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Comfort Hotel & Resort Tanjung Pinang

3.0 of 5
Jl. Adi Sucipto No. 10 P.O Box 11 | Tanjung Pinang, Bintan Island, Riau Islands Province 29125, Indonesia
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Best prices for: 1 room 1 guest
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Comfort Hotel & Resort Tanjung Pinang
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Comfort Hotel & Resort Tanjung Pinang
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31 reviews from our community

Traveler rating
    2
    5
    13
    5
    6
See reviews for
8
5
3
11
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Book two room for 4 days..every touch point staff was very warm and pleasant....special thanks to ms wiwik front office..she is a approachable and very forthcoming when rendering her assistance to book for us the room and she is receptive and ensure all feedback given by us to improve further taken care of ..

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Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A quick one night stop before taking the ferry to Batam. It isn't ideally located to the port but about a 20-25 minute ride. The superior room is fine, a little tired but it is cheap. The pool is probably the biggest getting some good sun, but the swim up pool bar is closed so no cocktails. The gym is... More 

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Samarinda, Kalimantan Timur, Indonesia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel in September 2014, on the cost of my work, so I don't really know how much the price they spent on my staying. However, I did check on the brochure I got from the lobby and it is around 750K IDR. The room is quite old, but ok. I got a room equipped with bath... More 

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Singapore, Singapore
Top Contributor
51 reviews 51 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed February 26, 2015

Had the bungalow. Was given the older ones at first. It was run down and dirty. First night stay, I had plenty of mozzie bites. Requested for a change to the newer bungalows infront of the pool. It was still pretty run down, wifi was intermittent and breakfast variety was limited. The hotel staff also could barely speak English.

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Kuta, Indonesia
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 21, 2014

This hotel is an old hotel but they do renovated the rooms. The staff has issue with gesture, communication skills and sensitivity with the customers. Check in experience is not really good they give twin bed instead of clearly stated in booking letter booked for king size bed.

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marketingcomfort, Public Relations Manager at Comfort Hotel & Resort Tanjung Pinang, responded to this review
Google Translation

Dear Bapak / Ibu Gerage Salam Hangat dari Comfort Hotel Tanjungpinang Terima Kasih untuk dukungan Bapak / Ibu Gerage kepada... More 

Johor Bahru, Malaysia
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed August 6, 2014

Located 8km from city centre. Stay for 2 nights in superior rooms. Breakfast provided is only basic. Rooms are not kept and dusty. No cleaning service is provided until you call the rooms service. Much difference compared to my previous stay 12 years ago.

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marketingcomfort, General Manager at Comfort Hotel & Resort Tanjung Pinang, responded to this review

Warmest Greeting From Comfort Hotel Tanjungpinang Responded to this review August 2014. Thank you for taking time to share your experience and write your reviews while staying at Comfort Hotel Tanjungpinang.We sincerely apologize and this as our motivation to serve you better in another chance. On your B'fast comment we already directly spoke to our Chef to make more food... More 

Jakarta
1 review
3 of 5 stars Reviewed July 30, 2014

located near Tanjung Pinang Airport. This Hotel has a strategic location. The building is old, the room is spacy and comfortable. the service is good. the breakfast menu is good. overall this hotel is above average

Review collected in partnership with Tiket.com

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1 review
3 of 5 stars Reviewed July 30, 2014

As what I read from other reviews, the bedroom have ant every where even on the bed and there are dust on the bed sheet which is really dirty. Their facilities inside the hotel is rather old. Staffs are very polite and helpful.

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singapore
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed July 25, 2014

We were given a so called "bungalow " fit for a family....was actually thrilled .However, upon entering the place, we were disappointed.The toilet is run down ...the wall is dirty and some area has un finished paint job....It feels like you have just entered a room full of sorrow . the swimming toilet is really dirty...the entertainment area is really... More 

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Singapore, Singapore
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 13, 2013

The worst thing about this place is the location, which is far away from everything. There is NOTHING to see in the area and the beach is one hour away by car!! I would say that if the location was good i could live with the other things (if you just need a place to sleep). The food at the... More 

Was this review helpful? Yes 5
marketingcomfort, Manajer at Comfort Hotel & Resort Tanjung Pinang, responded to this review

Dear Mr.Arief Pabout, " Warmest Greeting From Comfort Hotel Tanjungpinang" Thank you for taking time to share your experience and write your positive reviews while staying at Comfort Hotel Tanjungpinang. We sincerely apologize and make this as our motivation to serve your better in another chance. On your comment of Bungalows Garden view we will do repainting and re polishing... More 

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