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All 66 Makassar hotels

Swiss-Belinn Panakkukang Makasar

3.5 of 5 Hotel   |   Jalan Boulevard Raya No. 55, Makassar 90222, Indonesia
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Swiss-Belinn Panakkukang Makasar
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Ranked #11 of 66 Hotels in Makassar
A recent review
4 of 5 stars Reviewed December 24, 2014
Flunx77 Jakarta, Indonesia
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73 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 24, 2014

I have stayed here several times. It is a nice hotel with good value for the relatively low price. The rooms are basic, but clean and fresh. It is a new building. This can not always be taken for granted in Indonesia. The staff is friendly. The house keeping staff is really nice, as you meet them in the hallway... More 

Was this review helpful? Yes
Herinova h, General Manager at Swiss-Belinn Panakkukang Makasar, responded to this review

Dear Flunx77, Happy to know that you enjoy your stay in Swiss-Belinn Panakkukang Makassar. We are improving our services including our hospitality towards all guests as this is the most important thing in our business. We do apologies if any bad experience you had during your stay, but nevertheless we always glad to know that you have an overall positive... More 

Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 21, 2014

For a chain hotel, I expected higher standards and level of professionalism from this establishment. Upon check in, there was only 1 receptionist to assist guests, even though i was first in line, the guests after me were not too happy about it. He was not very friendly and was not quite confident about what he was doing. Before even... More 

Was this review helpful? Yes
Herinova h, General Manager at Swiss-Belinn Panakkukang Makasar, responded to this review

Dear Mrs. Vanessa, Thank you for reviewing our hotel in TripAdvisor, and your comments are valuable for us. Please accept our sincere apologies for the unfortunate experience you have while staying in our hotel. The incident was purely problems in our operational system and we will improve our service toward to all guests. We do regret this happens to you... More 

Jakarta, Indonesia
Top Contributor
56 reviews 56 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 26, 2014 via mobile

I only stayed for one night at Swiss-Belinn Panakkukang. Simply the room has everything you need in good shape and working order. Bed, amenities and services are ok and is sufficient for an enjoyable stay, although nothing extraordinary about this hotel. My room was facing the road which I am told is better rather those facing the hotel atrium because... More 

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Herinova h, General Manager at Swiss-Belinn Panakkukang Makasar, responded to this review

Dear Mr. Iswarayoga, We are happy to know that you enjoy your stay in our hotel, its a please for us if you feel so. Our La Pizza outlet is now launched another product call Sweet Pizza, our chef create a special menu for those who seek another kind of pizza beside the originale. We hope we can see you... More 

Singapore, Singapore
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 4, 2014

Good and spacious room available, with good service as well as conveniently located right beside Mal Panakkukang. Decent hospitality available with all the basic facilities that you shall need for a few days stay.

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Herinova h, General Manager at Swiss-Belinn Panakkukang Makasar, responded to this review

Dear Mr. Chris K, Thank you for reviewing our hotel in TripAdvisor, you comments are valuable for us. We would like to say big thank you for choosing our hotel as your preferable accommodation during your visit in Makassar. Hope it all met your expectations. We look forward on seeing you again on your next trip to Makassar. Regards, Herinova More 

Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed October 17, 2014

I stayed here for one night. Even though I arrived at midnight, the staff were still very kind to me. The room was very nice and clean, and I slept very well. Breakfast was fine too. I even got invited for a birthday celebration party by one of the staff members! I had such a wonderful time with the staff... More 

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Herinova h, General Manager at Swiss-Belinn Panakkukang Makasar, responded to this review

Dear Mr. Elvier, It is great to hear from you again, thank you for sparing your time to write a review to us. It is our pleasure to make you feels like home and welcome, we will notice our staff Firdaus about your review and I'm pretty sure he will be delightful to hear this. Hope we could welcome you... More 

Makassar, Indonesia
Top Contributor
51 reviews 51 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 2, 2014

