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Sheraton Lampung Hotel

4.0 of 5 JL. Wolter Monginsidi No. 175, Bandar Lampung 35401, Indonesia
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Sheraton Lampung Hotel
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Sheraton Lampung Hotel
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98 reviews from our community

Traveler rating
    23
    50
    18
    3
    4
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16
8
11
55
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
  • All months
    (98)
  • Mar-May only
    (23)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (20)
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2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great service friendly staff ,lovely setting and enormous pool! Clean and good value,sure it's in need of a little touch up but overall great.Stayed October 2014. As a stopover before traveling north I highly recommend it,great gardens safe and secure.

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Izwan_Jahri, General Manager at Sheraton Lampung Hotel, responded to this review

Dear TRONDOG Warmest Greetings from Sheraton Lampung, First of all, I would like to thank you for staying with us at the Sheraton Lampung Hotel and thank you for your time to share your positive feedback regarding your stay on the Trip Advisor. We really appreciate your positive comment and we are delight that you were enjoy our service and... More 

Bengaluru (Bangalore), India
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 12, 2014

Been staying here for the last 10 years, Sheraton certainly needs to start upgrading or renovating the rooms and the toilets, there is a worn out look. This especially since the new Novotel will better sea facing views is available. The air condition in the rooms maintenance and the temperatures cannot be set properly. Due to the power outages in... More 

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Izwan_Jahri, General Manager at Sheraton Lampung Hotel, responded to this review

Dear Travellervenkat Greetings from Sheraton Lampung Thank you for your taking time to share and write at trip advisor your experiences during your stayed at Sheraton Lampung. We are delighted to know that overall you are enjoyed your stay at Sheraton Lampung, however we do our sincere apologies with regards the air condition in the rooms maintenance and the temperatures... More 

Bath, United Kingdom
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 28, 2014

This resort is great for a get-away, with its pool and children's activities at the weekend. The rooms lead out onto open-air walkways, although watch out for the large bats after dark. The hotel was not very full when I was there, so it was quiet and peaceful. However, it is next to a mosque, and I was woken up... More 

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Izwan_Jahri, General Manager at Sheraton Lampung Hotel, responded to this review

Bandar Lampung October 30, 2014 Dear Musexmner Greetings from Sheraton Lampung Hotel. Thank you for staying with us and we are delighted to hear that you were enjoying your experience at Sheraton Lampung Hotel. We appreciate your positive comment about the overall experience at the hotel. We are glad that you enjoyed our tropical resort well maintained. In others side... More 

Yogyakarta, Indonesia
Contributor
20 reviews 20 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 30, 2014

the hotel is quite old. however, a large room, with a separate swimming pool and pretty good. This hotel is far from everywhere. should have their own vehicle or a rental. if you want to eat outside had to walk quite a distance, as well as malls and shopping centers. food provided the price is not in accordance with the... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 14, 2014

I stayed here when I was having conference in Lampung. Overall, this hotel serves nice food with nice facilities. WiFi worked very well and the room is really comfy to stay. I really recommend you to stay here if you have chance to visit Lampung

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Izwan_Jahri, General Manager at Sheraton Lampung Hotel, responded to this review

Dear Ms, Amalia Warmest Greetings from Sheraton Lampung, Thank you for taking your time to share your memorable experiences and write a review regarding your recent stay at Sheraton Lampung. We really appreciate your comment about overall experience at the hotel, especially our hotel service, nice food with nice facilities. Wi-Fi connection and the room is really comfy to stay.... More 

Jakarta, Indonesia
Contributor
18 reviews 18 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 20, 2014

This must be one of the oldest hotels in Lampung, quite big, in city centre, nice pool area with coconut trees as well as open space between room buildings. Lobby is a little crowded and dark and room need improvement. Was there during Ramadhan month and the sahur breakfast was served in the restaurant.

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Izwan_Jahri, General Manager at Sheraton Lampung Hotel, responded to this review

Dear Ms. WitaDahlan, Thank you very much for taking the time to post comment regarding your recent visit to the hotel and detailing the problems you experienced. Your valued comments and ratings are extremely important enabling us to continuously improve the hotel’s services and facilities and have shared it with the relevant department; especially in the area of Lobby area... More 

Edmonton, Canada
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 11, 2014

we enjoyed our two day stay at the Sheraton and the pool in particular was excellent. An efficient modern bathroom but the room was slightly smaller than usual. I would have given a 4 rating but for two things: mediocre food at quite a high price for Indonesia and the fact that front desk staff were completely unable to offer... More 

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Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review

Dear H W Thank you very much for taking the time to post your comment at Tripadvisor during your recent visit to Sheraton Lampung and sharing your experienced. We are delighted to learn that your experience with us and take a note your feedback about food and price . We also would like to sincerely apologize for our front desk... More 

Jakarta
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 3, 2014

Plus : + Old but beautiful lobby interior, love the outdoor space garden. + Many lounge area at each floor to hang out + Comfy bed (double pillow is a plus) and spacious room + Good internet connection + Good room amenities (safety box, refrigerator is a plus) + Good bathroom amenities (bathrobe, slipper, hairdryer is a plus) + Restaurant... More 

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Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review

Dear Judezz Greetings from Sheraton Lampung Hotel! Thank you for your taking time to share and write at trip advisor your experiences during your stayed at Sheraton Lampung. We are delighted to know that overall you are enjoyed your stay at Sheraton Lampung, however we do our sincere apologies with regards to cleanliness and also some service in our fitness... More 

Jakarta, Indonesia
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 30, 2014

I have stayed at Sheraton Lampung for about 6 times and I've known this hotel even since I was a young teenager. I really love this hotel because it has stunned and satisfied me by its hospitality and amazing services. I absolutely don't have any complains or critics about the rooms or the facilities because it's all perfect. However, somehow... More 

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Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review

July 2, 2014 Dear Kevin Wijaya Great from Sheraton Lampung Thank you for being wonderful guest and we are delighted to hear that you were enjoying your experience at Sheraton Lampung and share it at trip advisor , and connected with our friendly associate to make your more memorable and always good to back to Sheraton Lampung as your second... More 

Draper, Utah
Top Contributor
62 reviews 62 reviews
31 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed June 24, 2014

On arrival one is quite impressed with the elegant open air lobby, but poor management and maintenance soon reveal this is not a top end establishment. To start with, our group arrived at 4:30 pm and we were told at 4:45 that none of our six rooms were ready and there would be at least a 30 minute wait. After... More 

Was this review helpful? Yes 1
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review

Bandar Lampung July,27 2014 Dear Barbara Thank you for taking your time to write a review at tripadvisor regarding your recent stay at Sheraton Lampung Hotel. We really appreciate your comment about your overall experience that room was not ready mostly 30 minute that you have to wait and also some issue on the room were not worked and fucntioned... More 

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Additional Information about Sheraton Lampung Hotel

Address: JL. Wolter Monginsidi No. 175, Bandar Lampung 35401, Indonesia
Location: Indonesia > Sumatra > Lampung > Bandar Lampung
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Lampung Hotel 4*
Number of rooms: 110
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Also Known As:
Sheraton Bandar Lampung
Bandar Lampung Sheraton
Sheraton Lampung Hotel Bandar Lampung

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