We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Manado Golf Resort & Convention Centre

Hotel website
Grand Kawanua International City | Jl. AA. Maramis - Kayuwatu / Kairagi II, Manado 95254, Indonesia
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Novotel Manado Golf Resort & Convention Centre
Professional photos View all
Browse nearby
Novotel Manado Golf Resort & Convention Centre
Write a Review

250 reviews from our community

Traveler rating
    52
    114
    53
    26
    5
See reviews for
48
57
27
76
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (250)
  • Mar-May only
    (64)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (59)
All months
Jakarta, Indonesia
Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a long stay at this hotel for around 10 nights from end of February to early March. I got upgraded thanks to my Accord membership. The overall experience was good. Staff was helpful. The pool and fitness center are nice. Food in the restaurant is just fine. It is located very close to the airport and not that... More 

Was this review helpful? Yes
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear MarcelGlen, Many thanks for your kind review following your stay at Novotel Manado. We are happy to learn that you enjoyed and experienced a pleasant stay. Our team takes great pride in their jobs & taking care of our guests. Review such as this warms their hearts. I will share this review with the entire team. Again, thank you... More 

Manado, Indonesia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Although located outside town, this is by far the best hotel in Manado. It has all of the comforts and amendaties that travellers need: clean room, hot shower, a functioning gym, a clean pool, well assorted bar, live music, great variety of dishes, minimal noise pollution and great service. I could not ask for more. Thanks for making my stay... More 

Was this review helpful? Yes
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Seahorse82, Thank you for your kind review. We are so happy to hear that you enjoyed your stay. We tried our best to ensure that our guests will be comfortable during a stay here. We look forward to welcoming you back at Novotel Manado. With warm regards, Debby Gerung Executive Secretary More 

Makassar, Indonesia
Top Contributor
53 reviews 53 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in this hotel a few times already, and my last stay with my group was quite disappointed with so many complaint raise by my group for this hotel. It's a small thing, but with the numbers of complaint, you feel a bit sorry for your self. Try to meet the General Manager, but in fact its a new... More 

Was this review helpful? Yes
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Torajan, Many thanks for taking the time to write this review and we appreciate it very much. Please accept our apology for the disappointment you had on your recent stay. We keep working hard to deliver an exceptional guest experience and while we have our Great GM, to whom all staff are very proud of, we can assure you... More 

bogor
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

earlier this week, me and my office mate had a workshop in grand kawanua, in front of the Novotel, and we stay for 4 night at novotel. this place is awesome, it huge with two wings building and spacious lobby. the room is clean and tidy. i choose smoking room and we got the room in the first floor that... More 

Was this review helpful? Yes
GM_NovotelManado, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Adhitadhitadhit, We truly appreciate your kind comments and the time you took to do it. We have heard other good feedback from the work shop, and our teams and I appreciated to have you with us for 4 days. We have re work our breakfast and we are still adding change to make it the best possible for a... More 

Somerset West, South Africa
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed overnight at the Novotel Hotel in Manado, as we arrived very late in the evening. It is close to the airport, very well priced , inclusive of breakfast, I contacted the hotel and arranged for their airport transfers and despite our flight arriving two hours late our pick up was waiting for us, as we arrived. The rooms... More 

Was this review helpful? Yes
GM_NovotelManado, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Barbaravaardt, Thank you for your kind comments, my team and I are very happy you enjoyed your stay with us and we will be delighted to welcome you again. See you soon, best regards, Olivier More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Reasonable price, close to airport, helpful reception, good pool but many families, no wi-fi in bed rooms, some of which are a long walk from reception and on ground floor, small but clean, breakfast choice was average for price.

Was this review helpful? Yes
GM_NovotelManado, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Flighless, Thank you for your comments. We are looking at the moment to improve the wifi infrastructure. we have added routers and all rooms are covered. We have different room categories, for bigger space, deluxe and suite would be more suitable and deluxe also have balcony We also changed our breakfast set up, we have added more choices. Best... More 

GP
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 1, 2015

We booked this place due to its location near the airport as we had an early morning flight from Manado to Sorong while on a scuba diving holiday. The resort was lovely. There was an infinity pool, a small fitness centre and a restaurant. The unfortunate thing was that we were there on Valentine's Day so if you did not... More 

Was this review helpful? Yes
GM_NovotelManado, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Ironwoman69, Thank you very much for your kind comments about our reception staff, I am sure they will be very happy. I have taken good notes of your remarks about the dinner. Our Chef is working to provide a larger room service menu. It should be implemented very soon. Also we will offer alternative dinner choice when a special... More 

Zug, Switzerland
2 reviews
2 of 5 stars Reviewed January 18, 2015

Let's stay with the facts: No connecting rooms. After 2h at least two rooms in the same wing, unfortunatly on differnt floors. Room not clean. No Minibar. No view except to trees. No Coke (first day) and no Lasagne (at all) in the Restaurant. Poor internet connectivity in room. For this category of hotel we expected more professionallity. Seams they... More 

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
GM_NovotelManado, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Many thanks for your comments and please accept our apologies for any inconvenience caused by the shortfall in our service standards during your stay. I can confirm that we do have connecting rooms and I suggest you request to have connecting rooms when making your reservation so it can be arranged. we look forward to welcoming you back... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 17, 2015

Hotel's very peaceful and good, had a gd view of the mountain behind the pool. the convention centre is a gd location for business purposes plus their services and size is wonderful. The bar closes too soon though.stayed for 3 nights. The staff were polite but I think that's their nature.quite near to The Airport.

Was this review helpful? Yes
GM_NovotelManado, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Many thanks for your review of our hotel and suggestion to increase our bar operating hours. We look forward to welcoming you back to Manado Kind regards Stephane Fagez General Manager More 

Java, Indonesia
Contributor
18 reviews 18 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 11, 2015

Manado's newest hotel is a classic example of the Indonesian 3- and 4-star hotel model where an owner invests in the hardware and neglects the software. Located quite far from Manado (expect an hour drive during the day), it's a new property with some pros and cons. Service is lacking throughout. Pros: -Best gym in eastern Indonesia. Dumbbells up to... More 

Was this review helpful? Yes
GM_NovotelManado, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Many thanks for your very detailed review. We appreciate you are taking the time to share your experience, and we thank you very much for your suggestions for improvements to our service standards. Please rest assured that we are committed to consistently deliver the best hospitality that Novotel is well know for. Please accept our apologies as it... More 

Questions? Get answers from hotel staff and past guests. Ask a question

117 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (88)
Viewed
Pool/beach area (9)
Viewed
Room/suite (33)
Viewed
Hotel & grounds (14)
Viewed
Bathroom (12)
Viewed
Dining (4)
Viewed
View from room (2)
Viewed
1:36
Videos (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Pool/beach area (2)
Viewed
Room/suite (12)
Viewed
Dining (3)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question