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M-Regency Makassar

Jalan Daeng Tompo 8, Makassar 90112, Indonesia (Formerly Royal Regency Hotel)
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M-Regency Makassar
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M-Regency Makassar
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137 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (43)
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Phuket Town, Thailand
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow...we could not believe how nice this place was. We stayed for 2 nights on arrival in Sulawesi & were so pleased we chose this place. When we walked up the ramp and into the lobby, it honestly could have been a 4-5 star hotel. Very nicely done inside & clear to see that the hotel must have recently undergone... More 

Was this review helpful? Yes
Sales M, Public Relations Manager at M-Regency Makassar, responded to this review

Dear Mr. Michael W Warmest hospitality greeting from M-Regency Makassar, On behalf of Management and staff of M-Regency Hotel would like to convey our gratitude for being trusted,to serve you during in Makassar We are very pleased to read that you appreciated the friendliness and assistance of our hotel staffs and enjoy your visit in our hotel. It is always... More 

malang
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

this hotel have the old and new section, go with the new section, rooms are spacious,good bed,and also the linen and pillow.the tv cable is not so good, keep on loading for some reason, wifi ok, can be better, staff are helpfull, nice location, walking distance to the beach and good dining place, near convinient store and atm.I think i... More 

Was this review helpful? Yes
Sales M, Public Relations Manager at M-Regency Makassar, responded to this review

Dear our respected guest, Warmest hospitality greetings from M-Regency Makassar, Thank you for taking time to share your experience on Tripadvisor. I am very sorry to hear that you are not satisfied with our TV Cable performance. On Behalf of Management, please accept our sincere apologies that your experience did not meet your expectations. Therefore your comments regarding the procedures... More 

UK
Level Contributor
62 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed May 23, 2015

On arrival, we were upgraded to a better room, much to our surprise. The room was great, really spacious, modern and clean. It felt almost like a mini suite (ok, not quite, but the vibe was there). AC is built into the wall, and not the crappy kind that gives you a cold. WiFi on the 6th floor was super... More 

Was this review helpful? Yes 1
Sales M, Public Relations Manager at M-Regency Makassar, responded to this review

Dear Value Guest, We are very pleased to read that you appreciated the friendliness and assistance of our hotel staffs and enjoy your visit in our hotel. It is always encouraging to see that our guest are happy and satisfied with our services as it is what we strive for everyday. We do hope we will have the pleasure to... More 

Jardin, Colombia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 16, 2015

The M-Regency is a modern new luxury hotel inan ideal position for Losari, the city centre and the harbours. A beautiful building has been enhanced by imaginative and quality up-grading. Guest rooms, already magnificently equipped, are enhanced by thoughtful touches like individual reading lights on the bed headboards, multiple adaptor plug sockets, huge cupboards and hanging space and elegant well-equipped... More 

Was this review helpful? Yes 1
Sales M, Public Relations Manager at M-Regency Makassar, responded to this review

Dear Mr. Peter, Warmest hospitality greetings from M-regency Makassar, On behalf on Management M-Regency Hotel Makassar would like to convey our gratitude for being trusted, serve you during your recent stay in Makassar. Thanks for your kind feedback in TripAdvisor. We are pleased to know that you have a pleasant stay with us, we look forward for your upcoming visit... More 

Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 15, 2015

It's my second time to makassar.. I prefer to stay in Losari beach area. Coz it's easy to find anything I want.. They have new building. It looks magnificent from outside.. Once accidentally I entered their older building. I went to one of elevator when I press my room floor.. When the elevator was opened .. It was really dark.... More 

Was this review helpful? Yes
Sales M, Public Relations Manager at M-Regency Makassar, responded to this review

Dear our value guest, Warmest hospitality greetings from M-Regency Makassar, Thank you for taking time to share your experience on Tripadvisor. I am very sorry to hear that you are not satisfied with our breakfast performance. On Behalf of Management, please accept our sincere apologies that your experience did not meet your expectations. Therefore your comments regarding the procedures at... More 

Kuala Lumpur, Malaysia
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed April 29, 2015

We stayed for three nights. The deluxe room was nice,big and clean. The hotel staff are very helpful. The breakfast was ok. The location of the hotel is near to Losari beach. Walking distance to few restaurants and Sombu Opu shopping street. The only complain is on the second night the fire alarm went off. When we open the door... More 

Was this review helpful? Yes
Sales M, Public Relations Manager at M-Regency Makassar, responded to this review

Dear our guest, Warmest hospitality greeting from M-Regency Makassar, Thank you for your review about M-Regency Hotel on TripAdvisior. We glad to hear that your enjoying your stay with us, there's a lot of things that you could explore about Makassar culture just by a minute from M-Regency Hotel Makassar. We also appologize that you did not get an information... More 

Malaysia
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed April 29, 2015 via mobile

Good hotel in sense of cleanliness, location, and staff. With the reasonable rate we paid via online booking directly thru the hotel website, we are quite satisfied - we got what we paid for. Except for a couple of minus points, this hotel is recommendable. But it would uplift the hotel standard if the management could encourage or train their... More 

Was this review helpful? Yes
Sales M, Public Relations Manager at M-Regency Makassar, responded to this review

Dear our respected guest, Warmest hospitality greetings from M-Regency Makassar, Thank you for your review on TripAdvisor! It is great to read your feedback regarding the hotel. This gives us the opportunity to improve our services. We are so sorry that you did not get an information about fogging, usually we write a letter or we make a courtesy call... More 

Jakarta, Indonesia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 22, 2015

I arrived early in the morning in Makasar from Toraja, and planned to go to Samalona Island before staying at M Regency Hotel, and leaved some luggage in the hotel, and the staff was very pleased to take care of them. That's so helpful. We enjoyed staying at the hotel. It was lovely moment there. Thank you M Regency. Would... More 

Was this review helpful? Yes
Sales M, Public Relations Manager at M-Regency Makassar, responded to this review

Dear Mr. Rian, Warmest hospitality greetings from M-Regency Makassar, Thank you for your kind review regarding you recent stay at Hotel M-Regency Makassar. We are pleased to know that you have a pleasant stay with us, we look forward for your upcoming visit in Hotel M-Regency Makassar. We are looking forward to welcome you again in the near future. Thank... More 

1 review
5 of 5 stars Reviewed April 19, 2015

I have one of the best stay in my life so far in this hotel. It was the first time to stay in this hotel but I was amazed with the Hotel itself, the facilities are great, the food is great and the service is one of the best. It is convenient to stay because of its proximity with Beach... More 

Was this review helpful? Yes
Sales M, Public Relations Manager at M-Regency Makassar, responded to this review

Dear Mr. Rizal A, Warmest hospitality greerings from M-Regency Makassar, Thank you very much for your great review on TripAdvisor! It is great that you have enjoyed your stay so thoroughly and that we were able to make the difference! Once again thank you for your review and we look forward to welcoming you to Hotel M-Regency Makassar for your... More 

Kuala Lumpur, Malaysia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 11, 2015

What a surprise... our stay was upgraded to de-luxe room by the management. Thank you. The front office staff were friendly and courteous. We had good night sleep on the firm mattress after a hard-day walking around town. The food variety on the breakfast array were excellent; a combination of locals and western. We were spoilt for choice actually. Tourist... More 

Was this review helpful? Yes
Sales M, Public Relations Manager at M-Regency Makassar, responded to this review

Dear Mr Amir Hamzah , Thank you very much for your great review on TripAdvisor! It is great that you have enjoyed your stay so thoroughly and that we were able to make the difference! Your kind comments regarding the food have been conveyed to our Chef. Once again thank you for your review and we look forward to welcoming... More 

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