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All 32 Manado hotels

Swiss-Belhotel Maleosan Manado

3.5 of 5 Hotel   |   Jalan Jenderal Sudirman Kav.85-87, Manado 95122, Indonesia
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Swiss-Belhotel Maleosan Manado
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74%
Ranked #12 of 32 hotels in Manado
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 weeks ago
anatsir Makassar, Indonesia
  • Reviews (91)
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91 people have reviewed this hotel

Traveler rating
    15
    53
    17
    4
    2
See reviews for
17
14
7
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • Indonesian first
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English first
Makassar, Indonesia
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very Good location in the city centre. Easy to find restaurants near the hotel and there's a supermarket in front of the Hotel. But Complaints a little slow to respond when i complaint about my bathroom / bathtub that can't drain the water properly. Also the traffic / Police announcement near the hotel can be heard in my room very... More

Was this review helpful? Yes 1
Thamrin A, IT & E-commerce Manager at Swiss-Belhotel Maleosan Manado, responded to this review

Dear Anatsir, Warmest Greetings From Manado... On behalf of Manado team, i would like to express our gratitude to have you stayed in our property. We do apologize for any inconvenience that you may have experienced during the stay. we found that your review was very useful for our better improvement in the future, really appreciate for that. And for... More

Jakarta
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Visited for the first time in Manado, and stayed at this hotel for two days and two nights. Arrived at almost midnight on 29 March 2014, first impression is very good. Clean and fine welcoming, although is not really special. The receptionist was a bit nervous handling complaining from other guests. Checking in is longer than expected. Got a room... More

Was this review helpful? Yes
Thamrin A, IT & E-commerce Manager at Swiss-Belhotel Maleosan Manado, responded to this review

Dear Rahadhian, Warmest Greetings from Manado... On behalf the team, i would like to thank you for choosing Swiss-Belhotel Maleosan Manado. We really do appreciate for you to highlighting our product and service. For any inconvenience that you may have experienced during the first visit, we do apologize in term of that. And for your info, we did trained our... More

Jakarta, Indonesia
1 review
3 of 5 stars Reviewed March 13, 2014 via mobile

The things that make me dissatisfied with this hotel, the first one is, the swimming pool is not clean with the turbid water. Second, the disordered restaurant. When I had my lunch, there is a table full of plates, spoons, and others besides me and I think it should be placed in the kitchen.Also the staff are too slow when... More

Was this review helpful? Yes
Thamrin A, IT & E-commerce Manager at Swiss-Belhotel Maleosan Manado, responded to this review

Dear CarolMongula, Warmest Greetings from Manado... On behalf of the team, i would like to thank you for choosing Swiss-Belhotel Maleosan Manado. at first, i do apologize for any inconvenience that you may have during the stay. for your information, we already maintain the swimming pool, and do the training to our staffs to upgrade their services and knowledge to... More

Probolinggo, Indonesia
1 review
4 of 5 stars Reviewed February 26, 2014

Always give a good impressions...warm smile, delicious food, nice room..fine hotel in manado-north sulawesi..!, help me feel comfort, while im away from home. Hope you keep it that way and keep that high standard in hospitality service business.

Was this review helpful? Yes
Thamrin A, IT & E-commerce Manager at Swiss-Belhotel Maleosan Manado, responded to this review

Dear Stefen_m2001, Warmest Greetings from Manado... On behalf of Manado team, i would like to sincerely thank you to have you stayed in our property. It seems you have such a good experience during the stay, and we are so glad to know that. We like to keep our guest always feel comfortable while staying with us, please consider us... More

Surabaya, Indonesia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 26, 2014

i came again to this hotel after a long trip....and i was shocked, because so many improvements after my last visit for about eight months ago. always a big smile welcoming us...and i love that. the reception did not forget about me and my wife although we didn't meet again for a couple of months, made me feel like home.... More

Was this review helpful? Yes
Thamrin A, IT & E-commerce Manager at Swiss-Belhotel Maleosan Manado, responded to this review

Dear Alex0715, Warmest Greetings from Manado... On behalf of Manado team, i would like to express our gratitude for choosing Swiss-Belhotel Maleosan Manado. We are so happy to hear that you have such an enjoyment during the stay. indeed we did some improvements in several aspect, to keep our product in a good quality, and thank you for noticing such... More

Manado, Indonesia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 2, 2014

Everything ok, rooms clean, breakfast good Our room was facing the street and the supermarket at the street start with advertising Musik in the morning and we can hear it in the room. Rooms not facing street are quieter

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Thamrin A, IT & E-commerce Manager at Swiss-Belhotel Maleosan Manado, responded to this review

