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All 54 Medan hotels

Garuda Plaza Hotel

2.5 of 5 Hotel   |   Jl. Sisingamangaraja 18, Medan 20213, Indonesia
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Ranked #20 of 54 hotels in Medan
A recent review
3 of 5 stars reviewed 3 weeks ago
iquB Penang Island, Malaysia
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56 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • Indonesian first
  • Any
English first
Penang Island, Malaysia
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel for one night. Overall the room is good. The issue is that no wifi in the room, as the staff said there is line problem. Wifi only avaiable in the lobby. so my friend and i hang out at the lobby that night for the line. There were lots of mosquitous. Air condtioned building with lots... More

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17 reviews 17 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed January 12, 2014

The Hotel is dirty, many hotels in Indonesia are dirty, but the Garuda is one in the Top list. Smoke smell is everywhere, the carpets are ages old. The furniture of two rooms I stayed seemd from the 60s. Wifi was not working. I specifically asked a room with Wifi working, they changed my room ... and the wifi was... More

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Senior Contributor
29 reviews 29 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 26, 2013

I have to admit that I am pleased to have stayed in GPH last month, Nov 2013. I have to admit that the traffic in the hotel is quite high. Aside from those staying in the hotel, there are function, seminars etc. non stop in the hotel. However, let me go thru one by one. 1. I booked for Executive... More

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Kuala Lumpur, Malaysia
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 11, 2013

We stayed 2 nights at this Hotel. Location is great...just a 5 minutes walk to Yuki Mall (cheaper than Pasar Ikan) and Amaliun Food Court. Near Istana Maimoon too. Check in was fast and smooth. Staff are friendly. But Superior Room is too small even for 2 pax. Problem arise when my son informed me that they only have 2... More

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Perth, Australia
16 reviews 16 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 26, 2013

We only stayed a night here after our 3N Brastagi / Lake Toba tour. We were given a room on the 1st floor and hence, the wifi that was free worked for us. The room was spacious enough and beds comfortable but the air-cond was not cold enough. So, our sleep was interrupted as it would get stuffy. The swimming... More

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Jakarta, Indonesia
Top Contributor
79 reviews 79 reviews
67 hotel reviews
104 helpful votes 104 helpful votes
1 of 5 stars Reviewed October 17, 2013

Management is lacking .... Food from room service is very Poor ... Breakfast is Nice .. People are really friendly . Rooms are big And comfort . Bathroom are small but Nice for THE price you pay ... Reason why i gave this hotel a 1 star is cause i had yellow water in my bathroom which prevented me from... More

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Bedford, United Kingdom
Top Contributor
430 reviews 430 reviews
143 hotel reviews
495 helpful votes 495 helpful votes
3 of 5 stars Reviewed October 9, 2013

We spent 1 night here in October '13 prior to some Jungle Trekking up country. As mentioned by other reviewers this is something of a Business Travelers hotel. Check in was friendly and efficient and we had a nice chap show us up to the room. We were not given the choice of smoking or not - and the room... More

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Senior Contributor
22 reviews 22 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 17, 2013

the room is small but nice, location wise is good ,breakfast is "adequate" but more variety will always be welcome.Pool is small and when we stay there nobody is swimming. very quiet at night. overall is a good hotel.

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Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 13, 2013

The location is good. There is no wifi. The condition of the hotel is average.The aircon is not cold and in my room it let out some black dust from the aircon vent which made the room dirty. The bathroom sink was not working. Breakfast selection was average but they had both western and local cuisine.

Was this review helpful? Yes 1
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 3, 2013 via mobile

The staff at Garuda is extremely nice. The rooms are clean but nothing fancy. NonSmoking Rooms were not available. At night the lobby is one big bunch of smoking male visitors. Airco in the room is not functioning 100% and produce a lot of noise.

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Additional Information about Garuda Plaza Hotel

Address: Jl. Sisingamangaraja 18, Medan 20213, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Medan
Hotel Style:
Ranked #20 of 54 hotels in Medan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Garuda Plaza Hotel 2.5*
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