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Sheraton Lampung Hotel

JL. Wolter Monginsidi No. 175, Bandar Lampung 35401, Indonesia
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Sheraton Lampung Hotel
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Sheraton Lampung Hotel
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114 reviews from our community

Traveler rating
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    19
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jakarta, Indonesia
Contributor
18 reviews 18 reviews
18 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Sheraton Lampung is one of my favorite hotel. Terletak hanya 10 menit dari pusat kota. Hotel berbentuk resort dgn taman dan swimming pool which is very comfortable and so cozy. Suasana tenang dan homie, suitable for business, vacation or honeymoon. Staff mulai dari lobby, resto sampai petugas kebersihan, they are so kind. Menu breakfast fully complete dan bervariasi. Hanya kurang... More 

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Jakarta, Indonesia
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
193 helpful votes 193 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Just stayed for one night for my short business trip to Lampung. Since this is my first time to this city, I decided to pick the Sheraton since they are a guarantee of good quality stays. Oh, how wrong can I be... But let's try to be objective here, not everything is bad about this hotel. The good things: 1.... More 

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The hotel is old, many things have to be replaced. When I check out, the receptionist ask to me that I have to pay some money for 1 hour late check out. It makes me disappointed because at the previous night I already ask to the receptionist that I want to late check out at 2:00 PM and he dont... More 

Was this review helpful? Yes 6
Jakarta, Indonesia
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 14, 2015

the hotel is yes indeed quite old and maybe lack the crispiness of a brand new hotel but it is still cosy. The breakfast was great, the pool was nice with trees and my kids liked it. There is also a sandy area on the side and some small playground. The location is quite central.

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Izwan_Jahri, General Manager at Sheraton Lampung Hotel, responded to this review

Dear just_fi0na Thank you for being wonderful guest at Sheraton Lampung and also thank you for taking the time to write a review regarding your recent stay at the Sheraton Lampung. We appreciate your positive comment about the overall experience at the hotel. We are glad that you enjoyed cozy hotel, breakfast, pool with trees and a sandy area with... More 

Palembang, Indonesia
1 review
4 of 5 stars Reviewed April 13, 2015

the best view and services make us feel at home. food reastaurant with chef deni make this trip more completely. the pool and gym make us no to run anymore. as if you are in great vacation in one home

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Izwan_Jahri, General Manager at Sheraton Lampung Hotel, responded to this review

Dear Suseno, Greetings from Sheraton Lampung Hotel It was great pleasure to have you as our wonderful guest and thank you for taking the time to post your comment regarding your recent visit. Your comments are extremely important, enabling us to continually monitor the hotel’s services and facilities. We are delighted to know that you have good impression with our... More 

Mornington Peninsula
Top Contributor
52 reviews 52 reviews
25 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed March 12, 2015

On arriving in Bandar Lumpung,i did not know a Great Value Sheraton Hotel was here.Reception were very efficient & kind,considering we arrived without notice from another 5star hotel nearby which was terrible ! I chose any room but my sad tale & SPG card upgraded us to a Poolview room.It was spacious,clean&quiet,the bedding package is typically nice&up to the Sheraton... More 

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Genoa, Italy
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 26, 2015

I stayed in this hotel during a business travel in Bandar Lampung. It is very well organized both for work and leisure purposes. Staff hotel is extremely kind and helpful, providing all support customer may need. Autos with driver are always available for rent both for work and sightseeing purposes. The Padan Wagi Restaurant, located inside the hotel, is nicely... More 

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Izwan_Jahri, General Manager at Sheraton Lampung Hotel, responded to this review

Dear, Elena_Podesta Warmest Greetings from Sheraton Lampung Hotel, Thank you for taking your time to share your memorable experiences and write a review regarding your recent stay at Sheraton Lampung. We really appreciate your comment about overall experience at the hotel, especially The Pandan Wangi Restaurant, swimming pool, and our tennis court. Together with my teams members, we are committed... More 

Vatican City, Italy
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 15, 2015

This SPG gem is somewhat off, or maybe more correct ON the beaten path. I've stayed here 4 times during the last 10 years. The consistency of the staff doing their best to make you feel welome and comfortable. Rooms are large, but show age, as some corridors. Beds are comfortable. Common areas are well kept. If you plan to... More 

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Izwan_Jahri, General Manager at Sheraton Lampung Hotel, responded to this review

Dear Onobond, “Warm Greetings From Sheraton Lampung Hotel” On behalf of Management Sheraton Lampung Hotel would like to say thank you very much for your loyalty being a part of Starwood Preferred Guest Member. We are so glad to know that you are really enjoyed and feel happy with us. We always try to make our guest including you to... More 

2 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 1, 2014

Great service friendly staff ,lovely setting and enormous pool! Clean and good value,sure it's in need of a little touch up but overall great.Stayed October 2014. As a stopover before traveling north I highly recommend it,great gardens safe and secure.

Was this review helpful? Yes 2
Izwan_Jahri, General Manager at Sheraton Lampung Hotel, responded to this review

Dear TRONDOG Warmest Greetings from Sheraton Lampung, First of all, I would like to thank you for staying with us at the Sheraton Lampung Hotel and thank you for your time to share your positive feedback regarding your stay on the Trip Advisor. We really appreciate your positive comment and we are delight that you were enjoy our service and... More 

Bengaluru (Bangalore), India
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 12, 2014

Been staying here for the last 10 years, Sheraton certainly needs to start upgrading or renovating the rooms and the toilets, there is a worn out look. This especially since the new Novotel will better sea facing views is available. The air condition in the rooms maintenance and the temperatures cannot be set properly. Due to the power outages in... More 

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Izwan_Jahri, General Manager at Sheraton Lampung Hotel, responded to this review

Dear Travellervenkat Greetings from Sheraton Lampung Thank you for your taking time to share and write at trip advisor your experiences during your stayed at Sheraton Lampung. We are delighted to know that overall you are enjoyed your stay at Sheraton Lampung, however we do our sincere apologies with regards the air condition in the rooms maintenance and the temperatures... More 

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