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Sheraton Lampung Hotel

4.0 of 5
JL. Wolter Monginsidi No. 175, Bandar Lampung 35401, Indonesia
Hotel amenities
Sheraton Lampung Hotel
Ranked #2 of 14 hotels in Bandar Lampung
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46 reviews from our community

    Trip type
Traveler rating
    13
    23
    6
    1
    3
Date Rating
Bandung, Indonesia
1 review
4 of 5 stars Reviewed May 4, 2013

I always stay in this hotel when i have a business trip in Lampung. Staying in this resort style hotel make my businness trip like a leisure time. Staffs are very friendly and helpfull. They always ask whether i need anything, from morning call to airport transfer. they serve fruit basket in room as compliment. Room very comfortable and clean.

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Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review
May 8, 2013

May 8, 2013 Thank you for taking the time to write a review regarding your recent stay at Sheraton Lampung . We appreciate your positive comment about our Hotel with resort style and our Associate are friendly and helpful and it was part of our commitment to make memorable experiences to our customer making feel like home . We look... More

Bandar Lampung, Indonesia
2 reviews
1 of 5 stars Reviewed March 20, 2013

Well, it is unprecedented for me to even write a review, but considering the story I have to tell, I feel it is my duty. The room: makeup caked on the hair dryer, urine on the toilet seat, superficial cleaning even after I respectfully complained, lumpy bed, old towls and pillows. Food: mediocre at best and a very limited menu.... More

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Brisbane
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 18, 2013

I often stay here on week ends when i visit Bandar Lampung. If you are a Starwood member (free to join) you get the best rooms overlooking the pool and a reasonable buffet breakfast is included. Whilst it is an older Hotel you can't complain about the rooms, they are always clean and recently refurbished by the look of them.... More

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Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review
February 2, 2013

Dear Mr. Foxterrier Warmest Greetings from Sheraton Lampung! Thank you for taking time to write a review regarding your recent stay at Sheraton Lampung .We appreciate your positive comment and also this part of our commitment that our associate will be taking care and make a connection relationship to our customer . Sheraton Lampung is very unique with resort ambiance... More

Martapura, Indonesia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 16, 2013

We stayed at this hotel for only one night. The hotel was beautiful but rather old. We loved its beautiful and well-designed lobby. The room was clean and comfortable and the shower was good. Hotel staffs were very kind and helpful. We loved the breakfast they served. An improvement that we think the hotel management could make to satisfy the... More

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Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review
January 21, 2013

Dear Mr. Anwar, Warmest Greetings from Sheraton Lampung, Thank you for taking your time to write a review regarding your recent stay at the Sheraton Lampung Hotel. We really appreciate your positive comment about the overall experience at the hotel especially about our kind and helpful staff and the cleanliness of the room. Also thanks you for feedback for in... More

Bangalore, India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 10, 2012

For a Sheraton property, I was surprised it was not handicap friendly. Fortunately, I am not a handicap, but I would shudder to think what happens to handicapped customers. There is a good flight of 10-12 steps from the car porch to the reception, and if they are short of bellboys, there is a serious issue of hauling the suitcases... More

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Bandar Lampung, Indonesia
1 review
4 of 5 stars Reviewed November 29, 2012

I am living in this hotel around 6 months due to my work with foreign company in Lampung. It has very nice view and humble services, feel like in the home. For me, this hotel is very nice one. I do not scrutinize well, maybe there are some pitfalls but the good things are everywhere. Looking forward to the future... More

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Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review
December 18, 2012

Dear Mr Mu Greeting from Sheraton Lampung Thank you for being wonderful guest at Sheraton Lampung and thank you for your great comments at Trip Advisor and it is a pleasure for me to hear that you were enjoying our hospitality during your stay with us ,Together with our associates members, we are committed to make every stay is memorable,... More

Surabaya, Indonesia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 28, 2012

A nice experience to stay in this hotel. Very helpful and friendly staff too. Everything was smooth and perfect. Room was clean and tidy. Bed is very comfortable. However, the quality of breakfast should be improved. Looking forward to come back next year!

