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Hotel class 4.0 of 5
Jalan Indera Segara site A12, 29155, Indonesia
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Best fare found from Minneapolis to Jakarta: $1,291

Reviews you can trust

62% Recommend
3.5 of 5 stars 201 reviews
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By trip type
All (201)
[ Date ] [ Rating ]
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4 of 5 stars
smril   1 contribution
Nambour Australia
Nov 29, 2009 | Trip type: Couples

Just returned from Bintan Lagoon Resort and we had great weather, hot but not much rain and blue skies every day. The beach is uncrowded and pleasant, beach staff very friendly. We stayed in a villa for 7 days and had use of golf cart to get around. Restaurants at the resort were a bit expensive but the cafe and... more

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4 of 5 stars
Mjtaitai   6 contributions
Singapore, Singapore
Nov 24, 2009 | Trip type: Family

We stayed at the Cempaka Villa. The villa's simply awesome. We had a great stay over there with the fully equipped kitchen, backyard, garage to park our buggy provided with the villa, bbqpit, 3 comfortable bedrooms etc. The staff there are VERY well-mannered and humble. more

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4 of 5 stars
Veron68   11 contributions
SG
Nov 15, 2009 | Trip type: Family

This resort have a zen like decor - a calm, restful environment that soothes, restores and rejuvenates... A nice, clean and safe beach with interesting sea sport activities... Friendly and cheerful staff. Good to see vegetarian menu and is vegetarian friendly! However the selection of special, healthy and delicious vegetarian/vegan food is very limited comparatively with the other resorts in... more

Brillant
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5 of 5 stars
doyleAustralia   1 contribution
Australia
Nov 15, 2009 | Trip type: Family

We recently had 6 nights at Bintan Lagoon Resort. It was fantastic, the service was first class, the room was really nice and big. The food at all the resturants was great and big serves. The prices were what we would expect to pay at a resort, though the wine was very expensive. We found all the facilities good and... more

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4 of 5 stars
DanielOon   307 contributions
Singapore
Nov 2, 2009 | Trip type: Family
1/1 found this review helpful

I'll rate the overall Services with 4/5.; staff are pleasant, polite & cheerful all the time. Only improvement at times is the efficiency part. Restaurant wise in terms of variety is 5/5; there're jap, Italian, Seafood BBQ, Chinese, International & local. The waiting services with the Local restaurant is way too slow eg ordering & time of food arrival. It... more

Management response from
Diah Sastri, Public Relations Manager

Dear valued guest, Thank you so much for your comments and taking the time to give us feedback regarding your stay on June 2006. We value your business, and appreciate the opportunity to address your concerns. Our aim at Bintan Lagoon Resort is to ensure all our guests experience a stay that is beyond their expectations. That is why during...

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4 of 5 stars
lomasteam   17 contributions
cheshire
Oct 31, 2009 | Trip type: Couples

We stayed at this hotel for 3 nights in October. We booked direct with hotel via their website and the stay was very good value for money. We were allocated a recently renovated room which was well presented, clean and comfortable. The hotel was undergoing some renovation whilst we were there with a wing of hotel rooms being refurbished. There... more

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5 of 5 stars
Juleswright68   19 contributions
Oct 25, 2009 | Trip type: Friends getaway
1/1 found this review helpful

I found the staff to be very helpfull the food was delicious and plenty to choose from, The resort never seemed to be over crowded, with 2 pools and the beautiful beaches to choose from you never felt like you was in someone elses space, would recommend this place to families and singles, this places caters for everything you could... more

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4 of 5 stars
mangodaily   1 contribution
Singapore, Singapore
Oct 22, 2009 | Trip type: Couples
1/1 found this review helpful

Before I went there, I read up reviews about Bintan Lagoon Resort and seeing alot of bad reviews regarding their service, I was rather worried. But since I wanted to try a different resort this time round and seeing that the resort has upgraded their room, I decided to give it a try. I was really pleased with the stay.... more

Management response from
Diah Sastri, Public Relations Manager

Dear Valued Guest, Warm greetings from BIntan Lagoon Resort!! Allow me to express our gratitude to you for your patronage, and we are glad to hear that you have enjoyed your stay at the Bintan Lagoon Resort. Thank you for sending your positive feedback to Trip Advisor! We truly appreciate it when our guests take time out of their busy...

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2 of 5 stars
pjp81   6 contributions
London
Oct 20, 2009 | Trip type: Couples

My girlfriend and I stayed at this resort for 3 days during October 09. The best part about this hotel is the nice beach with fine sand and the outdoor pools with slides. However beware of sand flies on the beach - I managed to get around 70 itchy bites on my back. The hotel provides some magic lotion in... more

Management response from
Diah Sastri, Public Relations Manager

Dear esteemed guest, Thank you for the feedback. Regarding the sand flies, the existence of this insect is unavoidable, especially at the beach which is their natural habitat. Therefore, we have placed information in our in-room directories and provided insect repellant lotion in the rooms. A similar notification can also be found in the sea sports counter by the beach....

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4 of 5 stars
MikeKwan   120 contributions
Hong Kong, China
Oct 20, 2009 | Trip type: Family

We stayed at the Angsoka Villa for 4 days. With the summer special promotion, it only costs S$200 per night with 4 bedrooms and 7 breakfasts. We enjoyed the spacious villa, the private swimming pool, complimentary golf buggy and the beautiful backyard. The villa BBQ is a must try! You can order it for your first dinner and there will... more

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Bintan Lagoon Resort Also Known As

  • Bintan Lagoon Hotel
Address: Jalan Indera Segara site A12, 29155, Indonesia