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All 19 Bandar Lampung hotels

Sheraton Lampung Hotel

4.0 of 5 Hotel   |   JL. Wolter Monginsidi No. 175, Bandar Lampung 35401, Indonesia
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Sheraton Lampung Hotel
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77%
Ranked #3 of 19 hotels in Bandar Lampung
A recent review
3 of 5 stars reviewed 3 weeks ago
H W Edmonton, Canada
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87 people have reviewed this hotel

Traveler rating
    22
    43
    15
    3
    4
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16
7
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48
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
Edmonton, Canada
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

we enjoyed our two day stay at the Sheraton and the pool in particular was excellent. An efficient modern bathroom but the room was slightly smaller than usual. I would have given a 4 rating but for two things: mediocre food at quite a high price for Indonesia and the fact that front desk staff were completely unable to offer... More

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Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review

Dear H W Thank you very much for taking the time to post your comment at Tripadvisor during your recent visit to Sheraton Lampung and sharing your experienced. We are delighted to learn that your experience with us and take a note your feedback about food and price . We also would like to sincerely apologize for our front desk... More

Jakarta
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Plus : + Old but beautiful lobby interior, love the outdoor space garden. + Many lounge area at each floor to hang out + Comfy bed (double pillow is a plus) and spacious room + Good internet connection + Good room amenities (safety box, refrigerator is a plus) + Good bathroom amenities (bathrobe, slipper, hairdryer is a plus) + Restaurant... More

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Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review

Dear Judezz Greetings from Sheraton Lampung Hotel! Thank you for your taking time to share and write at trip advisor your experiences during your stayed at Sheraton Lampung. We are delighted to know that overall you are enjoyed your stay at Sheraton Lampung, however we do our sincere apologies with regards to cleanliness and also some service in our fitness... More

Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed at Sheraton Lampung for about 6 times and I've known this hotel even since I was a young teenager. I really love this hotel because it has stunned and satisfied me by its hospitality and amazing services. I absolutely don't have any complains or critics about the rooms or the facilities because it's all perfect. However, somehow... More

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Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review

July 2, 2014 Dear Kevin Wijaya Great from Sheraton Lampung Thank you for being wonderful guest and we are delighted to hear that you were enjoying your experience at Sheraton Lampung and share it at trip advisor , and connected with our friendly associate to make your more memorable and always good to back to Sheraton Lampung as your second... More

Draper, Utah
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed June 24, 2014

On arrival one is quite impressed with the elegant open air lobby, but poor management and maintenance soon reveal this is not a top end establishment. To start with, our group arrived at 4:30 pm and we were told at 4:45 that none of our six rooms were ready and there would be at least a 30 minute wait. After... More

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Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review

Bandar Lampung July,27 2014 Dear Barbara Thank you for taking your time to write a review at tripadvisor regarding your recent stay at Sheraton Lampung Hotel. We really appreciate your comment about your overall experience that room was not ready mostly 30 minute that you have to wait and also some issue on the room were not worked and fucntioned... More

Guwahati, India
Contributor
18 reviews 18 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 31, 2014

Stayed for about 3 nights during April14 and overall the experience was quite satisfying. As bad luck would have it I with some of my friends reached the hotel in the evening and there was a break-down in the power system for a pretty long time. Water in the taps went dry and the hotel was not quite prepared for... More

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Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review

Greetings from Sheraton Lampung Hotel It was great pleasure to have you as our wonderful guest and thank you for taking the time to post your comment regarding your recent visit. We appreciate your feedback and I am obviously concerned about the issues with the electricity experience; delay of water supplies; and for all of the above, please accept my... More

Washington DC, District of Columbia
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 28, 2014

This was a nice hotel. I got a great room in the top corner, overlooking the pool. Staff were very good. Food was great. The only downside was that the electricity was out in the entire block of rooms when we arrived. They did fix it within an hour or two, and we didn't have any problems after that. I... More

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Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review

Thank you very much for taking the time to post your comment on Tripadvisor during your recent visit to the hotel and detailing the problems you experienced. We are delighted to learn that your experience with us was an enjoyable one and your gratitude of our Staff and Food has been shared with Departments concern and they were very proud... More

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed May 4, 2014

Beautiful hotel and great staff, but the rooms are outdated and I had to call maintenance to repair things three times in a one week stay. Food is better than average but not breathtaking. With a little renovation, could be great.

