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All 34 Manado hotels

Novotel Manado Golf Resort & Convention Centre

4.0 of 5 Hotel   |   Grand Kawanua International City | Jl. AA. Maramis - Kayuwatu / Kairagi II, Manado 95254, Indonesia
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67%
Ranked #13 of 34 Hotels in Manado
A recent review
5 of 5 stars reviewed yesterday
Terry F Hong Kong Region, China
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204 reviews from our community

Traveler rating
    43
    89
    45
    23
    4
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40
46
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66
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Hong Kong Region, China
1 review
5 of 5 stars Reviewed yesterday NEW

I have stayed at many hotels around Indonesia for business and I must tell you it is such a treat to stay in a hotel like this one. I have stayed at the Manado Nuvotel several times now as we have a company in the area. The staff is great whether it is the cute Corey who helps at front... More

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Lleida, Spain
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent one night during aug 14. The hotel is located very close from the airport so it's perfect for an early flight. Our room was cheap, big, clean and very comfortable. Excellent price-quality relation. All the service was very friendly and help us in all the questions we had. The restaurant offered a wide range of different meals, but... More

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GM_NovotelManado, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Many thanks for your feedback. I am very happy that you found our product and service convenient and of good value. We look forward to welcoming you back to Novotel Manado Kind regards Stephane Fagez General Manager More

Jakarta, Indonesia
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a business trip to Manado. Great location, away from city center, nearby the airport. Very much suitable for those who wish for escape location. Big room as typical Novotel, but need to improve the internet connection

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GM_NovotelManado, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Many thanks for your comments. I am sorry the internet connection was not optimal during your stay. I can assure you that we have equipped the entire hotel facilities with sufficient routers and relays to ensure optimal distribution everywhere, but we remain dependent of Internet service provider and the limited infrastructure in North Sulawesi. Kind regards Stephane Fagez... More

Jakarta, Indonesia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed in Novotel on family holiday to Manado. The staff in reception is very helpful with information and assistance. I also find the hotel is nicely located halfway between Manado and the airport.

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GM_NovotelManado, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Many thanks for your kind appreciation of our services, particularly of our front office team. We look forward to welcoming you back to Manado Kind regards Stephane Fagez General Manager More

Hong Kong, China
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was given a very nice and big room when the hotel staff knew they had not given me a non-smoking room the week before. The room was very, very big, consisting of a bathtub, rain shower room, a king-sized bed, big sofa and TV, and a mini-bar. It was just PERFECT. The room was so cosy that I did... More

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GM_NovotelManado, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Many thanks for your review of Novotel Manado. We are very happy to know you had a great stay with us. We look forward to welcoming you back to Manado Kind regards Stephane Fagez General Manager More

Pointe Noire, Republic of the Congo
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Reception area is unusual and fine. But apart from this, threre s nothing really exceptional. We stayed there 2 times as it s close to airport and had a flight arriving late then a very early morning flight for departure. We would come back to this Novotel only for this reason. Breakfast ok and staff friendly.

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GM_NovotelManado, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Many thanks for your comments. I can assure you that we shall do what is necessary to improve our service standards. I am sorry the internet connection was not optimal during your stay. Unfortunately although we have equipped the entire hotel facilities with sufficient routers and relays to ensure optimal distribution everywhere, we remain dependent on the no... More

Honolulu, Hawaii
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel because it was near the airport. Its about 10 mins away. The staff is average. Biggest gripe is poor internet access. Slow. The computer in the lobby, and iMac, had a keyboard with broken keys so I couldn't use it. The food is ok. Club sandwich was typical of this part of asia. The Garuda airline... More

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GM_NovotelManado, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Many thanks for your review of our product and services. I will inform the team of your review so we can work together on improving further our service standards. I am sorry the internet connection was not optimal during your stay. Unfortunately although we have equipped the entire hotel facilities with sufficient routers and relays to ensure optimal... More

Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 11, 2014

The hotel was nice, and friendly staff. but the problem is internet connection. The connection is very bad, and I can't access internet at all. It isn't like it says on the room brochure that have good internet access.. Even at the lobby computer I can't access Internet at all. Near the airport and bit far away from the town... More

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NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Thank you for taking the time to write the review. Please accept our most sincere apologies for your disappointment of our product and service. I hope we will get an opportunity to welcoming you back to Novotel Manado in near future to allow you to check on our improvements. Hospitably yours, Debby Gerung Executive Secretary More

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Additional Information about Novotel Manado Golf Resort & Convention Centre

Address: Grand Kawanua International City | Jl. AA. Maramis - Kayuwatu / Kairagi II, Manado 95254, Indonesia
Phone Number:
Location: Indonesia > Sulawesi > North Sulawesi > Manado
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Manado Golf Resort & Convention Centre 4*
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Also Known As:
Novotel Manado Hotel Manado

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