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All 26 Bintan Island hotels

Banyan Tree Bintan

5.0 of 5
Jalan Teluk Berembang Laguna Bintan, Riau Islands Province 29155 , Indonesia
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Ranked #4 of 26 hotels in Bintan Island
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564 reviews from our community

Traveler rating
    286
    144
    83
    37
    14
See reviews for
Families
137
 
Couples
308
 
Solo
13
 
Business
3
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
A TripAdvisor Member
3 of 5 stars Reviewed June 19, 2013 NEW

Great location, very friendly staff. But in fairness the maintenance lacks updating. Various floors and staircases are in a terrible condition and far from 5 star property standards. Green Banyan Tree Towels with holes in it, and in 5 different shades of green due to wear & tear... Overall, the price vs. quality has been very disappointing. We do not... More

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1 review
4 of 5 stars Reviewed June 19, 2013 NEW via mobile

Been to the higher-end resorts of Bali? Pangkor Laut? Berjaya Langkawi? Avillion Melaka? This is like them - low density sprawling villa-in-forest by-the-sea concept, quite far from urban sprawl, focus on never leaving the resort, lots of spa, swimming pool usage. Food is good and staff are a cut above the rest. You get pleasant complimentary surprises during your stay... More

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A TripAdvisor Member
5 of 5 stars Reviewed June 18, 2013 NEW

Absolutely beautiful first rate resort with customer service that exceeds the highest of expectations. I'd go back without thinking twice (if it weren't so remote) and offer the higest of recommendations for any couples looking for a 5-star resort in Southeast Asia.

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Shanghai, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 18, 2013 NEW

The Banyan Tree is a short, easy ferry ride from Singapore. We were met as we disembarked the ferry and were in an air conditioned car on the way to the resort within 10 minutes. The room (each an individual villa) was lovely with a spectacular view of the South China Sea. Our rate included breakfast and a free yoga... More

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Rochester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 18, 2013 NEW

Stayed here for 3 days in May while visiting Singapore. Beautiful place to just relax and recharge our batteries after a manic 3 days sightseeing in Singapore. Our villa was breathtaking - beautifully clean & comfortable. The housekeeping team were fantastic - Edy & Marcel were such friendly warm people. In fact all of the staff were amazing - nothing... More

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A TripAdvisor Member
4 of 5 stars Reviewed June 18, 2013 NEW

Great service, especially Anas, our resort host. beautiful beach, nice walks on the sand, boys loved the jet ski. the biggest problem is the wi fi, both in the villa and elsewhere, which is arcane. hard to get any stable signal. Banyan Tree should realize that the value of a getaway is enhanced when guests are comfortable that they can... More

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singapore
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 15, 2013 NEW

Whisked away by a private car from the ferry terminal to the resort upon our arrival. We were welcomed into the resort and promptly attended to by Ms Rie at the Front desk. We had cold towels and a refreshing welcome drink for the morning. Despite the room being not ready as we were early, we took a walk along... More

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Tokyo, Japan
Top Contributor
51 reviews 51 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 15, 2013 NEW

This is probably our 4th visit. Quite a bit of renovation has been done. The jacuzzis has been converted and much better now. The daybed has been extended however the bed is abit too high. The explanation is for us to see the sea first thing we are up but each time we try to get up the bed in... More

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BTGroup, Hotel Manager at Banyan Tree Bintan, responded to this review
June 18, 2013

Dear Sunlover_Intokyo Thank you for taking the time to write a review about your recent stay in Banyan Tree Bintan on Trip Advisor. We really appreciate your feedback regarding the short comings you encountered at your Villa after the refurbishment was completed. Please kindly be informed that our resort maintenance team did correct and permanently fixed the door lock .... More

Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 15, 2013 NEW

We had very high expectations of the Banyan Tree Bintan however, throughout our 2 night stay, we were met with constant disappointments. During our first afternoon, we were excited to do something out of the ordinary and wanted to try one of the destination dining options. When I called up the operator we were told that this particular option had... More

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BTGroup, Hotel Manager at Banyan Tree Bintan, responded to this review
June 18, 2013

Dear Anyta_Anthony, Thank you for your valuable feedback and for taking the time to write your review on Trip Advisor. Firstly, please accept my sincerest apology for the inconvenience you experienced during your stay with us. I was most concerned to read all your comments and I prioritize the importance of fulfilling our guest’s expectations. Please be rest assured that... More

1 review
5 of 5 stars Reviewed June 15, 2013 NEW

brought my parents and my 2 children to banyan tree bintan for a short holiday getaway and celebrate mom's birthday. it was such a fun and meaningful stay! Andry, the Villa Host, and his team gave 2 birthday surprises to my mother and entertained the kids with crocodile-towels tirelessly... ! Andry too brought us everywhere (even Friday prayers!) and he... More

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Hotel Summarization (Beta)

What travelers say

  • Ferry terminal(23)
  • Very nice(14)
  • Ocean view villa(9)
  • Spa treatments(8)
  • Saffron restaurant(8)
  • Very good(4)
  • Hot tub(3)
  • Housekeeping staff(3)
  • Pasar oleh oleh(3)

Additional Information about Banyan Tree Bintan

Address: Jalan Teluk Berembang Laguna Bintan, Riau Islands Province 29155 , Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Amenities:
Beach Business Center Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Luxury Hotels in Bintan Island
#2 Romantic Hotels in Bintan Island
#3 On the Beach Hotels in Bintan Island
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Close to Singapore lies a sweep of brilliant Indonesian islands, the most spectacular of which are found in the Riau Archipelago. Bintan Island has long been one of the region's most popular destinations. Banyan Tree Bintan occupies 240 hectares on the sea front and is comprised of 72 villas modeled on traditional Balinese architecture, all beautifully located in virgin forest. The resort's Jacuzzi villas have jacuzzis built into their sun decks whilst the two-bedroom pool villas have their own plunge or swimming pools and are particularly suitable for families. Culinary variety is the name of the game with "Crossroads" offering Western cuisine in an air-conditioned or al fresco setting while the Saffron Restaurant serves Thai and South East Asian specialties. You can also dine in your own villa - simply order from the a la carte menu or make a selection from the BBQ dinners cooked in front of your eyes. The new food and beverage outlet, "The Cove," is modern and up-tempo; Mediterranean cuisine is prepared here to perfection. ... more   less 
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Also Known As:
Banyan Tree Bintan Hotel Bintan
Banyan Tree Bintan Hotel
Banyan Tree Hotel Bintan
Bintan Banyan Tree
Banyan Tree Bintan Bintan Island, Riau Islands

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