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Comfort Hotel & Resort Tanjung Pinang

Jl. Adi Sucipto No. 10 P.O Box 11 | Tanjung Pinang, Bintan Island, Riau Islands Province 29125, Indonesia
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Comfort Hotel & Resort Tanjung Pinang
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Comfort Hotel & Resort Tanjung Pinang
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28 reviews from our community

Traveler rating
    1
    4
    12
    5
    6
See reviews for
7
5
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10
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Samarinda, Kalimantan Timur, Indonesia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed in this hotel in September 2014, on the cost of my work, so I don't really know how much the price they spent on my staying. However, I did check on the brochure I got from the lobby and it is around 750K IDR. The room is quite old, but ok. I got a room equipped with bath... More 

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Singapore, Singapore
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Had the bungalow. Was given the older ones at first. It was run down and dirty. First night stay, I had plenty of mozzie bites. Requested for a change to the newer bungalows infront of the pool. It was still pretty run down, wifi was intermittent and breakfast variety was limited. The hotel staff also could barely speak English.

Was this review helpful? Yes 1
Kuta, Indonesia
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 21, 2014

This hotel is an old hotel but they do renovated the rooms. The staff has issue with gesture, communication skills and sensitivity with the customers. Check in experience is not really good they give twin bed instead of clearly stated in booking letter booked for king size bed.

Was this review helpful? Yes 1
marketingcomfort, Public Relations Manager at Comfort Hotel & Resort Tanjung Pinang, responded to this review
Google Translation

Dear Bapak / Ibu Gerage Salam Hangat dari Comfort Hotel Tanjungpinang Terima Kasih untuk dukungan Bapak / Ibu Gerage kepada... More 

Johor Bahru, Malaysia
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed August 6, 2014

Located 8km from city centre. Stay for 2 nights in superior rooms. Breakfast provided is only basic. Rooms are not kept and dusty. No cleaning service is provided until you call the rooms service. Much difference compared to my previous stay 12 years ago.

Was this review helpful? Yes 1
marketingcomfort, General Manager at Comfort Hotel & Resort Tanjung Pinang, responded to this review

Warmest Greeting From Comfort Hotel Tanjungpinang Responded to this review August 2014. Thank you for taking time to share your experience and write your reviews while staying at Comfort Hotel Tanjungpinang.We sincerely apologize and this as our motivation to serve you better in another chance. On your B'fast comment we already directly spoke to our Chef to make more food... More 

Jakarta
1 review
3 of 5 stars Reviewed July 30, 2014

located near Tanjung Pinang Airport. This Hotel has a strategic location. The building is old, the room is spacy and comfortable. the service is good. the breakfast menu is good. overall this hotel is above average

Review collected in partnership with tiket.com

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1 review
3 of 5 stars Reviewed July 30, 2014

As what I read from other reviews, the bedroom have ant every where even on the bed and there are dust on the bed sheet which is really dirty. Their facilities inside the hotel is rather old. Staffs are very polite and helpful.

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singapore
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 25, 2014

We were given a so called "bungalow " fit for a family....was actually thrilled .However, upon entering the place, we were disappointed.The toilet is run down ...the wall is dirty and some area has un finished paint job....It feels like you have just entered a room full of sorrow . the swimming toilet is really dirty...the entertainment area is really... More 

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Singapore, Singapore
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 13, 2013

The worst thing about this place is the location, which is far away from everything. There is NOTHING to see in the area and the beach is one hour away by car!! I would say that if the location was good i could live with the other things (if you just need a place to sleep). The food at the... More 

Was this review helpful? Yes 5
marketingcomfort, Manajer at Comfort Hotel & Resort Tanjung Pinang, responded to this review

Dear Mr.Arief Pabout, " Warmest Greeting From Comfort Hotel Tanjungpinang" Thank you for taking time to share your experience and write your positive reviews while staying at Comfort Hotel Tanjungpinang. We sincerely apologize and make this as our motivation to serve your better in another chance. On your comment of Bungalows Garden view we will do repainting and re polishing... More 

Bali, Indonesia
Contributor
20 reviews 20 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed August 4, 2013

well,like i say.i dont have any more choice besides this hotel.i will write it one each about my experience stay arround 5 days in this hotel. 1. after cek in u enter ur room,the smell was a bad.its like never open for many year this room.the ventilation was very poor. 2.i try to open the veranda,and it was very dirty.i... More 

Was this review helpful? Yes 2
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 4, 2012

The total stay in this hotel was unconfortable. The rooms were dirty and we often haven't had warm water. There is breakfast buffet but the varaity is small and the quality of the food is very low, yout will notice at the latest once you get a fruit juice or a coffee. Even the employees were unfriendly and tried to... More 

Was this review helpful? Yes 1
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