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All 27 Bintan Island hotels

Banyan Tree Bintan

5.0 of 5 Hotel   |   Jalan Teluk Berembang Laguna Bintan, Riau Islands Province 29155 , Indonesia
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Ranked #4 of 27 Hotels in Bintan Island
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
KatyForge Doncaster
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760 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Doncaster
Contributor
11 reviews 11 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I started our honeymoon off at the Banyan Tree to relax for a few days straight after our wedding. It was everything we hoped it would be. Food was fantastic, staff couldn't do enough for you, the beach was lovely. We had one of the villas and it was stunning, very clean and luxurious. Yes it's expensive,... More

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 4 days ago NEW

Fantastic! Very good and friendly service in the resort. My wife and I enjoyed very much during our 23rd Anniversary at this resort, and we are extremely pleased and we will plan for our future holiday.

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Have been there over the past weekend with my wife for a romantic getaway. The staffs there are very attentive and respond to your needs at the shortest possible time. The room location are very good as me and my wife could enjoy the seaview wherever in the room. However, one point to take note is the heater for bathing... More

Was this review helpful? Yes 1
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear carolynnine, Thank you for your wonderful review. I am glad that we were able to create a romantic getaway for you and your wife during your stay. Indeed we have a unique landscape that allows every villa a stunning view of the ocean. As part of our commitment to enhance the environment and local community where we operate in... More

Doncaster, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Following our wedding we were looking for a place to relax for a few days before our onward journey into Malaysia. We chose the Banyan Tree after seeing some great reviews online. I am fortunate enough to have stayed at 5 star hotels throughout the world and none more pleasurable that this lovely hotel. On arrival we decided to upgrade... More

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Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Barry_Pep, Thank you for taking the time to share your lovely experience with us. I am very happy to note that we had the pleasure to celebrate your honeymoon and make your stay truly memorable. With a beautiful setting of lush rainforest and stretches of the blue water into the horizon, our resort boasts a peaceful ambience making us... More

Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I travel with my husband and two kids; we had so much fun during our stay in Banyan Tree Bintan, fantastic location, good service, and staff generally attentive. We love the most was we have a small private pool and the view from my room was beautiful. Food served by the restaurants on the resort was good but a bit... More

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Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear poopoo64, I am truly delighted to learn that we had managed to create a memorable stay experience for you and family. Yes, we are very proud of our tranquility that has bestowed a beautiful rainforest and a pristine private beach on us; I am happy that you enjoyed the unique setting along with the relaxation pool in your villa.... More

Tokyo, Japan
1 review
5 of 5 stars Reviewed 2 weeks ago

Relaxing and quiet, with unbelievable views. The spa services were excellent and resort staff were welcoming. Little treats throughout our visit made the experience special. Thank you for a lovely stay!

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Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear JohnsonFamily1994, It is a pleasure for me to hear that we were able to make your stay experience special. Indeed with all villas raised on stilts overlooking a stunning ocean view we offer time and place to unwind and relax. I have shared your comment on the spa service and the resort staff; they are very happy to hear... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Exceptional service from the staff! You can see the smiles on their face and greetings from them throughout the establishment. Very professional staff who are attentive and efficient. Although the spa treatment is rather pricey but I think it is well worth it. From the spa villa which has an overview of the cliff and coastline to the treatment itself,... More

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Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Yong Y, I am truly happy to hear that our exceptional service had created a memorable stay for you. Thank you for your gracious comment on the spa; I am glad that we had fully met your expectations. Your feedback on the relaxation pool’s tiles has been noted and please rest assured that we are looking into this. Last... More

London, England, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at Banyan Tree in August 2014 for 3 days as part of our honeymoon and it was hard to leave! What a beautiful place! The resort has been planned to carefully make the most of the beautiful cliff-tops and coastline and accommodation was luxurious and private in an impressive traditional style. Not only was the accommodation, location and... More

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Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear MrsRS2014, Allow me to thank you for letting us take care of you during your honeymoon trip in August 2014. I am truly thrilled to hear your gracious comment on how we were able to deliver the true experience of Banyan Tree Bintan to you. Indeed, we are very proud of our traditional Balinese styled villas that complement the... More

Singapore
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Truly enjoyed my stay here even though the door to the villa's toilet could not close properly. I do enjoyed the service given and the spa treatment. I had the sea view and it was great and wonderful view. Manage to catch the sunrise in the morning at the beach. Staffs at the banyan tree are truly wonderful. Keep up... More

Was this review helpful? Yes
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear mac709, It is a pleasure to hear that we had managed to deliver a genuine service and an enjoyable spa treatment to you. As you rightly pointed out our resort has an endless stunning view of the ocean, which as matter of fact is made accessible in all our villas including yours. I am happy to note that you... More

Madrid
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed in Banyan Tree Bintan for one night over the weekend, and it was a very beautiful place. The resort does a very good job in arranging ferry terminal transfers, and the staff are very cheerful. However, when we arrived at the resort, we were told our room would be ready in 1-2 hours. After eating lunch, we were... More

Was this review helpful? Yes
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Marga A, I am glad to learn that you had a great weekend with us and that you enjoyed our beautiful unique setting at rainforest and a white sandy shore. Unfortunately, your villa was booked by other guest who was departing on your arrival day at 12 noon as per the resort’s official check out time. Our official check... More

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Additional Information about Banyan Tree Bintan

Address: Jalan Teluk Berembang Laguna Bintan, Riau Islands Province 29155 , Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Banyan Tree Bintan 5*
Number of rooms: 72
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Also Known As:
Banyan Tree Bintan Hotel Bintan
Banyan Tree Hotel Bintan
Bintan Banyan Tree
Banyan Tree Bintan Bintan Island, Riau Islands

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