I stayed in this hotel often and many of my co-workers and clients stayed in this hotel as well. The location of this hotel was superb because its connected to the one of the biggest mall in Makassas (Panakkukang Mall area). So you can easily go and get some food in the mall and do some other more activities. The... More 

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Wawan S, General Manager at Swiss-Belinn Panakkukang Makasar, responded to this review

Dear Mr. Torajan, We appreciate your kind review through our hotel, and your comments are valuable for us. Thank you for returning back to Swiss-Belinn Panakkukang Makassar and became your preferable accommodation during your visit in Makassar. Due to a long dry season, mosquitoes is our main pest problem and began to resolved as we change to a better pest... More 

Senior Contributor
38 reviews 38 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 25, 2014

Stayed here from 23-25 Sep, and I didn't really enjoyed it. I booked a Deluxe Single room, and was furious when I was told that they only have Deluxe Twin for me. But when I entered my room, it's actually Single/Double. From my understanding, Twin Room is a room with two beds while single/double has one large bed. So since... More 

Was this review helpful? Yes 1
Herinova h, General Manager at Swiss-Belinn Panakkukang Makasar, responded to this review

Dear DaemonChlyde, Greetings from Swiss-Belinn Panakkukang Makassar, Please accept our sincere apologies for you unpleasant stay in our hotel. We will definitely will checked our pest control team to be more effective on taking care of mosquito problem you have and will not happened again to other guest. Thank you for sharing your comments with us and it valuable for... More 

Bogor, Indonesia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 16, 2014

Stayed at deluxe superior, room is spacious and have nice bed Book with agoda expect king size bed but get twin bed (Agoda don't have selection) but reception very helpful to change my room. Good location with direct access to mall (easy to shop and find food) Breakfast have many variety but slow to refill (half hour and not yet... More 

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Wawan S, General Manager at Swiss-Belinn Panakkukang Makasar, responded to this review

Dear Mr. Rangga, Thank you for your review on TripAdvisor site. We understand that as a new hotel in Panakkukang area, we need to increase our quality of our products and services. That is why we appreciate your kind comment. We hope we have the opportunity to serve you in the near future. See you soon... Regards, Wawan S More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 24, 2014 via mobile

I went to Makassar for a business trip... i booked an exec. Suite for 3days. When i got there, it was3pm the room wasn't ready yet, hv to wait for another hour to get to my room The suite, is way too standard, one thing that makes the room called suite is the size(waste of space). The aircon seems doesnt... More 

Was this review helpful? Yes
Wawan S, General Manager at Swiss-Belinn Panakkukang Makasar, responded to this review

Dear Mr. Temmy, Greetings from Swiss-Belinn Panakkukang Makassar, thank you for your comments and its valuable for us. The interior was on our standard design for a three stars hotel, but we are now on process of partially doing the room refurbishment on all of our rooms. We hope the results will give our guest sense of warm and luxury... More 

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed April 28, 2014

Dear Swiss bellinn Panakkukang, it was wonderful stay during my 3 days of bussiness trip to Makassar (April 21st~23rd), the hotel location is great, with convenient connecting acces to shopping centre. Breakfast menu also mouth watering with various kind of delicious dishes. the Room is clean, with cozy environment, the ammenities are fine. But two things I suggest to Hotel... More 

Was this review helpful? Yes
Wawan S, General Manager at Swiss-Belinn Panakkukang Makasar, responded to this review

Dear Mr. Choki, Thank you for writing us a review on TripAdvisor site, your comments are valuable for us. Being the first hotel in Makassar which adjoining Mall with interconnection mall access giving us a strategic place to stay. Internet was improving well since your last stay and our movie channels also on process of upgrading, we thank full for... More 

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Additional Information about Swiss-Belinn Panakkukang Makasar

Address: Jalan Boulevard Raya No. 55, Makassar 90222, Indonesia
Location: Indonesia > Sulawesi > South Sulawesi > Makassar
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Swiss-Belinn Panakkukang Makasar 3.5*
Number of rooms: 183
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Hotel Style:
#5 Spa Hotel in Makassar

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