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All 26 Bintan Island hotels

Banyan Tree Bintan

5.0 of 5 Hotel   |   Jalan Teluk Berembang Laguna Bintan, Riau Islands Province 29155 , Indonesia
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Ranked #4 of 26 hotels in Bintan Island
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
esesong Singapore, Singapore
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675 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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English first
Singapore, Singapore
1 review
5 of 5 stars Reviewed yesterday NEW

The stay at Banyan tree Bintan was excellent. The room was well kept. On one day, the air con was out of order, the staff and hotel manager came to look for during our dinner and ensure that we can change to a new room. At the restaurant, my kid has a bad tooth and can only take porridge ,... More

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes
Singapore, Singapore
Top Contributor
63 reviews 63 reviews
32 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

For the price we paid (do note that room rates stated in their website are in USD and are exclusive of tax), we certainly expected a lot more than we got. The villa "pool" is more of a jacuzzi really, and a very cold one at that too. At such prices, you would expect a heated jacuzzi at the very... More

Was this review helpful? Yes 1
Derbyshire, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

I have never written on trip advisor before for any other hotel but I feel as though I just have to say how great out break was. Please do not listen to any of the bad reviews - go and make your own judgement. As I know long essays on here can be boring I shall sum it up for... More

Was this review helpful? Yes 1
Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I made a last minute booking through agoda. Initally, I book a villa on the rock room but I was upgraded to a one bedroom pool villa. I also got a early check in in addition to the upgrade. When I first entered the room, I love it as I have a private pool and the view from my room... More

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Singapore, Singapore
1 review
2 of 5 stars Reviewed 2 weeks ago

What a dissappointment. Rooms were shabby with wine stains on the sofa and an almost non existant Wi-Fi connection. Driving staff were reckless often speeding and dangerously overtaking othervehicles on bends. Buggy drivers were also reckless, on one occasion sppeding in reverse and crashing into one of the roadside parafin lamps. The parafin spilt out onto my g/f's clothes and... More

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Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Keith M, Thank you very much for posting this report. May I ask you to contact me on bintan@banyantree.com as I wold like to obtain additional information so we can investigate the incident. I have to let you know that we never had any issues like this before as all our drivers are very well trained and have a... More

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

No flights or stress like that as it's just an hour over in the Catamaran, so already off to a great start. We stayed in one of the clifftop villas that were just absolute luxury. Huge pool, enourmous open plan style of villa, Everything was the absolye best. Could not fault the eservice in the slightest, everyone so attentive and... More

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2 reviews
4 of 5 stars Reviewed 3 weeks ago

I had so much fun during my stay in banyan tree bintan,, staff are so friendly and always have way to make you feel so comfortable. the villas was so amazing.. the view from our villa are breath taking.. I can 100% say that it is worth to stay in banyan tree bintan.. I had so much fun and I... More

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Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed there for 5D4N during the school holidays last week. The two-bedroom pool villa was perfect for our 2-adults-2-kids-plus-helper. Yes, there were bugs and insects as some reviewers mention, but being Singaporeans we don't find such things a bother at all. The pool was a good size - big enough for our 8 and 4 year olds to have... More

Was this review helpful? Yes 3
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear yellowhandman, I am happy to note that you had a wonderful experience in Bintan, especially to read that your kids are having a great time in our pool. Allow me to thank you for your kind understanding that our unique setting in the jungle is also our biggest challenge. We are addressing the wildlife issue at the moment without... More

Perth, Australia
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My Husband and I stayed there in the summer it was a very nice romantic getaway the rooms were amazing however the staff were unhelpful to us when we wished to change our room away from the noisy corridor we were initially staying in. Apart from that it was a great hotel with great rooms and great food.

Was this review helpful? Yes
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear fickle2014, Thank you for your time of posting your experience here at Banyan Tree Bintan. Let me assure you that your feedback is taken very seriously and shared with each Department Head to ensure follow-up is taken on our shortcomings. We will address our inconsistent service delivery immediately to ensure it does not reoccur. Let me assure you that... More

Odessa, Ukraine
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2014

Banyan tree is a perfect place for romantic time with your beloved ones. Great beach, beautiful territory, perfect service, excellent spa. You feel like in a natural park, once while taking shower outside I had squirrel as company and you can see lots of other animals on the territory that feel there like home and do not bother people at... More

Was this review helpful? Yes
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear iuliia, I am delighted to hear that we were able to exceed your expectation and make your holiday memorable. We are committed to always improve all aspects of our Resort including our product and service quality; and we are glad that our hard efforts are well recognized. We look forward to welcoming you back again in the near future.... More

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Additional Information about Banyan Tree Bintan

Also Known As:
Banyan Tree Bintan Hotel Bintan
Banyan Tree Bintan Hotel
Banyan Tree Hotel Bintan
Bintan Banyan Tree
Banyan Tree Bintan Bintan Island, Riau Islands
Address: Jalan Teluk Berembang Laguna Bintan, Riau Islands Province 29155 , Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Amenities:
Beach Business Center with Internet Access Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Luxury Hotel in Bintan Island
#4 On the Beach Hotel in Bintan Island
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Banyan Tree Bintan 5*
Official Description (provided by the hotel):
Close to Singapore lies a sweep of brilliant Indonesian islands, the most spectacular of which are found in the Riau Archipelago. Bintan Island has long been one of the region's most popular destinations. Banyan Tree Bintan occupies 240 hectares on the sea front and is comprised of 72 villas modeled on traditional Balinese architecture, all beautifully located in virgin forest. The resort's Jacuzzi villas have jacuzzis built into their sun decks whilst the two-bedroom pool villas have their own plunge or swimming pools and are particularly suitable for families. Culinary variety is the name of the game with "Crossroads" offering Western cuisine in an air-conditioned or al fresco setting while the Saffron Restaurant serves Thai and South East Asian specialties. You can also dine in your own villa - simply order from the a la carte menu or make a selection from the BBQ dinners cooked in front of your eyes. The new food and beverage outlet, "The Cove," is modern and up-tempo; Mediterranean cuisine is prepared here to perfection. ... more   less 
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