Was this review helpful? Yes 1
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review
December 19, 2012

Dear Mr. Hwin, Thank you very much for great comment at Trip Advisor I was our pleasure that you were enjoyed your stay with us and our associates taking good care of you, helpful, friendly so it made you feel welcomed and it was part of our commitment that we would like to make a connected relation to our guest... More

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed November 28, 2012

When I am done with the business works in Lampung, I long to get enwrapped in a cozy dwelling which I can call home. In Sheraton Lampung for many years I have been coming back here despite of the fast development and emerging of other staying accomodations, as nothing can compare to the personal genuine services as given by the... More

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Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review
December 19, 2012

Dear Mr. Michael Great from Sheraton Lampung Thank you for being wonderful guest and we are delighted to hear that you were enjoying your experience at Sheraton Lampung , And connected with our friendly associate to make your more memorable and always good to back to Sheraton Lampung as your second home We are looking forward to welcome you back... More

Jakarta, Indonesia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 26, 2012

Stayed here twice this year for a work related travel. Like any other Sheraton hotel, this hotel has its own charm. The front desk staffs are very nice and helpful. The room however, need some improvement. During my 2nd stay in deluxe room, the hot water was barely running. The breakfast was good. It served Indonesian and western food.

Was this review helpful? Yes 1
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review
December 27, 2012

Dear Ms Nhunhunhu Warm greeting from Sheraton Lampung Thank you for taking the time to share your experience with us on tripadvisor. I was very pleased to read that you enjoyed your stay with us and that our associates took good care of you and made you feel welcomed. Thank you for your comment about your experience and it was... More

Manila, Philippines
1 review
4 of 5 stars Reviewed November 23, 2012

Conveniently located, this hotel offers quiet, comfortable rooms and a staff that is second to none. The pool and outdoor dining area are relaxing, and the sorrounding vegetation gives it a soothing, oasis-type effect. I found the food options to be good, and thoroughly enjoyed the bar area and the live music. There is a nice fitness room (open all... More

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Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review
December 17, 2012

Bandar Lampung December 17th 2012 Dear Mr Harland Thank you for staying at Sheraton Lampung, and also thank you for your great comments at trip advisor. It is a pleasure for me to hear that you enjoyed during your stay with Sheraton Lampung and it was part of our commitment that We would like to make a connected relation between... More

 
 
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Additional Information about Sheraton Lampung Hotel

Also Known As:
Sheraton Bandar Lampung
Bandar Lampung Sheraton
Sheraton Lampung Hotel Bandar Lampung
Address: JL. Wolter Monginsidi No. 175, Bandar Lampung 35401, Indonesia
Region: Indonesia > Sumatra > Lampung > Bandar Lampung
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotels in Bandar Lampung
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Sheraton Lampung Hotel is perfectly situated and surrounded by natural tourist attractions offers an unforgettable stay. Explore the most inviting tourist destinations in Lampung, the Way Kambas, is the Elephant Training Centre, The Way Kanan Nature Reserve, Krakatau Islands and Tanjung Selaki Beach and are just a few to name it.A member of Starwood Hotels & Resorts Worldwide Inc., Sheraton Lampung Hotel features 110 rooms and suites, each with the Sweet SleeperTM Bed and High Speed Internet Access with panoramic views of pool and lush tropical gardens. 7 Suites, which feature a living room with sofa, kitchen, dining area for four to six people. All rooms have balconies, TV cable, in-room tea and coffee making facility, in-room safe deposit box and 24-hour Guest Service Assistance. Sheraton Lampung Hotel offers a wide range of dining options, featuring cuisines from around the world.Pandan Wangi restaurant offers an authentic Indonesian cuisine and creative international fare inside or on the terrace overlooking the free form swimming pool and landscaped gardens. A la carte service and buffet selections for breakfast, lunch and themed buffet dinner is available.The Poolside Terrace Bar is a perfect spot to have a light snack, cocktail, mocktail, cigar or a casual meal in tropical surroundings.Exchange stories with friends and business associates with an evening pleasure at The Straits Lobby Bar. Taste your favourite wine, liquor, cocktail at one of the best spots in town.Kayu Manis Patisserie is a place to explore the specialties our home made assorted cakes.At Sheraton Lampung Hotel, guest will find all of the benefits of a business hotel in a resort-style ambience, a game of tennis, mini soccer, mini golf driving range, basket ball, badminton, petanque ball, exploring botanical garden surrounding the hotel or an invigorating workout at the Fitness Centre. The hotel is fully-equipped business centre and conference facilities for up to 300 meeting participants. ... more   less 
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Sheraton Lampung Hotel
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