We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Manado Golf Resort & Convention Centre

Hotel website
Grand Kawanua International City | Jl. AA. Maramis - Kayuwatu / Kairagi II, Manado 95254, Indonesia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Novotel Manado Golf Resort & Convention Centre
Professional photos View all
Browse nearby
Novotel Manado Golf Resort & Convention Centre
Write a Review

261 reviews from our community

Traveler rating
    55
    115
    58
    28
    5
See reviews for
51
58
28
80
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (261)
  • Mar-May only
    (75)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (59)
All months
Seoul, South Korea
1 review
5 of 5 stars Reviewed 5 days ago NEW

I've been stayed here several times, and they never disappointed me. Very peaceful and romantic atmosphere, good and kind staffs. It's little bit far from center of Manado, but that means it's out of crowds. You can visit Lippo Plaza just walking distance from the hotel where you can find restaurants, coffee shop, desserts and even movie theater. I will... More 

Was this review helpful? Yes
Perth, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed here several times. Slight improvements. Customer service is clearly better. Eating has a way to go. Breakfast is basic and often the hot food is not hot. It is pre cooked refrigerated and placed on hot plates. Thus the food is cold to warm. Especially at breakfast. The hotel has only one eating place option. On this... More 

Was this review helpful? Yes
Indonesia
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed overnight at this hotel because my brother in law's wedding. I get the special price using accor members and upgraded to a junior suite room with ample living space, kitchenette and a separate bedroom with a bathroom large enough. However my brother's superior room-bathroom didn't have a pleasant smell. Check-in process is fast enough, and the hotel is... More 

Was this review helpful? Yes
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Thank you for your review following your stay at Novotel Manado. We are happy that you stayed with us on your brother in law's wedding, however we also sorry for the inconvenience of our bathroom smell. As for you info, we provide free parking for our guest staying inhouse. Again, thank you very much for your comment, we... More 

Jakarta, Indonesia
1 review
3 of 5 stars Reviewed 3 weeks ago

I wrote this review as an appreciation to hotel staffs, especially Mr. Vanno, who gives superb service during my stay at Novotel Manado. From what i have concern this hotel have a great design and facilities. however in my personal opinion there is lack of quality control to maintain those great facilities of this hotel. for example when i got... More 

Was this review helpful? Yes
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Many thanks for your assessment of our hotel and your suggestion to improve our room maintenance. We can assure you that we keep improving our room standard as it is one of our top priority. We look forward to welcoming you back to Novotel Manado so you can check on our improvements. Hospitably yours, Debby Gerung More 

Travelers are raving about these Manado hotels

Helsinki, Finland
Top Contributor
109 reviews 109 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 3 weeks ago

So first the PROS: - nice foom furnished with taste, beautiful bathroom and nice toiletteries - good A/C and HBO-channels in a good size tv - most of the time good service in reception - good and polite housekeepers - food in the restaurant (when you finally get it) is nice. I really liked the pumpkin soup, sandwitches, mini burgers... More 

Was this review helpful? Yes
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Many thanks for taking the time to write your review. We would like to present you our sincere apology for the issue that you encountered during your stay at Novotel Manado. As we are still investigating, our General Manager has talked to all managers and will make sure that these issues will not happened anymore. We look forward... More 

Barcelona, Spain
Top Contributor
58 reviews 58 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Novotel Manado is an alright hotel, clean, the rooms are comfortable, the location is nice if you need to be nearby the airport, like in our case, and the swimming pool is also nice. The staff is a bit messy, they offered us a room that really smelled like cigarette, they change it after a long wait and the wifi... More 

Was this review helpful? Yes
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Thank you for writing this review. Kindly accept our apology for room smell. We can assure that we are continuously improving our room maintenance standard. I hope we get a chance to welcoming you back to Novotel Manado so you can check on our improvements. With kind regards, Debby Gerung More 

Sydney, Australia
1 review
3 of 5 stars Reviewed 4 weeks ago

Overall I found the hotel to very accommodating and a great atmosphere to stay especially as we had quite a large group. The pool bar and restaurant staff were absolutely amazing!! However my room didn't have a pleasant smell, it constantly smelt damp, and as the week progressed every time someone showered the drain started to smell-it clearly hadn't been... More 

Was this review helpful? Yes
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Thank you for your comment about our service. We are very sorry that some items have been lost. Response has been given and General Manager may be contacted for further follow up. We look forward to welcome you back to Novotel Manado. Kind regards, Debby Gerung More 

1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

Good place for stay in manado...highly recomanded,best room service in also,with a great and comvortably room...thanks to andre who helped me with the packaging issue...the pool are awasome..and even get a free upgrade

Was this review helpful? Yes
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Warmest greetings.. and thank you for your review. We try our best to ensure that our guest will be comfortable during their stay in Novotel Manado. Hope we have the pleasure of having you stay with us again. Hospitably yours, Debby Gerung More 

Manado, Indonesia
1 review
5 of 5 stars Reviewed April 24, 2015

I've been a gym member at Novotel inBalance Fitness Center for several months and from what I've experienced, the gym and hotel overall are about cleanliness and green. It's very refreshing and relaxing. The staffs are all very kind, friendly and great in servicing guests..I'll gladly extended my gym membership when it's expired just so I can enjoy this hotel... More 

Was this review helpful? Yes
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Reviewer, Greetings from Novotel Manado and thank you for your kind review. We are proud that you enjoyed Novotel facility and it's spectacular view. Other than that, we are serious about sustainable development which is one of hotel's "go green" programs. We hope we can welcome you back to visit Novotel Manado. Hospitably yours, Debby Gerung More 

Questions? Get answers from hotel staff and past guests. Ask a question

128 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (99)
Viewed
Pool/beach area (9)
Viewed
Room/suite (33)
Viewed
Hotel & grounds (14)
Viewed
Bathroom (12)
Viewed
Dining (4)
Viewed
View from room (2)
Viewed
1:36
Videos (1)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Pool/beach area (2)
Viewed
Room/suite (12)
Viewed
Dining (3)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (1)
Viewed
Other (7)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay