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Sheraton Lampung Hotel

Jl. Wolter Monginsidi no. 175, Bandar Lampung 35401, Indonesia
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1 room 1 adult
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Sheraton Lampung Hotel
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142 Reviews from our TripAdvisor Community

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Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Room is spacey, comfy bed, complete amenities, always good stay here. Breakfast has many varieties especially the Indonesia food. Friendly and helpful staff, always efficiently attend to any request and question. Pool view room is always nice, serenity and good view outside glass window. The pool is best place to relax and enjoy the sun. Strategic location near central but... More 

Helpful?
Thank Henry S
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear, Henry S we are very delightful to hear that you have a great time during your stay at Sheraton Lampung during your vacation. We really appreciate your comment about overall experience at the hotel, especially, Breakfast menu many varieties, the pool is best place to relax, and greeting card is always there to welcome for our guests also strategic... More 

Jakarta, Indonesia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed in this hotel several times for business trip, the environment is very quiet, staff services excellent, breakfast also good, rooms pool view awesome, but it seems the hotel too old (maybe need some renovation), may last visited we booked 4 rooms in 2nd floor (garden view) and all the rooms in a row the air con got... More 

Helpful?
Thank Tandy W
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Tandy W “Greetings from Sheraton Lampung Hotel”. Thank you for staying with us and we are delighted to hear that you were enjoying your experience at Sheraton Lampung Hotel. We appreciate your positive feedback about the Air con not cool and felt old and make some refurbishment. Is really I will address the issue to higher management in order... More 

Jakarta
Level Contributor
42 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Book three rooms for a big family visit to wedding ceremony of relatives in town. I may come at the wrong time. It is 2PM when we arrive in the peak season after new year. We were very exhausted after 8-hours long land journey and sea-ferry trip since very early morning and really want to take a rest, but all... More 

Helpful?
Thank Bud14rto
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Mr. Bud14rto Thank you for taking your time to write a review at tripadvisor regarding your recent stay at Sheraton Lampung Hotel. We really appreciate your comment about your overall experience that room was not ready and also some issue on the swimming pool surrounding area is dirty and functioned properly and it was not up to standard and... More 

Jakarta, Indonesia
Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed January 1, 2016 via mobile

We're stayed for 3 nights and we felt OK. The breakfast just fine, receptionist upon check in was friendly, the fitness center was ok sorroundings/ gardens were well maintained. The things should be improved was guestrooms. The carpet was not clean, you still can saw some dirts (most probably never been vacuum), ceiling are leakings. Hope that the GM taken... More 

Helpful?
Thank Adi P
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Mr. Adi P Greeting from Sheraton Lampung Thank you for your taking time to share and write at trip advisor your experiences during you’re stayed at Sheraton Lampung. We are delighted to know that overall you are enjoyed your stay at Sheraton Lampung, however we do our sincere apologies with the carpet was not clean and ceiling are leaking... More 

Bandung, Indonesia
Level Contributor
84 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed December 19, 2015 via mobile

i stayed for 2 nights on july and everything was great. I've got complimentary pick up, smooth check in, room upgrade to pool access (my preference), and the best part is all the staf really helpful. Thank you Pak Rudi & Pak Neddy for everything, hope to see you again :)

Helpful?
Thank tofanoink
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear tafanoink, we are very delightful to hear that you have a great time during your stay at Sheraton Lampung during your vacation. We really appreciate your comment about overall experience at the hotel, especially, smooth check in, room upgrade to pool access (Your preference). Together with my teams members, we are committed to make every stay is memorable, unique... More 

Gunungsugih, Lampung, Indonesia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 4, 2015 via mobile

It was a short vacation for us. My wife had a seminar nearbye, and we decided to spend a night in sheraton. This hotel was amazingly great years ago, and my late father in law was one of the sheraton's fan. When we went there , it was still a great time spent. Yes, the furnitures looked and felt old,... More 

Helpful?
Thank Tori S
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Tori S “Greetings from Sheraton Lampung Hotel”. Thank you for staying with us and we are delighted to hear that you were enjoying your experience at Sheraton Lampung Hotel. We appreciate your positive feedback about the furniture’s looked and felt old and make some refurbishment. Is really I will address the issue to higher management in order to deliver... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed December 1, 2015 via mobile

I think it's hard to beat and compete with Sheraton Bandar Lampung. Here things you may consider: 1. Services - outstanding. Cleaning services, they do work! Fast check in and check out services. Those kind people deserve to be hotel's representatives. 2. Place - tidy, comfort, beautiful. 3. Breakfast - it is the best part. All are set just the... More 

Helpful?
Thank I Gede S
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear I Gede S, We are very delightful to hear that you enjoy your stay at Sheraton Lampung. Thank you for the comment regarding Services-outstanding It has been one of our main goals to give the best hospitality service to the entire guest that stay at Sheraton Lampung. We look forward to welcome you back again at Sheraton Lampung in... More 

Brisbane, Australia
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed October 18, 2015

Lampung is not a standard tourist destination in Indonesia, but it's such a great place. The fishing is fantastic !! We stayed at the Sheraton and were impressed with the genuinely warm welcome from the friendly staff. Our whole group enjoyed staying here so much that we've already planned our next trip back. Executive Chef Danny treated us to the... More 

Helpful?
Thank Deniese C
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Deniese C Thank you very much for taking the time to post your valuable comment regarding your recent stay with us at Sheraton Lampung Hotel. We really appreciate your comment about overall experience at the hotel, especially; Executive Chef Danny treated us to the most amazing dinner when we brought him back our catch of fresh fish. we are... More 

indonesian
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 21, 2015 via mobile

No wonder why sheraton have a good brand images. Though they offer very affordable price for sheraton lampung but the service, facilities, and room was superb like real 5 stars hotel. Love the comfy bed and resort style swimming pool area with lush garden. Feel like we were in bali. Didnt try the breakfast but i think it must be... More 

Helpful?
Thank cenditravelover
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Cenditravelover, Thank you very much for taking the time to post your valuable comment regarding your recent stay with us at Sheraton Lampung Hotel We are so happy and feel appreciated to know that you enjoyed the room and our other facilities. We are delighted that you feel welcomed by our staff. Together with my teams members, we are... More 

Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 9, 2015 via mobile

The staff of the Sheraton Lampung hotel is very friendly, the room I stayed in is clean and specious and newly decorated, except for the bathroom, which is clean and functional but looks a bit old. They have a large breakfast buffet and the restaurant serves excellent Asian food. The lobby bar is okay although the prices are a bit... More 

Helpful?
Thank Wouter v
Rudi S, Room Div Manager at Sheraton Lampung Hotel, responded to this review

Dear Wouter V, Thank you for taking the time to give the comment regarding your short stay with us at Sheraton Lampung Hotel. We really appreciated your feedback especially regarding the cleanliness of the room, the large breakfast buffet, our restaurant Asian food and most important the service from our staff. We are happy that you enjoy your stay with... More 

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