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Banyan Tree Bintan

5.0 of 5 Jalan Teluk Berembang Laguna Bintan, Riau Islands Province 29155 , Indonesia
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Certificate of Excellence 2014
Banyan Tree Bintan
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Banyan Tree Bintan
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857 reviews from our community

Traveler rating
    431
    222
    119
    58
    27
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212
466
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7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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    (857)
  • Mar-May only
    (186)
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    (210)
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London
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 1 week ago

I am in two minds as to how I should rate the Banyan Tree in Bintan, as ultimately we had a lovely time. There were some good points and some bad points (see further below), but overall it was a very pleasant and relaxing stay and the staff were very friendly. However, if you are charging in excess of USD1k... More 

Was this review helpful? Yes 3
Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We had a fabulous couple of nights at the Banyan Tree. The staff were wonderful and the food was super tasty. We stayed in a 'villa on the rocks' - it had breathtaking views and the bed was very comfortable (loved the aroma oil burner in the room). Our private jacuzzi/terrace was also a real treat. We chose to have... More 

Was this review helpful? Yes
Singapore
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Our first experience to Bintan was excellent. We stayed at the Banyan tree during January for my birthday. We were hesitant to visit mainly due to the negative reviews but we had a very good experience. There were a couple of issues with the property such as the steps and decking leading to the beach area need to be replaced... More 

Was this review helpful? Yes
Beijing, China
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

As we walked into the hotel premise after being transported from the ferry station, we were greeted with drinks at the lobby with gracious workers. This was an excellent atmosphere. However, our rooms were not satisfactory whatsoever. The jacuzzi pool was full of insects and leaves, as was the lounging couch type thing beside it. The tile inside of the... More 

Was this review helpful? Yes 2
Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

I would like to say a big thank you to all Banyan Tree Staff ! One surprise after another especially the cleaning crew who deco our room 216 ! Room was cosy and romantic, if we need to tidy up the room within minutes they arrive ! Will be coming back again, but not going as couples but as a... More 

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The one bedroom pool villa is very special. The regular villas, are so-so. So my rating is four stars, averaging a three star and a five star. The one bedroom is a luxury villa and worth a splurge. The pool is a nice size, the private outdoor space is comfortable and well designed with sun and shade lounging and dining... More 

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A big THANK YOU to all the staff at Banyan Tree for my incredible experience. I booked a villa at Banyan Tree over the valentines day weekend and arrived on the morning of 14th Feb. My girlfriend and i were expecting fantastic accomodation and the villa lived up to its reputation but what really impressed us beyond anything was the... More 

Was this review helpful? Yes 2
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Sherfeeq, I would like to thank you for your kind words, I am glad that we were able to exceed your expectations and provide a true Banyan Tree experience. Our team is trying hard to anticipate our guest needs and provide individual service. I have shared your comment with our team on the notice board. I truly trust it... More 

Singapore
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Was a lovely experience checking in, impeccable service from the staff and a buggy ride to your private villa. Room was cosy and romantic. Highlight was certainly the 4 poster bed and the sea view out the window. The villa jacuzzi unfortunately was an eye sore, it looked dirty and was filled with leaves and insects. Looked abandoned and we... More 

Was this review helpful? Yes 1
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear aurora7777, Thank you for taking time to share your experience with us. I am delighted to know our team was able to deliver a true Banyan Tree experience. I would like to apologize for our shortfall on the Jacuzzi cleaning. As it is located on the outdoor terrace in the setting of the tropical rain-forest, Jacuzzi is being filled... More 

Melbourne, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spending two nights at Baysn Tree in the middle of a 10 day business trip to Singapore was wonderful. From the cheerful smiling driver at the airport to the warm welcome we received at reception - first impressions were good. Our sea view villa was superb and in most instances exceeded our expectations. The view was magnificent and the villa... More 

Was this review helpful? Yes 1
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Marg D, I am very delighted to hear that you have enjoyed your stay in Banyan Tree Bintan. Our villas with magnificent view and cozy setting certainly contribute to creating an unforgettable experience. As for the water pressure and the temperature, due to the environmental concerns our air-conditioning and water system are interlinked to decrease any impact on the... More 

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It's my hubby's company retreat and at the back of my mind ..'Again?!! Bintan!! This is the 2nd time we went to Bintan.. AGAIN!! Ugh..' But once I arrived to my villa, I was taken back by it. I was smiling from cheek to cheek. I can see the sea ... and I feel calm... very calm. Going out for... More 

Was this review helpful? Yes
AG-BTIDBN, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Haley16, I am very delighted to hear about your great experience in our resort. It is a pleasure for me to know that the villa design and setting was breathtaking for you. As for the hot water supplies, as we are trying to reduce any impact on the environment, we use eco-friendly water and air-conditioning systems that are interlinked,... More 

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Additional Information about Banyan Tree Bintan

Address: Jalan Teluk Berembang Laguna Bintan, Riau Islands Province 29155 , Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Banyan Tree Bintan 5*
Number of rooms: 72
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Also Known As:
Banyan Tree Bintan Hotel Bintan
Banyan Tree Hotel Bintan
Bintan Banyan Tree
Banyan Tree Bintan Bintan Island, Riau Islands
Hotel Style:
#3 Spa Hotel in Bintan Island
#3 Luxury Hotel in Bintan Island
#5 On the Beach Hotel in Bintan Island

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