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All 27 Bintan Island hotels

Banyan Tree Bintan

5.0 of 5 Hotel   |   Jalan Teluk Berembang Laguna Bintan, Riau Islands Province 29155 , Indonesia
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Ranked #4 of 27 hotels in Bintan Island
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
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  • Reviews (719)
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719 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
19 reviews 19 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed two nights. It is a nice resort perfect for relaxation. The room were perfect with a really nice bathroom. The staff is very service minded. The food is good in both Saffron and tree top restaurant. The pool areas is nice, and the beach and snorkelling is good. We enjoyed our trip.

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My partner & I have just had the most amazing weekend at the Bayan Tree.The service was second to none. The resort is beautiful from every angle and it really is the most perfect place to relax. I would not hesitate reccomending this resort, it was absolutely amazing.

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Top Contributor
54 reviews 54 reviews
44 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Banyan Tree Bintan provides a good quiet location with excellent connection to Singapore. Hotel has very good reception location and staff in Bintan ferry terminal and resort is a short ride away in a very good, quiet location. The villas are dated, but some (even the less expensive) have incredible water views and a sense of being in a tropical... More

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Singapore River, Singapore
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We travelled as a couple over the weekend and it's a great escape. Perfect in many many ways; we'd like to commend the staff who try their utmost. Many go on about how the villas are aged but actually they are wonderful little sanctuaries tucked into nature where you can spend quiet afternoons relaxing. The Thai food at saffron was... More

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Singapore, Singapore
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The resort definitely has seen better days and would do well with an upgrade. The bathroom fixtures are loose, the sink and floors are stained, the room had a stale smell and cockroaches. The toilets near the pool and in the lobby were outright dirty with used towels and sanitary pads on the floor. All that would have still been... More

Was this review helpful? Yes 7
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear selvcar, Thank you for your review. It is regretful to learn that we were unable to deliver the true experience of Banyan Tree Bintan to you. Despite the standard check-in time is at 3 p.m. we can accommodate early check-in when availability permits. Unfortunately the category of your villa was not available in the morning of your arrival day... More

Makati, Philippines
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having just returned from staying for 6 days staying in Villa 222 - for a total escape it was perfect. We only left the Villa for two hours to kayak and jet ski and swim in the ocean. The rest of the time we were blissfully happy as two people could possibly be in our Villa. The amenities, the privacy... More

Was this review helpful? Yes 1
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear AmandaHasell, I am truly grateful to hear that we had successfully delivered the level of comfort and privacy expected of us. Your villa is one of our signature villas, which is complete with a private treatment room for spa. Indeed, it boasts peacefulness and romance; I am happy that you had a blissful experience staying in it. It’s been... More

Orchard Road, Singapore
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

If you think I'm being picky, remember we paid US$700 a night! The story of our stay can be told through the journey of one bottle of wine. Having checked in to our spacious one bedroom cottage and been impressed with the space, the views and our private plunge pool we thought we'd explore the resort. Arriving at Treetops restaurant... More

Was this review helpful? Yes 7
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This Banyan Tree resort is outdated, tired, and overpriced. Location is pretty good, however the experience is not aligned to their marketing, price and lets the Banyan Tree brand down on all counts. Our experience from the outset was average. Delayed Check-in, tired rooms (Villa on the Rocks), furniture is old, shabby and needs some TLC, decking is uneven and... More

Was this review helpful? Yes 2
Top Contributor
54 reviews 54 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was my second stay at Banyan Tree Bintan, and I felt that more could be done to improve our stay. For example, two of our power points were not working and it took us a while to figure out which were the ones working. Having said that, I am still very glad that I chose to stay at Banyan... More

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Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear AMNH, It is delightful to have you stay again with us. I am happy to hear that we were able to deliver our true experience seamlessly to you and family. I have shared your feedback on the power points with the concerned department head for a soonest follow up. Meanwhile I look forward to welcoming you once again to... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My wife and myself enjoyed our stay throughout. We loved the nature surrounding us and also the staffs services is excellent.. We will definitely look forward to stay in Banyan Tree, Bintan in the very near future.

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes 1
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Q2418OTPeter, I am glad that we had successfully created an enjoyable stay for you and your wife. Indeed we are very proud of our unique rainforest setting and the unspoiled nature around us. Thank you for your lovely comment on our service and I look forward to welcoming you back to Banyan Tree Bintan in the near future. Sincerely,... More

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Additional Information about Banyan Tree Bintan

Address: Jalan Teluk Berembang Laguna Bintan, Riau Islands Province 29155 , Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Banyan Tree Bintan 5*
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Also Known As:
Banyan Tree Bintan Hotel Bintan
Banyan Tree Hotel Bintan
Bintan Banyan Tree
Banyan Tree Bintan Bintan Island, Riau Islands

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Room/suite (124)
Pool/beach area (64)
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Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#2 Luxury Hotel in Bintan Island #2 Spa Hotel in Bintan Island #4 On the Beach Hotel in Bintan Island
Hotel Class
Official Description (provided by the hotel)
Close to Singapore lies a sweep of brilliant Indonesian islands, the most spectacular of which are found in the Riau Archipelago. Bintan Island has long been one of the region's most popular destinations. Banyan Tree Bintan occupies 240 hectares on the sea front and is comprised of 72 villas modeled on traditional Balinese architecture, all beautifully located in virgin forest. The resort's Jacuzzi villas have jacuzzis built into their sun decks whilst the two-bedroom pool villas have their own plunge or swimming pools and are particularly suitable for families. Culinary variety is the name of the game with "Crossroads" offering Western cuisine in an air-conditioned or al fresco setting while the Saffron Restaurant serves Thai and South East Asian specialties. You can also dine in your own villa - simply order from the a la carte menu or make a selection from the BBQ dinners cooked in front of your eyes. The new food and beverage outlet, "The Cove," is modern and up-tempo; Mediterranean cuisine is prepared here to perfection. ... more   less 
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