We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 27 Bintan Island hotels

Comfort Hotel & Resort Tanjung Pinang

Jl. Adi Sucipto No. 10 P.O Box 11 | Tanjung Pinang, Bintan Island, Riau Islands Province 29125, Indonesia
Hotel amenities
Save Saved
You added Comfort Hotel & Resort Tanjung Pinang to your Saves list
Comfort Hotel & Resort Tanjung Pinang
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
31%
Ranked #18 of 27 hotels in Bintan Island
  • Overview
  • Reviews (19)
  • Photos (14)
  • Amenities
  • Q&A
  • Room tips (3)
  • More
Write a Review

19 people have reviewed this hotel

Traveler rating
    1
    4
    6
    2
    6
See reviews for
5
5
1
6
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Indonesian first
  • Japanese first
  • Spanish first
  • Any
English first
singapore
Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We were given a so called "bungalow " fit for a family....was actually thrilled .However, upon entering the place, we were disappointed.The toilet is run down ...the wall is dirty and some area has un finished paint job....It feels like you have just entered a room full of sorrow . the swimming toilet is really dirty...the entertainment area is really... More

Was this review helpful? Yes
Singapore, Singapore
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 13, 2013

The worst thing about this place is the location, which is far away from everything. There is NOTHING to see in the area and the beach is one hour away by car!! I would say that if the location was good i could live with the other things (if you just need a place to sleep). The food at the... More

Was this review helpful? Yes 5
marketingcomfort, Manajer at Comfort Hotel & Resort Tanjung Pinang, responded to this review

Dear Mr.Arief Pabout, " Warmest Greeting From Comfort Hotel Tanjungpinang" Thank you for taking time to share your experience and write your positive reviews while staying at Comfort Hotel Tanjungpinang. We sincerely apologize and make this as our motivation to serve your better in another chance. On your comment of Bungalows Garden view we will do repainting and re polishing... More

Bali, Indonesia
Contributor
15 reviews 15 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 4, 2013

well,like i say.i dont have any more choice besides this hotel.i will write it one each about my experience stay arround 5 days in this hotel. 1. after cek in u enter ur room,the smell was a bad.its like never open for many year this room.the ventilation was very poor. 2.i try to open the veranda,and it was very dirty.i... More

Was this review helpful? Yes 2
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 4, 2012

The total stay in this hotel was unconfortable. The rooms were dirty and we often haven't had warm water. There is breakfast buffet but the varaity is small and the quality of the food is very low, yout will notice at the latest once you get a fruit juice or a coffee. Even the employees were unfriendly and tried to... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 13, 2012

Firstly this hotel is no where near the beach, in fact it is on the other side if the island. I booked the hotel online, and, armed with my hotel booking number, arrived after a half hour ride from the ferry terminal. The hotel receptionist didn't have my booking. That was the first of many faults. Sitting in my room... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 20, 2012 via mobile

Hotel was worst in all aspects, Rooms were not at all cleaned? Rust smell, towels in bathrooms were very bad! Amenities were not good! Some construction going on and everything was scattered. The currency exchange is so low then all hotels and even small shops 400 rp less than actual rate! Food; we can get best food than this hotel... More

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 24, 2012

I stay Hotel Comfort on 19 jun. Hotel was rundown and room dusty. There is some ants running on the table and Cockroach on the room. It is away from the City where I did some shopping. There is a free shuttle bus to the city at 12.30pm and fetch you back at 2pm. Breakfast not much variety.

Was this review helpful? Yes 1
Singapore
Contributor
14 reviews 14 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed October 10, 2011

It was horrible. The lobby looked fine (don't be decieved by the looks of the lobby). The rooms were horrible!!! It was NOT well kept and run down. Now let's run through the items. 1. The toilet The toilet paper dispenser was so far away from the toilet bowl! There were cobwebs near the mirrors - which also meant that... More

Was this review helpful? Yes 3
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 6, 2011

We had stayed for 2 nights during the long weekend. Something that I need to highlight is that the hotel was not within walking distance to the ferry terminal or town area as what we were told by the staff. It took about 20 to 30mins drive. Upon arriving the hotel, it was quite disappointed as it looks different from... More

Was this review helpful? Yes 2
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2011

went to stay at comfort hotel for 4 days and 3 nights. made my reservations through email and the staff replied efficiently within 12 hours. upon reaching, the lobby was spacious and eye-catching. i received my welcome drinks as soon as i've got my room key. staffs were friendly, very helpful and even ushered us to our rooms. i made... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Comfort Hotel & Resort Tanjung Pinang, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Comfort Hotel & Resort Tanjung Pinang? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Hotel & Resort Tanjung Pinang

Address: Jl. Adi Sucipto No. 10 P.O Box 11 | Tanjung Pinang, Bintan Island, Riau Islands Province 29125, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Priceline, BookingOdigeoWL and Otel so you can book your Comfort Hotel & Resort Tanjung Pinang reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel And Resort Tanjung Pinang
Comfort Hotel & Resort Tanjung Pinang Bintan Island, Riau Islands

14 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Room/suite (2)
Viewed
Bathroom (4)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
Room/suite (2)
Viewed
Dining (1)

Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style
#9 Spa Hotel in Bintan Island
Official Description (provided by the hotel)
Comfort Hotel & Resort Tanjung Pinang is located at Jalan Adi Sucipto. Only 20 minutes from Seaport and 5 minutes from Airport. Closed to the central business district, commercial center and government offices. The Hotel superbly designed with a landscape and resort architecture. ... more   less 
Number of rooms
114

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer