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Swiss-Belinn Panakkukang Makasar

Jalan Boulevard Raya No. 55 | Panakkukang, Makassar 90222, Indonesia
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Swiss-Belinn Panakkukang Makasar
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Swiss-Belinn Panakkukang Makasar
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97 Reviews from our TripAdvisor Community

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Traveler rating
    12
    41
    33
    6
    5
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62
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
  • All months
    (97)
  • Mar-May only
    (41)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (13)
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2 reviews
4 of 5 stars Reviewed 3 weeks ago

Dear swiss belinn. You have the nicest pizza ever, i even think its the best ever in makassar, your other meals too, so i always recomend my clients to make their wedd reception there. But i pleased you to put some bright light near the closett, so we, make up artist can do our job better. Thx a lot ;)

Was this review helpful? Yes
Herinova h, General Manager at Swiss-Belinn Panakkukang Makasar, responded to this review

Dear Dyana Y, Greetings from Swiss-Belinn Panakkukang Makassar, Thank you for you review in TripAdvisor. Thank you very much on appreciating our Pizza and our other Food and Beverages product, it means a lot to us. Our priority is you, so if you have any requests regarding our hotel facilities please feel free to ask to one of our lovely... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The room was very small, difficult to move. The shower was not so good, breakfast already gone at 8 am. Staff are kind of doing busy things but actually as a guest you dont got anything. The hotel just so lucky in the centre of the new city. The rest of it, mostly not recommended. And wifi just only can... More 

Was this review helpful? Yes 1
Herinova h, General Manager at Swiss-Belinn Panakkukang Makasar, responded to this review

Dear Miss Niluh A, Thank you for the review and your comments are valuable for us. On behalf of the management please accept our sincere apologize for the inconvenient caused, we hope we could served you in the near future with lots of improvement. Once again thank you and see you on your next visit. Regards, Herinova. More 

Surabaya, Indonesia
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed May 4, 2015

The hotel breakfast menu is delicious (two thumbs up), one of the best breakfast. Location near Panakkukang Mall, even has passageway from hotel to the mall. The staff hotel are friendly. The room is quite comfortable, but if added extra bed is quite full. I booked for 3 people in one room, I hoped, I'll get family or triple room,... More 

Was this review helpful? Yes
Herinova h, General Manager at Swiss-Belinn Panakkukang Makasar, responded to this review
Google Translation

Yth Yamie, Terimakasih atas ulasan yang Bapak Yamie telah lakukan di TripAdvisor. Jika kami bisa membantu Bapak dalam mengatur akomodasi... More 

Jakarta, Jakarta Raya, Indonesia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 30, 2015 via mobile

Staying for business trip from April 23 - 27, 2015, the hotel is clean and well maintain. Hotel staff are friendly and always ready to serve, provide the service suffeciently with attentive. We held several meeting in the hotel where the service provided are also excellence. Great job to the hotel management in providing this great service. The staff are... More 

Was this review helpful? Yes
Herinova h, General Manager at Swiss-Belinn Panakkukang Makasar, responded to this review

Dear Mr. Erich H, Thank you for staying with us and share your comments via TripAdvisor, your comments are valuable for us. We are developing and expanding our range of service to accommodate our guest needs, iI'. sure that we could do something to make your stay more comfortable. Looking forward welcoming you again in Swiss-Belinn Panakkukang Makassar. Regards, Herinova More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 23, 2015 via mobile

Warm welcome from the marketing when you booking via phone. If you lucky, you can get special price such as 539.000 idr including laundry and breakfast for 1 person. The breakfast is surprisingly delicious for a hotel in Makassar. Try to order fried rice or you can say nasi goreng to the staff. There is Sunday service for the christian... More 

Was this review helpful? Yes
Herinova h, Manajer Umum at Swiss-Belinn Panakkukang Makasar, responded to this review

Dear Miss Keffi, Thank you so much for choosing us as your long staying accomodation during based in Makassar. We always have special limited offers that we could always adjust as budget, even though we are not a budget hotel but we are trying to accomodate our corporate clients. We hope we could welcome you and your team again in... More 

1 review
4 of 5 stars Reviewed April 16, 2015 via mobile

During my first time visiting Makassar, i stay at Swiss-Bellin at Panakkukang, Makassar. My opinion is it was worth it. I like the lobby, the ambience is really nice and the receptionist is really helpful, as well as all the staffs are very kind. For me the room is more than enough, its very comfortable and the bathroom is clean.... More 

Was this review helpful? Yes
Herinova h, Manajer Umum at Swiss-Belinn Panakkukang Makasar, responded to this review

Dear Casyupao, Thank you for the review, it was our responsibility to make you feel comfortable and valued because our guest is our priority. We are looking forward to welcome you again in Swiss-Belinn Panakkukang Makassar. Regards, Herinova More 

Surabaya, Indonesia
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 8, 2015

Swiss-Bel Inn is one of my favorite hotel in Makassar. The hotel is located just in the center of Panakukkang and it's just a few step away from Panakukkang mall. The hotel breakfast menu is superb, one of the best in Makassar if I could said. Worthed to stay there especially for business travellers.

Was this review helpful? Yes
Herinova h, Manajer Umum at Swiss-Belinn Panakkukang Makasar, responded to this review
Google Translation

Yth Bapak Irwan Gunanto, Kami berterimakasih atas waktu dan ulasan Bapak di layanan TripAdvisor ini. Terimakasih juga atas kepercayaan Bapak... More 

1 review
5 of 5 stars Reviewed March 23, 2015

Swiss-Belinn Panakkukang Makassar is comfortable hotel, amazing service with warmest employees.. easy access and very good entertainments.. I'm glad for have been stay for 1 weeks in here. please come and enjoy the service..

Was this review helpful? Yes
Herinova h, Manajer Umum at Swiss-Belinn Panakkukang Makasar, responded to this review

Dear Miss Eva, Thank you for your time on making this review on TripAdvisor. As we aware of, our guest is our priority and the business traveler like you has always have places in our heart. Please take my gratitude towards you and your company. Till we meet again. Regards, Herinova More 

Jakarta, Indonesia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 24, 2014

I have stayed here several times. It is a nice hotel with good value for the relatively low price. The rooms are basic, but clean and fresh. It is a new building. This can not always be taken for granted in Indonesia. The staff is friendly. The house keeping staff is really nice, as you meet them in the hallway... More 

Was this review helpful? Yes
Herinova h, General Manager at Swiss-Belinn Panakkukang Makasar, responded to this review

Dear Flunx77, Happy to know that you enjoy your stay in Swiss-Belinn Panakkukang Makassar. We are improving our services including our hospitality towards all guests as this is the most important thing in our business. We do apologies if any bad experience you had during your stay, but nevertheless we always glad to know that you have an overall positive... More 

Jakarta, Indonesia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 21, 2014

For a chain hotel, I expected higher standards and level of professionalism from this establishment. Upon check in, there was only 1 receptionist to assist guests, even though i was first in line, the guests after me were not too happy about it. He was not very friendly and was not quite confident about what he was doing. Before even... More 

Was this review helpful? Yes
Herinova h, General Manager at Swiss-Belinn Panakkukang Makasar, responded to this review

Dear Mrs. Vanessa, Thank you for reviewing our hotel in TripAdvisor, and your comments are valuable for us. Please accept our sincere apologies for the unfortunate experience you have while staying in our hotel. The incident was purely problems in our operational system and we will improve our service toward to all guests. We do regret this happens to you... More 

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