, Indonesia
Top Contributor
108 reviews 108 reviews
84 hotel reviews
146 helpful votes 146 helpful votes
1 of 5 stars Reviewed April 29, 2014

Terrible hotel and terrible service , food is very poor . Price is high , for this low quality food , it should be free of charge .... Water in hotel is yellow .... Avoid this hotel at all costs ... Lacking management , lacking maintenance ... Needs new management and serious investing .... Serious changes

Was this review helpful? Yes 2
Gippsland, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 26, 2014

We recently stayed here both at the start of a tour and returned the final night of the tour, it has put serious doubts in my mind as to the calibre of the tour organiser. The first night the room was not so bad but did however stink of cigarettes. Luckily I had packed some citrus freshener and applied this... More

Was this review helpful? Yes 1
Penang Island, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 27, 2014

Stayed in this hotel for one night. Overall the room is good. The issue is that no wifi in the room, as the staff said there is line problem. Wifi only avaiable in the lobby. so my friend and i hang out at the lobby that night for the line. There were lots of mosquitous. Air condtioned building with lots... More

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Contributor
16 reviews 16 reviews
14 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed January 12, 2014

The Hotel is dirty, many hotels in Indonesia are dirty, but the Garuda is one in the Top list. Smoke smell is everywhere, the carpets are ages old. The furniture of two rooms I stayed seemd from the 60s. Wifi was not working. I specifically asked a room with Wifi working, they changed my room ... and the wifi was... More

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Singapore
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 26, 2013

I have to admit that I am pleased to have stayed in GPH last month, Nov 2013. I have to admit that the traffic in the hotel is quite high. Aside from those staying in the hotel, there are function, seminars etc. non stop in the hotel. However, let me go thru one by one. 1. I booked for Executive... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 11, 2013

We stayed 2 nights at this Hotel. Location is great...just a 5 minutes walk to Yuki Mall (cheaper than Pasar Ikan) and Amaliun Food Court. Near Istana Maimoon too. Check in was fast and smooth. Staff are friendly. But Superior Room is too small even for 2 pax. Problem arise when my son informed me that they only have 2... More

Was this review helpful? Yes 2
Perth, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 26, 2013

We only stayed a night here after our 3N Brastagi / Lake Toba tour. We were given a room on the 1st floor and hence, the wifi that was free worked for us. The room was spacious enough and beds comfortable but the air-cond was not cold enough. So, our sleep was interrupted as it would get stuffy. The swimming... More

Was this review helpful? Yes 1
Jakarta, Indonesia
Top Contributor
108 reviews 108 reviews
84 hotel reviews
146 helpful votes 146 helpful votes
1 of 5 stars Reviewed October 17, 2013

Management is lacking .... Food from room service is very Poor ... Breakfast is Nice .. People are really friendly . Rooms are big And comfort . Bathroom are small but Nice for THE price you pay ... Reason why i gave this hotel a 1 star is cause i had yellow water in my bathroom which prevented me from... More

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Additional Information about Garuda Plaza Hotel

Address: Jl. Sisingamangaraja 18, Medan 20213, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Medan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Garuda Plaza Hotel 2.5*
Number of rooms: 313
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