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Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review

Dear FollowingWallace Greetings from Sheraton Lampung Hotel It was great pleasure to have you as our wonderful guest and thank you for taking the time to post your comment regarding your recent visit. Your valued comments and ratings are extremely important enabling us to continually monitor the hotel’s services and facilities, especially in the area of poor maintenance where we... More

Jakarta, Indonesia
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 27, 2014 via mobile

Stay here for 2 nights during long weekend. I think it was offering great value comparing to newer budget hotel with almost similar prices. Room and bathroom size was good with their usual comfy bed. The only problem i had with the room was with the ac controller which wasnt properly function. Note to management is to provide more pool... More

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Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review

Dear mamavanya It was indeed a pleasure to have you as our guest during your recent stay on last weekend at Sheraton Lampung, and taking the time to write and post feedback. Our sincere apologies with regards to the inconvenience you have experienced with the Air Conditioner in the room, also we have taken the note of less pool towel,... More

indonesia
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed April 3, 2014

Still a very good hotel, although must have seen its prime days long gone. Service is still good, food is better than its competitor. Location is a bit of a problem since it is not located in the main road/city central. the airport pckup/lounge services is definitely a plus.

Was this review helpful? Yes 1
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review

Greetings from Sheraton Lampung Hotel Thank you very much for taking the time to write and post feedback regarding your recent visit to the hotel and detailing the problems you experienced. Through constructive feedback from you, we are able to continuously fine tune our product and service in our effort to consistently deliver exceptional service to our customer. I would... More

Perth, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 9, 2014

Good place to stay at the right price but a bit tired. The service was pretty good and the food ok but the rooms are really showing their age. Things like to shower head leaking and water stains on the roof. The room was pretty clean and the bed comfortable. For one night and for about AUD75 not too bad.

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Additional Information about Sheraton Lampung Hotel

Address: JL. Wolter Monginsidi No. 175, Bandar Lampung 35401, Indonesia
Location: Indonesia > Sumatra > Lampung > Bandar Lampung
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Lampung Hotel 4*
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Also Known As:
Sheraton Bandar Lampung
Bandar Lampung Sheraton
Sheraton Lampung Hotel Bandar Lampung

74 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Sheraton Lampung Hotel is perfectly situated and surrounded by natural tourist attractions offers an unforgettable stay. Explore the most inviting tourist destinations in Lampung, the Way Kambas, is the Elephant Training Centre, The Way Kanan Nature Reserve, Krakatau Islands and Tanjung Selaki Beach and are just a few to name it.A member of Starwood Hotels & Resorts Worldwide Inc., Sheraton Lampung Hotel features 110 rooms and suites, each with the Sweet SleeperTM Bed and High Speed Internet Access with panoramic views of pool and lush tropical gardens. 7 Suites, which feature a living room with sofa, kitchen, dining area for four to six people. All rooms have balconies, TV cable, in-room tea and coffee making facility, in-room safe deposit box and 24-hour Guest Service Assistance. Sheraton Lampung Hotel offers a wide range of dining options, featuring cuisines from around the world.Pandan Wangi restaurant offers an authentic Indonesian cuisine and creative international fare inside or on the terrace overlooking the free form swimming pool and landscaped gardens. A la carte service and buffet selections for breakfast, lunch and themed buffet dinner is available.The Poolside Terrace Bar is a perfect spot to have a light snack, cocktail, mocktail, cigar or a casual meal in tropical surroundings.Exchange stories with friends and business associates with an evening pleasure at The Straits Lobby Bar. Taste your favourite wine, liquor, cocktail at one of the best spots in town.Kayu Manis Patisserie is a place to explore the specialties our home made assorted cakes.At Sheraton Lampung Hotel, guest will find all of the benefits of a business hotel in a resort-style ambience, a game of tennis, mini soccer, mini golf driving range, basket ball, badminton, petanque ball, exploring botanical garden surrounding the hotel or an invigorating workout at the Fitness Centre. The hotel is fully-equipped business centre and conference facilities for up to 300 meeting participants. ... more   less 
Number of rooms
110

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