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All 55 Medan hotels

Hotel Aryaduta Medan

4.0 of 5 Hotel   |   Jalan Kapten Maulana Lubis 8, Medan 20112, Indonesia
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Hotel Aryaduta Medan
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Ranked #3 of 55 hotels in Medan
Certificate of Excellence 2013
A recent review
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178 people have reviewed this hotel

Traveler rating
    60
    81
    26
    10
    1
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29
34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Jakarta
Top Contributor
50 reviews 50 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed today NEW

I arrived late at night at this hotel. And i never thought this hotel as a 5 star Hotel. This is why; First, at night the lighting at the main floor is quite dark and looks gloomy. Second, the front desk staff did not friendly and have good welcoming gesture to the customer. Not like a 5 star hotel staff... More

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Jakarta, Jakarta Raya, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

find a promo on the Aryaduta website itself field that book 2 nights in Deluxe Room, get a free upgrade, although subject to availability.. I decided to try this experience.. Arrived at the hotel, do the check in and ask the reception if I get a free upgrade..? There is no answer from the office and she's change the subject... More

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AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear Lee S. Thank you for taking the time to review our property. Following your review on tripadvisor we have investigated your concerns regarding the possible complimentary upgrade. We assure you that during your request we did look into the possibilities for an upgrade to our next possible category, however we could not accommodate your request as the twin rooms... More

Queen Charlotte
Top Contributor
182 reviews 182 reviews
84 hotel reviews
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Aryaduta is designed primarily as a local business hotel, catering to visiting officials and business people. It provides comfortable and modern rooms, and very efficient and friendly service. Because the clientele is mostly Muslim in this quite-conservative city, we didn't use the very nice-looking pool, even though our balcony gave us direct access. A Western woman in even a... More

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AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear Bima77, It was a pleasure reading your review. Thank you for your positive comments regarding our facilities and services as well as noting our excellent location. Furthermore we are pleased that you enjoyed our breakfast selection and that you found our staff to be helpful and courteous. Looking forward to welcoming you again at Hotel Aryaduta Medan. Best Regards,... More

Bali, Indonesia
Top Contributor
73 reviews 73 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed in a half-dozen hotels in Medan over the past 18 months, and this is the one I'd come back to. It's convenient, the staff are very good, and the rooms are quiet and comfortable, and have the necessary amenities. The cafe is very good, and there is wifi in the room. The carpet could use some attention, but... More

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AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear indonesia80571, It was a pleasure having you with us again during your last visit to Medan. We are pleased to read that you enjoyed your stay with us and that you found are staff to be of a high quality and that our facilities and standards are up to your high standards. We have noted your comments regarding the... More

Jakarta, Indonesia
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is located 5 min away (by taxi) from the station, so it's pretty convenient. There is a supermarket combined with a mini-shopping mall underneath the hotel, so don't worry for not finding a place to buy things. The room is big, but I think they forgot to place either razor or a comb in the bathroom (I couldn't... More

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AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear deadesu, It was a pleasure having you with us during your last stay to Medan. Thank you for your kind comments regarding our rooms and hotel location and facilities. We have noted your comments regarding the bath room amenities, and will make sure to investigate this, and improve for future reference. We have noted your comments regarding the concert... More

Gold Coast
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am very surprised by the last few reviews of the Hotel. I found the rooms to be extremely clean, well appointed and my room was a non smoking room that smelt fresh and clean. Very friendly room attendants and, when I had a light blow in the bathroom the handyman was there and replaced it within about 20 minutes.... More

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AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear 275DinanneB, It was a pleasure accommodating you during your last stay with us. We are pleased to read that you enjoyed your stay with us, and that you found or facilities up-to your high standards and that you found our staff to be friendly, courteous and efficient. We will make sure to pass this on to our staff. Thank... More

Jakarta, Indonesia
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Second time but going downhill. The lobby and receptionist area are still well-maintained, exclusive and feel welcome. However, poor experiences started when you entered the room - the carpet condition was bad, bed sheet was dirty with some stains, bathroom amenities were low quality for a 5* hotel. The air circulation was also very bad as they have no separation... More

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AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear Majuw, Thank you for choosing Hotel Aryaduta Medan for your last visit to the city. We are pleased to read that you found our receptionist to be welcoming, we will make sure to share this with our team. We have noted your comments regarding the carpet in your room. This is most definitely an issue that we are currently... More

Beijing, CHINA
Contributor
19 reviews 19 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Don't be fooled by the lobby and the beautiful pictures on the website. This is a poorly maintained hotel with rooms and carpet that look like retro hand-me-downs from the 1980s. In reality, the hotel was opened barely seven years ago but from the looks of it, management did not bother much with the upkeep. The free breakfast is terrible,... More

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AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear Wiena, Please upload the following response to tripadvisor: Dear leavesofgrass, Thank you for taking the time to comment on your last visit to our property. We have noted your comments regarding the carpets in the room, and we will improve on this. For you information we will be replacing 40% of the room carpeting by this year. Progress will... More

Amsterdam, The Netherlands
Top Contributor
59 reviews 59 reviews
46 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 15, 2014

Accidently booked smoking room instead of non smoking one, the front office upgraded me to premier room, i was so happy to get this big room untill i found out the smell was really bad especially in the morning, went to front office to moved me to non smoking room which they did promptly but when i entered my room... More

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AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear Ephie L, First of all thank you for taking the time to review our property, it was a pleasure having you with us. As per our personal contact we have noted your comments regarding the non-smoking room and the lack of room amenities in your deluxe room as well as the linen and limited internet connectivity. Thank you for... More

Jakarta, Indonesia
Top Contributor
74 reviews 74 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 12, 2014

the staff are friendly and helpful. Sumptuous breakfast is served in the main coffee shop. The swimming pool area is cozy, right in the centre of the hotel. Don't be surprised - the lobby & fron desk is not on the ground floor, but on the 9th floor! Rooms and well appointed. Non smokers - make sure you get the... More

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AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear Tony T, It was a pleasure reading your review. Thank you for taking the time to review your stay with us. Thank you for your kind comments regarding our pool area and facilities, and we are glad to see that you found our breakfast to be delicious and of a high quality. Looking forward to welcoming you again in... More

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Additional Information about Hotel Aryaduta Medan

Also Known As:
Medan Aryaduta Hotel
Address: Jalan Kapten Maulana Lubis 8, Medan 20112, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Medan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Luxury Hotel in Medan
#3 Business Hotel in Medan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Aryaduta Medan 4*
Official Description (provided by the hotel):
Located at the top of the Grand Palladium Mall, this 5-star Hotel offers luxurious comfort with Spectacular City Views of Medan. Conveniently located in the Heart of the vibrant Business and Entertainment District, the Hotel is only a 15 minute drive from Polonia International Airport. A breathtaking 35 meter long Courtyard Pool with lush landscapes, in room massage services and a Gymnasium will offer for plenty relaxation. The multi themed Dining Destination Area and a fully equipped Banquet and Function space including Business Center are rounding up the facilities. ... more   less 
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