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Hotel Aryaduta Medan

Jalan Kapten Maulana Lubis 8 | Jalan Kapten Maulana Lubis 8, Medan 20112, Indonesia
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Hotel Aryaduta Medan
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377 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

This lovely hotel sits above a shopping centre and is an oasis of luxury above the city. The rooms are clean and modern, the staff are friendly and amenities are good. With many hotels of this ilk it is a bit characterless but it's nevertheless a very welcome location to return to after a day in the city, or for... More 

Helpful?
Thank Ben Y
Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed 3 days ago NEW

Stayed here with other 8 family members, and we booked 3 rooms through Agoda.com. During checked in, we were asked to pay Rp 3mill, luckily we have extra money. It is better if the booking website mentioned that we need to prepare extra deposit Rp 1mill per room eventho we have paid full amount on website. My family and I... More 

Helpful?
Thank ruzanna02
Prague, Czech Republic
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Good price, rich breakfast buffet. Nice swimming pool. Short distance to the railway station and shopping. 40 minutes to the KNO airport by taxi (190000 IDR one way by taxi). Nice view from restaurant.

Helpful?
Thank masekj
AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear masekj, thanks a lot for taking the time to review Hotel Aryaduta Medan on Tripadvisor. My team and I are glad to hear that you have enjoyed your stay with us and were satisfied with our location and price/value. We are looking forward to welcoming you back to Hotel Aryaduta Medan soon and remain with best wishes Sebastian Goldmann More 

sydney
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Five star?? This is not a five star. Booked on booking.com Arrived to be told to pay. Showed them my card and it showed thete hotel took the money before check in. They said I've stayed here before. Errr no. They took the money 3 days before I arrived opposite of what booking.com does. Marks on walls. Black hairs on... More 

Helpful?
Thank kiribrandli
AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear Ms. kiribrandli, thanks a lot for your comments on Tripadvisor and as I have mentioned in our email we have returned your bill to your credit card as we were not able to provide you with the quality you have rightfully expected. In regards to taking the money before your arrival, your booking.com confirmation clearly states that due to... More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

located in the heart of Medan city. a good place if you aim to visit Medan for business purpose. it also has a small shopping center (mall) below the hotel. so if you looking for something, you just need to go downstair. the hotel is consider an old hotel, but it still well maintained. rumour has said that the are... More 

Helpful?
Thank Deta B
AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear Deta B, thanks a lot for taking the time to review Hotel Aryaduta Medan and we are glad to hear that you have enjoyed your stay with us. You are right that we are an older hotel but we are having big plans for 2016 to upgrade our facilities and we are looking forward to welcoming you back to... More 

Kuala Lumpur, Malaysia
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel lobby is a sky lobby at level 9. The room is clean overall and comfy. Reception is slow and while waiting for them to check in, you can have a good view of a nice pool. The room is comfortable however I would not rated it 5 Stars for selected reasons; only 1 lift is functioning due to... More 

Helpful?
Thank Jaclsk
AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear Jaclsk, thanks a lot for taking the time to review Hotel Aryaduta Medan and we are glad to hear that you have generally enjoyed your stay with us. The lifts are not only on maintenance, they are getting completely replaced one by one in order for us to to provide a faster but also safer (guest access to guest... More 

Singapore, Singapore
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is my third time staying at Aryaduta Medan. I came back, and recommended my overseas friends to stay at the same time (3 rooms in total) because of the pleasant experience my wife and I had but it was a total letdown. Firstly, the hotel was not open for booking for 2016 until December. It is pretty disappointing because... More 

Helpful?
Thank AntonWidodo
AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear AntonWidodo, thanks a lot for taking the time to review Hotel Aryaduta Medan and as we are taking guest comments serious I would like to respond clearly to your comments. 1. Due to the shape and design of our hotel surrounding the pool not all guest rooms are identical but all guest rooms have a minimum of 34 sqm,... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 6, 2016

I always enjoy staying here when im in medan, great price on the room through direct booking, or hotels.com, the hotel is centrally located in the middle of medan, Breakfast was included in the room price and the buffet selection is very good with a wide variety of western and Asian selections available, chef de cusine Agus. Reception staff are... More 

Helpful?
Thank Steven S
AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear Steven S, thanks a lot for taking the time to review Hotel Aryaduta Medan and we are very happy to hear that you have enjoyed your stay with us and the surrounding area. We are looking forward to welcoming you back to Hotel Aryaduta Medan soon and remain with best wishes Sebastian Goldmann More 

Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed January 5, 2016 via mobile

One of the best hotels in Medan which comes with an extremely reasonable price tag for its luxurious standards. Rooms are extremely spacious, and well kept. The breakfast buffet is delightful boasting sushi and local delicacies in its spread. Location is central with a few malls and main attractions a short ride away.

Helpful?
Thank 542nusraths
AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear 542nusraths, thanks a lot for taking the time to review Hotel Aryaduta Medan and my team and I are very happy to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back to Hotel Aryaduta Medan soon and remain with best wishes Sebastian Goldmann More 

Level Contributor
151 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 564 helpful votes
4 of 5 stars Reviewed December 24, 2015

The reception staff and servers were professional in service. Loved the coziness of the room and its amenities. Enjoyed the Indonesian service at the dinner on both nights. Eating in the hotel was of much less hassle than going to the shopping mall beside it. The whole experience was a positive one.

Helpful?
4 Thank CalxBeloved
AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear CalebxBeloved, thanks a lot for your review of Hotel Aryaduta Medan on Tripadvisor and my team and I are very happy to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back to Hotel Aryaduta Medan soon and remain with best wishes Sebastian Goldmann More 

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