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All 12 Bukittinggi hotels

Pusako Hotel

3.0 of 5 Hotel   |   Jl Soekarno - Hatta 9, Bukittinggi 26129, Indonesia
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Ranked #8 of 12 hotels in Bukittinggi
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20 people have reviewed this hotel

Traveler rating
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    5
    8
    2
    5
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Any
English first
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 3, 2014 via mobile

We booked this place because there was no other option on New Years Eve. The hotel looks nice from the outside but the rooms are just awful. Dirty, not well maintained at all. Moulds in the bathroom. The staff there were really nice and helpful though. Not recommended unless there is absolutely no other place to stay in Bukittinggi

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 1, 2014

This is possibly the worst hotel I've stayed in in 25 years of travelling. Firstly , the rooms are filthy. My non smoking room smelled like an ashtray. The floor boards were rotten and popping out, the bathroom was covered in Mold and rust, there were huge cracks in the walls and the sheets smelled. On top of that, there... More

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Singapore
Top Contributor
117 reviews 117 reviews
16 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed April 2, 2013

When we first arrived we thought the reception area was fine until I sat at the sofa and there was a stench of urine! Yuck! Our room was on the 2nd floor and as we came in we thought, okay.. this looked like the hotels in Indonesian back in the 80s. Vintage I thought until i saw the bathroom! The... More

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Jakarta, Indonesia
Top Contributor
50 reviews 50 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed February 27, 2013

Everything was good at the first sight, they have a nice homy building, a nice place which is pretty quiet and a perfect weather for a place to stay. But all of those are instantly gone after all of poor front desks services, poor quality of hotel room. Beds are terrible, they dont seem like a place to sleep after... More

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 18, 2012

Overally its quite a nice hotel , compare to most hotel at Bukittinggi. Was arrived here at September '12, i were quite astounded by the view the hotel gave us. There is a few thing that actually that makes us need to rethink in case that we need to stay at pusako again. first thing is as david says, the... More

Was this review helpful? Yes 3
Brunoy, France
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 15, 2012

When we first arrived in this hotel (planning for 3 nights), everything seemed ok : the lobby, the restaurant, albeit it seemed a little gloomy. First bad impression was when no one helped us to bring our luggage, that is very surprising for an Indonesian 4 star hotel (or even less stars)... When we saw how dark the corridors were,... More

Was this review helpful? Yes 5
Dutch Alps
Top Contributor
54 reviews 54 reviews
36 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 26, 2012

Very nice hotel, especially compared to most other hotels on Sumatra. WiFi in reception hall, restaurant was fine but swimming pool horrible with water more resembling soup than water. We did not take a dive here. Too bad, because rest of the hotel was really good.

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kuala lumpur
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 4, 2011

We stayed for 2 days in this Hotel recently this June 2011. We were told that the Hotel was a 4 star hotel. But i can give the rating for 2* only. The room was damp. A lot of cracks can be seen. The walls at the room is like yellowish in colour. AND THE WORST IS THE TOILET. IT... More

Was this review helpful? Yes 3
Jakarta, Indonesia
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed December 24, 2010

Basic hygiene and cleanliness are very poor, had to ask for change of room as the first one was so deplorable, the substitute was only slightly better. My tour guy explained that the hotel had its heyday 15 years ago when it was still managed by Sol Melia. It has been managed by the owner in the past 10 years... More

Was this review helpful? Yes 3
Amsterdam, The Netherlands
Top Contributor
50 reviews 50 reviews
50 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed December 21, 2009

The room is good: big bed, very good hot shower, cosy and clean. The building looks nice when you look quick but when you look better you see that it needs some maintenance. The lobby, the bar and the restaurant are old fashioned with NO atmosphere and although there were a lot of guests there was nobody in the restaurant... More

Was this review helpful? Yes 1

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Additional Information about Pusako Hotel

Address: Jl Soekarno - Hatta 9, Bukittinggi 26129, Indonesia
Location: Indonesia > Sumatra > West Sumatra > Bukittinggi
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #8 of 12 hotels in Bukittinggi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pusako Hotel 3*
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