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Banyan Tree Bintan

Certificate of Excellence
5.0 of 5
Hotel website
Jalan Teluk Berembang Laguna Bintan, Riau Islands Province 29155 , Indonesia
Banyan Tree Bintan
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1 room 1 guest
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Ranked #5 of 29 Hotels in Bintan Island
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Matt7722 Singapore, Singapore
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952 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hotel rooms & staff were great. There is very little to do apart from get up eat drink and relax, which is what was needed. You can call a golf buggy to get you from room to restaurants and pool etc. Ideal for a 2/3 night break away from life in Singapore.

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New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Over the past 8 years or more, my wife and I have been returning to Banyan Tree Bintan every year. Of course, it is the beautiful luxury villas, the general tranquility of the place (one can only hope for no noisy guests – no fault of the establishment, since such guests are sadly everywhere), the relaxing and fun quiet and... More 

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Shanghai
1 review
5 of 5 stars Reviewed 1 week ago

Fortunately, we were upgraded to private pool villa. Wonderful ocean view and spacious room with additional kitchen. When we arrived, it was raining hard. So we changed our Mangrove trip schedule as the butler suggested. The butler was so nice and the lovely little car in resorts was really on call at all times. Memorable and fantastic trip!

Review collected in partnership with Banyan Tree

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Singapore
1 review
2 of 5 stars Reviewed 1 week ago

The hotel was pleasant with nice grounds and a good beach underneath. The hotel should immediately review the pricing policy for food and drink. Coming from Singapore, I am used to high prices but the levels charged were embarrassing. SGD 100 for two soft drinks, a salad and a chicken wrap.

Review collected in partnership with Banyan Tree

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

the Mrs and I were amazed by the level of care the staff showed. None of that fake stuff too. Food was good, the ambience excellent and the facilities/accommodations were great. As it was the wife's birthday, we always were treated to some kind of surprise or another whenever we came back from dinner (twice), from cakes to crocodiles and... More 

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AG-BTIDBN, Hotel Manager at Banyan Tree Bintan, responded to this review

Dear RamesonTheyvendran, Thank you for taking the time to share such a lovely comment with us. I am delighted to learn that we had successfully exceeded your expectations and created a memorable birthday for both of you. I have shared your gracious comment with the team and we certainly look forward to having another opportunity of pampering you again at... More 

Western Australia, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This Resort is the perfect location for total rest and relaxation. When we were there it was very peaceful. Our room had a plunge pool and the decor is tasteful with a four poster canopy bed. Staff come in every night set and set up the mosque nets on the bed but in saying that we never had a problem... More 

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AG-BTIDBN, Hotel Manager at Banyan Tree Bintan, responded to this review

Dear Kim S, I am glad that we were able to make your stay nice and pleasant with our unique villas, friendly staff and excellent food. We are also very proud of our Laguna Bintan Golf Club, which is located just within our premises. Thank you very much for your compliment. I look forward to welcoming you once again to... More 

Singapore, Singapore
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

This is the 4th time we come to Banyan Tree Bintan and we still like it very much. I have already written a longer review about all the good things we think of this resort. However, I want to write this second review today to say: Enough with the jet-ski! Banyan Tree customers come for nature and to be in... More 

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AG-BTIDBN, Hotel Manager at Banyan Tree Bintan, responded to this review

Dear Frederic_GT, Let me firstly thank you for your constructive feedbacks. I am delighted to have you back again with us and to note that we had managed to deliver an enjoyable stay in Banyan Tree Bintan. Your feedbacks have been looked into very seriously; kindly rest assured that I have shared them with the concerned heads of department for... More 

Singapore, Singapore
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a 3 days 2 nights stay at Banyan Tree Bintan. Place is rather old but take it as rustic. Staff are friendly and happy to arrange for buggy to fetch us to and fro our villa, Angsana for dinner at Lotus Cafe and lobby for our transport pick up to ferry terminal. Call for buggy to send you to... More 

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AG-BTIDBN, Hotel Manager at Banyan Tree Bintan, responded to this review

Dear Liliputian17, Thank you for sharing your experience with us. I am grateful to hear that our staffs have been very helpful to you and you enjoyed our unique setting where the jungle meets our beautiful 1.1 km long private beach. Our villas are designed in traditional Balinese style and yes, they have forest charm accent, which can make the... More 

London, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Me and my husband travelled from Singapore to Bintan Island. We arrived at Ferry terminal and was transferred to Hotel. We paid for cab. The hospitality and customer service was excellent. The seafront villa was amazing and we met some of the residents bats, monkeys and lizard. The pool and beach are breathtaking. Luxury and peace combined into one.

Review collected in partnership with Banyan Tree

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AG-BTIDBN, Hotel Manager at Banyan Tree Bintan, responded to this review

Dear JollyRungay, I am very happy to know that you had an enjoyable stay with Banyan Tree Bintan. We are indeed very proud of our idyllic and unique jungle setting and hope to welcome you soon back to our jungle and beach resort. Sincerely, Alpha Eldiansyah Hotel Manager More 

Singapore, Singapore
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

3rd time with Banyan Tree.... We have been to Maldive and Hangzhou, Bintan's is a bit smaller compared to the those 2 places... 2 nights stay with family in Bintan during SG 50. The staff there are very helpful and nice. The facility is a bit old, the first night we encountered the problem of water in bathroom not warm,... More 

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AG-BTIDBN, Hotel Manager at Banyan Tree Bintan, responded to this review

Dear frances_zhang, First of all, allow me to thank you for your warm words on our service, activities and beach. Indeed, we are very proud of our setting, where the untouched jungle meets a white sandy beach. I have shared your comment with the team on the notice board. I am truly sorry that you experienced maintenance issues during you... More 

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