Dear yvi1979 Warmest Greetings from Swiss-Belhotel Maleosan Manado.. On behalf of the team, i would like to express our gratitude to have you stayed in our property. We are so glad to hear that you have such a good experience during the stay. We really do appreciate you to mention our product in this review, such an attention very important... More

Strasburg, Virginia
1 review
4 of 5 stars Reviewed January 21, 2014

Stayed there two nights last February while waiting to board a liveaboard dive boat. Clean well kept rooms. Good food, and very nice breakfast buffet. Had a very good spicy octopus special for dinner one night. Internet in room was very spotty, so often had to go to the lobby. Had an excellent, very reasonably priced massage. Good location, and... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Thamrin A, IT & E-commerce Manager at Swiss-Belhotel Maleosan Manado, responded to this review

Dear Chris, Warmest Greetings from Swiss-Belhotel Maleosan Manado.. On behalf of Manado team, i would like to thank you for choosing Swiss-Belhotel Maleosan Manado. We are so happy to hear that you have such a good experience during the stay., And thank you for highlighting our services and products, we really appreciate that. Apologize for any inconvenience that you may... More

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed January 12, 2014

The room Is clean , comfort and the service Is Good. Some of the room has Good view to see the sun rise. The amenities are OK But i think is better to have new color for refreshing. The Internet connection Is fast and could help me to finish my task. The breakfast area Is Good but too small when... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Thamrin A, IT & E-commerce Manager at Swiss-Belhotel Maleosan Manado, responded to this review

Dear Flowerina2429, Warmest Greetings from Manado... On behalf of Manado team, i would like to express our gratitude to have you stayed in our property. We are so happy to hear that you satisfied with our products and services, we really appreciate your review in Tripadvisor, we found it very useful for our improvement in the future. Once again, thank... More

Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 5, 2014

This hotel serves as a good base for our slow-paced 4 day family trip. A clean and well-maintained hotel with a laid-back atmosphere. Room size was relatively big and the beds were comfortable. I found that the highlight of the room was actually the view, which overlooked the bay with Manado Tua island very visible at the background. Staff were... More

Was this review helpful? Yes
Thamrin A, IT & E-commerce Manager at Swiss-Belhotel Maleosan Manado, responded to this review

Dear ST4347, Warm Greeting from Manado... On behalf of Manado team, i would like to thank you for choosing our property for your recent stay in Manado. we hope that you and family have such a sweet memories during the stay. we do apologize for any inconvenience that you may have during your stay. we already pay attention regarding the... More

Amersfoort, Utrecht, Netherlands
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed January 3, 2014

Swimming pool and fitness were very nice. room was clean and maintenance was better compared to most other hotels in Manado. Stayed in Arydutha and Swiss-Bel this time and prefer Swiss-Bel, because of its better pool and the good fitness room. Breakfast was great with a lot of choice of Indonesian and Western food. Nice lobby and restaurant. Nice location... More

Was this review helpful? Yes
Thamrin A, IT & E-commerce Manager at Swiss-Belhotel Maleosan Manado, responded to this review

Dear Hans S, Warmest Greetings from Manado... On behalf of the team, i would like to sincerely thank you for your stay with us. we are very happy to hear that you had a such a good experience during the stay, and thank you for highlighting our rooms and swimming pool. we always give our best to ensure all of... More

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Additional Information about Swiss-Belhotel Maleosan Manado

Address: Jalan Jenderal Sudirman Kav.85-87, Manado 95122, Indonesia
Location: Indonesia > Sulawesi > North Sulawesi > Manado
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #12 of 32 hotels in Manado
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Swiss-Belhotel Maleosan Manado 3.5*
Official Description (provided by the hotel):
Extensive facilities and spectacular location make Swiss-Belhotel Maleosan Manado a perfect choice for business and leisure travelers alike. A pleasant thirty minutes’ journey from Sam Ratulangi International Airport, we are right in the centre of the ecotourism area and business districts of Jalan Jenderal Sudirman, with easy access to entertainment venues and tourist attractions.Choose from over 162 spacious guestrooms with first-class amenities, each one tailored to suit different needs. ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Extensive facilities and spectacular location make Swiss-Belhotel Maleosan Manado a perfect choice for business and leisure travelers alike. A pleasant thirty minutes’ journey from Sam Ratulangi International Airport, we are right in the centre of the ecotourism area and business districts of Jalan Jenderal Sudirman, with easy access to entertainment venues and tourist attractions.Choose from over 162 spacious guestrooms with first-class amenities, each one tailored to suit different needs. ... more   less 
Number of rooms
169

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