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Angsana Bintan

4.5 of 5
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Jalan Teluk Berembang | Laguna Bintan, Riau Islands Province 29155, Indonesia
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1 room 1 guest
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1,085 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Thai first
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English first
  • All months
    (1085)
  • Mar-May only
    (263)
  • Jun-Aug only
    (333)
  • Sep-Nov only
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  • Dec-Feb only
    (220)
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Singapore, Singapore
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

The experience from the ferry terminal to our room was seamless and very straight forward. Honestly, on arrival I was a little concerned; the hotel is definitely dated in terms of style, but is clean, well kept and inline with other accommodation we've experienced on the island. We opted for a 1 BR suite, for the extra space, and it... More 

Was this review helpful? Yes
Paris
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I am currently staying at Angsana and frankly I think that I made a mistake by coming here. 1- the room looks very old, the inside is totally depressing. The bathroom looks so poor! And when you remember that you have paid 400sgd to have a such room, you feel angry 2- dining: it is more expensive than a 5... More 

Was this review helpful? Yes 1
ANIDBN, Hotel Manager at Angsana Bintan, responded to this review

Dear PassingSpirit , Thank you for writing us a review on Tripadvisor. It is saddened to hear that our room was not meeting your expectation, as the time goes by the hotel and its facilities are aged a little old. However, I assure you that we have regular maintenance program to keep the facilities in their best shape for our... More 

London, United Kingdom
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Bintan for 2 nights as a stopover on our way to New Zealand. The journey from the airport is very simple - the ferry terminal is only about 15 mins drive away and we were met by Angsana coach at Bintan end for the short drive. Just make sure you have US or Singapore dollars to pay... More 

Was this review helpful? Yes
ANIDBN, Hotel Manager at Angsana Bintan, responded to this review

Dear Londongirl261, Thank you for sharing your experience at Angsana Bintan and I am delighted that you had a memorable honeymoon in our resort. I am happy to note that we were able to exceed your expectations and creating great memories. It is always our endeavor to not only providing excellent service but also creating special memories which will not... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

Hotel was awesome food was good even is abit over price but everything else was good and we encounter one super friendly staff by the name of Benny he was so very helpful and full knowledge about the hotel information etc .we for sure wil recommend friends that are planing to visit bintan island to come and stay in Angsana... More 

Was this review helpful? Yes
ANIDBN, Hotel Manager at Angsana Bintan, responded to this review

Dear kartinajamil, I am very happy to read that you had a great stay with us and am delighted with your comment of our team especially Benny. We are indeed very proud of our associates and your comment reinforces our belief into their dedication. I am hope to welcome you soon back to Angsana Bintan. Sincerely, Alpha Eldiansyah Hotel Manager More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

As an event travel partner i stayed in Angsana twice for short weekend stay , I would rate angsana Bintan as the best beach property in bintan including Banyan Tree , Staff is really nice & polite, Service is tremendous & commendable , Would prefer to visit again for family trip also again :) "First choice always undoubtedly " :)

Was this review helpful? Yes 1
ANIDBN, Hotel Manager at Angsana Bintan, responded to this review

Dear Shilpi_Chawathe , Thank you very much for your gracious comment on our beach, staff, service as well as the hotel itself. I am delighted to read that we were able to exceed your expectations and create great memories for you. Let me assure you that your kind feedback will be shared with our associated on the notice board and... More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Neat rooms. Nice pool. Friendly service. Excellent spa. The beach is the best part with fine while sands and clear water. Simply wonderful. Food is not standing out and there is little other options outside of the hotel. But the special arrangement to have local cuisine on the beach is a must try!

Was this review helpful? Yes
ANIDBN, Hotel Manager at Angsana Bintan, responded to this review

Dear Londongirl261, Thank you very much for your generous comments on our staff, service, room, pool, beach with the white sandy and crystal clear water as well as our award winning SPA. Your feedback regarding have been noted by our Executive Chef this will be going to be his concern when reviewing our menu. Looking forward to welcome you back... More 

Singapore, Singapore
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As an expat in Singapore Bintan is the "go to" when you just need to escape. We have actually stayed at the Angsana 4 times. Each time has been a different experience over the last couple of years. We have stayed at another hotel more family oriented as well, but I prefer the Angsana. Big clean rooms. They have been... More 

Was this review helpful? Yes 1
ANIDBN, Hotel Manager at Angsana Bintan, responded to this review

Dear wanderlust4ever71, Thank you for your time of posting your experience here at Angsana Bintan. It goes without saying that I am delighted to read that you enjoyed our room, facilities, spa, pool, the long private beach as well as our motorize activities. It is surprise me to learn that your package with kids meal was not delivered during you... More 

Singapore, Singapore
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Outrageous. Over $400 a night for barely 3* quality. Rooms tired with a noisy air conditioner from the 70s to match, F&B horrifically overpriced for average quality at best. SGD 13 for a can of Bintan?! Seriously?! For less than this you can get a pool villa in Seminyak or Phuket with bang up to date rooms, super amenities and... More 

Was this review helpful? Yes 2
ANIDBN, Hotel Manager at Angsana Bintan, responded to this review

Dear LG R , I feel terribly sorry to know that our room did not live up to your expectation during your stay. I have highlighted your comment to respective Head of Departments and together the team is making sure such disappointment will not happen again in the future. Please accept my deepest apology on our shortfalls that you have... More 

Singapore, Singapore
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Angsana is expensive; probably the most, just behind the Banyan Tree. And what makes up for it? Her excellent staff and the relaxing aromatic experience in your bed rooms. Dining at Angsana is sure to do a Ronda Rousey to your wallet. However, what I do recommend is that you splurge at least one evening at her sister resort, the... More 

Was this review helpful? Yes 1
ANIDBN, Hotel Manager at Angsana Bintan, responded to this review

Dear walte56, Thank you very much for your generous comments on our staff, service, restaurant, white beach as well as our Spa. I am delighted to hear that we were able to exceed your expectation, creating great memories. It is always our endeavor to not only providing excellent service but also creating special experience which will not be forgotten. Let... More 

Bengaluru (Bangalore), India
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for one week in a two bedroom suite as a point exchange through Interval International. The unit consisted of a one bedroom suite next to a two single bed hotel room, with the door between left open. Overall, the experience matched much of what we had read ahead of time: great beach, super nice and helpful staff,... More 

Was this review helpful? Yes
ANIDBN, Hotel Manager at Angsana Bintan, responded to this review

Dear getoutandpush, Thank you for writing us a detail feedback on Tripadvisor. I am delighted that overall you have a memorable stay with Angsana Bintan with our private long beach, our services as well as the kids club. We are indeed proud with our team here and they are happy to receive your kind word, especially Maria from our Kid’s... More 

Hotel Review Summarization

What travelers say

  • Banyan tree(18)
  • Ferry terminal(10)
  • Very good(7)
  • Lotus cafe(6)
  • Bedroom suite(5)
  • Pool area(5)
  • Room service(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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Bathroom (11)
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Hotel & grounds (8)
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Family/play areas (1)
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Bathroom (1)
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Dining (3)
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Other (17)
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