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M-Regency Makassar

Jalan Daeng Tompo 8, Makassar 90112, Indonesia (Formerly Royal Regency Hotel)
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M-Regency Makassar
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M-Regency Makassar
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125 reviews from our community

Traveler rating
    20
    44
    41
    16
    4
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38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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    (125)
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    (35)
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    (30)
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    (27)
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    (33)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I have one of the best stay in my life so far in this hotel. It was the first time to stay in this hotel but I was amazed with the Hotel itself, the facilities are great, the food is great and the service is one of the best. It is convenient to stay because of its proximity with Beach... More 

Was this review helpful? Yes 1
Sales M, Public Relations Manager at M-Regency Makassar, responded to this review

Dear Mr. Rizal A, Warmest hospitality greerings from M-Regency Makassar, Thank you very much for your great review on TripAdvisor! It is great that you have enjoyed your stay so thoroughly and that we were able to make the difference! Once again thank you for your review and we look forward to welcoming you to Hotel M-Regency Makassar for your... More 

Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What a surprise... our stay was upgraded to de-luxe room by the management. Thank you. The front office staff were friendly and courteous. We had good night sleep on the firm mattress after a hard-day walking around town. The food variety on the breakfast array were excellent; a combination of locals and western. We were spoilt for choice actually. Tourist... More 

Was this review helpful? Yes
Sales M, Public Relations Manager at M-Regency Makassar, responded to this review

Dear Mr Amir Hamzah , Thank you very much for your great review on TripAdvisor! It is great that you have enjoyed your stay so thoroughly and that we were able to make the difference! Your kind comments regarding the food have been conveyed to our Chef. Once again thank you for your review and we look forward to welcoming... More 

Singapore, Singapore
Contributor
11 reviews 11 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

The reception lobby are great nice colour furniture but the room lobby are dark but furniture are well arranged.FOOD are great too.Location towards Losari beach near to the hotel 5 to 10 minutes walk.

Was this review helpful? Yes
Sales M, Public Relations Manager at M-Regency Makassar, responded to this review

Dear Our Value Guest, Warmest Greetings from Hotel M-Regency Makassar, Thank you for your kind comments regarding you recent stay at Hotel M-Regency Makassar. We are pleased to know that you have a pleasant stay with us and thank you for your testimonies about our food, we look forward for your upcoming visit in Hotel M-Regency Makassar. We are looking... More 

Klang, Malaysia
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 2, 2015

I book this hotel online as I never know any hotel in Makassar. Feel delighted upon checking in as my booking has been upgraded by the management from superior to deluxe. Thanks anyway. Considered big room for two of us. Clean and quiet. Polite and soft spoken hotel staff also make it a delightful stay.

Was this review helpful? Yes 1
Sales M, Public Relations Manager at M-Regency Makassar, responded to this review

Dear value guest, Warmest hospitality greetings from M-Regency Hotel, On behalf of Management and staff of M-Regency Hotel would like to convey our gratitude for being trusted,to serve you during in Makassar We are very pleased to read that you appreciated the friendliness and assistance of our hotel staffs and enjoy your visit in our hotel. It is always encouraging... More 

Antigonish, Canada
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 2, 2014

a 3 star hotel and probably about right. no pool which is miserable in this heat. the breakfast is buffet but they often run out and hot dishes are sometimes cold. dinners ordered were good. the bed is very hard and uncomfortable. friendly staff. I had to constantly call and ask for toilet paper and they would bring me only... More 

Was this review helpful? Yes
Sales M, Public Relations Manager at M-Regency Makassar, responded to this review

Dear value guest, Warmest Hospitality Greeting from M-Regency Hotel On behalf of Management and staff of M-Regency Hotel would like to convey our gratitude for being trusted,to serve you during in Makassar Thanks for your constructive feedback during your stay at M-regency Hotel. We would like to ask you for apology since our breakfast and bed performance didn’t meet your... More 

Surabaya, Indonesia
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 1, 2014

M Regency Hotel is a good choice when stay in Makassar. It's good for business travellers. The hotel is located in the middle of Makassar and also near to Losari beach. The room is also newly renovated. Recommended hotel, except for the breakfast where the service is very slow. I even didn't get the fried egg since the waiter is... More 

Was this review helpful? Yes 1
Sales M, Public Relations Manager at M-Regency Makassar, responded to this review

Dear Mr. Irwan Gunanto, Warm hospitality greetings from M-Regency Makassar. Thank you for taking the time to share your experience on Tripadvisor. I am very sorry to hear that you didn’t get your fried egg for your breakfast. On Behalf of Management, please accept our sincere apologies that your experience did not meet your expectations. Therefore your comments regarding the... More 

Singapore, Singapore
Top Contributor
54 reviews 54 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed November 18, 2014

The staff appeared helpful but throughout that one-week stay, I found that there was much to improve of in terms of service. There were no hand towels after the first day and the bath towels on the floor (i.e. please change) were folded or hung back on the rack. At breakfast, you have to get coffee and tea yourself. Breakfast... More 

Was this review helpful? Yes
Sales M, Public Relations Manager at M-Regency Makassar, responded to this review

Dear Mr. Wyverns, Warm hospitality greetings from M-Regency Makassar. We would like to thank you for choosing M- Regency as your accommodation during your recent stay in Makassar and also for taking your time to tell us about your experience in our Hotel. On Behalf of Management, please accept our sincere apologies that your experience did not meet your expectations.... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2014 via mobile

Hotel with victorian style..but room very modern stlye ( deluxe room ) clean room, bright room, very fast wifi but no have entertainment fasility for family and no swimming pool.. Good location, good price for mid scale hotel in local brand..

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2014

We booked superior room, but when we checked in, the superior rooms were full (they said that suddenly the guests cannot check out that day). So they gave us deluxe room! Thanks for that :) The room it self was newly renovated, clean and cozy (except there was a crack on the wall). They were generous in giving bathroom amenities,... More 

Was this review helpful? Yes
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2014

the staff very friendly and helpful,have a nice room and spacious lobby,free access wifi in room and restauran,lobby area,tha location near from losari beach brakfast menue was complete and varied....

Was this review helpful? Yes 1
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