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All 56 Medan hotels

Garuda Plaza Hotel

2.5 of 5 Hotel   |   Jl. Sisingamangaraja 18, Medan 20213, Indonesia
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36%
Ranked #28 of 56 hotels in Medan
A recent review
3 of 5 stars Reviewed March 27, 2014
iquB Penang Island, Malaysia
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63 people have reviewed this hotel

Traveler rating
    3
    18
    28
    6
    8
See reviews for
12
11
7
16
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Any
English first
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed June 15, 2014

I stayed here on the first and last night of a group tour. On arrival, they had no record of the group tour booking and I had to ring the head office on my own mobile to double check. Turns out the list was right behind the desk. Just what you want after a long journey. Room was very small,... More

Was this review helpful? Yes 1
Jakarta, Indonesia
Top Contributor
89 reviews 89 reviews
76 hotel reviews
131 helpful votes 131 helpful votes
1 of 5 stars Reviewed April 29, 2014

Terrible hotel and terrible service , food is very poor . Price is high , for this low quality food , it should be free of charge .... Water in hotel is yellow .... Avoid this hotel at all costs ... Lacking management , lacking maintenance ... Needs new management and serious investing .... Serious changes

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Fish Creek, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 26, 2014

We recently stayed here both at the start of a tour and returned the final night of the tour, it has put serious doubts in my mind as to the calibre of the tour organiser. The first night the room was not so bad but did however stink of cigarettes. Luckily I had packed some citrus freshener and applied this... More

Was this review helpful? Yes 1
Penang Island, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 27, 2014

Stayed in this hotel for one night. Overall the room is good. The issue is that no wifi in the room, as the staff said there is line problem. Wifi only avaiable in the lobby. so my friend and i hang out at the lobby that night for the line. There were lots of mosquitous. Air condtioned building with lots... More

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed January 12, 2014

The Hotel is dirty, many hotels in Indonesia are dirty, but the Garuda is one in the Top list. Smoke smell is everywhere, the carpets are ages old. The furniture of two rooms I stayed seemd from the 60s. Wifi was not working. I specifically asked a room with Wifi working, they changed my room ... and the wifi was... More

Was this review helpful? Yes 1
Singapore
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 26, 2013

I have to admit that I am pleased to have stayed in GPH last month, Nov 2013. I have to admit that the traffic in the hotel is quite high. Aside from those staying in the hotel, there are function, seminars etc. non stop in the hotel. However, let me go thru one by one. 1. I booked for Executive... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 11, 2013

We stayed 2 nights at this Hotel. Location is great...just a 5 minutes walk to Yuki Mall (cheaper than Pasar Ikan) and Amaliun Food Court. Near Istana Maimoon too. Check in was fast and smooth. Staff are friendly. But Superior Room is too small even for 2 pax. Problem arise when my son informed me that they only have 2... More

Was this review helpful? Yes 1
Perth, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 26, 2013

We only stayed a night here after our 3N Brastagi / Lake Toba tour. We were given a room on the 1st floor and hence, the wifi that was free worked for us. The room was spacious enough and beds comfortable but the air-cond was not cold enough. So, our sleep was interrupted as it would get stuffy. The swimming... More

Was this review helpful? Yes 1
Jakarta, Indonesia
Top Contributor
89 reviews 89 reviews
76 hotel reviews
131 helpful votes 131 helpful votes
1 of 5 stars Reviewed October 17, 2013

Management is lacking .... Food from room service is very Poor ... Breakfast is Nice .. People are really friendly . Rooms are big And comfort . Bathroom are small but Nice for THE price you pay ... Reason why i gave this hotel a 1 star is cause i had yellow water in my bathroom which prevented me from... More

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Bedford, United Kingdom
Top Contributor
459 reviews 459 reviews
149 hotel reviews
547 helpful votes 547 helpful votes
3 of 5 stars Reviewed October 9, 2013

We spent 1 night here in October '13 prior to some Jungle Trekking up country. As mentioned by other reviewers this is something of a Business Travelers hotel. Check in was friendly and efficient and we had a nice chap show us up to the room. We were not given the choice of smoking or not - and the room... More

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Additional Information about Garuda Plaza Hotel

Address: Jl. Sisingamangaraja 18, Medan 20213, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Medan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Garuda Plaza Hotel 2.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool Airport Transportation
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  • At what time does the pool open each day?

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