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All 58 Makassar hotels

M-Regency Makassar

3.0 of 5 Hotel   |   Jalan Daeng Tompo 8, Makassar 90112, Indonesia (Formerly Royal Regency Hotel)
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M-Regency Makassar
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Ranked #17 of 58 hotels in Makassar
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96 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW via mobile

Very disappointing. I always like to stay at Mercure, but this one us way below standard. Food manager needs to be trained. At breakfast all the hot foods were cold, waited 30 min for onlette, no wait staff in sight most of that time. Didn't even get offered coffee refill. Very poor.

Was this review helpful? Yes 1
Quezon City
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 20, 2014

The location of the hotel is very convenient and central. We were met at the airport by very friendly staff but the vehicles were small and we (a party of 20) were cramped with our luggage. The hotel is very clean and the rooms are big and very nice. The lobby has strong wifi and some of the rooms too.... More

Was this review helpful? Yes 3
Sales M, Public Relations Manager at M-Regency Makassar, responded to this review

Dear Mr/Mrs Malou B, We are very pleased to read that you appreciated the friendliness and assistance of our hotel staffs and enjoy your visit in our hotel. It is always encouraging to see that our guest are happy and satisfied with our services as it is what we strive for everyday. In the other hand, we also would like... More

Canberra, Australia
19 reviews 19 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 4, 2014

A good enough hotel located near Losari Beach. Staff are friendly, food is decent, and the rooms are massive. Some strange things: corridors are extremely dark, to the point where you cannot see the key slot on your door. The music played in the corridor is ridiculously loud and continues at nighttime. Staff do not explain facilities upon checkin (eg,... More

Was this review helpful? Yes
Sales M, Public Relations Manager at M-Regency Makassar, responded to this review

Dear Value Guest, We would like to thank you for choosing M- Regency as your accommodation and meeting choice during your recent stay in Makassar and also for taking your time to tell us about your experience in our Hotel. On Behalf of Management please accept our sincere apologies that your experience did not meet your expectations. therefore your feedback... More

Jakarta, Indonesia
1 review
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 6, 2014

first impression stay accomodation m-regency Makassar for 2 days in a deluxe room type, greeted by a friendly staff, nice clean rooms with facilities free wifi in the room. at breakfast in the restaurant has a variety of food and very tasty. and parked my car in peace and spacious parking area

Was this review helpful? Yes 20
Jakarta, Indonesia
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 3, 2014

I stayed here for 1week on the 5th floor. Room clean, very comfort to stayed here. Staff fast response and friendly. Wifi in room work fast. Never seen lobby like that before, cute lobby. Good location. I like it!

Was this review helpful? Yes 18
Makassar, Indonesia
1 review
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 27, 2014

We stayed at this hotel for three nights, the hotel has a nice and friendly service, haved a clean rooms and a delicious breakfast and variation menu.hotel located in the city center and also close to the Losari beach , anywhere access to very easily and very close , and the hotel has a unique structure and a very pleasant... More

Was this review helpful? Yes 17
Jakarta, Indonesia
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 29, 2013

When I checked in to this hotel (formerly known as Mercure hotel), there was a demo held by hotel employees for two days. From time to time the lights off for a few seconds which was quite disturbing. The hotel claimed that electricity cut off was a regular disruption by the state electricity company. The rooms are quite comfortable and... More

Was this review helpful? Yes 2
Sales M, Owner at M-Regency Makassar, responded to this review

Dear Sir/Madam First of all, we would like to express a great gratitude for taking the time to review our hotel. as a mid scale hotel, we strive to achieve the highest standards of service. and we have been doing so far the past eight years in service. two points of the review worth being isolated for further investigation. we... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 25, 2013 via mobile

When I called the hotel to book, the front desk lady said that all rooms have sea view. But unfortunately I got superior room facing to the street with generator-like buzzing sound out from the AC box. When the next day I complained, the management offered me neither a smoking room nor a room without any window. Both are worst... More

Was this review helpful? Yes 1
Sales M, Owner at M-Regency Makassar, responded to this review

Dear Sirs/Madam we would like to take the opportunity to apologize for number of short comings experienced while staying at our hotel. the negative level of service encountered was definitely in contrary with your expectation. therefore, allow us to express our deep and sincere apology. the fact is half of the hotel rooms have sea views. unfortunately, this has not... More

Jakarta, Jakarta Raya, Indonesia
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 21, 2013

Friendly and helpful staff, great location (5-10 minute walk to Losari Beach). Clean. Spacious room with a bath-tub. Various breakfast. They provide free saraba (Makassar traditional drink) in the afternoon, more tasty than the one you can buy on the street. Unfortunately, the sound of the outdoor air condition (right in front of our bedroom window) was very loud. Apart... More

Was this review helpful? Yes 2
Nottingham England
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 2, 2013

This is not an Accor Mercure Hotel anymore, though in August 2013 it is still shown as such on some websites. The lobby, bar and restaurant is of good standard and the inclusive breakfast was very good. For some odd reason the main enterence is chained up and you enetr from a lift in the car park? The rooms are... More

Was this review helpful? Yes 1
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Additional Information about M-Regency Makassar

Address: Jalan Daeng Tompo 8, Makassar 90112, Indonesia (Formerly Royal Regency Hotel)
Location: Indonesia > Sulawesi > South Sulawesi > Makassar
Price Range (Based on Average Rates): $
Hotel Class:3 star — M-Regency Makassar 3*
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52 photos of this hotel

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Dining (4)
Hotel & grounds (5)
Room/suite (13)
Bathroom (5)
Business center/function rooms (1)
Other (7)

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All management photos (18)
Dining (5)
Hotel & grounds (2)
Room/suite (9)
Business center/function rooms (1)
Family/play areas (1)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
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#1 On the Beach Hotel in Makassar #7 Spa Hotel in Makassar
Hotel Class
Official Description (provided by the hotel)
M-Regency Hotel is a Victorian-style hotel located a 5-minute walk from Losari Beach. Offering rooms with free Wi-Fi, the hotel has a fitness centre and its own restaurant.Just a 2-minute stroll from M-Regency Hotel is Sumba Opu souvenir shopping centre. GTC Mall and Trans Studio Theme Park is a 10-minute car ride away. It takes 45-minutes to drive from the Sultan Hasanuddin International Airport.Air-conditioned and fully carpeted, each room is equipped with a flat-screen TV showing satellite channels, tea/coffee maker and minibar. An en suite bathroom includes a toilet and bathtub with shower. Free bottled water is provided.Guests enjoy free access to the hotel’s fitness centre and sauna. Massage services are available at an extra cost. The 24-hour front desk can arrange tours and provides ticketing services.M-Regency Hotel’s restaurant serves local Indonesian, Western and Chinese dishes. It offers a breakfast buffet and an à la carte menu for lunch and dinner. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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